Owner's Manual

145
Troubleshooting—Continued
• On your TV, make sure that the video input to which
the AV controller is connected is selected.
• If you selected “Both (Main)” or “Both (Sub)” in the
“Monitor Out” setting, no picture may appear on your
TV that is connected to a secondary HDMI output (not
a priority HDMI output). In this case, change the set-
ting to “Both” (page 43).
There’s no picture from a source connected to
an HDMI IN
• Reliable operation with an HDMI-to-DVI adapter is
not guaranteed. In addition, video signals from a PC
are not guaranteed (page 24).
• When the “Monitor Out” setting is set to “Analog”,
and the “Resolution” setting is set to anything other
than “Through” (page 44), no video is output by the
HDMI outputs.
• When the “Resolution” (page 44) is set to any resolu-
tion not supported by the TV, no video is output by the
HDMI outputs.
• If the message “Resolution Error” appears on the AV
controller’s display, this indicates that your TV does
not support the current video resolution and you need
to select another resolution on your DVD player.
The onscreen menus don’t appear
• On your TV, make sure that the video input to which
the AV controller is connected is selected.
The immediate display does not appear
• If you select other than “Analog” in the “Monitor Out”
setting (page 43), the immediate display will not
appear when the input signal from the COMPONENT
VIDEO IN is output to a device connected to the
COMPONENT VIDEO MONITOR OUT.
• Depending on the input signal, the immediate display
may not appear when the input signal from the HDMI
IN is output to a device connected to the HDMI out-
put.
Reception is noisy, FM stereo reception is
noisy, or the FM STEREO indicator doesn’t
appear
• Relocate your antenna.
• Move the AV controller away from your TV or com-
puter.
• Listen to the station in mono (page 62).
• When listening to an AM station, operating the remote
controller may cause noise.
• Passing cars and airplanes can cause interference.
• Concrete walls weaken radio signals.
• If nothing improves the reception, install an outdoor
antenna.
The remote controller doesn’t work
• Make sure that the batteries are installed with the cor-
rect polarity (page 13).
• Install new batteries. Don’t mix different types of bat-
teries, or old and new batteries (page 13).
• Make sure that the remote controller is not too far
away from the AV controller, and that there’s no
obstruction between the remote controller and the AV
controller’s remote control sensor (page 13).
• Make sure that the AV controller is not subjected to
direct sunshine or inverter-type fluorescent lights.
Relocate if necessary.
• If the AV controller is installed in a rack or cabinet
with colored-glass doors, the remote controller may
not work reliably when the doors are closed.
• Make sure you’ve selected the correct remote control-
ler mode (pages 14 and 134 to 140).
• When using the remote controller to control other
manufacturers’ AV components, some buttons may
not work as expected.
• Make sure you’ve entered the correct remote control
code (page 132).
• Make sure to set the same ID on both the AV controller
and remote controller (page 107).
Can’t control other components
• If it’s an Integra/Onkyo component, make sure that the
u cable and analog audio cable are connected prop-
erly. Connecting only an u cable won’t work
(page 38).
• Make sure you’ve selected the correct remote control-
ler mode (pages 14 and 134 to 140).
• If you’ve connected an u-capable Integra/Onkyo
MD recorder, CD recorder, RI Dock to the TV/TAPE
IN/OUT jacks, or an RI Dock to the GAME IN or
VCR/DVR IN jacks, for the remote controller to work
properly, you must set the display to MD, CDR, or
DOCK (page 50).
If you cannot operate it, you will need to enter the
appropriate remote control code (page 132).
• To control another manufacturer’s component, point
the remote controller at that component.
• To control an Integra/Onkyo component that’s con-
nected via u, point the remote controller at the AV
controller. Be sure to enter the appropriate remote
control code first (page 133).
• To control an Integra/Onkyo component that’s not
connected via u, or another manufacturer’s compo-
nent, point the remote controller at the component. Be
sure to enter the appropriate remote control code first
(page 132).
• The entered remote control code may not be correct. If
more than one code is listed, try each one.
Tuner
Remote Controller