User Manual

Troubleshooting
If your equipment malfunctions with the AVO‐USB extenders in place, follow the
troubleshootingproceduresbelow:
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1. Perform diagnostics on your equipment by following the manufacturer’s
instructions.
2. Ifconnectingtoacomputer,shutdownandrestartthecomputerafterconnecting
thesourceanddestinationdevicesthroughtheAVO‐USB.
3. Ifconnectingtoacomputer,verifytheconnectingequipment’sdrivershavebeen
properly installed. Verify by connecting the equipment directly to the computer
withouttheAVO‐USBinline.
4. Check all connections and the structured cabling system. Verify the RJ45 crimp
patternconformstoeitherEIA/TIA568Aor568Bstandards.
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5. Checkthepinconfigurationonthestructuredcable.
6. Verifyyourtransmissionratedoesnotexceed12Mbps.
7. ThemaximumoperationaldistancesoverwhichtheAVO‐USBcanbetransmitted
is dependent on the equipment and cabling. Ensure that the maximum
recommendedoperationaldistanceshavenotbeenexceeded.
8. Checkthanonlytwistedpairpatchcordsarebeingused.
9. ReplacetheAVO‐USBwithanotherAVO‐USBsetthatisknowntobeworking.
10. Iftheabovestepsfail,pleasecontactIntelixforsupport.
11. 
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