User's Manual
Table Of Contents
- Understanding your AnyPoint™ Wireless II Network 1
- What is a network?
- Components required to connect a PC to a network
- How does my Wireless II adapter operate?
- How do I use my Wireless II laptop in different locations?
- What is the AnyPoint Connection Manager?
- What is sharing and mapping?
- What is Internet Sharing Software (ISS)?
- Guidelines for setting up your network
- Set Up the AnyPoint™ Wireless II Network 2
- Share Drives and Printers 3
- Connect to the Internet 4
- Managing your Wireless II Network 5
- Using the AnyPoint Connection Manager
- View and edit current settings using the Wireless Control Panel tab
- Activate a profile
- Creating a new profile
- Scan for public access points
- Create a profile for a public access point
- Create an AnyPoint profile for your home or small office
- Create a profile for a corporate wired network
- Troubleshooting 6
- I can’t see a network PC from another PC
- I have an insufficient permissions error when running Windows 2000
- Remove incompatible network adapters
- I can’t connect to my ISP from an ISS client PC
- Make sure the ISS server PC is turned on and running the ISS software
- Make sure both the ISS server and ISS client PCs are on the network
- If you are using AOL*, check the AOL software
- If you are using AT&T WorldNet*, or CompuServe 2000*, check their settings
- Find out if the problem is ISS or your ISP connection
- I keep getting disconnected from the Internet without hanging up
- Can I use Internet sharing software from more than one manufacturer?
- ISS and ICS (Internet Connection Sharing)
- Network game problems
- I can’t see a drive or printer on a network PC
- I can’t map or print to a printer
- I can’t map to a drive
- I can’t write or save files to a drive on a network PC
- Printer drivers not found
- My laptop has speaker noise
- I am trying to access my Wireless II network with an Intel PRO/Wireless adapter
- I am trying to install a Wireless II adapter into an Intel PRO/Wireless network
- My Wireless II connection keeps getting interrupted
- What do the lights on my Wireless II adapter mean?
- Internet Service Provider Reference 7
- Technical Support Option 8
- Agency Notices
- Glossary
- Specifications
67
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Technical Support Option
8
E-mail and Web Support
You will find several self-help tools at www.intel.com/anypoint/support .
On this site you can try our interactive troubleshooting guide, find a
solution to your specific error message, check for compatibility and
software updates. You are also able to submit a question to us via the web
and review any pervious cases you have had with us should you encounter
the same issue in the future.
Phone Support
Find your serial number
For external adapters, including PC Cards, the serial number is located on
the adapter.
To find out the serial number for an internal adapter:
1
Click Start > Settings > Control Panel, then double-click Network.
2 In the list of network components, select the Intel® AnyPoint™
adapter
.
3 Click Properties.
4 Click the Advanced tab.
Phone number and hours
(916) 377-0283
Monday-Friday 7AM-8PM Pacific time
Saturday 7AM-3PM Pacific time
We are closed on these US holidays: New Year’s Day, Memorial Day,
Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.