Technical Advisory 991

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This Technical Advisory describes an issue which may or may not affect the customer’s product.

Intel Technical Advisory TA-0991-2

5200 NE Elam Young Parkway

Hillsboro, OR 97124

March 5, 2012

System may hang when the on-board SATA/SAS Capable Controller is in

Intel® ESRT2 mode.

Information in this document is provided in connection with Intel products. No license, express or implied, by estoppel or otherwise,

to any intellectual property rights is granted by this document. Except as provided in Intel's Terms and Conditions of Sale for such

products, Intel assumes no liability whatsoever, and Intel disclaims any express or implied warranty, relating to sale and/or use of

Intel products including liability or warranties relating to fitness for a particular purpose, merchantability, or infringement of any patent,

copyright or other intellectual property right. Intel products are not intended for use in medical, life saving, or life sustaining

applications. Intel may make changes to specifications and product descriptions at any time, without notice. The Intel products

described herein may contain design defects or errors known as errata which may cause the product to deviate from published

specifications. Current characterized errata are available on request.

Products Affected

Intel

Server Boards based on Intel

C600 chipset, including but not limited to:

 Intel

Server Board S2600CP

 Intel

Server Board S2600CO

 Intel

Server Board S2600GZ/GL

 Intel

Server Board S2600IP

 Intel

Server Board S2600JF

 Intel

Server Board S2600WP

Description

The system with BIOS prior to version R01.02.0003 may hang when the on-board SATA/SAS Capable Controller has

Intel

ESRT2 mode enabled.

Note the on-board AHCI Capable SATA Controller in Intel

ESRT2 mode is not impacted by above issues.

Root Cause

The Intel

ESRT2 Option Read Only Memory (OpROM) space embedded in system BIOS has a potential conflict with

add-in adapters. Conditions vary based on other devices enabled in the system.

Corrective Action/Resolution

This issue is corrected in BIOS R01.02.0003 with the new OpROM code implemented. Please upgrade your system

BIOS to version R01.02.0003 or later using the SUP (System Upgrade Package). The latest SUP is available on the

Intel web site at (

http://downloadcenter.intel.com/default.aspx?lang=eng).

Please contact your Intel field representative if you require more specific information about this issue.

Summary of content (2 pages)

PAGE 1
This Technical Advisory describes an issue which may or may not affect the customer’s product. Intel Technical Advisory TA-0991-2 5200 NE Elam Young Parkway Hillsboro, OR 97124 March 5, 2012 System may hang when the on-board SATA/SAS Capable Controller is in Intel® ESRT2 mode. Information in this document is provided in connection with Intel products. No license, express or implied, by estoppel or otherwise, to any intellectual property rights is granted by this document.