Installation Manual Instruction Manual

Chapter 4: Testing and troubleshooting
Concord 4 Installation Manual 99
3. If the display continues to show PHONE TEST for 90 seconds or more, enter
1, system master code and see Troubleshooting.
Central station/pager communication
After doing sensor and phone tests, check that the system is reporting alarms
successfully to the central station or pager.
Caution: Be sure to contact the central monitoring station before activating
outputs that trigger from an alarm condition.
Account numbers vary when displayed, depending on pager service. Account
numbers are not displayed if Streamlining is turned on.
To test communication with the central station/pager:
1. Call the central station and tell the operator that you will be testing the
system.
2. Arm the system.
3. Test each of the touchpad and wireless panic buttons and trip at least one
sensor of each type (fire, intrusion, etc.) to verify correct operation.
4. Check pager displays to verify reports are received. Pagers display an event
code, digit sensor number, and the last four digits of the account number. A
pager display of 999 002 7468 indicates the following:
999 (alarm condition)
002 (sensor/zone in alarm or user number)
7468 (last four digits of account number)
5. When you finish testing the system, call the central monitoring station to verify
they received the alarms.
Table 15 below describes pager system event codes
Table 15: Pager system event codes
Codes
System event
009
Zone restoral
111
System disarmed
115
Sensor test exit
118
Trouble condition cleared
119
Alarm canceled
222
System armed to STAY