SEL Troubleshooting Guide

Power Subsystems
System Event Log Troubleshooting Guide for PCSD Platforms Based on Intel
®
Xeon
®
Processor E5 4600/2600/2400/1600/1400 Product Families
32 Intel order number G90620-003 Revision 1.2
Sensor
Number
Sensor Name
Next Steps
E5h
Baseboard +1.35V P1 Low Voltage
Memory CD VDDQ
(BB +1.35 P1LV CD)
This 1.35V line is supplied by the main board.
This 1.35V line is used by processor 1 memory slots C and D.
1. Ensure all cables are connected correctly.
2. Check the DIMMs are seated properly.
3. Cross test the DIMMs. If the issue remains with the DIMMs on this socket, replace the main
board, otherwise the DIMM.
E6h
Baseboard +1.35V P2 Low Voltage
Memory AB VDDQ
(BB +1.35 P2LV AB)
This 1.35V line is supplied by the main board.
This 1.35V line is used by processor 2 memory slots A and B.
1. Ensure all cables are connected correctly.
2. Check the DIMMs are seated properly.
3. Cross test the DIMMs. If the issue remains with the DIMMs on this socket, replace the main
board, otherwise the DIMM.
E7h
Baseboard +1.35V P2 Low Voltage
Memory CD VDDQ
(BB +1.35 P2LV CD)
This 1.35V line is supplied by the main board.
This 1.35V line is used by processor 2 memory slots C and D.
1. Ensure all cables are connected correctly.
2. Check the DIMMs are seated properly.
3. Cross test the DIMMs. If the issue remains with the DIMMs on this socket, replace the main
board, otherwise the DIMM.
EAh
Baseboard +3.3V Riser 1 Power Good
(BB +3.3 RSR1 PGD)
+3.3V Riser 1 Power Good is supplied by Riser 1 on specific platforms.
+3.3V Riser 1 Power Good is an indication of the +3.3V on Riser 1.
1. Ensure that the riser is seated correctly.
2. If the issue remains, replace the riser.
3. If the issue remains, replace the main board.
4. If the issue remains, replace the power supplies.
EBh
Baseboard +3.3V Riser 2 Power Good
(BB +3.3 RSR2 PGD)
+3.3V Riser 2 Power Good is supplied by Riser 2 on specific platforms.
+3.3V Riser 2 Power Good is an indication of the +3.3V on Riser 2.
1. Ensure that the riser is seated correctly.
2. If the issue remains, replace the riser.
3. If the issue remains, replace the main board.
4. If the issue remains, replace the power supplies.