Service Guide

Contents
Intel® Server System SC5650HCBRP Service Guide ix
Removing the Left Side Cover ....................................................................................... 28
Installing the Left Side Cover ......................................................................................... 29
Removing and Installing the Right Side Cover ....................................................................... 30
Removing the Right Side Cover .................................................................................... 30
Installing the Right Side Cover ...................................................................................... 30
Removing and Installing the Front Bezel Assembly ............................................................... 31
Removing the Front Bezel Assembly ............................................................................ 31
Installing the Front Bezel Assembly .............................................................................. 32
Removing and Installing System Fan Duct ............................................................................ 33
Removing the System Fan Duct .................................................................................... 33
Installing the System Fan Duct ...................................................................................... 33
Installing and Removing Memory ........................................................................................... 34
Installing DIMMs ............................................................................................................ 34
Removing DIMMs .......................................................................................................... 35
Installing or Replacing the Processor ..................................................................................... 35
Installing the Processor ................................................................................................. 36
Replacing the Processor ................................................................................................ 38
Installing the Processor Heatsink(s) ....................................................................................... 39
Selecting Processor Heatsink(s) ................................................................................... 39
Installing Processor Heatsink(s) .................................................................................... 39
Installing or Removing a DVD-ROM or CD-ROM Drive ......................................................... 40
Installing a DVD-ROM or CD-ROM Drive...................................................................... 40
Removing a DVD-ROM or CD-ROM Drive ................................................................... 42
Installing and Removing PCI Add-in Cards ............................................................................ 44
Installing PCI Add-in Cards ........................................................................................... 44
Removing PCI Add-in Cards ......................................................................................... 46
Installing Hot Swap Hard Drive ............................................................................................... 48
Replacing the Front Panel Board ........................................................................................... 51
Replacing Rear System Fan ................................................................................................... 55
Replacing Hard Disk Cage Fan .............................................................................................. 57
Installing an Additional Power Supply Module ....................................................................... 59
Replacing a Hot Swap Power Supply Module ........................................................................ 60
Replacing a Hot Swap Power Supply Cage ........................................................................... 62
Install Rubber Feet for a Pedestal-configured Chassis ......................................................... 66
Replacing the CMOS Battery ................................................................................................. 67
4 Troubleshooting .......................................................................................... 70
Resetting the System .............................................................................................................. 70
Problems following Initial System Installation ........................................................................ 70
First Steps Checklist ...................................................................................................... 70
Hardware Diagnostic Testing ................................................................................................. 71
Verifying Proper Operation of Key System Lights ......................................................... 71
Confirming Loading of the Operating System ............................................................... 71
Specific Problems and Corrective Actions ............................................................................. 72
Power Light Does Not Light ........................................................................................... 72
No Characters Appear on Screen ................................................................................. 72
Characters Are Distorted or Incorrect ............................................................................ 73
System Cooling Fans Do Not Rotate Properly .............................................................. 73
CD-ROM Drive or DVD-ROM Drive Activity Light Does Not Light ................................ 74
Cannot Connect to a Server .......................................................................................... 74
Problems with Network .................................................................................................. 74