Specifications

Page 9 of 11 GB
13. Troubleshooting
Problem - Possible Cause - Solution
 The LCD displays nothing when the device is started.
(1) Battery is too low.
Charge the battery.
(2) The keys are locked.
Unlock the Hold switch by holding down the PLAY/PAUSE and VOL
button.
 The player doesn’t respond when the Play button is pressed to play an audio
file.
(1) The keys are locked by Hold switch
Unlock the Hold switch by holding down the PLAY/PAUSE and VOL
button.
 No sound when playing an audio file.
(1) The volume is too low.
Adjust the volume.
(2) Bad audio file.
Delete or skip the file.
 The player cannot be connected to the PC.
(1) The USB port is not supported by PC‟s motherboard.
Update or replace the PC‟s motherboard.
 The displayed time is changing constantly.
(1) The bit rate of the MP3 file is changing during playback.
Try to use fixed bit rate to compress the MP3 file.
 The PC has an error when you plug-in and unplug the player.
(1) The player is disconnected from the PC abruptly while transferring files.
Do not disconnect the player from the PC when transferring files.
 Total memory displayed on the player is not in accordance with the marked
amount.
(1) Part of memory is used to store programs and display characters.
 Some of MP3 files cannot be played properly.
(1) The MP3 file is compressed by a standard, such as MPEG I Layer 1 or
Layer 2 that the player does not support.
1. Delete the unsupported MP3 files.
2. Use MPEG I Layer 3 standard to compress the unsupported MP3 files.