Installation Manual Instruction Manual

Chapter 4: Testing and troubleshooting
114 Concord 4 Installation Manual
• Check RJ31X jack wiring and TELCO block wiring. Replace RJ31X jack if
necessary.
• Check DB-8 cord connections at the panel and RJ31X jack. Replace cord if
necessary.
• Perform a phone test after troubleshooting the phone line.
Constant dial tone, preventing dial-out on premises phones.
One or more polarity-sensitive phones exist on-site. Reverse the phone wires
connected to the brown and gray wire terminals on the RJ31X jack.
Light control issues
Light controlled by X10 lamp module is not working.
• Partition house codes are not programmed into panel. Enter program mode
and set partition house codes.
• Check that the HOUSE dial on the X10 module matches the partition house
code programmed into the panel.
• Panel is not powered by a power line carrier transformer. Replace existing
transformer with a power line carrier transformer.
• Check to make sure X10 module is not plugged into an outlet controlled by a
switch. Move to a nonswitched outlet location and test.
• Check that the lamp has a working bulb and that the lamp switch is on.
• Power transformer and X10 modules are not plugged into outlets on the same
electrical phase. Relocate modules or transformer to different outlets to
determine working locations.
Energy saver module issues
Module does not respond to system commands or appear to control
furnace.
• Check that the module is wired correctly to the panel terminals.
• Verify the module LED is flashing continuously. If the LED is not flashing,
remove power and check wiring.
• There is a 5-minute delay after the module returns control to the furnace/AC
thermostat, before the module overrides the thermostat again. Wait 5 minutes
and try again.
Module temperature does not match actual room temperature.