Technical Advisory 948

This Technical Advisory describes an issue which may or may not affect the customer’s product

Intel Technical Advisory TA-0948-1

5200 NE Elam Young Parkway

Hillsboro, OR 97124

April 2, 2010

Intel® Server Systems SR1625, SR2600, and SR2625 may not be able

to load Linux OS or IDA from Optical Drive

Information in this document is provided in connection with Intel products. No license, express or implied, by estoppel or otherwise,

to any intellectual property rights is granted by this document. Except as provided in Intel's Terms and Conditions of Sale for such

products, Intel assumes no liability whatsoever, and Intel disclaims any express or implied warranty, relating to sale and/or use of

Intel products including liability or warranties relating to fitness for a particular purpose, merchantability, or infringement of any patent,

copyright or other intellectual property right. Intel products are not intended for use in medical, life saving, or life sustaining

applications. Intel may make changes to specifications and product descriptions at any time, without notice. The Intel products

described herein may contain design defects or errors known as errata which may cause the product to deviate from published

specifications. Current characterized errata are available on request.

Products Affected

This is a list of suspect systems only. A suspect system will require further investigation to determine if it is affected by

the issue covered in this Technical Advisory.

Product Code MM# Serial Number Range Backplane

PBA#

SR1625URR 905664 BZDT006xxxxx – BZDT007xxxxx E27104-403

SR1625URSAS 900987 BZDT006xxxxx E27104-403

SR1625URSASR 905665 BZDT006xxxxx – BZDT007xxxxx E27104-403

SR2600URBRP 901093 BZDT002xxxxx – BZDT006xxxxx E32704-203

SR2600URBRPR 905666 BZDT006xxxxx E32704-203

SR2600URLX 900988 BZDT002xxxxx – BZDT006xxxxx

BZPR006xxxxx

E32704-203

SR2600URLXR 905667 BZDT006xxxxx

BZPR007xxxxx

E32704-203

SR2600URSATAR 905671 BZDT007xxxxx E32704-203

SR2600URSAS 903736 BZDT003xxxxx – BZDT006xxxxx E32704-203

SR2625URLXR 905669 BZDT005xxxxx – BZDT007xxxxx

BZPR006xxxxx – BZPR007xxxxx

E26398-303

SR2625URBRPR 905668 BZDT007xxxxx – BZDT012xxxxx

BZPR005xxxxx – BZPR007xxxxx

E26398-303

SR2625URSASR 905670 BZDT006xxxxx E26398-303

Description

In the SR1625, SR2600, and SR2625 systems, the SATA Optical drive plugs directly into the backplane using a

standard 13-pin SATA connector. This SATA channel is routed to a GL830 USB to SATA converter, located on the

backplane. The optical drive is seen as a USB device in the system.

PAGE 1
This Technical Advisory describes an issue which may or may not affect the customer’s product Intel Technical Advisory TA-0948-1 5200 NE Elam Young Parkway Hillsboro, OR 97124 April 2, 2010 Intel® Server Systems SR1625, SR2600, and SR2625 may not be able to load Linux OS or IDA from Optical Drive Information in this document is provided in connection with Intel products. No license, express or implied, by estoppel or otherwise, to any intellectual property rights is granted by this document.
PAGE 2
The backplanes of some SR1625, SR2600, and SR2625 systems have been built with an incorrect version of the GL830 converter. It is not possible to load a Linux OS or the Intel Deployment Assistant on a system using a backplane with the incorrect GL830 component. The failure mode will vary depending on the specific version of Linux used but can include a hang or kernel panic. The systems built with the incorrect GL830 will not be able to install a Linux OS from the internal optical drive.
PAGE 3
Figure 4: Incorrect GL830 Figure 5: Correct GL830 Corrective Action / Resolution All products shipped on or after March 23rd are confirmed to not be affected by this issue. Any system not listed in the Products Affected table above should not be affected by this issue. Additionally, an inspection has been added to confirm that all new shipments of the GL830 component are of the correct revision.