SEL Troubleshooting Guide

Table of Contents System Event Log Troubleshooting Guide for PCSD Platforms Based on Intel
®
Xeon
®
Processor E5
4600/2600/2400/1600/1400 Product Families
vi Intel order number G90620-003 Revision 1.2
9.2.1 System Firmware Progress (Formerly Post Error) – Next Steps ........................... 89
10. Chassis Subsystem .......................................................................................................... 97
10.1 Physical Security .................................................................................................. 97
10.1.1 Chassis Intrusion .................................................................................................. 97
10.1.2 LAN Leash Lost .................................................................................................... 97
10.2 FP (NMI) Interrupt ................................................................................................ 98
10.2.1 FP (NMI) Interrupt – Next Steps ........................................................................... 99
10.3 Button Sensor .................................................................................................... 100
11. Miscellaneous Events .................................................................................................... 101
11.1 IPMI Watchdog ................................................................................................... 101
11.2 SMI Timeout ....................................................................................................... 103
11.2.1 SMI Timeout – Next Steps.................................................................................. 103
11.3 System Event Log Cleared ................................................................................. 104
11.4 System Event – PEF Action ............................................................................... 104
11.4.1 System Event – PEF Action – Next Steps .......................................................... 105
11.5 BMC Watchdog Sensor ...................................................................................... 106
11.5.1 BMC Watchdog Sensor – Next Steps ................................................................. 106
11.6 BMC FW Health Sensor ..................................................................................... 107
11.6.1 BMC FW Health Sensor – Next Steps ................................................................ 107
11.7 Firmware Update Status Sensor......................................................................... 108
11.8 Add-In Module Presence Sensor ........................................................................ 109
11.8.1 Add-In Module Presence – Next Steps ............................................................... 109
11.9 Intel
®
Xeon Phi
™
Coprocessor Management Sensors ........................................ 110
11.9.1 Intel
®
Xeon Phi
™
Coprocessor (MIC) Thermal Margin Sensors .......................... 110
11.9.2 Intel
®
Xeon Phi
™
Coprocessor (MIC) Status Sensors ......................................... 110
12. Hot-Swap Controller Backplane Events ........................................................................ 112
12.1 HSC Backplane Temperature Sensor ................................................................ 112
12.2 Hard Disk Drive Monitoring Sensor .................................................................... 113
12.3 Hot-Swap Controller Health Sensor .................................................................... 114
12.3.1 HSC Health Sensor – Next Steps ....................................................................... 115
13. Manageability Engine (ME) Events ................................................................................ 116
13.1 ME Firmware Health Event ................................................................................. 116
13.1.1 ME Firmware Health Event – Next Steps ........................................................... 116
13.2 Node Manager Exception Event ......................................................................... 118
13.2.1 Node Manager Exception Event – Next Steps .................................................... 118
13.3 Node Manager Health Event .............................................................................. 119
13.3.1 Node Manager Health Event – Next Steps ......................................................... 120
13.4 Node Manager Operational Capabilities Change ................................................ 121
13.4.1 Node Manager Operational Capabilities Change – Next Steps .......................... 122
13.5 Node Manager Alert Threshold Exceeded .......................................................... 123