Installation Manual Instruction Manual

Chapter 4: Testing and troubleshooting
98 Concord 4 Installation Manual
4. Press the Status button when you think all zones/sensors are tested. The
touchpad displays any untested sensors/zones and touchpad panics. If all
sensors/zones and touchpad panics have been tested, the display shows
SENSOR TEST OK.
5. Test any untested zones/sensors and touchpad panics.
Note: If you hear a long, low-pitched beep, proceed to “If a wireless sensor
does not test” below.
6. The system stays in sensor test mode for 15 minutes. When less than 5
minutes remain, touchpads and interior sirens beep and the panel announces
the remaining time over the speakers once every minute. After 15 minutes,
the panel disarms to off automatically. If you need more time to complete the
sensor test, press 8, installer code, 3 while the system is still in sensor test
mode. This restarts the 15 minutes of test time.
7. When all sensors/zones and touchpad panics have been tested, press 1,
installer code to exit sensor test mode.
If a wireless sensor does not test
If touchpads display SENSOR FAILURE and sirens sound a long, low-pitched
beep when a zone or sensor is tripped, this indicates that the wireless sensor
signal strength is below acceptable limits affecting the sensor signal strength.
When possible, locate wireless sensors within 100 ft. of the panel. While a
transmitter may have a range of 1,000 ft. (3000 m) or more out in the open, the
environment at the installation site can have a significant effect on transmitter
range. See Troubleshooting to resolve the problem.
For wireless sensors that don’t respond, use an RF Sniffer (60-401) test tool to
verify that the sensor is transmitting. Constant beeps from the RF Sniffer indicate
a runaway (faulty) sensor. Remove the sensor batteries and replace the sensor.
Phone communication
Do a phone test to check the phone communication between the panel and the
central monitoring station.
To test phone communication:
1. Contact the central monitoring station to inform them that you are testing the
system.
2. Press 8, system master code, 2. The display reads PHONE TEST and the
touchpad sounds one beep. When the panel completes the test, the system
returns to the previous arming level automatically.