www.lenovo.com New World. New Thinking. TM P/N: 147002156-1.1 Printed in China ©Lenovo China 2009 User Guide V1.0 Lenovo IdeaPad Y550 Lenovo IdeaPad Y550 UG V1.
Note Appendix D. Notices on page 104. OneKey Rescue System User Guide included in the package with this publication. • • U.S. GOVERNMENT USERS – RESTRICTED RIGHTS: Our products and/or services are provided with RESTRICTED RIGHTS.
Y550 UG V1.0_en.book Page 1 Wednesday, December 10, 2008 4:51 PM ENERGY STAR model information ENERGY STAR® is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy aimed at saving money and protecting the environment through energy efficient products and practices. Lenovo® is proud to offer our customers products with an ENERGY STAR compliant designation.
Y550 UG V1.0_en.book Page 2 Wednesday, December 10, 2008 4:51 PM For more information about ENERGY STAR, visit http://www.energystar.gov. Lenovo encourages you to make efficient use of energy an integral part of your day-to-day operations. To help in this endeavor, Lenovo has preset the following power-management features to take effect when your computer has been inactive for a specified duration: Table 1.
Y550 UG V1.0_en.book Page 3 Wednesday, December 10, 2008 4:51 PM Explanation of hard disk capacity Dear user, While using your computer, you may discover that the nominal hard disk capacity indicated is somewhat different from the disk capacity displayed by the operating system. For example, a nominal 40GB hard disk will appear as less than 40GB in the operating system. This discrepancy is not an error in hard disk installation nor any other problem, but a normal phenomenon of computers.
Y550 UG V1.0_en.book Page 4 Wednesday, December 10, 2008 4:51 PM If a portion of the hard disk space has been used for some specific purpose, then the capacity indicated by the operating system will be even less than X × 0.931 G. II. A portion of the hard disk space is used for specific purposes Lenovo computers come with preinstalled OneKey Rescue System, so the hard disk has a special portion partitioned before delivery, which is used to store hard disk mirror and OneKey Rescue System program files.
Y550 UG V1.0_en.book Page i Wednesday, December 10, 2008 4:51 PM Contents Chapter 1. Getting to Know Your Computer ...................................... 1 Top view........................................ 1 Left-side view ............................... 3 Right-side view............................. 5 Front view ..................................... 6 Bottom view .................................. 7 Chapter 2. Using Your Computer .................. 9 Using the touch pad.....................
Y550 UG V1.0_en.book Page ii Wednesday, December 10, 2008 4:51 PM Contents Chapter 6. Safety, Use, and Care Information.................................. 55 Important safety information ................................. 55 Caring your computer............... 72 Accessibility and comfort ......... 80 Maintenance ............................... 83 Appendix A. Lenovo Limited Warranty...................................... 87 Warranty information ............... 95 Lenovo warranty service telephone numbers ....
Y550 UG V1.0_en.book Page 1 Wednesday, December 10, 2008 4:51 PM Chapter 1. Getting to Know Your Computer Top view ------------------------------------------------------------------------------------------a f g b c h c d e i * The illustrations in this manual may differ from the actual product. Please refer to the actual product.
Y550 UG V1.0_en.book Page 2 Wednesday, December 10, 2008 4:51 PM Chapter 1. Getting to Know Your Computer Integrated camera ............................................................................ 19 Computer display The color display provides clear and brilliant text and graphics. Speakers OneKey Rescue System button ......................................................
Y550 UG V1.0_en.book Page 3 Wednesday, December 10, 2008 4:51 PM Chapter 1.
Y550 UG V1.0_en.book Page 4 Wednesday, December 10, 2008 4:51 PM Chapter 1. Getting to Know Your Computer Security keyhole Your computer comes with a security keyhole. You can purchase a security cable and lock to fit this keyhole. Note: Before purchasing any security product, verify that it is compatible with this type of security keyhole. VGA port ...........................................................................................
Y550 UG V1.0_en.book Page 5 Wednesday, December 10, 2008 4:51 PM Chapter 1. Getting to Know Your Computer Right-side view -------------------------------------------------------------------------- a b c d USB port ........................................................................................... 28 TV-in jack (Specific models only) Use this jack to connect with TV signal cable through the provided TV adapter (Analog/digital input supported). Optical drive ..............................
Y550 UG x-Ch1.fm Page 6 Thursday, December 11, 2008 3:31 PM Chapter 1. Getting to Know Your Computer Front view --------------------------------------------------------------------------------------- a b cd e f Integrated wireless device switch Use this switch to disable the wireless radio of all the wireless devices on your computer. Card reader socket........................................................................... 17 Microphone jack (external).......................................
Y550 UG V1.0_en.book Page 7 Wednesday, December 10, 2008 4:51 PM Chapter 1.
Y550 UG V1.0_en.book Page 8 Wednesday, December 10, 2008 4:51 PM Chapter 1. Getting to Know Your Computer Subwoofer The multimedia subwoofer features a super bass effect while you are watching movies or enjoying music. Battery latch - spring loaded The spring-loaded battery latch keeps the battery pack secured in place. When you insert a battery pack, this latch automatically secures the battery in place. To remove the battery, hold this latch in the unlocked position. Battery pack..................
Y550 UG V1.0_en.book Page 9 Wednesday, December 10, 2008 4:51 PM Chapter 2. Using Your Computer Using the touch pad -------------------------------------------------------------------The touch pad consists of a pad and two click buttons below the keyboard. To move the cursor on the screen, slide your fingertip over the pad in the direction in which you want the cursor to move.
Y550 UG V1.0_en.book Page 10 Wednesday, December 10, 2008 4:51 PM Chapter 2. Using Your Computer Gestures The touch pad can recognize some gestures and make actions like zoom in/out, or scroll up/down easily. Chiralmotion Slide your finger to the right side/bottom of the touch pad until you see the scroll mark, then draw on the touch pad in a twisting motion. Draw clockwise or counterclockwise to scroll the page down/left or up/right.
Y550 UG V1.0_en.book Page 11 Wednesday, December 10, 2008 4:51 PM Chapter 2. Using Your Computer Using the keyboard ---------------------------------------------------------------------Your computer has a numeric keypad and function keys incorporated in the standard keyboard. Numeric keypad The keyboard has keys that, when enabled, work as a 10-key numeric keypad. To enable or disable the numeric keypad, press Fn+F8. * The illustrations in this manual may differ from the actual product.
Y550 UG V1.0_en.book Page 12 Wednesday, December 10, 2008 4:51 PM Chapter 2. Using Your Computer Function key combinations Through the use of the function keys, you can change operational features instantly. To use this function, press and hold the Fn key ; then press one of the function keys .
Y550 UG x-Ch2.fm Page 13 Thursday, December 11, 2008 3:31 PM Chapter 2. Using Your Computer The following describes the features of each function key. Fn + Esc: Turn on/off the integrated camera. Fn + F1: Put your computer in sleep mode. Fn + F2: Turn on/off the LCD screen. Fn + F3: Shift to other connected display devices. Fn + F4: Open the interface for display resolution settings. Fn + F5: Open the interface for integrated wireless devices settings (enable/disable).
Y550 UG V1.0_en.book Page 14 Wednesday, December 10, 2008 4:51 PM Chapter 2. Using Your Computer Special keys and buttons --------------------------------------------------------Your computer has several special keys and buttons.
Y550 UG V1.0_en.book Page 15 Wednesday, December 10, 2008 4:51 PM Chapter 2. Using Your Computer Touch inductive panel ( ~ ) Slidebar: Quick launch customized applications by the slide and release at the Slidebar when “Lenovo Desktop Navigator” is installed. OneKey Theater: Open OneKey Theater to select Normal mode or Movie mode as prefered. Open Dolby function setup screen.
Y550 UG V1.0_en.book Page 16 Wednesday, December 10, 2008 4:51 PM Chapter 2. Using Your Computer OneKey Rescue System button Press the OneKey Rescue System button to enter the main interface of OneKey Rescue System while the power is off. Attention: When you press the OneKey Rescue System button to turn on the computer, ensure that your computer is not connected to other peripherals (such as USB storage device, etc.), otherwise the system may not operate properly.
Y550 UG V1.0_en.book Page 17 Wednesday, December 10, 2008 4:51 PM Chapter 2. Using Your Computer Using the optical drive --------------------------------------------------------------Your computer comes with an optical drive, such as a CD/DVD drive.
Y550 UG V1.0_en.book Page 18 Wednesday, December 10, 2008 4:51 PM Chapter 2. Using Your Computer Note: Only use the memory card types listed above; for more information on usage, read the instructions shipped with the memory card. This card reader does not support SDIO devices (e.g. SDIO Bluetooth, etc.).
Y550 UG V1.0_en.book Page 19 Wednesday, December 10, 2008 4:51 PM Chapter 2. Using Your Computer Using lenovo remote control (specific models only) ---------You can use the remote control with Windows Media Center for convenient media enjoyment. For details of the remote control operation, see the instructions shipped with it.
Y550 UG V1.0_en.book Page 20 Wednesday, December 10, 2008 4:51 PM Chapter 2. Using Your Computer Using the internet ------------------------------------------------------------------- Using RJ-45 port The LAN port supports a standard RJ-45 connector, and allows you to connect the computer to a high-speed DSL/cable modem connection and local area network (LAN).
Y550 UG V1.0_en.book Page 21 Wednesday, December 10, 2008 4:51 PM Chapter 2. Using Your Computer Using wireless LAN An isotropic antenna system is built into the display for optimal reception, enabling wireless communication wherever you are. To enable wireless communications, do the following; 1 Slide the integrated wireless device switch to the right. 2 Press Fn + F5 to make configure.
Y550 UG V1.0_en.book Page 22 Wednesday, December 10, 2008 4:51 PM Chapter 2. Using Your Computer Securing your computer ----------------------------------------------------------This section provides information about how to help protect your computer from theft and unauthorized use. Attaching a security lock (optional) You can attach a security lock to your computer to help prevent it from being removed without your permission.
Y550 UG V1.0_en.book Page 23 Wednesday, December 10, 2008 4:51 PM Chapter 2. Using Your Computer Using VeriFace™ VeriFace is a face recognition software which takes a digital snapshot, extracts key features of your face, and creates a digital map that becomes the system’s “password”. Note: The face registration and verification works best in a environment with steady and even light. For more instructions on VeriFace, see the help file on your software.
Y550 UG V1.0_en.book Page 24 Wednesday, December 10, 2008 4:51 PM Chapter 2. Using Your Computer Installing device drivers ----------------------------------------------------------A compatible device driver is a requirement to ensure correct operation and performance of each component in your computer. If your computer is pre-installed with an operating system, Lenovo provides all drivers that you need in your hard disk.
Y550 UG V1.0_en.book Page 25 Wednesday, December 10, 2008 4:51 PM Chapter 2. Using Your Computer Using the AC adapter The power to run your computer can come either from the battery pack or from AC power through the AC adapter. Attention: Using an improper power cord could cause severe damage to your computer. To use the AC adapter, do the following. Be sure to take these steps in the order in which they are given here. 1 Connect the power cord to the transformer pack.
Y550 UG V1.0_en.book Page 26 Wednesday, December 10, 2008 4:51 PM Chapter 2. Using Your Computer Before you charge the battery, make sure that its temperature is at least 10°C (50°F). Charging the battery When you check the battery status and find that the battery is low, you need to charge the battery or replace it with a charged battery.
Y550 UG V1.0_en.book Page 27 Wednesday, December 10, 2008 4:51 PM Chapter 2. Using Your Computer Danger: If the rechargeable battery pack is incorrectly replaced, there may be danger of an explosion. The battery pack contains a small amount of harmful substances. To avoid possible injury: Replace only with a battery of the type recommended by Lenovo. Keep the battery pack away from fire. Do not expose the battery pack to water or rain. Do not attempt to disassemble the battery pack.
Y550 UG V1.0_en.book Page 28 Wednesday, December 10, 2008 4:51 PM Chapter 3. Using External Devices Your computer has many built-in features and connection capabilities. Attention: Do not connect or disconnect any external device cables other than USB while the computer power is on; otherwise, you might damage your computer. To avoid possible damage to attached devices, wait at least five seconds after the computer is shut down to disconnect external devices.
Y550 UG V1.0_en.book Page 29 Wednesday, December 10, 2008 4:51 PM Chapter 3. Using External Devices Attention: When using a high power consumption USB device such as USB ODD, use external device power adapter. Otherwise, the device may not be recognized, or system shut down may result.
Y550 UG V1.0_en.book Page 30 Wednesday, December 10, 2008 4:51 PM Chapter 3. Using External Devices Connecting an eSATA port device -------------------------------------Your computer comes with an eSATA port used for connecting high-speed storage device (e.g. eSATA HDD) that are compatible with the eSATA port.
Y550 UG V1.0_en.book Page 31 Wednesday, December 10, 2008 4:51 PM Chapter 3. Using External Devices Connecting a PC card device -----------------------------------------------Your computer comes with an ExpressCard/34"* slot used for connecting PC card devices that are compatible with the ExpressCard/34"* interface. * Only use the ExpressCard/34 module.
Y550 UG V1.0_en.book Page 32 Wednesday, December 10, 2008 4:51 PM Chapter 3. Using External Devices Inserting an ExpressCard/34 module Gently slide the ExpressCard/34 module with the front label facing upward. Slide until it clicks into place. Removing an ExpressCard/34 module 1 Push the ExpressCard/34 module until you hear a click. 2 Gently pull the ExpressCard/34 module out of the ExpressCard/34" slot.
Y550 UG V1.0_en.book Page 33 Wednesday, December 10, 2008 4:51 PM Chapter 3. Using External Devices Connecting an external display ------------------------------------------You can connect an external display to your computer. Connecting a VGA monitor You can connect a VGA monitor by using a VGA port. To connect a VGA monitor, plug the display cable to the VGA port of your computer. To shift to other connected display devices, press Fn + F3 to set up.
Y550 UG V1.0_en.book Page 34 Wednesday, December 10, 2008 4:51 PM Chapter 3. Using External Devices Connecting an HDMI monitor You can connect an HDMI monitor by using an HDMI port. To shift to other connected display devices, press Fn + F3 to set up.
Y550 UG V1.0_en.book Page 35 Wednesday, December 10, 2008 4:51 PM Chapter 3. Using External Devices Connecting a headphone and audio device ----------------Your computer comes with one headphone jack (S/PDIF) used for connecting headphones, speakers, and audio devices that are compatible with the S/PDIF interface.
Y550 UG V1.0_en.book Page 36 Wednesday, December 10, 2008 4:51 PM Chapter 3. Using External Devices Warning: Listening to music at high volume over extended periods of time may damage your hearing. Excessive use of headphones or earphones for a long period of time at high volume can be dangerous if the output of the headphones or earphone connectors do not comply with specifications of EN 50332-2. The headphone output connector of your computer complies with EN 50332-2 Sub clause 7.
Y550 UG V1.0_en.book Page 37 Wednesday, December 10, 2008 4:51 PM Chapter 3. Using External Devices Connecting an external microphone --------------------------------Your computer comes with one external microphone jack for connecting an external microphone.
Y550 UG V1.0_en.book Page 38 Wednesday, December 10, 2008 4:51 PM Chapter 3. Using External Devices Connecting a Bluetooth device (specific models only) -----------------------------------------------------------------------------------------------------If your computer has an integrated Bluetoothadapter card, it can connect to and transfer data wirelessly to other Bluetoothenabled devices, such as laptop computers, PDAs and cell phones.
Y550 UG V1.0_en.book Page 39 Wednesday, December 10, 2008 4:51 PM Chapter 4. Troubleshooting Frequently Asked Questions ------------------------------------------------This section lists frequently asked questions and tells where you can find detailed answers. For details about each publication included in the package with your computer, see Lenovo IdeaPad Y550 Setup Poster. What safety precautions should I follow when using my computer? See “Chapter 6.
Y550 UG V1.0_en.book Page 40 Wednesday, December 10, 2008 4:51 PM Chapter 4. Troubleshooting Where are the recovery discs? Your computer did not come with a recovery disc. For an explanation of the alternative recovery methods offered by Lenovo, see OneKey Rescue System User Guide. How can I contact the Customer Support Center? See “Chapter 5. Getting Help and Service” on page 50 of this Guide.
Y550 UG V1.0_en.book Page 41 Wednesday, December 10, 2008 4:51 PM Chapter 4. Troubleshooting Troubleshooting ----------------------------------------------------------------------------If you do not find your problem here, see Chapter 2. The following section only describes problems that might prevent you from accessing the comprehensive information in Chapter 2. Display problems When I turn on the computer, nothing appears on the screen.
Y550 UG V1.0_en.book Page 42 Wednesday, December 10, 2008 4:51 PM Chapter 4. Troubleshooting When I turn on the computer, only a white cursor appears on a blank screen. Restore backed-up files to your Windows environment or the entire contents of your hard disk to the original factory contents using OneKey Recovery. If you still see only the cursor on the screen, have the computer serviced. My screen goes blank while the computer is on. Your screen saver or power management may be enabled.
Y550 UG V1.0_en.book Page 43 Wednesday, December 10, 2008 4:51 PM Chapter 4. Troubleshooting A Password problem I forgot my password. If you forgot your user password, you must take your computer to a Lenovo authorized servicer or a marketing representative to have the password canceled. If you forgot your HDD password, a Lenovo authorized servicer cannot reset your password or recover data from the hard disk.
Y550 UG V1.0_en.book Page 44 Wednesday, December 10, 2008 4:51 PM Chapter 4. Troubleshooting Sleep or hibernation problems The computer enters sleep mode unexpectedly. If the processor overheats, the computer automatically enters sleep mode to allow the computer to cool and to protect the processor and other internal components. Check the settings for sleep mode. The computer enters sleep mode immediately after Power-on self-test (POST). Make sure that: The battery is charged.
Y550 UG V1.0_en.book Page 45 Wednesday, December 10, 2008 4:51 PM Chapter 4. Troubleshooting If your computer is in sleep mode connect the AC adapter to the computer, then press any key or the power button. If your computer is in hibernation mode or power-off state. Connect the AC adapter to the computer, then press the power button to resume operation. If the system still does not return from sleep mode, your system has stopped responding, and you cannot turn off the computer; reset the computer.
Y550 UG V1.0_en.book Page 46 Wednesday, December 10, 2008 4:51 PM Chapter 4. Troubleshooting The screen is unreadable or distorted. Make sure that: The display device driver is installed correctly. The screen resolution and color quality are correctly set. The monitor type is correct. Incorrect characters appear on the screen. Did you install the operating system or application program correctly? If they are installed and configured correctly, have the computer serviced.
Y550 UG V1.0_en.book Page 47 Wednesday, December 10, 2008 4:51 PM Chapter 4. Troubleshooting Sound problems No sound can be heard from the speaker even when the volume is turned up. Make sure that: The Mute function is off. The headphone jack is not used. Speakers is selected as a playback device. Battery problems Your computer shuts down before the battery status indicator shows empty. -orYour computer operates after the battery status indicator shows empty.
Y550 UG V1.0_en.book Page 48 Wednesday, December 10, 2008 4:51 PM Chapter 4. Troubleshooting The battery does not charge. For details, see “Handling the battery” in Chapter 2. A hard disk drive problem The hard disk drive does not work. In the Boot menu in BIOS Setup Utility, make sure that the hard disk drive is included in the “Boot priority order” correctly. A startup problem The Microsoft® Windows operating system does not start. Use the OneKey Recovery to help solve or identify your problem.
Y550 UG V1.0_en.book Page 49 Wednesday, December 10, 2008 4:51 PM Chapter 4. Troubleshooting The computer does not start from a device you want. See the Boot menu of the BIOS Setup Utility. Make sure that the “Boot priority order” in the BIOS Setup Utility is set so that the computer starts from the device you want. Also make sure that the device from which the computer starts is enabled. In the Boot menu in the BIOS Setup Utility, make sure that the device is included in the “Boot priority order” list.
Y550 UG V1.0_en.book Page 50 Wednesday, December 10, 2008 4:51 PM Chapter 5. Getting Help and Service Getting help and service ---------------------------------------------------------If you need help, service, technical assistance, or just want more information about Lenovo computers, you will find a wide variety of sources available from Lenovo to assist you.
Y550 UG V1.0_en.book Page 51 Wednesday, December 10, 2008 4:51 PM Chapter 5. Getting Help and Service Getting help on the Web ----------------------------------------------------------The Lenovo Web site on the World Wide Web has up-to-date information about Lenovo computers and support. The address for the Lenovo home page is http://consumersupport.lenovo.com. You can find support information for your Lenovo IdeaPad™ computer at http://consumersupport.lenovo.com.
Y550 UG V1.0_en.book Page 52 Wednesday, December 10, 2008 4:51 PM Chapter 5. Getting Help and Service Engineering change management - Occasionally, there might be changes that are required after a product has been sold. Lenovo or your reseller, if authorized by Lenovo, will make selected Engineering Changes (ECs) available that apply to your hardware.
Y550 UG V1.0_en.book Page 53 Wednesday, December 10, 2008 4:51 PM Chapter 5. Getting Help and Service Machine Type and Model Serial numbers of your computer, monitor, and other components, or your proof of purchase Description of the problem Hardware and software configuration information for your system The telephone numbers for your Customer Support Center location are located in “Appendix A. Lenovo Limited Warranty” on page 87. Note: Telephone numbers are subject to change without notice.
Y550 UG V1.0_en.book Page 54 Wednesday, December 10, 2008 4:51 PM Chapter 5. Getting Help and Service Getting help around the world ---------------------------------------------If you travel with your computer or relocate it to a country where your Lenovo machine type is sold, your computer might be eligible for International Warranty Service, which automatically entitles you to obtain warranty service throughout the warranty period.
Y550 UG V1.0_en.book Page 55 Wednesday, December 10, 2008 4:51 PM Chapter 6. Safety, Use, and Care Information Important safety information ----------------------------------------This information can help you safely use your notebook personal computer. Follow and retain all information included with your computer. The information in this document does not alter the terms of your purchase agreement or the Lenovo Limited Warranty. For more information, see “Appendix A. Lenovo Limited Warranty” on page 87.
Y550 UG V1.0_en.book Page 56 Wednesday, December 10, 2008 4:51 PM Chapter 6. Safety, Use, and Care Information Conditions that require immediate action Products can become damaged due to misuse or neglect. Some product damage is serious enough that the product should not be used again until it has been inspected and, if necessary, repaired by an authorized servicer. As with any electronic device, pay close attention to the product when it is turned on.
Y550 UG V1.0_en.book Page 57 Wednesday, December 10, 2008 4:51 PM Chapter 6. Safety, Use, and Care Information Damage to a battery (such as cracks, dents, or creases), discharge from a battery, or a buildup of foreign substances on the battery. A cracking, hissing, or popping sound, or strong odor that comes from the product. Signs that liquid has been spilled or an object has fallen onto the computer product, the power cord, or power adapter.
Y550 UG V1.0_en.book Page 58 Wednesday, December 10, 2008 4:51 PM Chapter 6. Safety, Use, and Care Information Service and upgrades Attention: Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or your documentation. Only use a service provider who is approved to repair your particular product. Note: Some computer parts can be upgraded or replaced by the customer. Upgrades typically are referred to as options.
Y550 UG V1.0_en.book Page 59 Wednesday, December 10, 2008 4:51 PM Chapter 6. Safety, Use, and Care Information Danger: Hazardous moving parts. Keep fingers and other body parts away. Attention: Before replacing any CRUs, turn off the computer and wait three to five minutes to let the computer cool before opening the cover. Power cords and power adapters Danger: Use only the power cords and power adapters supplied by the product manufacturer.
Y550 UG V1.0_en.book Page 60 Wednesday, December 10, 2008 4:51 PM Chapter 6. Safety, Use, and Care Information Protect power cords and power adapters from liquids. For instance, do not leave your power cord or power adapter near sinks, tubs, toilets, or on floors that are cleaned with liquid cleansers. Liquids can cause a short circuit, particularly if the power cord or power adapter has been stressed by misuse.
Y550 UG V1.0_en.book Page 61 Wednesday, December 10, 2008 4:51 PM Chapter 6. Safety, Use, and Care Information Extension cords and related devices Danger: Ensure that extension cords, surge protectors, uninterruptible power supplies, and power strips that you use are rated to handle the electrical requirements of the product. Never overload these devices. If power strips are used, the load should not exceed the power strip input rating.
Y550 UG V1.0_en.book Page 62 Wednesday, December 10, 2008 4:51 PM Chapter 6. Safety, Use, and Care Information outlet. If you cannot insert the plug into the outlet, contact an electrician for an approved outlet adapter or to replace the outlet with one that enables this safety feature. Never overload an electrical outlet. The overall system load should not exceed 80 percent of the branch circuit rating.
