SEL Troubleshooting Guide

Miscellaneous Events
System Event Log Troubleshooting Guide for PCSD Platforms Based on Intel
®
Xeon
®
Processor E5 4600/2600/2400/1600/1400 Product Families
104 Intel order number G90620-003 Revision 1.2
11.2 SMI Timeout
SMI stands for system management interrupt and is an interrupt that gets generated so the processor can service server
management events (typically memory or PCI errors, or other forms of critical interrupts), in order to log them to the SEL. If this
interrupt times out, the system is frozen. The BMC will reset the system after logging the event.
Table 79: SMI Timeout Sensor Typical Characteristics
Byte
Field
Description
11
Sensor Type
F3h = SMI Timeout
12
Sensor Number
06h
13
Event Direction and
Event Type
[7] Event direction
0b = Assertion Event
1b = Deassertion Event
[6:0] Event Type = 03h (“digital” Discrete)
14
Event Data 1
[7:6] – 00b = Unspecified Event Data 2
[5:4] – 00b = Unspecified Event Data 3
[3:0] – Event Trigger Offset = 1h = State Asserted
15
Event Data 2
Not used
16
Event Data 3
Not used
11.2.1 SMI Timeout – Next Steps
This event normally only occurs after another more critical event.
1. Check the SEL for any critical interrupts, memory errors, bus errors, PCI errors, or any other serious errors.
2. If these are not present, the system locked up before it was able to log the original issue. In this case, low level debug is normally
required.