TruVision NVR 20 User Manual P/N 1070712-EN • REV 1.
Copyright Trademarks and patents Manufacturer Certification FCC compliance © 2011 UTC Fire & Security Company. All rights reserved. Interlogix and the TruVision Brand and logo are trademarks of UTC Fire & Security. Other trade names used in this document may be trademarks or registered trademarks of the manufacturers or vendors of the respective products. UTC Fire & Security Americas Corporation, Inc.
Content Chapter 1 TVN 20 System Basics 1 Introduction 1 Package Contents 1 Installation Environment 2 The TVN 20 – Front Panel 3 The TVN 20 – Back Panel 4 Setting up the TVN 20 5 Physical Installation of the TVN 20 6 Setting up the TVN 20 - Introduction 6 Minimum PC requirements for the Browser 7 IP Device Auto-Discovery Tools 8 Understanding the TVN 20 Browser 8 Configuring the TVN 20 13 Step 1: Set the IP Address for the TVN 20 13 Step 2: Set Video Format for the TVN 20 14 Step 3: Set Daylight Savings T
Playback Browser Page 52 Searching for Video 54 Chapter 2 TVN Advanced Topics 55 HDD Configuration & Management 55 Hard Drive Groups 55 Account Management (Users) 63 Introduction 63 Adding Users 65 Managing User Rights 66 Advanced Camera Settings 69 Video Tamper 69 Video Masking 74 IP Camera Digital Alarm Input & Output Actions 76 Configuring Digital Alarm Inputs (from the IP Camera) 76 Managing Alarm Outputs (TVN 20 and IP Camera) 83 Email 90 Exception Parameters – System Health Monitoring 92 Video Los
Appendix C TVN 20 IP Camera Capacities 125 Possible Camera Configurations: Using Mixed Camera Types 126 Budgeting Unit Capacity 127 Appendix D TVN 20 Supported IP Cameras 128 List of Current Known User Name and Passwords for Supported IP Cameras 128 Resolution Table: Guide to System Settings 129 Appendix E TVN 20 USB Archive Options 130 Local USB Archive via COPY Button 131 Local USB Archive via TVN 20 Browser 132 Appendix F TruVision Device Finder 135 TruVision Device Finder Installation 135 Using the T
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Chapter 1 TVN 20 System Basics Introduction The TruVision NVR 20 (TVN 20) is a network video recorder capable of recording video from up to 16 IP cameras (depending on the specific model). The TruVision NVR 20 can be configured with one, two, four, or eight SATA disks (storing 2 TB each). This manual is divided into two primary sections: • TVN 20 System Basics • TVN 20 Advanced Topics System Basics identifies the most common operational elements needed to properly set up the unit for everyday needs.
• IP Camera Compatibility Document • WEEE Compliance Declaration • Battery Declaration Document • TruVision NVR 20 Product Documentation CD which contains: • • Capacity and Storage Calculator • IP Camera Compatibility Document • TruVision Device Finder TruVision Navigator Version 4.x Software CD Installation Environment Refer to the user manual for detailed information, but observe these important requirements: 1. Place the TVN 20 in a secure location. 2.
The TVN 20 – Front Panel Figure 1: The TVN front panel 1 2 4 3 5 6 POWER ALARM TX/R/X HDD READY ARCHIVE 7 8 9 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 10 Table 1: Front Panel Elements No Element Description LED Status Light 1 Power LED Shows that unit is powered Color = Normal 2 Alarm LED Shows if there are any alerts RED = Fault OFF = Normal 3 TX/RX LED Shows unit is communicating across the network Blue Flashing 4 HDD LED Show read/write activity to the HDDs Red Flashing 5 R
The TVN 20 – Back Panel Figure 2: The TVN back panel Table 2: Back Panel Elements 4 Item.
Setting up the TVN 20 Installing the Hard Drives Caution: Do not insert or remove drives with the TVN 20 powered on. Note: This unit contains electrostatic-sensitive components. Before handling the hard drives, make sure you are properly grounded to avoid ESD damage. 1. Unpack the TVN 20 box. 2. Unpack the TVN 20 HDD box. Note: HDDs in the shipping box are pre-mounted with their rail kits/caddy. 3. Use the key provided in the accessories box to unlock the front panel. 4.
7. Close and re-lock the front panel. Note: The Hard Drives must be installed BEFORE powering on the unit. The drives are defaulted to a single HDD group that is automatically ready to record once IP cameras are added and configured with recording schedules. Physical Installation of the TVN 20 1. Mount the unit on a shelf or in a 19” Rack (with attached rack ears) in a suitably ventilated temperature controlled environment. 2. Connect the TVN 20 to your network with an Ethernet cable. 3.
• Motion Recording (IP Camera’s internal activity detection) • Alarm Input Recording • The unit has 16 alarm inputs that can be used to trigger recording of one or more connected IP Cameras. • Some IP Camera models allow the IP Cameras internal alarm input to trigger recording on the TVN 20.(Please refer to the IP Camera Compatibility Document for a complete listing of what capabilities are supported for each IP Camera type). 5.
• 1.3 Megapixel resolution capable IP Cameras • 2.0 Megapixel resolution capable IP Cameras • 3.0 Megapixel resolution capable IP Cameras • 5.0 Megapixel resolution capable IP Cameras In addition, the TVN 20 supports a variety of IP Cameras from different manufacturers. Important Note: Not all IP Cameras will have the same level of feature support. These limitations often are limited by the different IP cameras and the protocol they support.
Figure 3: The TVN 20 Browser Interface When you launch Internet Explorer, you will be prompted to install Active X controls. Please accept all prompts to load these drivers to ensure proper behavior and operation of the web pages supporting the TVN 20. Once installed you may login.
Figure 4: Initial connection page Alternatively, using Interlogix’s TruVision Navigator video management software the user can view and respond to events from multiple TVN 20s or a mixture of Interlogix TruVision DVRs and NVRs. Note: PTZ and Brightness/Contrast controls are only available on specific TruVision models of IP cameras.
Figure 5: Initial Config tab window The default view is the Remote Config view providing immediate access to configure your IP cameras into the TVN 20. This view shows the connected IP cameras connected to the unit. If this is the first time, no cameras are populated. Window features: • Connected Camera summary detail • D1-D16 are the available IP video channels which can be used with supported IP cameras and supported encoders (depending on the model ordered).
• 12 Configuration parameters is the path to customizing system recording, event management and health monitoring behaviors.
Configuring the TVN 20 Using a PC running Windows Internet Explorer Version 6.0 or above, enter the unit’s default IP address into the address bar and load the web page. The unit’s default IP address is: 192.168.1.82. Login using the default username and password. • Default User Name = admin • Default Password = 1234 Step 1: Set the IP Address for the TVN 20 Note: Before configuring the Network Settings, please contact your IT Administrator to confirm the desired settings for your network.
• Typical Subnet Mask will be 255.255.255.0 (default). • The Default Gateway IP address usually can be set to the same as the IP address except for the last device entry which is usually set to 1. • The HTTP Port should remain at the default setting of 80.
• Click Configuration parameters on the lower right hand side of the REMOTE CONFIG main page. • On the left section….select Device Parameters > Device Information • Go to the Video Format field and select either NTSC or PAL. • Click Save. Figure 8: Device Information On the left section….select Device Parameters > Device Information Overwrite determines that recording will be circular and overwrite older video with newer video. The setting should remain Yes for most users.
HDD Number indicates the number of HDDs installed within the unit. Alarm Input Number indicates the total number of alarm inputs built into the unit that are available. • Alarm Output Number indicates the total number of alarm outputs built into the unit that are available. • Device Serial No. is the unit’s serial number. • eSATA identifies an output connection that allows for connecting an external eSATA storage device.
Step 3: Set Daylight Savings Time and NTP Server Settings Daylight Savings Time This is important for correct video recording. • From the Device Parameters > DST Settings, to enable automatic daylight savings adjustment click the checkbox Enable DST (the default behavior is NOT enabled) • Enter the correct dates and times for the time changes. Figure 9: DST Settings Note: DST Bias is a specific field for certain areas around the world where daylight savings time adjustments are more than one hour.
• From the Device Parameters Folder select NTP Settings element, in order to enable and point the TVN 20 to the appropriate time server. • Select the Enable NTP checkbox to establish an NTP server that the TVN 20 will point to. (Default setting is NOT checked) • Enter the Server Address for the NTP Server; this may be an IP address or a Domain Name. • Enter the NTP Port address; most NTP Servers use the default port of 123.
enabled. The TVN 20 will automatically perform a time synchronization to the IP camera every 5 minutes. Step 4: Adding IP Cameras Adding IP cameras to the TVN 20 is at the heart and soul of the system. There are two methods for adding IP cameras: • Automatically via Auto-Discovery (using Quick Add function) • Manually Auto-Discovery automatically locates the IP address of IP cameras and inputs the default connection parameters (User Name, Password, and Port Number).
Figure 11: Quick Add Window Select the devices you wish to add and Click OK. The system will return you to the previous window this time populated with the selected cameras.
Clicking on the Channel No. for each line, the IP Camera Config panel on the right will display additional details about the configured camera. Please Note: The Online/Offline status will not automatically refresh its status and may take a few minutes before its status will be available. Press F5 to refresh the page. Alternative Add – Manual Process Should the desired IP camera not support Auto-Discovery or if other network issues inhibit auto-discovery, the user can manually add cameras.
Configuring Cameras via the TVN 20 – On Screen Time/Date/Titling Fully Configurable Cameras Figure 13: Display settings for fully configurable cameras • Select Channel No: • Click Show Name if you want the camera title to be overlayed on the video. • Enter the desired camera name. • Click Show Date and select the time format 12/24 Hour, Date Format and also select Display Week if you want the Day of the Week to be displayed.
• The Copy button allows you to duplicate these settings to another camera to speed configuration. • Click Save to save these settings.
IP Cameras (IPC) that do not support full OSD configuration will allow the User to define a local (internal) camera title for easier identification of the camera. IP Cameras that do not allow setting of OSD display, even though the TVN 20 allows identifying a camera title, this title is for user identification of the camera but is not included as part of an On-Screen-Display (OSD) from the camera. Note: Please enable the IP Cameras Time/Date and Title on-screen displays from the Manufacturers Web Page.
Configuring Cameras via the TVN 20 – Video Streaming (Encoding) Parameters Fully Configurable Cameras Figure 16: Encoding Parameters for fully configurable cameras Under Encoding Parameters some cameras support more than one video profile that may be used for normal, event and (low-bandwidth), sub-stream for live streaming. Figure 17: Encoding Parameters menu When more than one encoding profile is available, it is necessary to select each profile and set the configuration parameters below.
6. Select the Max Bitrate for the camera from the available settings in the drop down menu. 7. Select the desired Frame Rate from the drop down list box for the camera. 8. Select the desired Video Quality from the available entries in the drop down list box. 9. Press Save after all entries for the selected encoding profile have been completed. Remember to repeat these steps for each Encoding Parameter available.
Any bitrate target set for these cameras is only a target and the effective bandwidth can be 10-20% above the target and depends on the IP Camera manufacturer and the amount of scene activity. Constant Bitrates Use this when it is important for predictable network performance and limiting the impact of video on the network. Under CBR, the data rate does not exceed the set limit.
Note: By default every camera added to the system is automatically enabled for 7x24 continuous recording. The TVN 20 uses a maximum of two recording profiles (independent frame rate, resolution, and bandwidth) with recording schedules. Not all listed IP cameras support two recording profiles.
Scheduled Recording Configuration Follow the steps below to setup scheduled recording: 1. Configure Time-Lapse Recording (Schedule Recording). 2. Configure Motion Activated/Alarm Input Recording Schedules. Figure 20: Scheduled Record window The color bands show the enabled recording mode for the camera.
Step 8: Setting Up Recording Schedules - Sample Configuration Completing this sample configuration will familiarize you with the essential skills needed to configure any camera for recording. Camera 1 will be recorded as follows: 00:00:00 to 06:45:00 hours in Motion Detection mode (Midnight to 6:45AM). 06:45:00 to 17:00:00 hours in Schedule Recording mode (Time-Lapse from 6:45AM to 5:00PM). 17:00:00 to 24:00:00 hours in Motion Detection mode (5:00PM to Midnight).
6. Any day of the week may be selected in the Weekday drop down (we will copy this to every day of the week later. 7. Click on Period1. 8. Enter 0:0 for the start time and 6:45 for the end time (you can enter the values directly or use the selection buttons). 9. From the Recording mode drop down list, select Motion Detection. 10. Select Period2. 11. Enter 6:45 for the start time and 17:0 for the end time. 12. From the Recoding mode drop down list, select Scheduled Recording. 13. Select Period3. 14.
16. At the bottom of the page from the Copy to: drop down list, select Whole Week. 17. Press the Copy button to copy these settings to all days. 18. Click OK to complete this page and return to the Schedule Record Window. 19. Observe the updated schedule. 20. Select the Copy to… button at the bottom of the page to copy these settings to the desired additional cameras.
21. Pressing the Copy to… button opens a dialog box. 22. Select the checkbox for the desired cameras to receive the same schedule (in this case 1-4). 23. Click OK the dialog box will close and return you to the Schedule Record page. 24. To verify that the schedule was applied to the other cameras, select them from the Camera selection box at the top of the page and observe the schedules. 25. Click Save to assign this schedule to the cameras.
Figure 21: The Copy to… dialog box Step 9: Final Steps for Recording Schedules – Motion Detection Trigger In order for Motion Recording to be possible, motion detection must be enabled on the desired cameras. This is a simple two-step process: 1. Enable Motion Detection on the IP Camera. 2. Define the activation schedule for the IP Camera motion detection trigger. For select IP Cameras, the TVN 20 can configure motion detection areas (regions of interest) within the TVN Browser.
Figure 22: Motion Detection window 1. Select Motion Detection folder from the navigation window. 2. Select Camera 1. 3. Make sure the Enable Motion Detection option is checked. 4. Click on the Area settings button (this button is available if the IP Camera selected is supported in the TVN 20 for motion area definition). A settings dialog box opens. If the IP Camera does not support this function within the TVN 20, then the Settings button will not be accessible.
5. Select the Start Draw check box. 6. Using the mouse, click and drag up to 4 areas. 7. Click on the desired Sensitivity setting. 8. Click OK to accept the settings. 9. The display will return to the Motion Detection page.
10. Select Settings from the Arm Schedule to define a schedule for motion events. 11. The default setting is motion detection is enabled 7 x 24. 12. The User can define a specific schedule for when motion detection streams are available to the system. 13. Up to 8 Enabled periods may be defined with an On time and an Off time. 14. The daily schedule can be copied to other days or the entire week using the Copy button. 15. Click OK, the browser will return to the Motion Detection page.
during periods when Schedule Recording (Time-Lapse) occurs without motion detection set to the same schedule.
22. In order to enable recording for this event, select the Trigger Recording tab to define which camera(s) will be recorded. 23. When satisfied, click OK to return to the main Motion Detection window. 24. Make sure SAVE is pressed to save these settings. 25. Make sure you press SAVE after each camera is configured.
Alarm Inputs The TVN 20 includes 16 alarm inputs that may be used to trigger specific camera recording, activate local TVN 20 relays and audible notifications, as well as send remote event notifications via email or to video software management programs like Interlogix’s TruVision Navigator software. From the main Configuration page select Alarm Parameters folder and the Alarm Input Settings option to define the TVN 20’s 16 alarm input’s behaviors. There are two types of alarm inputs that are configurable.
Figure 23: Alarm Input Settings The default enabled (Arm) schedule is 7x24 for every day of the week. Follow the same procedure as for Motion Detection schedules to set specific On and Off periods for the alarm input. You may copy the schedule to specific days via the Copy to… drop down. Once you have finished the schedule, press OK to return to the main alarm input window.
Figure 24: Arm Schedule Press the Linkage Method Settings button to configure the behavior of the alarm input when triggered.
• Audio Warning to trigger a local box audible upon an alarm. • Upload to Center should be checked for Interlogix TruVision Navigator notification. • Trigger Alarm Output to fire one or more of the TVN 20’s alarm outputs. • Email Linkage if you want the event to send off an email. • If Trigger Alarm Output is enabled, the user can switch one or more of the Alarm Outputs under the Analog Alarm Output tabs (A->1 thru A->4).
Once you have completed your desired entries, select OK to return to the main alarm input settings page. Make sure SAVE is pressed to save and apply these settings. Make sure you press SAVE after each alarm input is configured.
Additional System Elements - Overview Please see Chapter 2 “TVN Advanced Topics” on page 55 for additional information on the following TVN 20 capabilities: Video Lost Every camera that is added to the system will by default be set for video lost detection. Video loss detection reporting may also be scheduled.
be custom configured to determine what rights the user has to access specific cameras for live video, recorded video, manually recording video and more. Note: If you change the default password for the Administrative User, this password must be used in the Interlogix TruVision Navigator software if TruVision Navigator is to connect and manage the TVN 20.
Remote Firmware Update Please see the Remote Update section on page 106 of this manual for additional information. The TVN 20 is remotely upgradable to the latest firmware versions. Future firmware versions will provide enhanced capability especially in the support of newer models of IP cameras in addition to enhanced features and bug fixes. Please check with your Interlogix representative or business partner regarding software/firmware service agreements that will keep your system up-to-date.
• Click SAVE to save and apply these settings. The Browser will notify you that the TVN 20 needs to reset. Please select OK. Figure 28: The Advanced Network Setting window Note: Although a majority of the key elements of the TVN 20 can be configured from TruVision Navigator, some key elements such as IP Camera AutoDiscovery, Hard Drive Groups and IP Camera input behaviors can only be configured on the TVN 20 at this time.
Local Browser PC Settings From the Config tab the user can configure the main settings for IP cameras listed under Remote Config as well as set the behaviors for the Client PC that is connecting to the unit via the browser. The settings on the Local Config page ONLY apply to the browser connection via that specific client PC (local to that PC). The default settings should be acceptable for most normal usage.
Live Viewing and Playback Viewing from the Browser The Live Viewing Browser Page Figure 30: Live Viewing Browser Page 10 11 1 12 2 3 4 5 6 7 8 9 Table 4: Live Viewing Features Item Name Description 1. Connection Tree The left hand panel shows the configured IP cameras on the TVN 20. Clicking on an individual camera’s arrow icon will load it into the current display window. Depending on the image size and mega pixel rating of the camera, loading the camera may take several moments. 2.
Item Name Description 6. Stops Recording Stops manual recording of the displayed streams. 7. Previous Page 8. Next Page Allow the user to sequence through the available cameras. If the display is in 1-Up mode the cameras are sequenced in order with each click of Next and Previous Page elements. If the first camera loaded was Camera 5, pressing the Next Page button will advance back to Camera 1 and then each successive Next Page button click will advance to Camera 2, 3, 4 etc.
Playback Browser Page Figure 31: Playback Browser Page 7 13 1 12 11 10 2 9 3 8 4 5 6 Table 5: Playback Browser features Item Name Description 1. Connection Tree The left hand panel shows the configured IP cameras on the TVN 20. Clicking on an individual camera’s arrow icon will load it into the current display window. 2. Playback Controls Play/Pause, Stop, Frame Reverse, Frame Advance, Fast Forward 3. Video Timeline A graphical display of the selected video 4.
Item Name Description 9. BackUp Button This button allows the User to backup video segments on the TVN 20 to a USB 2.0 and above memory stick that can be plugged directly into the TVN 20. The BackUp process can include downloading a copy of the TVN 20 Mini-Player. 10. Down Button This button allows the User to copy video segments from the TVN 20 to the local PC. 11. Go to Button Click the Go To button to enter a specific time to go to for playback. 12.
Searching for Video The process for searching for video is: • Select the camera that you wish to search for video on. Only one camera may be played back at a time. • Select the day you wish to view video (Day-Search) from OR for the specific day enter a specific time (Time-Search) to localize the search. • Press Search (or GO to, if time range search). The video is loaded in the timeline below the video display window.
Chapter 2 TVN Advanced Topics Summary The following sections contain additional detailed information on the TVN 20. HDD Configuration & Management The TVN 20 offers a robust set of configuration options for video storage. Core to this robustness is the ability to partition the hard drives into one or more independent Hard Drive Groups consisting of one or more of the available hard drives.
each group to the maximum allowed by the device. This allows for specialized recording behaviors as detailed below. Normal HDD Recording This is the default configuration for storage on the TVN 20. All recorded video is stored on a first-in, first-out basis and all drives record video sequentially on the drives. It is important to note that all cameras are stored for the same number of days regardless of the data rate configured for the cameras.
Field Title Description If the drive has not been filled yet, it will show available free space in MB. “0” Free Space (MB) Free Space means the drive is in Overwrite mode (provided overwrite was specified for system recording) Status Type HDD Group Attribute Normal or Standby. Normal means data is being read/written to the drive. Standby means the drive is spun down to save energy since no data is being read/written to the drive. All hard drives are Local within the box.
Redundant Camera Recording Steps 1. Navigate to the HDD Settings page from Main Browser Page: Click Config > under Remote Config area, select Configuration parameters and then select the HDD Settings option in the Navigation window 2. Click on the checkbox for the desired Hard Drive that you want to make the redundant drive. 3. Select the HDD Group field and select a new HDD Group number from the one defined for the normal drive (typically HDD Group 02).
4. Select the Attribute field from the drop down and select Redundant. 5. Press the HDD Group attribute button near the bottom of the page this will open a dialog box where you can define which cameras will be redundantly recorded on the selected drive group. 6. Select the Redundant Hard Drive Group number (HDD Group 02). Select the checkbox for each of the cameras to be redundantly recorded. Note: Make sure the same cameras are also checked for HDD Group 01.
HDD Group 02 Redundant Drive(s)View (Cameras D2, D3, D4, D8, D9 are checked for redundant recording) HDD Group 01 View (Make sure that the same cameras (D2, D3, D4, D8, D9) are also checked for recording) 7. Press Ok which will return you to the previous screen. 8. Press Save to save your settings. Independent Hard Drive Group Steps 1.
HDD Group 1 View (Cameras D1-D9 are checked for recording to HDD Group 1) HDD Group 2 View (Cameras D10-D14 are checked for recording to HDD Group 2) Select HDD Group 02 from the drop-down and check the cameras to be recorded in this group. Note: Whenever you add a camera by default it is included with HDD Group 1. 8. Press Ok which will return you to the previous screen. 9. Press Save to save your settings. 10. Repeat steps 2-10 for each additional Hard Drive Group you wish to create.
Drive Replacement If a drive needs to be replaced, the replacement part number is: TVN-20XX-HDD-2T. This part number includes the drive and the drive caddy. The delivered drive is formatted and ready to be inserted into the unit. WARNING: Make sure that the TVN 20 is powered OFF, BEFORE removing or replacing drives.
Account Management (Users) Introduction The Browser supports three types of Users on the system. One administrative User with full rights to the entire system and two additional levels of Users with specific rights to camera and system features. The two additional user categories are: • Guest • Operator These two user groups have a default set of capabilities; however, these can be modified to fit your needs. These capabilities will apply to all users you assign to these user groups.
Figure 33: Remote setting window The created users are found displayed in the top window of the display: The lower section shows the rights established for the highlighted user: 64 TruVision NVR 20 User Manual
Adding Users To Add a new user: Press the Add button which will bring up the User Information window. 1. Enter the new users name at the User Name field. 2. Enter and confirm the Password assigned to that user. 3. Define the Priority (user group). The available choices are Guest or Operator. 4. Optional security feature allows the user account to be bound to either a specific IP address and or a specific computer based upon MAC address.
specific IP address. If the user account is bound to the MAC address, the user can only sign on from a computer with that specific MAC address. Press OK to return to the main Account Management page. 5. For each User group define what privileges and system capabilities they can access via the Privileges section (for more detail on these options, please see below) 6. After making the desired selections press Save. User Name and Password are case sensitive.
Operator Guest These capabilities are completely modifiable. Detail View of User Privileges “Remote” means that the browser is able to access and control the selected function.
The expand button associated with some of the entries expands to show the individual camera’s configurable under the option. For each User group you can individually for each user option what cameras may be accessed.
Advanced Camera Settings In addition to common IP camera capabilities such as motion detection, depending on the support camera some additional features may be available. If they are available for your particular connected camera, these additional options will be available.
2. Select the desired camera to configure from the Channel No drop down list. 3. Click the Enable Video Tampering checkbox. 4. Select the Settings button from the Area settings box.
5. Click the Start Draw checkbox and using your mouse select a single area that is in the area of concern for video tamper. The feature will only allow creating a single detection area. If you are not satisfied with the drawn area, please press the Clear All button and start over. 6. Select the desired sensitivity level from the Sensitivity control by clicking your mouse at the desired point on the slider bar. The standard setting is Medium. 7.
9. Follow the same procedure as instructed for setting up schedules for Video Motion detection which includes: • Selecting the Day. • Establish up to 8 time periods per day for when detection is enabled. • Copy the days schedule to other days or to the full week or weekend. • Clicking OK once you have the settings you wish and return to the main area for Video Tamper setup. 10.
11. Under the Linkage window select the actions you want taken in response to detection (multiple actions may be selected): • Audio Warning to trigger a local box audible upon an event. • Upload to Center should be checked for Interlogix Navigator notification (uncheck if you do not wish this event reported to Navigator). • Trigger Alarm Ouput to fire one or more of the on-the-box alarm outputs. • Email Linkage if you want the event to send off an email based upon your email settings.
• The available camera alarm outputs will be listed where “D1” is the channel number of the IP camera connected to this TVN 20 and “->1” is the specific alarm output for that IP camera. Multiple outputs on different cameras may be enabled. Note: Mapping an event to camera alarm outputs is only available for IP cameras connect to that specific TVN 20. 13. Once all desired event actions have been configured press OK to return to the main video tamper configuration page. 14.
2. Select the desired camera to configure from the Channel No drop down list 3. If the Enabled Video Mask option is accessible, then the camera supports the feature within the TVN 20. Click the Enable Video Mask checkbox 4. Select the Settings button from the Area settings box 5. Click on the Start Draw checkbox to enable setting the video mask area. 6. Using your mouse, click and drag a box for the area to be masked. Release the mouse when you have completed your masking region.
8. From the main Video Mask area, click Save at the bottom of the page to save your settings. 9. Repeat this process for each additional camera you wish to configure with video masking. IP Camera Digital Alarm Input & Output Actions Many IP Cameras have on-board alarm inputs and output.
1. Click on the text “Please switch to digital alarm” to change the view to IP camera digital inputs.
Please note that the text now shows “Please switch to analog alarm” and that Alarm Input field shows an entry such as “D2 – A->1” which identifies that it is a digital input (D) on IP Channel (2) and that the element is an alarm input (A) and it is IP camera input (1). 2. From the Alarm Input field, select from the drop-down the IP camera input you wish to configure. 3. Optionally, in the Alarm Name field you can name the alarm input.
6. Similar to setting recording schedules, the Arm Schedule page allows you to designate a specific schedule for one day and Copy it to a Whole Week or to other days of the week. The steps are: a. Define one or more On/Off periods using the Period rows. Up to 8 On/Off periods can be defined for a single day. b. Use the Copy to drop-down to select the Whole Week or another day of the week. c. Pressing the Copy button completes the copy function for the On/Off periods defined above. d.
9.
11. If there are no other settings you wish to configure click Ok to return to the main Alarm Input Settings page. 12. To activate an available IP Camera Digital Alarm Output, select the IP Camera Alarm Output tab. 13. The display will show all available IP camera outputs from supported IP Cameras, select one or more of the outputs needed to meet the project requirements. 14.
16. If supported PTZ cameras are included, the digital alarm input can also activate a camera preset 17. Click Ok to return to the main Linkage page 18.
19. Select the PTZ IP Camera from the drop down list and enable the preset, patrol or pattern defined via the Manufacturer’s IP PTZ web page. 20. Click Ok to return to the main Alarm Input Settings page 21. Repeat steps 1-20 for each additional Digital Alarm Input from the IP Camera to set. 22. After all Digital Inputs are programmed, from the main Alarm Inputs page click Save (at the bottom) to update the TVN 20.
These elements include: 1. The ability to schedule when an alarm output can be activated on the basis of a daily or weekly schedule. 2. Define how long the alarm output is triggered during a valid event. This capability applies to the four analog alarm outputs on the TVN 20 box and to any compatible IP camera’s built-in alarm outputs. The default setting for any enabled alarm output is: 1. 5 second trigger time. 2. Any alarm output is enabled 24x7.
To access the settings for the digital alarm outputs on the IP camera, click on the text “Please switch to digital alarm”.
Analog Alarm Output options Digital Alarm Output options Digital (IP Camera) Alarm Outputs are shown as: Analog Outputs are shown as: D = Digital A = Analog -> 1 = TVN 20 Alarm Input #1 # = IP Camera Channel Number on the TVN 20 - A-> 1 = Camera Alarm Output #1 IP Address field will be Local for on the unit outputs IP Address field will show the IP address for the selected digital alarm output The Delay field identifies how long the output will be triggered following an activating event.
This scheduling follows the same patterns as what was explained under Scheduled Recording. The User can define a unique schedule per day or use the Copy to function to select a specific day or the Whole Week then press Copy to duplicate the settings for that period. To return to the main Alarm Output Settings page click Ok. To save time the TVN 20 allow the User to copy the alarm output settings to more than one output using the Copy to function.
A window will be presented that allows you to select one or more of all available analog or digital alarm outputs that you wish to share the same settings.
Once you have completed your selections, press Ok to return to the main Alarm Output Settings page. To commit the changes to the TVN 20 press the Save button.
Email The TVN 20 can be configured to send an email in response to motion events, alarm input events, any system health monitoring event. The system will allow sending messages to as many as three addresses. The address can even be a distribution list if you mail server supports that ability. Configuration steps depends on if your mail server requires user authentication (Server Authentication). If your mail server requires “Server Authentication”: 1.
by clicking in that cell and entering the correct email address. This may be the same User Name and Password used to access the mail server. 4. You may send notification messages to up to three recipients. Click on each individual cell for User Name and Email Address for that each individual who is to receive notification. 5. Enter the SMTP (Mail Server) address in the SMTP field and enter the SMTP Port used for that mail server. Most mail servers are defaulted to the value 25 (this is the default value).
Exception Parameters – System Health Monitoring System capabilities include the detection and notification of various system health elements designed to protect the proper operation of the unit. These events can trigger local audible on the TVN 20 unit; they can trigger the local alarm outputs on the unit and can be sent to video management software such as Interlogix’s TruVision Navigator software.
To configure the system responses to these events: 1. Navigate to the Exceptions Parameters page from Main Browser Page: Click Config > under Remote Config area, select Configuration parameters and then select the Exceptions Parameters option in the Navigation window. 2. From the Exception Type drop-down list select the desired system event you wish to configure. 3. From the Alarm Handling Method area, please select the notification options desired (Audio Warning etc.) 4.
Video Loss All connected IP cameras are by default set to monitor continuously for video loss. Video loss is the condition where the TVN 20 does not receive data updates from the IP camera. In addition, all video loss detection events by default are configured to notify to Interlogix’s TruVision Navigator video software (Report to Center enabled).
4. By default when Video Lost is enabled, this event is monitored 24 hours per day, 7 days per week. This is the recommended setting. 5. If you want to restrict notification to specific periods in the day, click on the Settings button in the Arm Schedule area. Up to eight on/off periods may be set in a day.
6. Similar to setting recording schedules, the Arm Schedule page allows you to designate a specific schedule for one day and Copy it to a Whole Week or to other days of the week. The steps are: a. Define one or more On/Off periods using the Period rows. Up to 8 On/Off periods can be defined for a single day. b. Use the Copy to drop-down to select the Whole Week or another day of the week. c. Pressing the Copy button completes the copy function for the On/Off periods defined above. d.
9. Repeat steps 2-7 for each additional camera that needs a custom schedule.
Remote Record & Video Download Using the TVN 20 Browser, a properly permissioned User can perform the following functions: LIVE (PREVIEW) o Record the current live viewed camera(s) to the connected Browser computer. o Capture Snapshots of a currently viewed camera to the connected Browser computer PLAYBACK o Save the current playback camera clip to the connected Browser computer. o Capture Snapshots of a currently viewed camera to the connected Browser computer.
Figure 34: Config Tab The following fields determine where manually saved live/recorded video and snapshots are stored on the Browser computer that is currently connected to the TVN 20. If multiple computers connect via the browser, each PC will have stored on it whatever the video is the User (that Browser Computer) requested from the TVN 20.The default settings place these different files on the Browser are listed directly below (these locations can be changed by the User).
interacts via the network with the TVN 20. Listed below are these settings, the available options and the recommended defaults: Field Name Default Setting Available Selections Explanation Protocol Type TCP - TCP Controls how Live/Preview streaming is managed to the Browser computer. The recommended setting is TCP.
Download Button – Playback Page The User, with authorized permissions, can remotely backup selected video clips to a USB device directly connected to the TVN 20 unit. Please see the Appendix titled TVN 20 USB Options for instructions on how to use this feature. Figure 35: Download button location The process is as follows: 1. Select from the Main Browser page Playback tab. 2. Select the Date from the calendar. 3. Press the Search button to define a specific date to narrow the video search for the download.
7. Select the check boxes corresponding to the dates and times for the video you wish to download. If the video you are seeking is not displayed press the Previous / Next page indicators at the bottom of the page to locate the page with the desired video. at the top of the window to begin 8. Press the Download button the download. The window will be display an active status bar at the top showing the progress of the download.
9. At any time the download can be stopped by pressing the Stop button. 10. When the download is finished a Download is complete dialog box will be presented, click Ok to close. 11. Video can be played on the Browser PC by using the Archive Player provided on the TVN 20 Product Documentation CD.
BackUp Button – Playback Page The User, with authorized permissions, can download selected video clips to the connected Browser computer for saving permanently or to retain events that would otherwise be recorded over.
Additional Network Settings This section describes the additional network features supported by the TVN 20. It is not intended to replace the requirements of your IT Network Manager. Please consult with your IT Manager regarding implementation of these settings. The commonly used settings have been presented in the early pages of this manual (IP Address, Time-Synchronization, NTP Server, Alarm Host Settings (TruVision Navigator Software reporting) Daylight Savings Time).
Note: When adding a device to the Network Video Surveillance software, the multicast address must be the same as the DVR’s multicast IP. Device Port & HTTP Settings Unless your IT Manager has a specific requirement to use specific ports across the network, the recommendation is to keep the default settings. Both settings are on the same page.
PPPoE & DDNS Settings These two settings are frequently used together whenever a User is attempting to view the device via a broadband internet connection. DDNS define an internet service group that provides User with fixed network addresses so a connection to the device across the internet can be reliably achieved. PPPoE settings are used to access an internet service provider from things such as an ADSL modem. To view or change the DDNS settings: 1.
6. Enter the User Name and Password associated with the service agency you set up with 7. Reconfirm the password under the Confirm Password field 8. Enter the Domain name assigned to you be the service agency for your domain access for the TVN 20 across the Internet. 9. Click Save to retain your settings. To view or change the PPPoE settings: 1.
Remote Update TVN 20 capabilities will improve over time as new capabilities are introduced into the firmware, especially in the case of new models of IP cameras. The TVN 20 can be remotely upgraded to newer firmware. The process requires: 1. Downloading the latest version of firmware The TVN 20 from the firmware download site to your PC that connects to the TVN 20. The current website for downloading firmware updates is: www.utcfssecurityproducts.com/CustomerSupport/Pages/VideoSurveillance.
4. Once you have selected the desired file, press the Upgrade button to commence the remote upgrade of the unit. 5. The Process bar will show you the progress of the update. 6. Upon completion of the update, the system will notify you of completion to reboot. Simply follow the on-screen instructions.
Serial Port Settings – RS-232 & RS-485 RS-232 Port Presently the RS-232 port on the TVN 20 is only for Interlogix technical support use only. RS-485 Ports The RS-485 port on the rear of the TVN 20 and RS-485 from IP cameras that support an RS-485 connection are not used at this time and are reserved for future use.
112 TruVision NVR 20 User Manual
Log Files The TVN 20 has extensive logging built-in. Logs are only accessible by User with appropriate rights defined under the Account Management area.
2. From the Log Search area on the right selection area. 3. Select the Log Type from the drop-down (All, Alarm, Exception, Operation, and Information). 4. Select the day you want to view logs for from the Date selector. 5. To reduce the amount of log entries to view, it is recommended that you further refine your search by entering a time range.
a. Select the Start checkbox. b. Enter a Start time and an End time. 6. Press the search icon the criteria defined above. to initiate the log search based upon 7. The system will return a populated list. 8. The result log files may be exported on the Browser computer by pressing the Save Logs icon. a. Logs may be save to an Windows Excel (.xls) or a Windows Text File format (.txt). The maximum number of log files that can be listed in the display is 2,000 records.
Appendix A Troubleshooting Place the TVN 20 in a well-ventilated space so that it operates within the allowed range of temperatures and humidity as in the specification. Failure Possible reason and actions to take Why does my TVN make a beeping sound after booting up? There are a few reasons for the warning beeper to activate on your TVN during boot-up: 1. There is no HDD present in the TVN 2. The HDD has not been initialized 3.
Failure Possible reason and actions to take I am not able to login, or I receive an error when logging in? There are several reasons this might be happening, please check: 1. That the User Name and Password is correct 2. If you receive a message that indicates that an Active X Control has not be registered , please check that the following Active X controls reside on your TVN 20 Browser PC. From Internet Explorer check under Tools > Manage Add-ons: a. TVN20NetVideoActiveX_V23.cab b.
Failure Possible reason and actions to take Why am I not getting motion event recording? The possible causes for this may be: 1. Verify that the desired IP camera supports motion event recording. Check the TVN20 IP Camera Compatibility Chart. 2. If 3rd Party IP camera, verify that motion detection areas are set up on the camera AND that the motion event trigger is enabled at the camera 3.
Failure Possible reason and actions to take I am not getting motion event triggers from my Axis IP cameras? There are several required setup elements that must be configured IN the AXIS IP Camera Browser if the TVN 20 is going to be able to record on motion: 1. Make sure Motion Detection Zones are setup in the AXIS IP Camera 2. Under EVENT SERVERS, make sure the IP Address is set to the IP Address of the TVN 20 hosting the Axis IP Camera. 3.
Appendix B TVN 20 Specifications Video Video format IP Digital Video Resolution (H × V) Varies based upon supported IP Cameras from different Manufacturers. Supported resolutions include (not all are available on every IP camera): • Video compression 4CIF (704x576) • VGA (640x480) • SVGA (800x600) • XGA (1024x768) • SXGA (1280x1024) • UXGA (1600x1200) • QXGA (2048x1536) H.
Video motion detection Motion Detection is provided directly at the IP Camera Manufacturer and capabilities vary by Manufacturer Operation Operating system Linux Languages English Users 3-Levels: Admin, Operator & Guest Multiple Users may be assigned to each level Network Type 10/100/1000 Base-T, RJ-45 Protocol TCP, IP, UDP, ARP, RARP, PPP, PPPoE, DHCP,SNMP Others ADSL modem and PSTN line for alarm video transmission e-SATA Future Use Archive Audio and video USB2.
Memory Minimum: 1GB RAM Recommended: 4 GB RAM Operating system Windows® 2000, Windows® XP, Windows® Vista or Windows® 7 Graphics Card Minimum: HD Video Card with 256 MB Recommended: HD Video Card with 1 GB Additional Storage Features Hard Drive Groups: Redundant Camera Recording Any camera can be recorded on multiple hard drives for redundant recording Hard Drive Groups: Independent Storage Areas Hard drives can be independently grouped with specific cameras assigned to each group for different sto
1. Alarm, V output 4. Emerson alarm, V output 2. JQC-3FG 24 V relay 5. 10 V regulator 3. Relay alarm input 6.
To connect to an AC/DC load, use the following diagram: 1. Alarm output 4. Relay alarm output 2. DC load 5. Live wire 3. Relay 6. Ground wire For a DC load, JP4 can be used within the limit of 12V/1A safely. If the interface is connected to an AC load, JP4 should be left open. Use an external relay for safety (as shown in the figure above). Note: An external relay is needed to prevent electric shock when connecting to an AC load.
Appendix C TVN 20 IP Camera Capacities The figures below are representative of the capabilities of the device and serve as recommended guidelines. In the case of mix configurations of different IP Camera manufacturers it is not possible for Interlogix to confirm all possible combinations and impacts. Please visit the following Interlogix internet address for the latest updates of firmware, operating expectations and features: www.utcfssecurityproducts.com/CustomerSupport/Pages/VideoSurveillance.
Possible Camera Configurations: Using Mixed Camera Types Examples For Mixed Camera Types -Standard Definition and 1.3Mpx Cameras Model 16 Channel 8 Channel # of VGA/4CIF cams/encoders 16 14 12 10 8 6 4 2 0 8 6 4 2 0 # of 1.3Mpx cams 0 1 2 3 4 5 6 8 8 0 1 2 3 4 Total cameras 16 15 14 13 12 11 10 10 8 8 7 6 5 4 Recommended Storage* 10 days 4TB 2TB 20 days 8TB 4TB 40 days 16TB 8TB Examples for Mixed Camera Types -Standard Definition and 2.
The TVN 20 can also support a limited amount of 3 and 5 Megapixel cameras. The chart below identifies these capabilities. It is important to note that the maximum data rate per channel that the device can support is 8 Mbps.
Appendix D TVN 20 Supported IP Cameras System capabilities of the TVN 20, in many cases, are limited on the basis of the different IP Camera Manufacturers capabilities or the implementation limitations of a specific standard such as ONVIF and PSIA by that manufacturer.
Resolution Table: Guide to System Settings In several of the resolution and frame rate settings the system may refer to the following references in Pixels or by the common industry name. This chart is here to help you keep these references clear.
Appendix E TVN 20 USB Archive Options The TVN 20 has the ability to locally (from the unit itself) archive video to a USB memory stick. This utilizes the USB 2.0 and later style memory drive devices. The unit will archive as much video as there is space on the device. Video data is archived beginning with the newest video to oldest video based upon the time stamp of the video. The archive function simply copies the selected video to the USB device.
Local USB Archive via COPY Button Steps to archive off video to a USB memory drive device: 1. Insert USB device into either one of the two USB ports on the front of the TVN 20 2. Press the COPY button 3. The ARCHIVE LED will begin flashing blue to let you know the archive off function is proceeding 4. When the device is full the ARCHIVE LED stops flashing the archive is completed and the device can be removed safely from the device.
Local USB Archive via TVN 20 Browser Steps to archive off video to a USB memory drive device: 1. Insert USB device into either one of the two USB ports on the front of the TVN 20 2. Via the TVN 20 Browser go the Playback tab 3. Select the desired Date from the calendar of the video you wish to archive 4. Press the Search button to narrow the video search for the backup 5. Pause or Stop the Playback 6.
7. Select the check boxes corresponding to the dates and times for the video you wish to download. If the video you are seeking is not displayed press the Previous / Next page indicators at the bottom of the page to locate the page with the desired video. 8. The Choose Disk drop-down will show the USB device you inserted into the USB port of the TVN 20 if it was properly recognized. Select this device. 9. If you want to copy the mini-player along with the video files select the Backup Player checkbox. 10.
12. When the device is full the ARCHIVE LED stops flashing the archive is completed and the device can be removed safely from the device. ***** Please do not remove the USB device while the ARCHIVE LED is flashing****** 13. A Download is complete message box will appear when the process is completed. The troubleshooting tips are the same whether the local COPY button is pressed or the Remote browser download is engaged.
Appendix F TruVision Device Finder This tool automatically identifies TruVision devices that support “auto-discovery” anywhere on the network even different subnets. The User can view and modify the IP Address of any discovered devices. TruVision Device Finder Installation To install the device on your browser computer, insert the TVN 20 Product Documentation in your PC’s CD/DVD drive. Browse to the folder IP Discovery Tool and double click the Setup file located in the folder. 1. Click Next.
2. Click Next. 3. The program requires a utility called WinPcap to be installed on the computer, if it is already installed this installation will not be required and you can skip down to item 6. 4. Click Next.
5. Click Next. 6. Click I Agree.
7. Please make sure check box Automatically start the WinPcap drive at boot time is enabled and press Install. 8. Click Finish to close the WinPcap installation.
9. The TruVision Device Finder Wizard will display, press Finish to complete the installation of the TruVision Device Finder.
Using the TruVision Device Finder The setup will install the necessary files and place a shortcut on your desktop. Double click the icon to launch the utility. The following window will display. Press the Start button to begin the discovery process. Discovery will only take a few seconds in most cases. The application will return a listing of “discovered” TruVision devices located on your network.
The tool identifies: Device Type IP Address Connection Port Device Serial Number Device Subnet Mask Device MAC Address # of Video Channels supported by the device Software Version DSP/Firmware Version To change the IP Address and/or the Subnet Mask of the device, click on the line of the device address you wish to change. The key device characteristics for that device will be listed on the right. Press Modify to change the IP Address.
The IP Address fields, Device Port address fields will be available to change. Change/modify the IP address and or subnet mask as required. Under the --Please Input Password---, input the device’s logon password and press Save. Repeat this process for every other device that needs modification. When all changes to all discovered devices is complete, press Exit to close the tool. The TruVision Device Finder will only detect devices that are on the same LAN. It is not able to detect devices placed on a VLAN.
Appendix G Glossary of Terms Term Definition Dual Stream Dual stream is a technology used to record high resolution video locally while transmitting a lower resolution stream over the network. The two streams are generated by the DVR, with the main stream having a maximum resolution of 4CIF and the sub-stream having a maximum resolution of CIF. HDD Acronym for Hard Disk Drive.
Appendix H Warranty and Support Warranty information The warranty period for the TVN 20 is three years from the date of delivery. Contacting support For help installing, operating, maintaining, and troubleshooting this product, refer to this document and any other documentation provided. If you still have questions, contact us during business hours (Monday through Friday, excluding holidays). Technical support Europe, Middle East, and Africa W Select Customer Support at http://www.utcfssecurityproducts.
