SEL Troubleshooting Guide

Table of Contents System Event Log Troubleshooting Guide for Intel® S5500/S3420 Series Server Boards
iv Intel order number G74211-002 Revision 1.1
Table of Contents
1. Introduction ........................................................................................................................ 1
1.1 Purpose .................................................................................................................. 1
1.2 Industry Standard ................................................................................................... 1
1.2.1 Intelligent Platform Management Interface (IPMI) ................................................... 1
1.2.2 Baseboard Management Controller (BMC) ............................................................. 2
1.2.3 Intel
®
Intelligent Power Node Manager Version 1.5 ................................................ 3
2. Basic Decoding of a SEL Record ...................................................................................... 4
2.1 Default Values in the SEL Records ........................................................................ 4
3. Sensor Cross Reference List ............................................................................................. 8
3.1 BMC owned Sensors (GID = 0020h) ...................................................................... 8
3.2 BIOS POST owned Sensors (GID = 0001h) ......................................................... 12
3.3 BIOS SMI owned Sensors (GID = 0033h) ............................................................ 12
3.4 Hot Swap Controller Firmware owned Sensors (GID = 00C0h/00C2h) ................. 14
3.5 Node Manager / ME Firmware owned Sensors (GID = 002Ch or 602Ch) ............. 15
3.6 Microsoft* OS owned Events (GID = 0041) .......................................................... 16
3.7 Linux* Kernel Panic Events (GID = 0021) ............................................................. 16
4. Power Subsystems ........................................................................................................... 17
4.1 Voltage Sensors ................................................................................................... 17
4.2 Power Unit ........................................................................................................... 21
4.2.1 Power Unit Status Sensor .................................................................................... 21
4.2.2 Power Unit Redundancy Sensor........................................................................... 22
4.3 Power Supply ....................................................................................................... 24
4.3.1 Power Supply Status Sensors .............................................................................. 24
4.3.2 Power Supply AC Power Input Sensors ............................................................... 25
4.3.3 Power Supply Current Output % Sensors ............................................................. 26
4.3.4 Power Supply Temperature Sensors .................................................................... 27
5. Cooling Subsystem .......................................................................................................... 29
5.1 Fan Sensors ......................................................................................................... 29
5.1.1 Fan Speed Sensors.............................................................................................. 29
5.1.2 Fan Presence and Redundancy Sensors ............................................................. 30
5.2 Temperature Sensors ........................................................................................... 33
5.2.1 Regular Temperature Sensors ............................................................................. 33
5.2.2 Thermal Margin Sensors ...................................................................................... 35
5.2.3 Processor Thermal Control % Sensors................................................................. 36
5.2.4 Discrete Thermal Sensors .................................................................................... 37
6. Processor Subsystem ...................................................................................................... 39
6.1 Processor Status Sensor ...................................................................................... 39
6.2 Catastrophic Error Sensor .................................................................................... 40
6.2.1 Catastrophic Error Sensor – Next Steps ............................................................... 41