Owner's Manual

144
Troubleshooting—Continued
• Not much sound may be produced by the front high,
front wide, and surround back speakers with some
sources.
• Make sure the speakers are configured correctly
(page 91).
The subwoofer produces no sound
• When you play source material that contains no infor-
mation in the LFE channel, the subwoofer may pro-
duce no sound.
• Make sure the speakers are configured correctly
(page 91).
There’s no sound with a certain signal format
• Check the digital audio output setting on the con-
nected device. On some game consoles, such as those
that support DVD, the default setting is off.
• With some DVD-Video discs, you need to select an
audio output format from a menu.
• Depending on the input signal, some listening modes
cannot be selected (pages 80 to 85).
Can’t get 6.1/7.1 playback
• If no front high, front wide and surround back speak-
ers are connected, 6.1/7.1 playback is not possible.
• You can not always select all of the listening modes,
depending on the number of the speakers connected
(pages 80 to 85).
The speaker volume cannot be set as required
(The volume cannot be set to +18.0 dB)
• Check to see if a maximum volume has been set
(page 105).
• If the volume level of each individual speaker has been
adjusted to high positive values (page 93), then the
maximum master volume possible may be reduced.
Note that the individual speaker volume levels are set
automatically after Audyssey MultEQ
®
Room Cor-
rection and Speaker Setup has been completed
(page 52).
Noise can be heard
• Using cable ties to bundle audio cables with power
cords, speaker cables, and so on may degrade the
audio performance, so don’t do it.
• An audio cable may be picking up interference. Try
repositioning your cables.
The Late Night function doesn’t work
• Make sure the source material is Dolby Digital, Dolby
Digital Plus, and Dolby TrueHD (page 112).
About DTS signals
• When DTS program material ends and the DTS bit-
stream stops, the AV controller remains in DTS listen-
ing mode and the DTS indicator remains on. This is to
prevent noise when you use the pause, fast forward, or
fast reverse function on your player. If you switch your
player from DTS to PCM, because the AV controller
does not switch formats immediately, you may not
hear any sound, in which case you should stop your
player for about three seconds, and then resume play-
back.
• With some CD and LD players, you won’t be able to
playback DTS material properly even though your
player is connected to a digital input on the AV con-
troller. This is usually because the DTS bitstream has
been processed (e.g., output level, sampling rate, or
frequency response changed) and the AV controller
doesn’t recognize it as a genuine DTS signal. In such
cases, you may hear noise.
• When playing DTS program material, using the pause,
fast forward, or fast reverse function on your player
may produce a short audible noise. This is not a mal-
function.
The beginning of audio received by an HDMI IN
can’t be heard
• Since it takes longer to identify the format of an
HDMI signal than it does for other digital audio sig-
nals, audio output may not start immediately.
There’s no picture
• Make sure that all video connecting plugs are pushed
in all the way (page 22).
• Make sure that each video component is properly con-
nected. (pages 24 to 37)
• If your TV is connected to the HDMI output, set the
“Monitor Out” setting other than “Analog” (page 40),
and select “- - - - -” in the “HDMI Input Setup” on
page 45 to watch composite video, S-Video, and com-
ponent video sources.
• If your TV is connected to the COMPONENT VIDEO
MONITOR OUT, S MONITOR OUT, or V MONI-
TOR OUT, set the “Monitor Out” setting to “Analog”
(page 40), and select “- - - - -” in the “Component
Video Input Setup” on page 46 to watch composite
video and S-Video sources.
• If the video source is connected to a component video
input, you must assign that input to an input selector
(page 46), and your TV must be connected to either
the HDMI output or COMPONENT VIDEO MONI-
TOR OUT (pages 23 and 28).
• If the video source is connected to an HDMI input,
you must assign that input to an input selector
(page 45), and your TV must be connected to the
HDMI outputs (page 24).
Video