User manual
14
TROUBLESHOOTING
If one or more of the following problems occur during the opertion of your Rackmount KVM
Switch, try the recommended action before contacting tech support.
Problem Possible Cause Recommended Action
Keyboard and/or mouse not Keyboard and/or mouse need Disconnect from the console
working. to be reset. port, then re-connect.
Failed connection to the Conrm that the cable
computer. connecting the switch to the
computer is connected properly.
KVM Switch needs to be reset. Power off all the devices, then
power up again.
Master/slave daisy-chaining Incorrect conguration or Make sure the console of the
doesn’t work. improper installation. slave is connected to master’s
PC port. Remove any possible
power supplies to the slave
(unplug all cables) before
connecting it to the master.
Double OSD images in Improper slave connection. Remove any possible power
cascade conguration. supplies to the slave (unplug all
cables) before connecting it to
the master.
Failed connection. Make sure the console of the
slave is connected to the
master’s PC port.
OSD menu is not in the The OSD menu has xed Use <F1>: Set/Position to move
proper position. resolution and its size varies the OSD menu and banner to
due to varied computer VGA the proper position.
resolutions.
APPENDIX A — SUN EMULATIONS
There are 16 additional special-function keys on a Sun
Microsystems keyboard that this Rackmount KVM
Switch can emulate using a PS/2 or USB keyboard (as
shown in the reference chart at right) in case both
types of keyboards are used by computers within your
switch system. To perform the special function in the
left-hand column, rst press the left Windows key
(usually located between the left CTRL key and the
left ALT key). While holding down <L_Win>, press the
second key listed in the right-hand column, then
release both keys.
Sun Microsystems USB or PS/2
Function Key Keyboard
St o p L_Wi n & L _ AL t
pr o p S L_Wi n & L _ Ct r L
Co m p o S e L_Wi n & L _ Sh i f t
fr o n t L_Wi n & f1
op e n L_Wi n & f2
fi n d L_Wi n & f3
Ag A i n L_Wi n & f4
Un d o L_Win & f5
Co p y L_Wi n & f6
pA S t e L_Wi n & f7
CU t L_Wi n & f8
he L p L_Wi n & f11
po W e r L_Wi n & f12
mU t e L_Wi n & 1
Vo L U m e do W n L_Wi n & 2
Vo L U m e Up L _ Win & 3
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