SEL Troubleshooting Guide

Processor Subsystem System Event Log Troubleshooting Guide for Intel® S5500/S3420 Series Server Boards
40 Intel order number G74211-002 Revision 1.1
Table 45: Processor Status Sensors – Next Steps
Sensor
Number
Sensor Name
Event Trigger Offset
Description
Next Steps
Hex
Description
60h
P1 Status
01h
Thermal trip
The processor exceeded the
maximum temperature.
This event normally only happens due to failures of the thermal solution:
1. Verify the heatsink is properly attached and has thermal grease.
2. If the system has a heatsink fan, ensure the fan is spinning.
3. Check all system fans are operating properly.
4. Check that the air used to cool the system is within limits (typically 35°C).
07h
State Asserted
Indicates the processor is present.
61h
P2 Status
01h
Thermal trip
The processor exceeded the
maximum temperature.
07h
State Asserted
Indicates the processor is present.
6.2 Catastrophic Error Sensor
When the Catastrophic Error signal (CATERR#) stays asserted, it is a sign that something serious has gone wrong in the hardware. The BMC
monitors this signal and reports when it stays asserted.
Table 46: Catastrophic Error Sensor Typical Characteristics
Byte
Field
Description
11
Sensor Type
07h = Processor
12
Sensor Number
68h
13
Event Direction and
Event Type
[7] Event direction
0b = Assertion Event
1b = Deassertion Event
[6:0] Event Type = 6Fh (Sensor Specific)
14
Event Data 1
[7:6] – 00b = Unspecified Event Data 2
[5:4] – 00b = Unspecified Event Data 3
[3:0] – Event Trigger Offset = 01h (State Asserted)
15
Event Data 2
Not used.