User's Manual
Table Of Contents
- Understanding your AnyPoint™ Wireless II Network 1
- What is a network?
- Components required to connect a PC to a network
- How does my Wireless II adapter operate?
- How do I use my Wireless II laptop in different locations?
- What is the AnyPoint Connection Manager?
- What is sharing and mapping?
- What is Internet Sharing Software (ISS)?
- Guidelines for setting up your network
- Set Up the AnyPoint™ Wireless II Network 2
- Share Drives and Printers 3
- Connect to the Internet 4
- Managing your Wireless II Network 5
- Using the AnyPoint Connection Manager
- View and edit current settings using the Wireless Control Panel tab
- Activate a profile
- Creating a new profile
- Scan for public access points
- Create a profile for a public access point
- Create an AnyPoint profile for your home or small office
- Create a profile for a corporate wired network
- Troubleshooting 6
- I can’t see a network PC from another PC
- I have an insufficient permissions error when running Windows 2000
- Remove incompatible network adapters
- I can’t connect to my ISP from an ISS client PC
- Make sure the ISS server PC is turned on and running the ISS software
- Make sure both the ISS server and ISS client PCs are on the network
- If you are using AOL*, check the AOL software
- If you are using AT&T WorldNet*, or CompuServe 2000*, check their settings
- Find out if the problem is ISS or your ISP connection
- I keep getting disconnected from the Internet without hanging up
- Can I use Internet sharing software from more than one manufacturer?
- ISS and ICS (Internet Connection Sharing)
- Network game problems
- I can’t see a drive or printer on a network PC
- I can’t map or print to a printer
- I can’t map to a drive
- I can’t write or save files to a drive on a network PC
- Printer drivers not found
- My laptop has speaker noise
- I am trying to access my Wireless II network with an Intel PRO/Wireless adapter
- I am trying to install a Wireless II adapter into an Intel PRO/Wireless network
- My Wireless II connection keeps getting interrupted
- What do the lights on my Wireless II adapter mean?
- Internet Service Provider Reference 7
- Technical Support Option 8
- Agency Notices
- Glossary
- Specifications
CHAPTER 6 Troubleshooting
54
I can’t connect to my ISP from an ISS client PC
Try the following actions in order. After each step, try connecting to your
ISP. If your attempt is unsuccessful, go to the next step.
Make sure the ISS server PC is turned on and running the ISS
software
To tell if ISS is running, look for the ISS icon in the status area of the server
PC’s Windows taskbar.
Make sure both the ISS server and ISS client PCs are on the
network
To find out if both PCs are on the network, open Network Neighborhood on
the client PC. If you can see the ISS server PC, both PCs are on the
network. Otherwise, refer to "I can’t see a network PC from another PC" on
page 51.
If you are using AOL*, check the AOL software
At the ISS client PC, make sure the AOL* software is not running.
At the ISS server PC, check if you need to enter your AOL password or
close an advertising screen. If the server PC is waiting for user input on
either of these things you will not be able to connect at the client PC (see
"Set up America Online* (AOL*) with ISS" on page 63).
If you are using AT&T WorldNet*, or CompuServe 2000*, check
their settings
Make sure you have set up ISS to work with your ISP.
• AT&T WorldNet. See "Set up AT&T WorldNet* with ISS" on page 64.
• CompuServe 2000. See "Set up CompuServe* 2000 with ISS" on page
65.
Find out if the problem is ISS or your ISP connection
To rule out ISS as the problem:
1
Use ISS to connect at the server PC. If you can connect to the Internet
from the ISS server PC, reinstall ISS on the
client PC.
2 If the problem persists, try to connect from the server PC without using
ISS. See "Exiting or bypassing ISS when connecting to the Internet" on
page 35.
• If you can connect to your ISP
without ISS, reinstall ISS on the server
PC.
• If you can’t connect to your ISP with or without using ISS, the
problem is not ISS. Check your ISP connection settings.