Owner's Manual

145
Troubleshooting—Continued
Can’t control other components
• If it’s an Integra/Onkyo component, make sure that the
u cable and analog audio cable are connected prop-
erly. Connecting only an u cable won’t work
(page 39).
• Make sure you’ve selected the correct remote control-
ler mode (pages 14 and 133 to 139).
• If you’ve connected an u-capable Integra/Onkyo
MD recorder, CD recorder, RI Dock to the TV/TAPE
IN/OUT jacks, or an RI Dock to the GAME IN or
VCR/DVR IN jacks, for the remote controller to work
properly, you must set the display to MD, CDR, or
DOCK (page 49).
If you cannot operate it, you will need to enter the
appropriate remote control code (page 131).
• To control another manufacturer’s component, point
the remote controller at that component.
• To control an Integra/Onkyo component that’s con-
nected via u, point the remote controller at the AV
receiver. Be sure to enter the appropriate remote con-
trol code first (page 132).
• To control an Integra/Onkyo component that’s not
connected via u, or another manufacturer’s compo-
nent, point the remote controller at the component. Be
sure to enter the appropriate remote control code first
(page 131).
• The entered remote control code may not be correct. If
more than one code is listed, try each one.
Can’t learn commands from another remote
controller
• When learning commands, make sure that the trans-
mitting ends of both remote controllers are pointing at
each other.
• Are you trying to learn from a remote controller that
cannot be used for learning? Some commands cannot
be learned, especially those that contain several
instructions.
There’s no sound
• Make sure your iPod is actually playing.
• Make sure your iPod is inserted properly in the Dock.
• Make sure the UP-A1 Dock is connected to the UNI-
VERSAL PORT jack on the AV receiver.
• Make sure the AV receiver is turned on, the correct
input source is selected, and the volume is turned up.
• Make sure the plugs are pushed in all the way.
• Try resetting your iPod.
There’s no video
• Make sure that your iPod’s TV OUT setting is set to
On.
• Make sure the correct input is selected on your TV or
the AV receiver.
• Some versions of the iPod do not output video.
The AV receiver’s remote controller doesn’t
control your iPod
• Make sure your iPod is properly inserted in the Dock.
If your iPod is in a case, it may not connect properly
to the Dock. Always remove your iPod from the case
before inserting it into the Dock.
• The iPod cannot be operated while it’s displaying the
Apple logo.
• Make sure you’ve selected the right remote mode.
• When you use the AV receiver’s remote controller,
point it toward your amp.
• If you still can’t control your iPod, start playback by
pressing your iPod’s Play button. Remote operation
should then be possible.
• Try resetting your iPod.
• Depending on your iPod, some buttons may not work
as expected.
• You can’t control your iPod if the battery is extremely
low. Use the iPod after recharging for a while.
The AV receiver unexpectedly selects your iPod
as the input source
• Always pause iPod playback before selecting a differ-
ent input source. If playback is not paused, the Direct
Change function may select your iPod as the input
source by mistake during the transition between
tracks.
Can’t record
• On your recorder, make sure the correct input is
selected.
There’s no sound
• Only components connected to analog inputs can be
played in Zone 2.
Can’t access the server or Internet radio
• Check the network connection between the AV
receiver and your router or switch.
• Make sure that your modem and router are properly
connected, and make sure they are both turned on.
• Make sure the server is up and running and compatible
with the AV receiver (page 118).
• Check the “Network Settings”(page 119).
Dock for iPod
Recording
Zone 2
Music Server and Internet Radio