User's Manual

Table Of Contents
Troubleshooting CHAPTER 6
55
I keep getting disconnected from the Internet without
hanging up
Check automatic hang-up settings
ISS has an automatic feature that hangs up a connection after a certain
amount of time with no Internet activity. Change the automatic hang-up
setting to wait for a longer amount of time.
Windows also has an automatic timeout setting. If necessary, change it so it
is longer than the ISS timeout setting.
To check automatic hang-up settings:
1
Click Start > Settings > Control Panel, then double-click Internet.
2 Select the Connection tab, and click Settings.
Check how long a connection can be idle before being disconnected. If
it is less time than the automatic hang-up setting in ISS, increase the
amount of time.
Verify that your ISP connection information is correct
Check the settings in the program you use for dialing your ISP.
Contact your Internet Service Provider
If none of these steps solves the problem, there may be a problem with your
ISP. Contact your ISP.
Can I use Internet sharing software from more than
one manufacturer?
No. All PCs on the network must run Internet sharing software from the
same manufacturer. See the next section for more information.