User's Manual

Table Of Contents
Troubleshooting CHAPTER 6
59
I cant map to a drive
After each of the following steps, try mapping the drive. If you still cannot
map the drive, go to the next step.
1 Make sure the PC sharing the drive is turned on and on the network.
2 At the PC mapping the drive, open Network Neighborhood. If you can
see the other PC, both PCs are on the network. If you cannot, refer to "I
cant see a network PC from another PC" on page 51.
3 Make sure the drive is shared. If it is not, go to the PC and share the
drive. See "Change drive access" on page 29.
I cant write or save files to a drive on a network PC
Make sure your drives are operational. Check also that the drive access
permissions are set for
Shared - Read Only access. To change the drives
access from
Shared - Read Only to Shared - Full, see "Change drive
access" on page 29.
Printer drivers not found
The printer driver you need may not be installed on the PC trying to print.
This should be installed automatically when you map to the printer, but
some printers require manual installation.
Some printer manufacturers have their own printer installation software.
You may have to install this software on all PCs that will use the printer.
Use the CD or disk(s) that came with your printer, and follow the printer
manufacturers instructions for installing the printer drivers. Often this
requires you to run the Windows Add Printer wizard (click
Start > Settings
> Printers
, then double-click Add Printer). See "Install printer drivers" on
page 31.
Note: After you change the drives access to Shared - Full, you
may need to save the file to another location, close the file, reopen
it, and select Save again.