User manual
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11. Even though I enter the right ID and password to log in, the error message "You must 
login first" appears. What’s wrong?   
Open "Internet Options" in MS Internet Explorer and then click on the "Security" tab to view the 
setting. (If set on "High," ActiveX would have a problem downloading.) You can manually install 
the ActiveX control as described in section 4.3 or change the security settings to a lower level. 
12. I want to connect to the camera using Java; however, on my new Windows system 
there's no Java Virtual Machine installed. Where do I get it?   
You may download the Java software directly from Sun's Java Web site. 
Java Virtual Machine for Windows:   
http://www.java.com/en/download/windows_manual.jsp 
13. I would like to use a professional video monitoring and recording software. Which 
programs are compatible with the network camera? 
A list of compatible programs can be found at: 
http://www.networkipcamera.com/solutions-surveillance.php 
INTELLINET NETWORK SOLUTIONS does not provide technical support for any of the 
programs listed on the site. 










