Intel RAID Basic Troubleshooting Guide

Troubleshooting Intel® RAID Basic Troubleshooting Guide
Revision 2.0
16
Problem Possible Causes Action
enclosure, and server board and
update accordingly.
Grown Defects and Bad
Block Redirection Errors
Failing hard disk drive. Replace hard drive.
4.4 FAQ
Table 2. Physical Drive Related Events and Messages
Message Description
WARNING: Removed: PD
08(e1/s0)
Check the cable, power connection, backplane, SATA/SAS port, and the hard
drive, to find out why the specific physical drive is plugged out.
WARNING: Error on PD 09(e1/s1)
(Error f0)
A firmware error was detected on the specific physical drive.
WARNING: PD missing:
SasAddr=0x0, ArrayRef=1,
RowIndex=0x1, EnclPd=0x0e,
Slot=3
Check the cable, power connection, backplane, SATA/SAS port, and the hard
drive, to find out why the specific Physical drive is plugged out.
WARNING: PDs missing from
configuration at boot
Check the cable, power connection, backplane, SATA/SAS port, and the hard
drive, to find out why the specific Physical drive is plugged out during POST.
WARNING: Predictive failure: PD
0d(e1/s3)
The specific physical drive reported a predictive failure caution through the
SMART function. Please refer to Section 4.2’How to Replace a Physical Drive’
and replace the drive.
WARNING: Enclosure PD
0e(e1/s255) temperature sensor 0
differential detected
A specific physical drive’s temperature changed. The environment temperature
may be too hot. Check the cooling system and system fan to make sure they
are functioning.
WARNING: Consistency Check
inconsistency logging disabled on
VD 00/0 (too many inconsistencies)
The specific virtual disk contains inconsistent data. The messages might
appear before the full background initialization is completed. For example, after
a fast initialization or an online expansion reconstruction, the background full
initialization will automatically start. If you run the check consistency option
before it is completed, you will see this message. If the message appears after
the full initialization, check to see if the system has shutdown unexpectedly in
the past.
WARNING: Controller ID: 0
Unexpected sense: PD 0d(e1/s3),
CDB: 2f 00 00 69 00 00 00 80 00
00, Sense: 70 00 03 00 00 00 00 0a
00 00 00 00 14 01 00 00 00 0
A specific physical drive failed to handle the SCSI Command defined in the
CDB strings. Check the sense code and additional debug information to see
why the SCSI Command fails. If the issue is related to a bad block, replace the
drive with a new drive. Refer to the Intel
®
RAID Controller SAS-SATA Logged
Alert Decode white paper for more information on the meaning of unexpected
sense codes returned by SAS/SATA RAID devices attached to an Intel
®
RAID
Controller using the SAS software stack.
CRITICAL: VD 00/0 is now
DEGRADED
A specific physical drive failed. Check the cable, power connect backplane,
SATA/SAS port, and the hard drive. Fix the problem and then rebuild the array
as soon as possible.
CRITICAL: Rebuild failed on PD
09(e1/s1) due to target drive error
A specific physical drive failed. Check the cable, power connection, backplane,
SATA/SAS port, and the hard drive. Fix the problem and then rebuild the array
as soon as possible.
FATAL: VD 00/0 is now OFFLINE A specific physical drive failed. Check the cable, power connection, backplane,
SATA/SAS port, and make sure the hard drive is installed and connected
correctly..