User's Manual
Intel
®
 Server Board S5000VSA User’s Guide 41
• Make sure the memory DIMMs have been populated according to the system 
requirements.
• Remove the memory DIMMs and re-seat them. 
• Make sure the processor(s) comply with the system requirements.
• Make sure the processor(s) have been populated according to the system 
requirements.
• Remove the processor(s) and re-seat them.
If you are using an add-in video controller board, do the following:
1. Verify that the video works using the onboard video controller.
2. Verify that the video controller board is fully seated in the server board connector.
3. Reboot the system for changes to take effect.
4. If there are still no characters on the screen after you reboot the system and POST 
emits a beep code, write down the beep code you hear. This information is useful 
for your service representative.
5. If you do not receive a beep code and characters do not appear, the video display 
monitor or video controller may have failed. Contact your service representative or 
authorized dealer for help.
Characters Are Distorted or Incorrect
Check the following:
• Are the brightness and contrast controls properly adjusted on the video monitor? See 
the manufacturer's documentation.
• Are the video monitor's signal and power cables properly installed?
• Does this video monitor work correctly if plugged into a different system?
System Cooling Fans Do Not Rotate Properly
If the system cooling fans are not operating properly, it is an indication of possible system 
component failure.
Check the following:
• Is the power-on light lit? If not, see “Power Light Does Not Light”.
• If your system has LED lights for the fans, is one or more of these LEDs lit?
• Are any other control panel LEDs lit?
• Have any of the fan motors stopped? Use the server management subsystem to 
check the fan status.
• Have your fans speeded up in response to an overheating situation?
• Have your fans speeded up in response to a fan that has failed?










