SEL Troubleshooting Guide

System Event Log Troubleshooting Guide for PCSD Platforms Based on Intel
®
Xeon
®
Processor E5 4600/2600/2400/1600/1400 Product Families
Processor Subsystem
Revision 1.2 Intel order number G90620-003 61
Byte
Field
Description
12
Sensor Number
80h
13
Event Direction and
Event Type
[7] Event direction
0b = Assertion Event
1b = Deassertion Event
[6:0] Event Type = 03h (Digital Discrete)
14
Event Data 1
[7:6] – 10b = OEM code in Event Data 2
[5:4] – 10b = OEM code in Event Data 3
[3:0] – Event Trigger Offset = 1h (State Asserted)
15
Event Data 2
Event Data 2 values as described in Table 50.
16
Event Data 3
Bitmap of the CPU that causes the system CATERR.
[0]: CPU1
[1]: CPU2
[2]: CPU3
[3]: CPU4
Note: If more than one bit is set, the BMC cannot
determine the source of the CATERR.
Table 50: Catastrophic Error Sensor – Event Data 2 Values – Next Steps
ED2
Description
Next Steps
00h
Unknown
1. Cross test the processors.
2. Replace the processors depending on the results of the test.
01h
CATERR
This error is typically caused by other platform components.
1. Check for other errors near the time of the CATERR event.
2. Verify all peripherals are plugged in and operating correctly, particularly Hard Drives, Optical Drives,
and I/O.
3. Update system firmware and drivers.
2h
CPU Core
Error
1. Cross test the processors.
2. Replace the processors depending on the results of the test.
3h
MSID
Mismatch
Verify the processor is supported by your baseboard. Check your boards Technical Product Specification
(TPS).