SEL Troubleshooting Guide

System Event Log Troubleshooting Guide for Intel
®
S5500/S3420 Series Server Boards Processor Subsystem
Revision 1.1 Intel order number G74211-002 41
Byte
Field
Description
16
Event Data 3
Not used.
6.2.1 Catastrophic Error Sensor – Next Steps
This error is typically caused by other platform components.
1. Check for other errors near the time of the CATERR event.
2. Verify all peripherals are plugged in and operating correctly, particularly Hard Drives, Optical Drives, and I/O.
3. Update system firmware and drivers.
6.3 CPU Missing Sensor
The CPU Missing sensor is a discrete sensor reporting the processor is not installed. The most common instance of this event is due to a
processor populated in the incorrect socket.
Table 47: CPU Missing Sensor Typical Characteristics
Byte
Field
Description
11
Sensor Type
07h = Processor
12
Sensor Number
69h
13
Event Direction and
Event Type
[7] Event direction
0b = Assertion Event
1b = Deassertion Event
[6:0] Event Type = 6Fh (Sensor Specific)
14
Event Data 1
[7:6] – 00b = Unspecified Event Data 2
[5:4] – 00b = Unspecified Event Data 3
[3:0] – Event Trigger Offset = 01h (State Asserted)
15
Event Data 2
Not used.
16
Event Data 3
Not used.