SEL Troubleshooting Guide

System Event Log Troubleshooting Guide for Intel
®
S5500/S3420 Series Server Boards Table of Contents
Revision 1.1 Intel order number G74211-002 v
6.3 CPU Missing Sensor ............................................................................................ 41
6.3.1 CPU Missing Sensor – Next Steps ....................................................................... 42
6.4 QuickPath Interconnect Error Sensors ................................................................. 42
6.4.1 QPI Correctable Error Sensor .............................................................................. 42
6.4.2 QPI Non-Fatal Error Sensor ................................................................................. 43
6.4.3 QPI Fatal and Fatal #2 ......................................................................................... 44
7. Memory Subsystem .......................................................................................................... 46
7.1 Memory RAS Mirroring and Sparing ..................................................................... 46
7.1.1 Mirroring Configuration Status .............................................................................. 46
7.1.2 Mirrored Redundancy State Sensor ..................................................................... 47
7.1.3 Sparing Configuration Status ................................................................................ 49
7.1.4 Sparing Redundancy State Sensor ...................................................................... 50
7.2 ECC and Address Parity ...................................................................................... 53
7.2.1 Memory Correctable and Uncorrectable ECC Error .............................................. 53
7.2.2 Memory Address Parity Error ............................................................................... 55
8. PCI Express* and Legacy PCI Subsystem ...................................................................... 58
8.1 PCI Express* Errors ............................................................................................. 58
8.1.1 PCI Express* Correctable Errors .......................................................................... 58
8.1.2 PCI Express* Fatal Errors .................................................................................... 59
8.1.3 Legacy PCI Errors ................................................................................................ 61
9. System BIOS Events ........................................................................................................ 63
9.1 System Events ..................................................................................................... 63
9.1.1 System Boot ......................................................................................................... 63
9.1.2 Timestamp Clock Synchronization ....................................................................... 63
9.2 System Firmware Progress (Formerly Post Error) ................................................ 64
9.2.1 System Firmware Progress (Formerly Post Error) – Next Steps ........................... 65
10. Chassis Subsystem .......................................................................................................... 71
10.1 Physical Security .................................................................................................. 71
10.1.1 Chassis Intrusion .................................................................................................. 71
10.1.2 LAN Leash Lost .................................................................................................... 71
10.2 FP (NMI) Interrupt ................................................................................................ 73
10.2.1 FP (NMI) Interrupt – Next Steps ........................................................................... 73
10.3 Button Press Events ............................................................................................. 74
11. Miscellaneous Events ...................................................................................................... 75
11.1 IPMI Watchdog ..................................................................................................... 75
11.2 SMI Timeout ......................................................................................................... 77
11.2.1 SMI Timeout – Next Steps.................................................................................... 77
11.3 System Event Log Cleared ................................................................................... 78
11.4 System Event – PEF Action ................................................................................. 78
11.4.1 System Event – PEF Action – Next Steps ............................................................ 79
12. Hot Swap Controller Events ............................................................................................. 80