SEL Troubleshooting Guide

Processor Subsystem
System Event Log Troubleshooting Guide for PCSD Platforms Based on Intel
®
Xeon
®
Processor E5 4600/2600/2400/1600/1400 Product Families
64 Intel order number G90620-003 Revision 1.2
6.4.2 QPI Correctable Error Sensor
The system detected an error and corrected it. This is an informational event.
Table 53: QPI Correctable Error Sensor Typical Characteristics
Byte
Field
Description
8
9
Generator ID
0033h = BIOS SMI Handler
11
Sensor Type
13h = Critical Interrupt
12
Sensor Number
06h
13
Event Direction and
Event Type
[7] Event direction
0b = Assertion Event
1b = Deassertion Event
[6:0] Event Type = 72h (OEM Discrete)
14
Event Data 1
[7:6] – 10b = OEM code in Event Data 2
[5:4] – 00b = Unspecified Event Data 3
[3:0] – Event Trigger Offset = Reserved
15
Event Data 2
0-3 = CPU1-4
16
Event Data 3
Not used
6.4.2.1 QPI Correctable Error Sensor – Next Steps
This is an Informational event only. Correctable errors are acceptable and normal at a low rate of occurrence. If the error continues:
1. Check the processor is installed correctly.
2. Inspect the socket for bent pins.
3. Cross test the processor. If the issue remains with the processor socket, replace the main board, otherwise the processor.
6.4.3 QPI Fatal Error and Fatal Error #2
The system detected a QPI fatal or non-recoverable error. This is a fatal error.