SEL Troubleshooting Guide

System Event Log Troubleshooting Guide for Intel
®
S5500/S3420 Series Server Boards Cooling Subsystem
Revision 1.1 Intel order number G74211-002 37
Byte
Field
Description
16
Event Data 3
Threshold value that triggered event.
Table 40: Processor Thermal Control % Sensors Event Triggers – Description
Event Trigger
Assertion
Severity
Deassert
Severity
Description
Hex
Description
07h
Upper non-critical
going high
Degraded
OK
The thermal margin has gone over its upper non-critical threshold.
09h
Upper critical
going high
non-fatal
Degraded
The thermal margin has gone over its upper critical threshold.
Table 41: Processor Thermal Control % Sensors – Next Steps
Sensor
Number
Sensor Name
Next Steps
64h
P1 Therm Ctl %
These events normally only happen due to failures of the thermal solution:
1. Verify the heatsink is properly attached and has thermal grease.
2. If the system has a heatsink fan, ensure the fan is spinning.
3. Check all system fans are operating properly.
4. Check that the air used to cool the system is within limits (typically 35°C).
65h
P2 Therm Ctl %
5.2.4 Discrete Thermal Sensors
Discrete thermal sensors do not report a temperature at all – instead they report an overheating event of some kind. Examples as VRD Hot
(voltage regulator is overheating) or processor Thermal Trip (the processor got so hot that its over-temperature protection was triggered and
the system was shut down to prevent damage).