SEL Troubleshooting Guide

System Event Log Troubleshooting Guide for Intel
®
S5500/S3420 Series Server Boards PCI Express* and Legacy PCI Subsystem
Revision 1.1 Intel order number G74211-002 59
Byte
Field
Description
14
Event Data 1
[7:6] – 10b = OEM code in Event Data 2
[5:4] – 10b = OEM code in Event Data 3
[3:0] – Event Trigger Offset as described in Table 64
15
Event Data 2
PCI Bus number
16
Event Data 3
[7:3] – PCI Device number
[2:0] – PCI Function number
Table 64: PCI Express* Correctable Error Sensor Event Trigger Offset – Next Steps
Event Trigger Offset
Description
Next Steps
Hex
Description
00h
Receiver error
Correctable error occurred
Informational event only. Correctable errors are acceptable and normal at a low rate of
occurrence. If the error continues:
1. Decode bus, device, and function to identify the card.
2. If this is an add-in card:
a. Verify the card is inserted properly.
b. Install the card in another slot and check whether the error follows the card
or stays with the slot.
c. Update all firmware and drivers, including non-Intel components.
3. If this is an onboard device:
a. Update all BIOS, firmware, and drivers.
b. Replace the board.
01h
Bad DLLP error
Correctable bad DLLP occurred
02h
Bad TLLP error
Correctable bad TLP occurred
03h
REPLAY_NUM Rollover
Error
Correctable Replay event occurred
04h
REPLAY Timer Timeout
Error
Correctable Replay timeout event occurred
05h
Advisory non-fatal Error
(received ERR_COR
message)
Correctable advisory event occurred,
typically provided as notice to software
driver
06h
Link bandwidth changed
Link bandwidth changed
8.1.2 PCI Express* Fatal Errors
When a PCI Express* fatal error is reported to the BIOS SMI handler, it will record the error using the following format.