User's Guide

Table Of Contents
Chapter 4. Reset and restore Windows
Windows 10 recovery options
Windows 10 provides several options for you to restore or reset your computer. The following table helps you
decide which option to choose if you are having problems with your computer.
Problem
Available options
Your computer is not working well after installing apps, drivers, or
updates.
Restore from a system restore point.
Your computer is not working well and you do not know what causes
the problem.
Reset your computer.
You want to recycle or donate your computer. Reset your computer.
Windows cannot start properly. Use a recovery drive to restore or reset your
computer.
Restore from a system restore point
Step 1. In the search box of Windows desktop, search for Recovery and then select it.
Step 2. Select Open System Restore Next.
Step 3. Select a restore point and then select Next Finish.
Note: You may select Scan for affected programs to check which program and driver installation
is associated with a particular restore point.
Windows System Restore
System Restore is a tool included in Windows 10. It monitors changes to Windows system files and saves
system state as a restore point. If your computer does not work well after installing apps, drivers, or updates,
you can revert your system to a previous restore point.
Note: If you revert your system to a previous restore point, personal data is not affected.
System Restore creates restore points:
automatically (when it detects changes to Windows system files)
at regular intervals (if set up by the user)
at any time (if initiated manually by the user)
Note: In order for System Restore to create restore points, system protection must be turned on for the
system drive.
Create a system restore point manually
You can use Windows System Restore to create a restore point at any time.
Step 1. In Windows 10 search box, type Create a restore point and select the matched result.
Step 2. Select the System Protection tab and then select Create.
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