Topaz User Manual P/N 460932001F • ISS 04MAR11
Copyright Copyright © 2011, UTC Fire & Security. All rights reserved. This document may not be copied in whole or in part or otherwise reproduced without prior written consent from UTC Fire & Security, except where specifically permitted under US and international copyright law. Disclaimer The information in this document is subject to change without notice.
iii Contents Figures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii Important notice about computer viruses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii Modems . . . . . . . . . . . . . . . . . . . .
iv Topaz User Manual Chapter 4. Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52 Card Setup Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53 How to add a new cardholder . . . . . . . . . . .
v Chapter 5. Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Reader Control Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 How to control a Reader . . . . . . . . . . . . . . . . . . . . . . . . . . .
vi Topaz User Manual Chapter 7. Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104 Cardholder Database Reports Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105 System Setup Report Page . . . . . . . . . . . . . . . . . . . . . . .
vii Chapter 8. Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160 Operators Setup Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161 How to add operators . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
viii Topaz User Manual Chapter 9. Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .196 Serial Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .197 Video Switcher Commands . . . . . . . . . . . .
ix Relay Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250 How to add a relay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251 How to modify a relay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251 How to delete a relay . . . . . . . . . . . . . . . . . . . . . .
x Topaz User Manual Chapter 11. Color Graphics Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .296 Color Graphics Maps. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .296 Operating Topaz Color Graphics . . . . . . . . . . . . . . . . . . . .
xi Appendix E. Operator Type Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 383 Operator Type Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 384 Appendix F. Database DMS1 Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 385 Database DMS1 definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
xii Topaz User Manual Figures Figure 1. Figure 2. Figure 3. Figure 4. Figure 5. Figure 6. Figure 7. Figure 8. Figure 9. Figure 10. Figure 11. Figure 12. Figure 13. Figure 14. Figure 15. Figure 16. Figure 17. Figure 18. Figure 19. Figure 20. Figure 21. Figure 22. Figure 23. Figure 24. Figure 25. Figure 26. Figure 27. Figure 28. Figure 29. Figure 30. Figure 31. Figure 32. Figure 33. Figure 34. Figure 35. Figure 36. Figure 37. Figure 38. Figure 39. Figure 40. Figure 41. Figure 42. Figure 43. Figure 44.
xiii Figure 48. Figure 49. Figure 50. Figure 51. Figure 52. Figure 53. Figure 54. Figure 55. Figure 56. Figure 57. Figure 58. Figure 59. Figure 60. Figure 61. Figure 62. Figure 63. Figure 64. Figure 65. Figure 66. Figure 67. Figure 68. Figure 69. Figure 70. Figure 71. Figure 72. Figure 73. Figure 74. Figure 75. Figure 76. Figure 77. Figure 78. Figure 79. Figure 80. Figure 81. Figure 82. Figure 83. Figure 84. Figure 85. Figure 86. Figure 87. Figure 88. Figure 89. Figure 90. Figure 91. Figure 92. Figure 93.
xiv Topaz User Manual Figure 100.System Setup: Elevator ..............................................................................................................129 Figure 101.Sample Elevator Control Setup report ........................................................................................130 Figure 102.System Setup: Operator Type ....................................................................................................130 Figure 103.Sample Operator Type report ..................
xv Figure 152.Topaz: Ready to Install the Application.......................................................................................212 Figure 153.Topaz: Updating System.............................................................................................................212 Figure 154.Topaz: Successfully installed ......................................................................................................213 Figure 155.NVR Codec Installer ...........................................
xvi Topaz User Manual Figure 204.Map window ................................................................................................................................297 Figure 205.Acknowledge window .................................................................................................................299 Figure 206.Color coded security areas .........................................................................................................303 Figure 207.Camera window ...............
xvii Preface This document provides instructions for the software installation, configuration, and operation of the Topaz software. Read these instructions and all ancillary documentation before installing or operating this product. Note: A qualified service person, complying with all applicable codes, should perform all required hardware installation.
xviii Topaz User Manual Radio frequency This equipment generates, uses, and can radiate radio frequency energy and if not installed and used in accordance with the instructions manual, may cause interference to radio communications. It has been tested and found to comply with the limits for a Class A computing device pursuant to Subpart J of Part 15 of FCC Rules, which are designed to provide reasonable protection against such interference when operated in a commercial environment.
Chapter 1 Getting Started This chapter provides an overview of the Topaz system as well as information on installation and configuration. In this chapter: About the Topaz System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . System Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Upgrading existing Topaz software. . . . . . . . . . . . . . . . . . . . . . . .
2 Topaz User Manual About the Topaz System The Topaz System is a PC-based Facility Security System for access control, alarm monitoring, interactive color graphics, photo badging, and CCTV (Closed Circuit TV) Control. The system uses the Windows 2000 Professional, XP Professional, or Windows 7 operating system and employs the use of an Internet browser interface technology along with a unique self-configuring software package called Auto Configuration.
Chapter 1 Getting Started System Requirements To use the Topaz software, your PC must meet the following minimum requirements: • • • • • • • • • • • • • • • Pentium® 4 processor or equivalent. Processor speed: 1.8 GHz or Higher. Windows XP PRO (with Service Pack 1), 2000 Professional (with Service Pack 4), or Windows 7 Microsoft Internet Explorer 6.0 or above installed (the wizard must be completed), which must be installed from the Topaz CD. 768 MB Random-Access Memory (RAM) on the server.
4 Topaz User Manual Upgrading Existing Topaz Software Before performing an upgrade it is important to have a current backup of your existing database. We also recommend that you have the media for the current version of your operating system and Topaz software in the unlikely event you need to revert to this version temporarily. Upgrading from Version 1.4.6 When upgrading from version 1.4.6, before installing the new version, you need to uninstall your existing version of Topaz.
Chapter 1 Getting Started Upgrading from Version 1.4.5 or earlier Because versions before 1.4.6 used a different installer and a different default installation directory, it is necessary to perform the following steps: Note: Before starting Topaz make sure that “Microsoft Internet Explorer 6.0 provided by GE” has been installed using the Topaz CD and the wizard has been run to complete the installation. If you have IE 6.
6 Topaz User Manual 5. Once the backup is complete, the message “Backup Operation Complete” displays. Do not log off or shut down Topaz until this message appears or the backup will be corrupted.. CAUTION: You must wait until the Backup Operation Complete dialog window displays before shutting down Topaz. If you do not do this, the database will be corrupted and will not function. 6. Shut down Topaz and double-click the My Computer icon and browse to the location where the backup was stored. 7.
Chapter 1 Getting Started 10. Click Yes to confirm the removal of the older version of Topaz. When the program has been removed, the following message displays. 11. Click Ok. 12. Insert the Topaz installation CD and install the new version of Topaz, as described in Software Installation on page 8. 13. When the installation is complete, open Windows explorer or My Computer and navigate to the folder: C:\Program Files\GE\Topaz\Screens 14. Locate the file, sysconfig.dat, and move it to a temporary folder.
8 Topaz User Manual Software Installation Before you Start Installing the Software Note: Before starting Topaz make sure that “Microsoft Internet Explorer 6.0 provided by GE” has been installed using the Topaz CD and the wizard has been run to complete the installation. If you have IE 6.0 already installed on your computer, check if the title bar states “Microsoft Internet Explorer provided by GE”. If not, you must install the Virtual Machine that is located on the CD.
Chapter 1 Getting Started Figure 1. Microsoft VM 4. Click Yes. You do want to install the Virtual Machine. Figure 2. Microsoft VM License Agreement 5. Read the agreement and click Yes to begin the installation of the files. Figure 3. Microsoft VM extracting A progress bar shows the process of the installation. Figure 4.
10 Topaz User Manual 6. When “The installation is complete” message displays, click OK. Setting XP sp2 Firewall 1. To open the Control Panel click Start > Settings > Control Panel Figure 5. Control Panel 2. Double-click the Windows Firewall icon. Figure 6. Windows Firewall Click this icon to open the Firewall controls 3. When Windows Firewall opens, click the Exceptions tab.
Chapter 1 Getting Started Figure 7. Exceptions tab 4. Click Add Program to add two components of Topaz to the list of programs that may pass through the Firewall. Figure 8. Add Program 5. Using the Browse button, locate mp.exe. It is located in the folder where Topaz was installed. The default location is C:\Program Files\GE\Topaz folder as shown below.
12 Topaz User Manual Figure 9. Default Topaz directory 6. Highlight mp.exe in the list and click Open to add it to the Add a Program window. Highlight mp.exe in the Add a Program window and click OK. 7. Repeat steps 4. through 6. but this time add mpuprun.exe. Figure 10.mpuprun.
Chapter 1 Getting Started 8. The program now appears in the Programs and Services section of the Exceptions tab. Make certain that the check box beside it contains a checkmark. Click OK to close the Firewall properties. Installing a Host PC Server Note: The installation steps for a server are described below. The installation steps for a Workstation are described under “Hardware”, then “Workstation”, and then “Add a Workstation” elsewhere in this manual.
14 Topaz User Manual Figure 12.Topaz files extracting 2. If this is the first time Topaz has been installed on your computer and the Microsoft .NET Framework is not installed, the Wise Installation Wizard dialog window shown above displays. Extracting and installing the .NET framework may take several minutes. Please wait while the Hourglass progress icon rotates. When the framework is completed, the Topaz Installation Wizard begins. If the .
Chapter 1 Getting Started Figure 14.Topaz Setup: License Agreement The next window is the End User License Agreement. Read it then select I accept the license agreement. The Next button becomes available once the agreement is accepted. Click Next to continue. Figure 15.Topaz Setup: User Information 4. The next window asks you to enter User Information. Type the name of the user in to the Full Name field and the name of the organization into the Organization field.
16 Topaz User Manual Figure 16.Topaz Setup: Destination Folder This dialog window determines were the Topaz files are stored on the system. If you do not want to use the default directory, you may follow this procedure: a. Click the Browse button and the Browse for Folder window displays. Figure 17.Browse for Folder b. If you prefer to use a different directory, such as “Program Files”, select the desired location for the Topaz software (such as c:\Program Files\Topaz) and click OK, then Next.
Chapter 1 Getting Started Figure 18.Topaz Setup: Type of Installation 5. This dialog window determines the type of installation. Are you installing the Server? Click the radio button next to Topaz Server. Also consider whether remote workstations (those not resident on the server computer itself) are used. If other computers are used as workstations, click the radio button next to Yes, I want to add workstations. If you are installing a workstation, select Topaz Workstation.
18 Topaz User Manual Figure 20.Topaz Setup: Updating System The wizard uploads the required files and installs them onto the computer. During the process, a progress bar displays. Figure 21.Topaz Setup: Finish 7. When all files have been installed, the Topaz has been successfully installed dialog window displays. Click Finish to continue with the installation of several video files. These files are installed whether or not you are using Video.
Chapter 1 Getting Started Figure 22.NVR Codec Installer 8. Click OK to install the Video files. Figure 23.Warning Note: If a warning window displays that certain files already exist, click Yes to continue. When the dialog window asks whether to replace all files with the same name without questions, click Yes. Figure 24.Specify Directory 9. This dialog window appears if you selected Yes, I want to add workstations in step 5. Click OK and another Browse window appears. Select where the Workstation.
20 Topaz User Manual Figure 26.Sentinel System Driver: Welcome Note: If this is the first time you have installed Topaz on this computer, you should follow the remaining steps. If this is an update, you may cancel out of the Sentinel Driver wizard. 11. Click Next to install the sentinel drivers. Figure 27.Sentinel System Driver: Ready to Install 12. Remove all software sentinel keys from the USB port before continuing. Click Install to continue.
Chapter 1 Getting Started Figure 28.Sentinel System Driver: License Agreement 13. Select I accept the terms in the license agreement, and the Next button becomes available. Click Next to continue. Figure 29.Sentinel System Driver: Setup Type 14. Select Complete, then Click Next to continue.
22 Topaz User Manual Figure 30.Sentinel System Driver: Ready to Install 15. Remove USB sentinel keys before continuing, then Click Install. A screen with a progress bar displays while the Sentinel Driver files are installed. Figure 31.Sentinel System Driver: Install Completed 16. Click Finish. 17. You are now returned to the desktop and the following message displays.
Chapter 1 Getting Started Figure 32.Warning 18. You must restart your PC for the Topaz software to be activated. Click Yes to reboot your system. This ends the installation steps for a server. To add a workstation, see Workstation Page on page 204. To start Topaz, double-click the Topaz icon on your desktop.
24 Topaz User Manual
Chapter 2 Using Topaz This chapter describes how to begin using the Topaz system software. The installation uses default options so you do not have to make decisions or selections. In this chapter: Start Up. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Startup, Log-on, & Navigating. . . . . . . . . . . . . . . . . . . . . . . . . . .
26 Topaz User Manual Start Up Note: Before starting Topaz, make sure Internet Explorer 6.0 or later was installed from the Topaz CD and the wizard was run to complete the installation of IE, or Topaz will not operate properly. The Auto configuration function may also be used to assist you in setting up the system. Whenever possible, power-up the system's peripheral devices (field panels, readers, etc.) before activating the server computer.
Chapter 2 Using Topaz Figure 33.
28 Topaz User Manual Startup, Log-on, & Navigating Startup After the Topaz software has been properly installed, double-click the Topaz icon on the Windows desktop to startup the Topaz program. After a brief initialization period, the log-on window shown below appears on your computer screen. Log-on Window Following the System initialization, the Workstation Log-on Window fills the monitor. Figure 34.
Chapter 2 Using Topaz Now, click Enter to complete your log-on to the Topaz System. Starting Topaz the First Time Topaz is Started The following applies only if you are using the Topaz Software for the first time. If this is not the first time, and you wish to use Auto Configuration, see Auto Configuration Setup Page on page 252. After clicking Enter, the following message displays. Figure 35.Auto configuration To have Topaz automatically configure the software and hardware, click OK.
30 Topaz User Manual Topaz Quick Start When you startup Topaz, the QuickStart displays as shown below. Figure 36.Topaz QuickStart QuickStart consists of seven (7) pages of information on the Topaz System and how to get it set up easily and quickly. QuickStart stays active in the foreground even if you click a button to access a Topaz screen. To see more of the background Topaz screen, click and drag the QuickStart page by the menu bar (at the top).
Chapter 2 Using Topaz All Topaz buttons in the QuickStart may also be clicked to access that part of the Topaz software.
32 Topaz User Manual An Auto Configuration sequence may also be initiated from the Auto Configuration Home screen for any or all selected devices listed in both the “Configured” and “Not Found” boxes. Starting Auto Configuration displays the following dialog box: If you select Cancel, you may continue with manual programming of the system. If you select OK, the following message displays along with an hourglass in place of the mouse pointer: Click OK to continue.
Chapter 2 Using Topaz various device types (for example, workstation, ACU, reader, alarm point, CCTV switch, and relay output), and with the following text description colors: Found - not Configured Green Connected - not Found Red Found and Configured Black The following is an example of what an Auto Configuration screen might look like: Figure 37.
34 Topaz User Manual Default Device Names After Auto Configuration has been completed, the devices have numeric names, for example, Reader 2-1-3 is Host Port two (2), Field Panel address one (1), Reader number three (3). You may want to rename the devices with your own descriptive names. For more detailed information see the chart below. Table 1.
Chapter 2 Using Topaz Server/Workstation Display Figure 38.Browser navigation page The Topaz interface (shown above) is divided into 3 sections: Main Browser Window on page 44, System Navigation Menu on page 36, and the Alt Menu on page 37.
36 Topaz User Manual System Navigation Menu Topaz’s Main Navigation Menu is on the left side of the main Operator Screen. Use the mouse pointer to click the icons or buttons to navigate through the system. The main navigation buttons on the left of the Operator Screen and the Alarm Queue window at the bottom of the screen are available at all times while any page of the Topaz software displays. The Alt Menu button displays the System Navigation Menu in a multiple level (tree) format.
Chapter 2 Using Topaz Alt Menu Click the Alt Menu button to view the System Navigation Menu in a multiple level (tree) format. Press the ‘+’ button to expand the branch you want to view. Then, click on the page name (for example, ‘Photo’) to bring up the ‘Employee Card Photo’ page in the main portion of the window. Click on the ‘-’ button to collapse a branch of the menu. Selecting another branch's ‘+’ sign also collapses a viewed branch.
38 Topaz User Manual The Alarm Queue window displays alarms as they occur in RED. The color of the text for the alarm shows its status. The table below defines the meaning of the colors. Table 2. Alarm Queue window colors Color Status Red Device in alarm Green Secure Orange An access event, for example, access denied Purple Trouble condition (short circuit, circuit fault, etc.
Chapter 2 Using Topaz Figure 40.Alarm Details The Alarm Details page contains the following information. Current State The state of the alarm. Priority The priority assigned to the alarm during alarm point setup. Alarm Type The alarm type assigned to the alarm during alarm point setup. Description The description assigned to the alarm during alarm point setup. Instructions The instruction message text assigned during Alarm Option Instructions setup.
40 Topaz User Manual Alarm Details Page Auto Display To stop the Alarm Details page from automatically displaying, right-click anywhere inside the alarm queue window and the following message displays. Figure 41.Disable alarm details window Click OK to stop the auto display feature. Each time you now acknowledge an alarm, the color of the text changes to indicate that the alarm has been acknowledged, but the alarm details page is not displayed.
Chapter 2 Using Topaz Now you can click once to select an alarm event in the Alarm Queue Window, double-click to call up the alarm details, or click MAP (or triple-click the alarm text) to call up the alarm color graphics. If you have Color Graphics active but do not want to bring it up, when you select an alarm in the queue window, make sure you do not triple-click the alarm. Access Events Access events are also logged in the Alarm Queue Window, for example, when access is denied.
42 Topaz User Manual The Access Details page contains the following information. Message The message assigned to the event during Reader Event setup. Description The description assigned to the reader during Reader setup. Badge Number The whole badge number, including company code, facility code, and card number assigned to the cardholder. Cardholder NameThe name of the cardholder assigned to the badge during Cards setup.
Chapter 2 Using Topaz Video The Video button allows you to call up the camera that was linked to the alarm event that is highlighted in the alarm queue. Click the Video button and the Video window displays as shown below. When you click View Event, the window changes to the clip of the event. This shows the alarm event starting at the moment the alarm occurred. To see the moments leading up to the alarm click Reverse. See Video Option on page 49 for more information and an example of a Video Clip window.
44 Topaz User Manual System Control Buttons These four buttons are located above the alarm queue below the main screen area. REFRESH ALARM QUEUE When this button is clicked, the alarm queue is “refreshed” or “repainted”, to re-display the image. If active alarms disappear from the queue, click this button to retrieve them. LOG OFF When this button is clicked, you are logged off the system.
Chapter 2 Using Topaz Navigating Sections of the System Topaz has 7 basic navigation sections: • • • • • • • Events Cardholder Control Status Reports Setup Hardware Each browser page is an independent area. A frame is a section of a browser page. What happens in one frame may or may not affect the information in another. The frames are different sizes. If more information is available than can be displayed in the frame, scrollbars appear at the right side or the bottom of the frame.
46 Topaz User Manual Shutting Down the Software The following is the recommended method to shut down the software and its peripheral devices. To prevent loss of data, follow these procedures in the order listed. If your system includes optional hardware, refer to the equipment's documentation and follow the manufacturer’s instructions. CAUTION: Once you have shut down the Topaz workstation, all on-line processing stops at the workstation.
Chapter 3 Events The Events page lists all event that occur in the system. This includes everything from successful or failed startup processes to alarms. In this chapter: Events Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
48 Topaz User Manual Events Page The Events page is opened as an independent browser page that appears as an overlay onto the existing browser page. Figure 44.Events page This Events window shows all system events (alarm, system, device, and access events) as they occur. An event contains information that the system's server records to its database. Each event is given a sequential event number and a description.
Chapter 3 Events Video Option If the event has a Video Clip associated with it, the Video button (shown above) appears. To access the video clip, click Video. The Video opens in another window and plays the clip. The clip begins to play ten (10) seconds before the point where the event was began. To see what happened before the event, click Reverse to play the clip backwards. Figure 46.
50 Topaz User Manual If you have found a frame of an event that you want to print, click Print. The image is printed on the Report Printer. To see what is happening at the camera that recorded the event clip, click View Live. When you have finished viewing the video clip, click Close Window to return to the Event Details window. CAUTION: Do not close this window using the X in the upper corner. This can cause Topaz to lose communication with the video.
Chapter 4 Cards The Cards page allows you to add Cardholders and configure their access privileges or photo ID. In this chapter: Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Card Setup Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Access Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Photo ID Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Masking Page . .
52 Topaz User Manual Cards The Cards button navigates to the following pages, allowing you to add Cardholders and configure their Access Privileges, Photo ID, etc. Card Setup Page on page 53 Access Page on page 57 Photo ID Page on page 60 Masking Page on page 65 Information Page on page 68 Custom Fields Page on page 69 These functions are accessed through the navigation bar buttons at the top of the Cards page. To navigate to the Cards pages, click the Cards button on the left side of the browser window.
Chapter 4 Cards Card Setup Page The Card Setup page allows you to add, recall, modify or delete cardholders. Figure 48.Cards: Card Setup The Card Setup page contains the following information. Cardholder Name Enter the Cardholder Name of up to 12 of characters for “First” name, 1 character for “MI” (not required), and 15 characters for “Last” name. The Cardholder Name is a required field. Note: Card Number Enter the Card Number of up to 10 digits. The Card Number is a required field.
54 Topaz User Manual Card Status The Card Status defaults to Valid, meaning that the card is a usable card in the system. Click on the down arrow to select other options: • Lost (card is denied access) • Stolen (card is denied access) • Inactive (card is denied access) • Terminated (card is denied access) The status of these options indicates to the system that the card is not valid and to deny access under any circumstances.
Chapter 4 Cards Recall by Name • In the Enter Cardholder window, as you start typing the name of the cardholder, the list highlights the name in the list. For example, if “m” is typed, then “Martin, Jean” is highlighted in the scrolling Select Cardholder window. If this is the cardholder you are looking for, click the highlighted name in the Select Cardholder window. The data window fills in with Jean Martin's data. • You may also scroll through the Select Cardholder list in the window.
56 Topaz User Manual • At the bottom of the Select Cardholder window the Record Last Changed indicates the last date any changes or modifications were made to the current cardholder record being displayed. Note: It may be necessary to use the scrollbar on the right side of the cardholder page to move the window up to show the Record Last Changed date. Using the other Search By filters 1. Select [filter] that you want to use from the Search By button. 2.
Chapter 4 Cards Access Page The Access Privileges page allows you to configure security areas and access groups. While viewing any Cards page, click the Access tab button at the top of the window. The navigation button turns a lighter blue and the Access page displays as shown below. Figure 49.Cards: Access The Access page contains the following information. Activation Date This is the date the card becomes active, with a default of today’s date as retrieved from the server.
58 Topaz User Manual Executive APB Override This field only applies if Anti-Passback is first enabled under Setup - Site Settings. You can do this immediately by selecting the link arrow to the left side of Executive APB Override to go directly to the Site Settings page. Under Anti-Passback, you can select Enable to activate the Anti-Passback feature for this site. In addition, you must select cardholders and security areas under Control, Reset APB.
Chapter 4 Cards Security Area Time Schedule The Security Area Time Schedule defines the times during which the cardholder has access to certain Security Areas or Access Groups. Click the name of the area or group, then from the Security Area Time Schedule drop-down list select the time for authorization. Repeat until all areas or groups have a time schedule. If the desired Time Schedule is not available and you need to configure one, click the link arrow to the left of Security Area Time Schedule.
60 Topaz User Manual Photo ID Page Introduction to Photo Badging The Photo Badging facility is available as standard software in all versions of the Topaz Series system. The server or workstation configured as an enrollment station requires special hardware as described below. The verification station, which does not have the capability to take photos or print badges, needs no special hardware for the display of photos or badges.
Chapter 4 Cards While viewing any Cards page, click the Photo ID tab button. The following page displays. Figure 50.Cards: Photo ID The Photo ID page contains the following information. Display Badge To display a badge, you must first select a cardholder from the Select Cardholder window. Then click Display Badge. The photo (if available) for that cardholder appears in the top right corner of the screen and the full badge for that cardholder appears in the large Badge Preview window.
62 Topaz User Manual Save Once all Photo Badging data for the cardholder has been entered, click Save. After clicking Save one of the following messages appears: • If “Operation Complete” is displayed, then no further changes are needed. • If “Duplicate Record” is displayed, then the Card Number has been repeated. Try a new number. • If “Operation Failed” is displayed, then a required field was not entered. Enter the field and try again.
Chapter 4 Cards 4. To select which photograph is to be used on the badge, move the mouse over the selected photograph in one of the four photo boxes at the bottom of the screen and click the left mouse button. This displays the newly selected photo in the Current Photo box above. Click OK to the left of the Current Photo to save this image into the cardholder database. 5. If you changed any of the video adjustments (Brightness, Contrast, etc.
64 Topaz User Manual 2. You may browse to select any folder. Sample photos are stored under Badger / Photos. 3. Locate the “jpg” file to import and click Open. The name of the file appears in the Photo File Name field. 4. Click Import Photo to display that image in the upper right corner of the screen. How to print a badge Note: The first time you print a badge, you must first select a printer from within the Badge Design program.
Chapter 4 Cards Masking Page The Masking page allows you to select the Security Areas that the cardholder is authorized to Mask/ Unmask. “Masking” means turning off the alarm for that Security Area and “Unmasking” means turning the alarm back on. While viewing any Cards page, click the Masking tab button at the top of the window. The following page displays: Figure 51..Cards: Masking Only Security Areas where masking is allowed are listed.
66 Topaz User Manual Figure 52.Security Area. Click the name under Security Areas that you want to allow Keypad Masking. That name appears in the Security Area Name field on the right. On this screen, select Keypad Masking Allowed. Repeat this process for all Security Areas in which you want to allow Keypad Masking. When you are done, click Save/Add to save your changes and return you to the Masking page.
Chapter 4 Cards 4. After clicking Save one of the following messages appears. • • If “Operation Complete” is displayed, then no further changes are needed. If “Operation Failed” is displayed, then a required field was not entered. Enter the field and try again. At any point if you wish to clear the entered information click Clear. CAUTION: Do not click Clear before clicking Save or newly entered data will be lost.
68 Topaz User Manual Information Page The Information page contains additional detailed information on the cardholder. The information in these fields is optional. To navigate to the Information page, from any page within the Cards pages click the Information tab button at the top of the screen. The following page displays. Figure 53.Cards: Information The maximum number of characters for each field is shown below.
Chapter 4 Cards At any point if you wish to clear the entered information, click Clear. CAUTION: Do not click Clear before clicking Save or newly entered data will be lost. Custom Fields Page The Custom Fields page contains eleven (11) additional fields you may custom configure for additional cardholder information not already available on the Information Page. To navigate to the Custom Fields page, from any page within the Cards pages click the Custom Fld. tab button at the top of the screen.
70 Topaz User Manual In the Cardholder Custom Fields window add any additional information for the currently selected cardholder to all desired fields and click Save. At any point if you wish to clear the entered information, click Clear. CAUTION: Clicking Clear before clicking Save will delete newly entered data. Batch Add Page The Batch Add Page allows you to add a maximum of 250 cards at one time.
Chapter 4 Cards The Batch Add page contains the following information. Company/Facility Code Enter up to 4 numbers for the Company Code in the first field that is encoded on the cards being added, and then enter up to 4 numbers for the Facility Code in the second field. Start at Card Number Enter up to 10 digits for the starting card number. Stop at Card Number Enter up to 10 digits for the ending card number. This range of cards (up to a maximum of 250 cards) is added to Topaz.
72 Topaz User Manual How to enter the card number range using a reader An alternative method of entering the Start at Card Number and Stop at Card Number is the following: 1. Leave the Start at Card Number and Stop at Card Number fields blank. 2. Take the first and last cards in the batch to any reader attached to the system. 3. Swipe the first card and the last card. 4. Return to the computer with the Batch Add Page showing. The card numbers display in those fields.
Chapter 4 Cards Batch Delete Page The Batch Delete page allows you to delete a range of cards in one easy step. To navigate to the Batch Delete page, from any page within the Cards pages click the Batch tab button at the top of the screen. Then click the Batch Delete tab button. When you have completed using the Batch function, click the Card # button to access the other page buttons. Figure 58.Cards: Batch Delete The Batch Delete page contains the following information.
74 Topaz User Manual
Chapter 5 Control This chapter includes information about using the Control button, which allows you to control readers, alarm points, and access trace, reset antipassback, perform service functions, and back up / restore the Topaz System databases. In this chapter: Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Reader Control Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Alarm Point Control Page . . . . . . . . . . . . . . . . . . . .
76 Topaz User Manual Overview The following pages are available through the main Control page. • • • • • • • • Reader Control Page on page 77 Alarm Point Control Page on page 79 Relay Control Page on page 81 Access Trace Page on page 83 Reset APB Page (Anti-Passback) on page 85 Database Page on page 90 Back Up\Restore Database Page on page 93 Diagnostic Settings Page on page 95 To navigate to the Control page, click the Control button in the left main toolbar. The following screen displays. Figure 59.
Chapter 5 Control Reader Control Page The Reader Control page allows you to check the status of any configured reader in the system and send manual commands to them such as unlock, lock, etc. To navigate to the Reader Control page, from any page within the Control pages click the Reader tab button at the top of the screen, or from the main control page click the Reader button on the right side of the screen. The following page displays. Figure 60.
78 Topaz User Manual The Reader Control page contains the following information: Status The top portion of the window under Status lists all pre-configured Readers. To check the status of any Reader, scroll through the list until the name of the Reader is located. The color of the text shows the status of the reader.
Chapter 5 Control Alarm Point Control Page The Alarm Point Control page allows you to mask, unmask, or check the status of the Alarm Input Points and Security Areas. To navigate to the Alarm Point Control page, from any page within the Control pages click the Alarm Point tab button at the top of the screen, or from the main control page click the Alarm Point button on the right side of the screen. The following page displays. Figure 61.
80 Topaz User Manual The Alarm Point Control page contains the following information: Status The top portion of the window under Status lists all pre-configured alarm points. To check the status of any Alarm Point or Security Area scroll through the list until the name of the Alarm Point or Security Area is located. The color of the name in the list determines its current status.
Chapter 5 Control Relay Control Page The Relay Control page allows you to control and check the status of relays and groups of relays. Relays are sometimes referred to as Output Points. To navigate to the Relay Control page, from any page within the Control pages click the Relay tab button at the top of the screen, or from the main control page click the Relay button on the right side of the Main Control screen. The following page displays. Figure 62.
82 Topaz User Manual The Relay Control page contains the following information: Status The top portion of the window under Status lists all pre-configured relays. To check the status of a Relay, scroll through the Status List in the upper portion of the window. The color of the name shows its status as follows: Green De-energized Red Energized (Not shown) Pulse Output Magenta Offline Control To control or change the status of a Relay Point, scroll through the list of Relay Output Points.
Chapter 5 Control Access Trace Page The Access Trace page allows you to setup a real time trace for Cardholder(s) or Reader(s). In a Cardholder trace, the movements of the selected cardholder in and out of access points are monitored. In a Reader trace, any activity at that reader is reported. The trace can be configured to be active only during a selected time schedule and can be sent to a selected workstation PC.
84 Topaz User Manual The Access Trace page contains the following information: Traces Available The top portion of the main window has two lists, one showing the Readers and one showing Cardholders. A scrollbar to the right of the list indicates that the list is longer than the window. Use the scrollbar to view the entire list. Workstation If a workstation is being used, from the list select the workstation for the trace to report to.
Chapter 5 Control Reset APB Page (Anti-Passback) The Reset APB page allows you to reset the Anti-Passback status of a cardholder or all cardholders in a selected Security Area. Reset APB is used to reset cardholders who have access to the APB Security Area to allow them to enter that area after they have exited without swiping their cards.
86 Topaz User Manual How to reset all cardholders This is used to reset cardholders who have exited the APB area without swiping their cards. This allows them back into the APB area. To reset all cardholders in a selected Security area: 1. Click the name of the Security Area in the Reset ALL Cardholders to Security Area list that you wish to reset. 2. After the name is highlighted, click Reset APB in the top of the Set All Cardholders section. A message “Operation Complete” displays. 3.
Chapter 5 Control Service The service tab includes: Panel Page on page 87 Database Page on page 90 Panel Page The Panel page allows you to download data to field and dial-up panels and to update panel firmware. To navigate to the Panel page, from any page within the Control pages click the Service tab button at the top of the window, or from the Control page click the Service Function button on the right side of the screen. The following page displays. Figure 65.
88 Topaz User Manual The Panel page contains the following information: Download Panels This section is used to download all data to a selected panel. Field Panels Scroll through the list of pre-configured panels in the Field Panels list and select the panel to download to by clicking on the name in the list. Download Once the name is highlighted, click to start the download of all data to the currently selected ACU panel.
Chapter 5 Control How to download data to a selected panel using a dial-up connection To download to a dial-up panel: 1. Scroll through the list of pre-configured Dial-up Panels and select the panel to download to by clicking on the name in the list so that it is highlighted. 2.
90 Topaz User Manual Database Page The Database page allows you to repair a damaged database. To navigate to the Database page, from any page within the Control pages, click the Service tab button at the top of the window and then the Database tab button, or from the Control page click the Service Function button on the right side of the screen, then the Database tab button. The following page displays. Figure 66.
Chapter 5 Control How to execute one of the repair programs 1. To run one or more of the following Database Repair options, click the white button to the right of the desired option. This places a black dot in the button indicating it has been selected. Only one option may be selected and executed at a time. Note: It is highly recommended that you backup your database before performing a database repair. To backup, go to Control Page – Back Up/Restore.
92 Topaz User Manual e. Select the dms2 folder. You should see a list of files such as the following: f. If you do not see a list with filenames and dates as shown above, select View and then Details. g. The files listed should correspond to the files in the Topaz message. h. Double-click the ‘Modified’ title to sort the files by date and time. i.
Chapter 5 Control Back Up\Restore Database Page The Back Up/Restore page allows you to back up and restore programs and data files. To navigate to the Back Up\Restore page, from any page within the Control pages click the Back Up\Rest. tab button at the top of the screen, or from the main Control Page click the Back Up\Restore button on the right side of the screen. The following page displays. Figure 67.Back Up/Restore page.
94 Topaz User Manual a. If you want to overwrite the log, click Back Up-Reset Logfile to start the backup process. b. If you want to append data to the end of the log, click Back Up-Don’t Reset Logfile to start the backup process. 3. One of the following messages should display: • • If “Operation Complete” is displayed, then no further changes are needed. If the message “Operation Failed” is displayed, one of the following has occurred. • A drive letter was not entered into the drive field.
Chapter 5 Control Diagnostic Settings Page The Diagnostic Settings page allows the operator to define what kind of information about the Topaz system is recorded. To navigate to the Diagnostic Settings page, from any page within the Control pages click the Diagnostic tab at the top of the screen, or from the main browser window click on the Diagnostic button on the right side of the screen. The following page displays. Figure 68.
96 Topaz User Manual The rows function as follows: • • • • • • • • Panel Communication: Records logic and data involved in communicating with the ACU panels. This includes such items as regular ‘polls’ sent to the panels, alarms and events recorded at the panels (readers and various sensors) and reported back to the host, and the data download that occurs when the panel first connects to the host.
Chapter 6 Status This chapter includes information on how to check the status of various devices in your system. In this chapter: Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 Field Panel Status Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Reader Status Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 Alarm Point Status Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 Relay Status Page .
98 Topaz User Manual Overview The Status button allows you to check the status on Field Panels, Readers, Alarm Points, and Output Relays. To navigate to the Status page, click the Status button in the left main toolbar. The following screen displays. Figure 69.Status page. Click the button next to the name of the type of device (Field Panel, Reader, etc.) for which you wish to check the status. While viewing any one of the status screens, you can refresh the screen by click the tab for the screen again.
Chapter 6 Status Field Panel Status Page The Field Panel Status page allows you to check the status of any configured Field Panel (SCP Device) in the system. To navigate to the Field Panel Status page click the button next to Field Panel on the main Status page, or click the Panel tab button at the top of the window while in any Status page. The following page displays. Figure 70.
100 Topaz User Manual Reader Status Page The Reader Status page allows you to check the status of any configured reader in the system. To navigate to the Reader Status page click the button next to Reader on the main Status page or click the Reader tab button at the top of the window while in any Status page. The following page displays. Figure 71.Reader Status page To check the status of a reader, scroll through the list of configured readers until the name of the reader appears in the list.
Chapter 6 Status Alarm Point Status Page The Alarm Point Status page allows you to check the status of any configured Alarm Point in the Topaz system. To navigate to the Alarm Point status page click the button next to Alarm Point on the main Status page or click the Alarm Point tab button at the top of the window while in any Status page. The following page displays. Figure 72.
102 Topaz User Manual Relay Status Page The Relay Status page allows you to check the status of any configured output relay in the Topaz system. To navigate to the Relay Status page click the button next to Output Relay on the main Status page or click the Relay tab button at the top of the window while in any Status page. The following page displays. Figure 73.
Chapter 7 Reports This chapter includes information on reports available within the system. In this chapter: Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cardholder Database Reports Page. . . . . . . . . . . . . . . . . . . . . System Setup Report Page . . . . . . . . . . . . . . . . . . . . . . . . . . . Recall Event Reports Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . Alarm History Reports Page . . . . . . . . . . . . . . . . . . . . . . . . .
104 Topaz User Manual Overview A large selection of reports is available within the Reports pages that can provide administrators with a display or printouts on cardholders, employees, events, alarms, and system configuration. To navigate to the Reports pages, click the Report button in the main navigation toolbar at the left side of the browser screen. The following screen displays. Figure 74.
Chapter 7 Reports Cardholder Database Reports Page The Cardholder Database Reports page can output a wide range of information on any cardholder in the system. You can select a variety of options to customize the report. To navigate to the Cardholder Database Reports page, from any page within the Reports pages click the Cardholders tab button at the top of the window, or from the main Reports page click the Cardholder Database button on the right side of the screen. The following page displays. Figure 75.
106 Topaz User Manual Output Report There are three ways to output the report. • Display Report (default) - Displays on the Workstation monitor. • Print Report – Is sent to the report printer. • Output To File -Saves the report into the file name specified in the Output File Name field. This saves the report results in a file for later use outside of Topaz. Select one of the above output options by clicking the white dot to the right of the selection.
Chapter 7 Reports System Setup Report Page This group of reports provides all information on how a particular site is configured. After the system has been configured and all data is entered, you can run reports, and generate lists on each of the setup items.
108 Topaz User Manual Field Panel Setup Report The Field Panel Setup Report provides all information on how the field panels are configured/set up in the system. To navigate to the Field Panel Setup Report page, from any page within the Reports pages click the System Setup tab button in the top navigation bar. The following page displays. Figure 78.System Setup: Field Panel The Field Panels page contains the following information: Field Panels The report lists all configured field panels.
Chapter 7 Reports Figure 79.
110 Topaz User Manual Reader Setup Report The Reader Setup Report provides all information on how the readers are configured/set up. To navigate to the Reader Setup Report page, from any page within the System Setup report pages click the Reader tab button in the top navigation bar. The following page displays. Figure 80.
Chapter 7 Reports Figure 81.
112 Topaz User Manual Alarm Point Setup Report The Alarm Point Setup Report tells how Alarm Points are configured/setup in the system. To navigate to the Alarm Point Setup Report page, from any page within the System Setup pages click the Alarm Point tab button in the top navigation bar. The System Setup report page displays. Figure 82.
Chapter 7 Reports Below is a sample of part of a displayed report for Alarm Point Setup. Figure 83.
114 Topaz User Manual Relay Setup Report The Relay Setup Report tells how relays are configured/setup in the system. To navigate to the Relay Setup Report page, from any page within the System Setup pages click the Relay tab button in the top navigation bar. The following page displays. Figure 84.System Setup: Relay The Relay page contains the following information: Relay Setup The Relay Setup report lists all configured relays. Display Report This is the default.
Chapter 7 Reports Figure 85.
116 Topaz User Manual Serial Port Setup Report The Serial Port Setup Report recalls how Serial Ports are configured/setup in the system. To navigate to the Serial Port Setup Report page, from any page within the System Setup pages click the Serial Port tab button in the top navigation bar. The following page displays. Figure 86.System Setup: Serial Port The Serial Port page contains the following information: Serial Ports The Serial Port report lists all configured serial ports.
Chapter 7 Reports Figure 87.
118 Topaz User Manual Security Area Setup Report The Security Area Setup Report recalls how Security Areas have been setup. To navigate to the Security Area Setup Report page, from any page within the System Setup pages click the Security Area tab button in the top navigation bar. The following page displays. Figure 88.System Setup: Security Area The Security Area page contains the following information: Security Area Setup The Security Area Setup report recalls how Security Areas have been setup.
Chapter 7 Reports Cancel Report Click to stop the report or when you have finished viewing the report on the monitor. This cancels the operation and returns to the report screen. If no report is displaying and you click Cancel, it returns to the Reports page. Below is a sample of a displayed report for Security Area setup. Figure 89.
120 Topaz User Manual Access Groups Setup Report The Access Group Setup Report recalls how Access Groups have been setup. To navigate to the Access Group Setup Report page, from any page within the System Setup pages click the Access Grp. tab button in the top navigation bar. The following page displays. Figure 90.System Setup: Access Group The Access Group page contains the following information: Access Group Setup The Access Group Setup report recalls how Access Groups have been set up.
Chapter 7 Reports Figure 91.
122 Topaz User Manual Time Schedule Setup Report The Time Schedule Setup Report recalls how Time Schedules have been setup. To navigate to the Time Schedule Setup Report page, from any page within the System Setup pages click the Time Sched. tab button in the top navigation bar. The following page displays. Figure 92.System Setup: Time Schedule The Time Schedule page contains the following information: Time Schedule SetupThe Time Schedule Setup report recalls how Time Schedules have been setup.
Chapter 7 Reports Below is a sample of part of a displayed report for Time Schedule setup. Figure 93.
124 Topaz User Manual Holiday Setup Report The Holiday Setup Report recalls how Holidays have been setup. To navigate to the Holiday Setup Report page, from any page within the System Setup pages click the Holiday tab button in the top navigation bar. The following page displays. Figure 94.System Setup: Holidays The Holidays page contains the following information: Holiday Setup The Holiday Setup report recalls how holidays have been set up. The report lists all configured holidays.
Chapter 7 Reports Figure 95.Sample Holiday Setup report Instruction Message Setup Report The Instruction Message Setup Report recalls how Instruction Messages have been setup. To navigate to the Instruction Message Setup Report page, from any page within the System Setup pages click the Instruction Messages tab button in the top navigation bar. The following page displays. Figure 96.
126 Topaz User Manual The Instructions page contains the following information: Instruction Message The Instruction Message Setup report recalls how instruction messages have been setup. Setup All Instruction Messages? If Yes is selected, all instruction messages are listed on the report. If No is selected, then an instruction message must be selected from the drop-down list under Instruction Message Name.
Chapter 7 Reports Access Event Reporting Options Setup Report The Access Event Reporting Options Setup Report recalls how Access Events have been setup. To navigate to the Access Event Reporting Options Setup Report page, from any page within the System Setup pages click the Access Reporting Options tab button in the top navigation bar. The following page displays. Figure 98.
128 Topaz User Manual Below is a sample of a displayed report for Access Event Reporting Options setup. Figure 99.
Chapter 7 Reports Elevator Control Setup Report The Elevator Control Setup Report recalls how elevators have been setup. To navigate to the Elevator Control Setup Report page, from any page within the System Setup pages click the Elevator tab button in the top navigation bar. The following page displays. Figure 100.System Setup: Elevator The Elevator page contains the following information: Elevator Control Setup The Elevator Control Setup report recalls how elevators have been set up.
130 Topaz User Manual Figure 101.Sample Elevator Control Setup report Operator Type Report The Operator Type Report recalls the different Operator Types that have been defined. To navigate to the Operator Type Report page, from any page within the System Setup pages click the Op. Type tab button in the top navigation bar. The following page displays. Figure 102.
Chapter 7 Reports The Operator Type page contains the following information: Operator Type The Operator Type report recalls how operator types have been set up. The report lists all configured operator types. Display Report This is the default. Click to display on the Workstation monitor. Print Report Click to send to the report printer. Output To File Click to save the report into the file name specified in the Output File Name field.
132 Topaz User Manual Capabilities Report The Setup Capabilities Report provides detailed information as to the maximum capabilities that are configured on your system. For example, how many card readers you can address, the number of cardholders you may add, optional programs supported by your system. At the bottom, the report will show how much space is left in your Topaz archive file.
Chapter 7 Reports Cancel Report Click to stop the report or when you have finished viewing the report on the monitor. This cancels the operation and return to the report screen. If no report displays and you click Cancel, it returns to the Reports page. Below is a sample of part of a displayed report for System Capacities. Figure 105.
134 Topaz User Manual Recall Event Reports Page These reports can display and print out a complete listing of all events recorded to the current on-line event log file, events that occurred while the server was shut down, or events that have been archived or backed up. The fields on the Recall All Events screen can be modified to reduce or expand the report range.
Chapter 7 Reports Recall All Events Report This procedure recalls all logged events by time period. To navigate to the report, from any page within the Reports pages click the Recall Event tab button. The following All Events page displays. Figure 107.Recall Event: All Events The Recall All Events page contains the following information: Recall All Events This report recalls all logged events by time period. Log File Disk Drive Select the drive letter where the history log file is located.
136 Topaz User Manual Output File Name If you selected Output to File, enter the name of the file to contain the report information. The Output File Name can have up to 64 characters. For example, you can type “Myreport” and the report is saved into the file named Myreport in the directory where Topaz was installed. You may enter a path with the file name, for example, “c:\reports\Myreport”. The format of the report files is always plain text that can be opened in Notepad.
Chapter 7 Reports Recall By Event Number Report To navigate to the Recall by Event Number reports page, from the Main Reports page click the Recall Events tab button at the top and/or then click the Event # tab button in the Recall Events pages. The following page displays. Note: Recalling events by number is an extremely slow process. Where possible, recall events by time. Figure 109.
138 Topaz User Manual Ending Event Number Enter the event number for the last event of the report. The default number is the last event in the history log file. Display Report This is the default. Click to display on the Workstation monitor. Print Report Click to send to the report printer. Output To File Click to save the report into the file name specified in the Output File Name field. This saves the report results in a file for later use outside of Topaz.
Chapter 7 Reports Recall User Actions Report The Recall User Actions Report recalls a description of the action performed by the system operators during a selected period of time. If an operator has performed an operation other than displaying or printing information, the description includes a more detailed explanation of the operation, such as creating a monitor point or deleting a disk file.
140 Topaz User Manual Stop Date From the drop-down list select the Month, Day, and Year on which the report should stop. A full calendar can be displayed by clicking the Calendar icon. Stop Time From the drop-down list select the Hour, Minute, and Seconds on which the report should stop. Display Report This is the default. Click to display on the Workstation monitor. Print Report Click to send to the report printer.
Chapter 7 Reports Recall System Device Events Report The Recall System Device Events Report recalls all system and device events that occurred during your selected period of time. To navigate to the report, from the Main Reports page click the Recall Events tab button in the top navigation toolbar and then click the Sys. Device tab button. The following page displays. Figure 113.
142 Topaz User Manual Output To File Click to save the report into the file name specified in the Output File Name field. This saves the report results in a file for later use outside of Topaz. Output File Name If you selected Output to File, enter the name of the file to contain the report information. The Output File Name can have up to 64 characters. For example, you can type “Myreport” and the report is saved into the file named Myreport in the directory where Topaz was installed.
Chapter 7 Reports Recall Other Events Report The Recall Other Events Report recalls all events not covered in any of the other reports like, Acknowledgement, Commentary, Remote Control, Alarm Masking, Keypad Time Zone, Secure Area Monitor, Redundant System, Ack Timeout, System Error, etc. To navigate to the report, from within any Reports page click the Recall Events tab button in the top navigation bar and then click the Other Events tab button. The following page displays. Figure 115.
144 Topaz User Manual Other Event Type • Acknowledge - Recalls the workstation the event number was acknowledged from, password used, time and date acknowledged. • Commentary - Recalls the workstation the event was acknowledged from, commentary entered by the operator, time and date the commentary was entered. • System Error - Recalls system errors that occurred, time and date of occurrence. Display Report This is the default. Click to display on the Workstation monitor.
Chapter 7 Reports If the report recalls more than 1000 events, the message below is displayed allowing you the opportunity to cancel the search for additional events. Below is a sample of a displayed Commentary events report. Figure 117.Sample Recall Commentary Events report Below is a sample of a displayed System Error events report. Figure 118.
146 Topaz User Manual Recall Access Events Report The Recall Access Events Report recalls all access events for a selected time period and all security areas and all readers or a specific security area or reader. To navigate to the Recall Access Events Report page from within the report pages click the Recall Events tab button in the top navigation bar and then click the Access Events tab button. The following page displays. Figure 119.
Chapter 7 Reports Security Areas From the drop-down list of pre-configured areas select the Security Area for which all Access Events are to be recalled. The default is all security areas. If a single security area is selected, the readers option will not be available. Only one or all security areas can be recalled in a single report. If more than one security area is desired, additional reports must be run for each area. Readers Select the Reader for which Access Events are to be recalled.
148 Topaz User Manual Below is a sample of a displayed Recall Access Events report. Figure 120.
Chapter 7 Reports Recall Alarm Events Report The Recall Alarm Events Report recalls all alarm events for a selected time period for all security areas and all alarm points or a specific security area or alarm point. To navigate to the Recall Alarm Events Report from within Report pages click the Recall Events tab button in the top navigation bar and then click the Alarm Event tab button. The following page displays. Figure 121.
150 Topaz User Manual Security Areas Select the Security Area for All Alarm Events are to be recalled. The default is all security areas. If a single security area is selected, the alarm points option will not be selectable. Only one or all security areas can be recalled in a single report. If more than one security area is desired, additional reports must be run for each security area desired. Alarm Points Select the Alarm Point for which alarm events are to be recalled.
Chapter 7 Reports Below is a sample of a displayed report for Recall Alarm Events. Figure 122.
152 Topaz User Manual Alarm History Reports Page The Alarm History Report recalls summarized history reports of alarms and troubles that have occurred during a specified period of time by alarm point or security area. The report calculates the following for any alarm in the report: • • • Frequency - The number of times the alarm occurred in the time period selected. Total Duration - The length of time the alarm point was in alarm for each occurrence and then the sum total of all those occurrences.
Chapter 7 Reports Stop Date From the drop-down list select the Month, Day, and Year on which the report should stop. A full calendar can be displayed by clicking the Calendar icon. Stop Time From the drop-down list select the Hour, Minute, and Seconds on which the report should stop. Security Areas Select the Security Area for which Alarm History is to be recalled. The default is all security areas with all alarm points.
154 Topaz User Manual Below is a sample of a displayed Alarm History Report. Figure 124.
Chapter 7 Reports Fields in the Report The table below describes all fields (report columns and line entries) that can be included in an Alarm History report. Whether or not the field is included is a function of the type of report and the report options specified. Table 7. Alarm History report fields Report Item Description Start Date/Time Beginning date/time for the reporting period you are requesting. End Date/Time Ending date/time of reporting period.
156 Topaz User Manual Employee Reports Page The Employee Report can provide a wide range of information regarding any employee in the system. You can set up different options depending upon what type of report is needed. To navigate to the Employee Report page, from any page within the Reports pages click the Employee Reports tab button at the top of the window. The following page displays. Figure 125.
Chapter 7 Reports Available Fields Select which fields you wish to appear on the report, in the order you wish them to appear from left to right, by selecting a field and clicking the right arrow. This moves that field name to the Selected Fields on the right. Note: Do not select the same field you are sorting by. If you do, this duplicates that field on the report. The field you sort on will be the first field on the report.
158 Topaz User Manual Run Report To send the report to the destination you specified above (display, printer, or file), click Run Report in the bottom right corner of the browser window. A message “Report Completed” displays, with the number of records printed. Click OK to continue. If the report does not find any matches for the options that have been entered, the screen returns the following message “Report Completed, 0 Records Printed”.
Chapter 8 Setup This chapter includes information on how to setup and configure the Topaz System software. In this chapter: Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Operators Setup Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Operator Type Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Time Schedule Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Security Area Page. . . . . . . . . . . . .
160 Topaz User Manual Overview The Setup pages allow you to setup and configure the Topaz System software. To navigate to the Setup pages, click the Setup button in the left frame of the browser window to see the following: Figure 127.Setup To navigate to one of the Setup pages, click the button next to the desired page. Each of the Setup pages is covered in detail on the following pages.
Chapter 8 Setup Operators Setup Page The Operators page allows you to configure up to 256 operators and assign them 47 different functions. To navigate to the Operators page, from any Setup page click the Operators tab button at the top of the page. The following page displays. Figure 128.Operators The Operators Setup page contains the following information: System Operators A list of all configured operators. Operator Name Enter the Operator Name (name or nickname) of up to 8 alphanumeric characters.
162 Topaz User Manual Save/Add Once all data for the new cardholder has been entered, click Save/Add. After clicking Save one of three messages appears. • If “Operation Complete” is displayed, no further changes are needed. • If “Duplicate Record” is displayed, then the operator name has been repeated. Use a new operator name and try saving again. • If “Operation Failed” is displayed, then a required field was not entered. Enter the required information and try saving again.
Chapter 8 Setup Operator Type Page The Operator Type page allows you to configure, add, and assign 47 different functions to 64 types of operators. To navigate to the Operator Type page, from any Setup page click the Operators tab button at the top of the window and then the Op. Type tab button. The following page displays. Figure 129.Operator Type The Operator Type page contains the following information: Operator Types This is a list of Operator Types that has already been configured.
164 Topaz User Manual Level of Restriction If one or more functions are listed under Restricted, the Level of Restriction field displays. There are two choices for level of Restriction: No Access – That Operator Type cannot access or view any information on that function screen. The default restriction for a new Operator Type is “No Access”. Display Only – That Operator Type can view the information on that function screen but cannot add, modify, or delete any of the information.
Chapter 8 Setup How to add an operator type 1. Start by clicking Clear. 2. Enter the Operator Type Name of up to 16 alphanumeric characters. 3. Enter the Inactivity Time. 4. Using the Allowed field, if desired restrict the functions that this operator type can perform. 5. Select the Level of Restrictions, No Access (the default) or Display Only. 6. Click Save/Add. How to modify an operator type 1. Click the name for the Operator Type in the list that you wish to modify.
166 Topaz User Manual Time Schedule Page The Time Schedule page allows you to configure time frames to link to functions within Topaz. For example, you can configure a Time Schedule to automatically lock, and unlock doors, mask alarms during business hours, or to turn on the parking lot lights. To navigate to the Time Schedule page, from any Setup page click the Time Schedule tab button at the top of the page, or from the main Setup page click the Time Schedules button on the right side of the page.
Chapter 8 Setup Active on Days Select the days of the week that the schedule is active. Do this by clicking each box to add a check mark for each day of the week you want the schedule to be active. Note: You may need to use more than one setting of Start Time, Stop Time, and Active on Days for shifts that occur over midnight or over time schedules. For example, if you are configuring the times for a shift that works from 10pm to 6am, you will have to set two time segments.
168 Topaz User Manual of schedule parameters. A maximum of 8 time segments can be configured for one Time Schedule. 4. When all fields have been set correctly, click Save/Add. A message “Operation Complete” displays. How to modify a time schedule 1. Select the Time Schedule to be modified by clicking on the Schedule Name list. Once highlighted in the list, you can see the times and days it is set for. 2. The name that was selected above under Schedules displays in this field.
Chapter 8 Setup The Security Area page contains the following information: Security Areas A list of all configured security areas. Security Area Description Enter up to 80 alphanumeric characters for the description of the security area being configured. Security Area Name Enter up to 12 alphanumeric characters for the name for the security area being configured. This is the name that assigned to devices that are associated with the area.
170 Topaz User Manual 2. Enter the Security Area Name and Security Area Description 3. If the Security Area is associated with devices connected to an ACU panel that communicates through Dialup, select a Dial-up Panel Name. 4. If the area is controlled by Anti-Passback, select APB Control in Area and Time Delay for Re-entry. 5. Select Keypad Masking Allowed if you want the cardholder to be allowed to mask alarms. Masking means that alarms for that area are turned off. 6.
Chapter 8 Setup How to use keypad masking Configuration Keypad Masking requires three conditions to be set, in the following order: 1. Under Setup – Security Areas, click the area name under Security Areas, to place the name under Security Area Name. Then select the check box next to Keypad Masking Allowed. 2. To mask any alarms, the cardholder must first be allowed access into that Security Area.
172 Topaz User Manual Access Group Page The Access Group page allows you to add one or more Security Areas to an Access Group and define the Time Schedule to each area. To navigate to the Access Group page, from any Setup page click the Access Grp. tab button at the top of the page, or from the main Setup Page click the Access Groups button on the right side of the screen. The following page displays. Figure 132.
Chapter 8 Setup Save/Add Once all data for the new cardholder has been entered, click Save/Add. After clicking Save one of the following messages appears. • If “Operation Complete” is displayed, then no further changes are needed • If “Duplicate Record” is displayed, then the Access Group Name has been repeated. Use a new name and try saving again. • If “Operation Failed” is displayed, then a required field was not entered. Enter the field and try saving again.
174 Topaz User Manual a. Click the security area name to modify under Selected Security Areas. b. Then select the new Time Schedule from the drop-down list and click the desired time schedule. 5. Once all changes have been made to the Access Group, click Save/Add. How to delete an access group CAUTION: DO NOT delete an Access Group until all cardholders have been deleted from the group. 1.
Chapter 8 Setup Site Settings Page The Site Settings page allows you to configure various settings applicable to your site. To navigate to the Site Settings page, from any Setup page click the Site Settings tab button at the top of the window, or from the main Setup Page click the Site Settings button on the right side of the screen. The following page displays. Figure 133.
176 Topaz User Manual # of Invalid PIN Attempts Before Card Deactivation Set the number of times a cardholder may enter the wrong PIN before their card is deactivated. The default is Disabled and the possible selections are 1 through 9 times. Note: Event Report Card Name With Encode Card Format If a card has been deactivated, before it can be activated again, you must change the deactivation date in the cardholder record to make the card valid again.
Chapter 8 Setup Custom Fields Page The Custom Fields page allow you to custom design 11 fields for any data field needed on a cardholder, in addition to the default fields in the cardholder database. For example, you can add Address, Emergency Notification, etc. To navigate to the Custom Fields page, from any Setup page, click the Custom Fld. tab button at the top of the window, or from the main Setup Page click the Custom Cardholder Field button on the right side of the screen.
178 Topaz User Manual How to add a custom field 1. You add a field by entering the name (up to 12 alphanumeric characters) in one of the available blank fields on this page. 2. Click Save. A message “Operation Complete” displays and new names appear in the Cardholder page as new field names. How to modify a custom field 1. You modify an existing name by changing the text in the field (up to 12 alphanumeric characters). 2. Once the text in the fields appears as desired, click Save.
Chapter 8 Setup Facility Code Page The Facility Code page allows you to enter as many as 16 Facility/Company Codes for different sets of cards. The Company Code and Facility Code are a set of numbers encoded into the access card that the system uses to identify which site the cardholder is from. When you purchase cards, you receive a particular company code for the set.
180 Topaz User Manual Variable Card Page The Variable Card Page allows you to configure the system to accept card formats other than the pre-defined standard formats normally supported. This provides wider flexibility in the use of existing cards. Custom Card Formats are used when upgrading readers without having to change the existing card technology at a site. By entering the bit location and length in each of the code fields, a card format is created that is then assigned to one or more readers.
Chapter 8 Setup Facility Code • Start - Select the location of the first bit for the Facility Code as the Start value. For a Start value, select from 1-64 bits. • Length - The Length is the number of bits to use for the Facility Code. For a length, select a value from 0-16 bits. Card Number • Start - Select the location of the first bit for the Card Number as the Start value. For a Start value, select from 1-64 bits. • Length - The Length is the number of bits to use for the Card Number.
182 Topaz User Manual Issue Code The Issue Code is normally 1 digit and is set to 1. You can use an Issue Code for replaced cards, etc. • Start - Select the location of the first bit for the Issue Code as the Start value. For a Start value, select from 2-40 bits. • Length - The Length is the number of digits to use for the Issue Code. For a length, select a value from 0-2 digits. • Field Separator - Most cards do not use a Field Separator.
Chapter 8 Setup Table 9. Example of a 26-bit Wiegand Card Format with a company but no facility code Field Start Length Issue Code 2 0 Table 10. Example of a 34-bit Wiegand Card Format with no parity (Honeywell Standard) Field Start Length Company Code 2 0 Facility Code 2 16 Card Number 18 16 Issue Code 2 0 Table 11.
184 Topaz User Manual 4. Click Save. Table 13. Example of a 14-digit Mag Stripe Card Format Field Start Length Company Code 2 3 Facility Code 5 2 Card Number 7 6 Issue Code 13 1 If a particular card had a Company Code of 3, a Facility Code of 2, and a Card Number of 12, the Mag Stripe Card would look like the example below. The B is the Begin (Start) digit and the F is the Finish (Stop) digit. Spaces are used to make the value below easier to read. The card has no spaces. Table 14.
Chapter 8 Setup Access Card Test Request Log #________________ Dealer:______________________________________________________Date:_______________ Street: _________________________________________________________________________ City:_____________________________________________State:_______Zip Code:___________ Salesperson:__________________________________________________Fax:_______________ Phone:________________________________Ext:_________Email: ________________________ End User:__________________________
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Chapter 8 Setup Reader Event Page The Reader Event page allows you to select how events related to access attempts are handled. The selections determine the system's response to a denied or authorized access event. You can determine whether to Acknowledge, Display, or Print each of the possible access attempts. For a list of reader events, see Appendix A, Access Code Definitions. To navigate to the Reader Event page, from any Setup page click the Reader Evnt.
188 Topaz User Manual How to configure reader events 1. Select from the list of Event Names by scrolling through the list and clicking on the name of the event to be configured. 2. Select Yes/No for the following settings: • • • • Acknowledge Display Print Auto Acknowledge 3. After all events have been set up, click Save. After clicking Save the message “Operation Complete” displays.
Alarm Instruction Page The Alarm Instruction page allows you to add unique instruction messages to be displayed to the operator when an event occurs. To navigate to the Alarm Instruction page from any setup page, click the Alarm Opt. tab button at the top of the window, or from the main Setup page click the Alarm Options button on the right side of the page. Then click the Instructions tab button and the following page displays. Figure 138.
How to add an instruction message 1. Start by clicking Clear to clear all fields for data entry. 2. Enter the Alarm Instruction Name. 3. Enter the Alarm Message Text. 4. Click Save/Add to save the new instruction message. A message “Operation Complete” displays. How to modify an instruction message 1. Start by selecting the Alarm Instruction Message to be modified by clicking on the name listed in the Alarm Instruction Names list. 2. After making changes to the Message text, click Save/Add.
Chapter 8 Setup Alarm Categories Page The Alarm Categories page allows you to group alarm events by name. The System comes with 16 generic alarm categories. The alarm categories appear in event reports and classify alarm events. You can change any alarm category designation (defaults are shown below) to a description that is better suited to your facility or application.
192 Topaz User Manual Holidays Page The Holidays page allows you to predefine up to 32 Holidays to be used with Time Schedules to authorize access, control alarms, and output relays. Holidays are normally used to make the date assigned behave like another day off, for example, a Saturday or Sunday. If no Holiday is assigned for a given date, then the normal access rules apply for that date.
Chapter 8 Setup How to add a new holiday 1. Start by clicking Clear to clear all fields for data entry. 2. In the Description field enter the name of the holiday. 3. Select the Date for the holiday. 4. If access on this holiday is to follow a schedule other than the normal schedule, select a holiday type. Holiday Types are normally used for different countries where the date is treated differently. For example, some countries may have the Friday after the U.S.
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Chapter 9 Hardware This chapter includes information on how to set up and configure hardware connected to the Topaz system. In this chapter: Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Serial Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . LAN Communication. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Workstation Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
196 Topaz User Manual Overview The Hardware pages allow you to setup and configure hardware connected to the System. To navigate to the Hardware pages, click the Hardware button in the Main navigation button window on the left side of the screen. The following page displays. Figure 141.Hardware To access one of the options in the Hardware pages, click the button next to the option.
Chapter 9 Hardware Serial Port The Serial Port page is used to setup or modify settings of the PC Workstation's serial communication ports. Configuration includes if the port is active or not, communication baud rate (speed), etc. To navigate to the Serial Port page from any Hardware page, click the Serial Port tab button at the top of the window, or from the main Hardware page click the Serial Port button on the right side of the page. The following page displays. Figure 142.
198 Topaz User Manual Port Connection Device From the drop-down list select the type of device that connected to the port. The list of equipment selection is as follows • SCP Device • SCP Dial-up • Video Switcher - If this device is selected, the Video Switcher Type field is active allowing a selection of a brand of switcher. Note: You cannot change the connection device after the serial port has been saved. You cannot change the connection device after the field panel is assigned to a serial port.
Chapter 9 Hardware Video Switcher Commands Table 16.
200 Topaz User Manual LAN Communication The LAN Communication page allows you to configure the LAN Adapters and TCP/IP address. To navigate to the LAN Communication page from any Hardware page click the LAN Com tab button in the top navigation bar, or from the main Hardware screen click the LAN Communications button on the right side of the screen. The following page displays. Figure 143.
Chapter 9 Hardware How to add a new LAN adapter 1. Start by clicking Clear to clear all fields. 2. Enter the LAN Adapter Name. 3. Enter the TCP / IP Address for the LAN adapter. 4. After all fields have been added to the LAN Communication page, click Save/Add. A message “Operation Complete” displays. How to modify a LAN adapter 1. Select the LAN Adapter to be modified from the LAN Adapters list by clicking on the name to highlight it. 2.
202 Topaz User Manual Network Communications This section provides guidelines for the network environment needed to support communication between a Topaz Server and ACU Networked Intelligent Controller Field Panels. While it is not possible to address every variable that may exist in a customer’s network environment, this highlights key network considerations. The information in the following table is assuming a minimum Topaz server software revision of 1.
Chapter 9 Hardware Table 17. Network communications guidelines (continued) Network Hops To ensure consistency, the number and distance of hops between a field panel’s LAN port and it’s hosting server should be kept to a minimum. Download Activity Two types of download activity can occur: Full panel downloads or smaller downloads that occur during routine use of the system. During the download operation, the ACU is fully operational after power-up.
204 Topaz User Manual Workstation Page The Workstation page allows you to control how the workstation responds during use. For example, whether the workstation has photo badging capability, alarm color graphics capability, etc. To navigate to the Workstation page, click the Workstation tab button in the top navigation bar or from the main Hardware screen click the Workstation button on the right side of the screen. The following page displays. Figure 144.Workstation.
Chapter 9 Hardware Event Printer To select an event printer, click the drop-down list and click the name of the local printer. The Event Printer prints all events that are generated by the system. The default is “None”. Note: If no printer is listed, you need to configure a local printer connected directly to the workstation. CAUTION: You cannot select the same printer for both Event Printer and Report Printer. You must use two different printers.
206 Topaz User Manual How to add a workstation To add a workstation, you should first install the Topaz software on the new workstation’s computer. When that workstation logs on with the software for the first time, the server creates a new record for that workstation under the Workstation Name field and the Internet (TCP/IP) Address. The values for all fields on the workstation screen are the default values. See How to install a workstation on page 207.
Chapter 9 Hardware How to install a workstation Setting up Internet Explorer: 1. From Window’s desktop, right-click the Internet Explorer Icon and select Properties. 2. On the General tab, click Settings, select Every visit to the page, and lastly click OK to save. 3. On the Security tab, click the Local Intranet icon. Click Custom Level.
208 Topaz User Manual Figure 145.Topaz: Install 1. Click Install TOPAZ to start the installation setup. 2. If this is the first time Topaz has been installed on your computer and the Microsoft .NET Framework is not installed, the Wise Installation Wizard dialog window shown above displays. Extracting and installing the .NET framework may take several minutes. Please wait while the Hourglass progress icon rotates. When the framework is completed, the Topaz Installation Wizard begins. If the .
Chapter 9 Hardware Figure 146.Topaz: Welcome 3. Click Next> to continue. Figure 147.Topaz: License Agreement The next window is the End User License Agreement. Read it then select I accept the license agreement. The Next button becomes available once the agreement is accepted. Click Next to continue.
210 Topaz User Manual Figure 148.Topaz: User Information 4. The next window asks you to enter User Information. Type the name of the user in to the Full Name field and the name of the organization into the Organization field. Select the radio button beside Anyone who uses this computer. This is used to permit the system to communicate with and respond to the Video Recorder. Click Next to continue. Figure 149.
Chapter 9 Hardware Figure 150.Browse for Folder b. If you prefer to use a different directory, such as “Program Files”, select the desired location for the Topaz software (such as C:\PROGRAM Files\Topaz) and click OK, then Next. Figure 151.Topaz: Type of Installation 5. This dialog window determines the type of installation you are doing. Since you are installing the workstation, click the radio button next to Topaz Workstation.
212 Topaz User Manual Figure 152.Topaz: Ready to Install the Application 6. If you satisfied with your settings, click Next to start installing the system. Figure 153.Topaz: Updating System The wizard uploads the required files and installs them onto the computer. During the process, a progress bar displays.
Chapter 9 Hardware Figure 154.Topaz: Successfully installed 7. When all files have been installed, the Topaz has been successfully installed dialog window displays. Click Finish to continue with the installation of several video files. These files are installed whether or not you are using Video. Figure 155.NVR Codec Installer 8. Click OK to install the Video files. Note: If a warning window displays that certain files already exist, click Yes to continue.
214 Topaz User Manual 9. This dialog window appears if you selected Yes, I want to add workstations when installing the server. Click OK and another Browse window appears. Select the directory or drive where the Workstation.hta file was saved. After selecting the location click OK. 10. The dialog window indicates that the file was written successfully. Now wait a few seconds and the Sentinel Driver installation wizard starts. Figure 156.Sentinel System Driver: Welcome.
Chapter 9 Hardware Figure 157.Sentinel System Driver: Ready to Install 12. Remove all software sentinel keys from the USB port before continuing. Click Install to continue. Figure 158.Sentinel System Driver: License Agreement 13. Select I accept the terms in the license agreement, and the Next button becomes available. Click Next to continue.
216 Topaz User Manual Figure 159.Sentinel System Driver: Setup Type 14. Select Complete, then Click Next > to continue. Figure 160.Sentinel System Driver: Ready to Install 15. Remove USB sentinel keys before continuing, then Click Install. A screen with a progress bar displays while the Sentinel Driver files are installed.
Chapter 9 Hardware Figure 161.Sentinel System Driver: InstallShield Wizard Completed 16. Click Finish. 17. You are now returned to the desktop and the following message displays. 18. You must restart your PC for the Topaz software to be activated. Click Yes to reboot your system. This ends the installation steps for a workstation. To start Topaz, double-click the Topaz icon on your desktop.
218 Topaz User Manual How to configure an event printer To select an event printer, click the drop-down list and click the name of the local printer. The Event Printer prints all events that are generated by the system. The default is “None”. If no printer is listed, you need to configure a local printer connected directly to the workstation. You cannot select the same printer for both Event Printer and Report Printer. You must use two different printers.
Chapter 9 Hardware Figure 164.Printers menu 4. For windows 2000 click the Advanced tab. Figure 165.
220 Topaz User Manual 5. Click the radio button to the left of Print directly to the printer to select it. 6. Click OK. 7. Close the Printers window. Setup is now complete and you can now select the events printer in the Event Printer field on the Workstation Page. How to configure a report printer If you want to print reports, a Report Printer must be selected. The drop-down list shows all configured printers listed that have been added to the workstation. The default is “None”.
Chapter 9 Hardware Table 18. Port usage Port # Name Recv Size Xmit Size Defining pgms 5070 CGBDG_PORT 1024000 1024000 guihttp.h, 5080 EVENT_PORT 256 1024 guihttp.h, eventmsg.java 5090 DFRAME_PORT 1024 1024 guihttp.h, dframe.java 5200 nvrapi.cpp 5300 nvrapi.cpp, ncrctrl.js 6000 nvrapi.cpp 6080 ALARM_PORT 6081 ALMREC_PORT 8192 4096 guihttp.h, alarmsend.java 7070 MONITOR_PORT 8192 512 guihttp.h, mpuprun.c 7077 NVRMONITOR_PORT guihtdvr.h, mpuprun.c, guicctv.
222 Topaz User Manual Field Panel Page The Field Panel pages have three sub-pages. • • • Field Panel Setup Page on page 223 Dial-up Page on page 226 Elevator Control on page 229 They are used to configure more specific information for the field hardware. To navigate to the Field Panel pages while in any Hardware page, click the Field Panel tab button at the top of the window, or from the main Hardware screen click the Field Panel button on the right side of the screen. The following page displays.
Chapter 9 Hardware Field Panel Setup Page The Field Panel Setup page is used specifically for adding or modifying new hardware. Here is where you configure the ACU’s address, serial number, communications port, off line message, and expansion modules. Figure 167.Field Panel: Setup The Field Panel Setup page contains the following information: Panel Name Enter a name for the field panel (up to 15 characters). Panel Type The only selection is ACU.
224 Topaz User Manual Server COM Port From the drop-down list select the computer communication port for the field panel. COM1 - The physical communication port on the back of the PC. Note: Click the link arrow to set up an additional Com Port. When setup has been completed, close the window by clicking Save. Serial Number The serial number is a unique number for each field panel and is only required for dial-up panels.
Chapter 9 Hardware 1. Click Clear to clear all fields. 2. Fill in the information for the new field panel. 3. After all fields have been added to the Field Panel page, click Save/Add. A message “Operation Complete” displays. How to modify a field panel 1. To modify a Field Panel you must first select the panel to be modified. Do this by clicking on the name of the Field Panel in the list to be modified in the “Configured Panels” window on the right side of the screen. 2.
226 Topaz User Manual Dial-up Page The Dial-up Page allows you to configure a dial-up connection from the ACU panel to the server. Dial-up communication is used when an ACURT Panel is connected to a standard voice dial telephone line and the server PC has an external US Robotics modem connected to its RS232 communication port. The PC is configured to dial the phone number connected to the ACURT to download new information. The ACURT panel may also Dial-up the Host PC to report alarms or download events.
Chapter 9 Hardware The Dial-Up page contains the following information: Panel Phone Number Enter the standard dial-up telephone number that the panel is connected to the server, for example, “555-1234” (without the quotes). If you must “dial out” to get an outside line first and you need to first dial a number such as “9” followed by a pause, enter the number as “9,555-1234”. The comma is needed for a pause.
228 Topaz User Manual How to set up an external modem Hardware setup The switches on the back of the modem must be configured with switches 5 and 6 set to the UP position, all others should be in the down position as shown to the right. Note: The Topaz Software ONLY supports the (USR) US Robotics 33.6 faxmodem or the 56K V.90 faxmodem, Sportster modem models 0701 or 0459. Note: You do NOT need to install the modem or drivers in Windows.
Chapter 9 Hardware Elevator Control The Elevator Control Software (ECS) is an enhancement that allows Topaz to manage floor access. This feature is turned on in the Field Panel configuration page. Topaz associates cab and floor numbers with a security area and a relay. Once a field panel is configured for the elevator control function, it can only be used for elevator control. The relays on an elevator control field panel are always in the activated (on) state.
230 Topaz User Manual Elevator Relay Numbering Relay Numbering for Elevator Control ACURT2 ACURT4 Onboard ACU 0–3 0–7 RRM Address 6 4 – 19 8 – 23 RRM Address 7 20 - 35 24 - 39 Elevator Relay Interface UTC Fire & Security Side Elevator Side Elevator Relay Wiring UTC Fire & Security Relay Note: When an ACU is used for Elevator Control, all its relays are set to energized when not selected. If the ACU were to fail, all floors are enabled.
Chapter 9 Hardware Elevator Cab Setup To navigate to the Cab Setup page from any page in the Field Panel Setup pages, on the Setup – Field Panel page, first make sure you have a panel selected and Elevator Operation selected. If you don’t, when you try to select Setup – Field Panel – Elevator, the “Elevator must be selected” message displays: After selecting Elevator Operation, click the Elevator tab button at the top of the window. The following page displays. Figure 169.
232 Topaz User Manual The Cab Setup page contains the following information: Elevator Cab Name Enter up to 21 alphanumeric characters for the name of the elevator cab. Elevator Cab Reader From the drop-down list select the reader that assigned to the elevator cab. Starting Relay Number Note: Click the link arrow to set up an additional Reader. When you click Save, the window closes and you can continue working in Elevator Cab setups.
Chapter 9 Hardware Elevator Floor Definition Page The Elevator Floor Definition page allows you to setup the relay links to floors and Security Areas for access authorization. To navigate to the Floor Definition page from any page in the Field Panel Setup pages, click the Elevator tab button at the top of the window and then click the Floor Def. tab button. The following page displays. Figure 170.Elevator: Floor Definition The column of relay #s on the left of the page are Relay #s in the ACU panel.
234 Topaz User Manual Security Area Select the pre-configured Security Area from the drop-down list by clicking on the arrow to the right of the Security Area field and then click the name to select the Security Area for authorization. If a Security Area is not selected before saving the page, the Floor Name is not saved. Configured Panels You can select a field panel by clicking on the name listed. Description You can enter or change the description of this field panel.
Chapter 9 Hardware Elevator Public Access The Elevator Public Access page allows you to define multiple public access scenarios for elevators. At the start of the time schedule, elevator buttons associated with the selected security areas are enabled allowing anyone to have access to those elevator floors. For an overview on the Elevator Control, see Elevator Control on page 229.
236 Topaz User Manual Security Areas Select a Security Area from the list by scrolling through the list and clicking on the name of the area so it is highlighted. Only elevator security areas appear in this list. Note: Time Schedule Click the link arrow to set up an additional Security Area. When setup has been completed, close the window by clicking Save/Add. Select from the drop-down list the Time Schedule for this elevator public access area. The Default is “Always”.
Chapter 9 Hardware How to add a public access area 1. Click Clear to clear all fields. 2. Fill in the information for the new public access area. 3. After all fields have been added to the Public Access page, click Save/Add. A message “Operation Complete” displays. How to modify a public access area 1. To modify a public access area, select the name of the area to modify from the “Public Access Elevator Areas” window. 2. Make any necessary changes to the other fields on the Public Access page. 3.
238 Topaz User Manual Readers The Reader pages allow you to add, modify, or delete readers, including configuring the reader address, name, description, unlock time, security area, etc.
Chapter 9 Hardware Field Panel From the drop-down list select the ACU Panel that the reader communicates with or is connected to. If you are not sure of which panel the reader is connected to contact the installer. Note: Held Open Time (Seconds) The Held Open Time is the number of seconds that the door can remain open after a granted access before an alarm is generated. The options are 15, 30, 45, 60, 90, 120, 180, 240, 300, 600, or 999 seconds. The default is 15 seconds.
240 Topaz User Manual Door Bounce Delay Door Bounce Delay allows you to select a delay from 1-7 seconds for the forced open alarm. This prevents a false alarm from occurring, for example when the door closes to quickly and the pressure from the hydraulic door closer allows the door to bounce open again before securing. Note: If using Elevator Control, some older elevators require the relay to be activated longer. If this is necessary, in the software set the Door Bounce Timer to 2 seconds.
Chapter 9 Hardware Enter Card # by Keypad The Enter Card # by Keypad allows the cardholder to enter their card number by using the keypad. The number of digits set in this field represents the number of digits that are required for a card number to be considered complete. For example, if the card number is 4 digits (0000 - 9999) or less, the field should be set at 4 digits.
242 Topaz User Manual Save After all changes have been made to the Reader Setup page, click Save. One of the following messages displays. • If “Operation Complete” is displayed, then no further changes are needed. • If “Duplicate Record” is displayed, then the Reader Number has been repeated. Enter a new number and try again. • If “Operation Failed” is displayed, then a required field was not entered. Enter the field and try again.
Chapter 9 Hardware Reader Options Page The Reader Options page allows you to set up automatic actions for the reader to perform and assign video switchers and digital video recorders to the reader. To navigate to the Reader Options page from any Setup page click the Reader tab button in the navigation bar at the top of the window and then the Options tab button. The following page displays. Figure 173.
244 Topaz User Manual Begin/End Actions The actions available for Begin Actions and End Actions are as follows: • Access, No Keypad - Only a valid card for access is required. • Access, Keypad - Only a keypad is required for access. • Access, Company Mode - Access is granted if the Company Code on the card is correct. • Access, Facility Code - Access is granted if the Facility Code on the card is correct. • Lock Door - Door locks and no access is granted for any cardholder. • Unlock Door- Door unlocks.
Chapter 9 Hardware Alarm Point The Alarm Point page is used to add, modify, or delete existing alarm points. The Alarm Point page has two sub-pages, “Setup” and “Options”. They are used to configure more specific information for the alarm point.
246 Topaz User Manual The Setup page contains the following information: Alarm Name The Alarm Name field is used to designate the name to be used for an alarm point. it can contain up to 26 characters. For example, “Emergency Exit Door S/E” Note: Field Panel The Field Panel field is used to indicate the ACU that controls this alarm point. Select the Field Panel from the drop-down list of pre-configured panels.
Chapter 9 Hardware Alarm Can Be Masked The Alarm Can Be Masked field is used to allow the alarm to be masked by authorized personnel. Click the box to the right placing a check mark in the check box. If the alarm point should never be masked, then leave the default with no check mark. CAUTION: Alarms that report the state of an alarm such as Alarm Off line or Tamper should not be masked. Allowing these status alarms to be masked reduces the security and effectiveness of the system.
248 Topaz User Manual 2. Wait for the Alarm Point configuration information to be displayed in the main window and the Alarm Point description to be displayed in the “Description” window below the “Alarm Input Points” window. 3. After making sure that the correct Alarm Point to delete is selected, click Delete. 4. A message “Are you sure you want to delete this record?” displays. Click OK to continue. A message “Operation Complete” displays.
Chapter 9 Hardware Video Switcher Preset# If an approved optional video switcher is connected to one of the serial ports of the server, the PC can send a signal to the video switcher to trigger one of its presets. Enter the preset number of the optional video switcher that is to be activated when the alarm point becomes active.
250 Topaz User Manual Relay Page The Relay page allows you to add a new relay, or modify or delete an existing one. To navigate the Relay page from any Hardware page, click the Relay tab button navigation bar at the top of the screen, or from the main Hardware screen click the Relay Output button on the right side of the screen. The following page displays. Figure 176.Relay. The Relay page contains the following information: Relay Name Enter a name of up to 16 alphanumeric characters for the Relay Name.
Chapter 9 Hardware Link During Time Schedule If you want the Relay to activate upon the alarm during a selected Time Schedule only, then select the Time Schedule from the drop-down list of configured Time Schedules. Note: To configure a Time Schedule, click the link arrow to the left and the time schedule setup page opens. Configure the time schedule and click Save.
252 Topaz User Manual How to delete a relay 1. To delete a relay from the system you must first select the relay to be deleted. Do this by clicking on the name of the relay in the Configured Relays list. 2. After making sure the correct relay to be deleted has been selected (highlighted), click Delete. 3. A message “Are you sure you want to delete this record?” displays. Click OK to continue. A message “Operation Complete” displays.
Chapter 9 Hardware Figure 177.Auto Configuration Setup You can instead select the standalone Device Tree at any time by clicking the Device Tree button on the Main tool bar on the left side of the screen. If new devices are detected and/or old devices are not found, a message such as the following displays: Left Side of the Page The page is divided into two halves with a vertical line.
254 Topaz User Manual Configured Not Found On the left side, under Not Found, a list of devices displays that the system has a configuration for but cannot find. Confirm that these devices are no longer installed and physically connected to the server. It is possible that the device has a communication or other related problem. If you want any device in this list removed from the database, click it to be highlighted, and then click Configure.
Chapter 9 Hardware Device Tree You can access the Device Tree by clicking on the plus button by System at the top right side of the page. You can also expand the entire tree by clicking Expand All or you can compress the tree by clicking Compress All. Clicking this button opens the tree to show the Communications ports and LAN Adapters (ACUs communicating over the LAN) configured on the system as shown below. The tree.
256 Topaz User Manual You can then make any modifications or deletions. After making changes click Save/Add. The device tree is automatically updated with the changes you made. When you navigate to another page, the Device Tree remains in the view you left it. Note: • You cannot use the Auto Configuration or standalone Device Tree to add new devices. You must add them by using the hardware page for the device you wish to add.
Chapter 9 Hardware Device Tree If you click Device Tree button, the following page displays. Figure 178.Device Tree To run Auto Configure, you must click the Hardware button on the main tool bar on the left and then click the Auto Configurations button. The device tree is also displayed on the Auto Configuration page. Aside from auto configuring your system, and specifically for day-to-day system hardware navigation and editing, we recommend using the Device Tree.
258 Topaz User Manual Video Recorder Topaz supports alarm video recording. This allows the system to link the video recorded during an alarm event to the alarm record. A digital video recorder allows the video clip to begin before the alarm event allowing the event to be seen by the operator. To navigate to the Video Recorder page, click the Hardware button on the main navigation bar at the left side of the browser window then click the button next to Video on the main Hardware page.
Chapter 9 Hardware The Video Recorder page contains the following information: Video Recorder Name The Video Recorder Name field assigns a name to the recorder that can then be selected on various pages of the Topaz system. This name must be unique and clearly identify the recorder. It could reference the location of the cameras that it controls.
260 Topaz User Manual How to add a new video recorder Before configuring the recorders in the Topaz system, they should be installed and functioning properly. Make certain that you have the TCP/IP address which has been assigned to the recorder available before you start the setup process. Note: While many Digital Recorders may use DHCP addressing, Topaz must use Static IP addresses. Be certain when installing the recorder that a static IP address is assigned to it. 1.
Chapter 9 Hardware Video Camera This page allows the user to link the video recorder to the cameras which monitor and record the alarm events. Digital video recording allows the video clip to begin before the alarm event. This feature allows the event to be seen by the operator. Pre event, Length and Quality settings are done on the DVMRe directly. Refer to the documentation which came with your video recorder. On this page, you assign a name to the camera and link it to a Video Recorder.
262 Topaz User Manual How to add a new video camera Use the following steps to add a new video camera to the system. Before configuring the cameras, they should be installed and functioning properly. Make certain that you have the Recorder Name to which the camera is attached and the number assigned to the camera on that recorder before you start the setup process. 1. Start by clicking Clear to clear any existing data. 2. Enter the data for the new video camera on the Video Camera page. 3.
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Chapter 10 Badge Design This chapter includes information on how to design badges. In this chapter: Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Accessing Badge Design . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Entering Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Editing Facilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . File Menu . . . . . . . . . . . . . . . . . . . . . . . . .
268 Topaz User Manual Overview This feature is currently not being evaluated by UL. The Badge Design page allows you to design badges for use with individual employees in the Cardholder record. The Topaz badge design facility is easy to use and has a wide range of features for designs. As a demonstration, the badge shown below uses a few of the design features. This badge was designed and saved into the system in approximately five minutes. Figure 181.
Chapter 10 Badge Design A badge design can contain the following information: Cardholder Photo The Cardholder’s photo is stored in the Cardholder record and is automatically accessed when the Display Badge, Print Badge, or Display Photo selections are made. The photo can be implemented with several different format selections including Chroma Key, Chroma Cut, Ghosting, Black and White format, and Rescaling.
270 Topaz User Manual Accessing Badge Design To navigate to Badge Design click the Photo ID button, then the Design Badge button. The system opens the badge template design window as shown below. Figure 182.Photo Badge template design window Note: If the Photo Badge window does not display, make sure the workstation has been set up for Photo Badging.
Chapter 10 Badge Design Figure 183.Photo Badge Options menu. Entering Information To place any field information on a badge, you need to first select Draw from the menu bar at the top of the window. This pulls down a menu list, which lists all items which may be inserted into a badge template. The Draw menu offers the following items: Figure 184.
272 Topaz User Manual Photo and Signature These two commands allow you to specify the position, shape, and size of the cardholder’s photograph or signature. Once you have selected either of theses items, the menu disappears. You should then select the position of this item on the badge. To select the position, place the mouse pointer at the top left hand corner of the desired position, press down and hold the left mouse button and drag it to the bottom right hand corner of the desired position.
Chapter 10 Badge Design Figure 185.Attributes screen These attributes, which may be selected or changed for any particular “Picked” object, are in bold on the screen and the attributes, which may not be used, are grayed out. In the case of the Photograph and Signature objects, the available attributes are Chroma Key, Chroma Cut, Ghosting, Black & White, and Allow Rescale. These are explained in detail later in this chapter.
274 Topaz User Manual If the Text command has been selected, the dialog box provides an open field into which you can enter the text to be placed on the badge in that position. Figure 186.Enter Text Once you click the left mouse button on OK, the text appears in the area between the “Handles” of the “Picked” object. If the Database command has been selected, a dialog box appears with a pick list, showing all available Cardholder Database information fields that can be selected.
Chapter 10 Badge Design Figure 188.Attributes screen The Font Size is determined by the size of the rectangle drawn on the template. To adjust the size of the font, try changing the height of the rectangle. Notice that the sample text in the rectangle changes as you adjust the height of the rectangle. The length of the rectangle determines how much text is shown/printed on the badge. If the text is longer than the rectangle, it still shows when the badge is printed or displayed.
276 Topaz User Manual Font Name To select a font, place the mouse pointer over the down arrow on the left of the Font Name, and click the left mouse button. A pick list appears. Use the up and down arrows at the left of the pick list to scroll through the available fonts. To select a font, place the mouse pointer on to the selected font and click the left mouse button. The pick list disappears, and the selected font name shows in the field next to the Font Name legend.
Chapter 10 Badge Design Name Formats The Name Format command allows you to specify the format in which the Cardholder’s name, as entered in the system Cardholder database, is printed on the card when selected using the Database command. The options are: • No Change • Last Name • First Name • Middle Name • First and Middle • Flip Name By using the No Change selection, you can choose to have the name printed in the same format as it was entered into the system database.
278 Topaz User Manual As an example, the following procedure enables you to print the word “Contractor” on the badges for Cardholders who are contractors. To do this, you create a Print If condition of “TITLE IS EQUAL TO CONTRACTOR”. Place the mouse pointer over the down arrow in the Database Field of the Print If section. Click the left mouse button and a pick list appears showing all available fields in the Database.
Chapter 10 Badge Design Bitmap The Bitmap command allows you to specify the placement of a bitmap logo or picture on the badge, and to manipulate it to suit the overall badge design. For more information see Import Bitmaps on page 290. Once you have selected the Bitmap command from the Draw menu, the menu disappears. You should then select the position in which this item is to be located on the badge.
280 Topaz User Manual These “Handles” indicate that the object has been “Picked” for editing. The “Picked” rectangle defines the position in which the desired object is placed on the badge. When you release the left mouse button, a dialog window appears on the screen. The dialog window shows a list of bitmaps stored in the system. Use the scroll bar at the side of the dialog box to scan through the available bitmaps.
Chapter 10 Badge Design Line Attributes With the line selected (positioning boxes are visible), click the right mouse button to open the attributes window. The Color and Lines section allows you to select or define a color for the line, and also to define the thickness of the lines. Select the color you want from the palette, adjust the thickness of the line and apply the attributes by clicking OK.
282 Topaz User Manual is shown in the large color frame at the left of the color adjusters, and also in the selected palette color surrounded by the black box. This particular color is saved as part of the standard color palette for future use. You may select the thickness of the lines in the figure using the line width selector on the right of the Color and Lines section. You may also select rounded comers and the ability to fill the figure with a color selected from the color palette.
Chapter 10 Badge Design Editing Facilities Any Picked object can be edited using the Edit commands. To select the edit menu, move the mouse pointer to Edit on the menu bar at the top of the screen and click the left mouse pointer. A menu appears with the following items: Figure 191.
284 Topaz User Manual Move Forward, Move to Front, Move Backward and Move to Back The badge may be designed to have a virtually unlimited number of layers on which objects may be placed. The Move commands allow you to move the individual Picked object forward or backwards through the layers, so that individual objects may be superimposed over other objects. This is often used to ensure that counterfeiting of a badge is made more difficult.
Chapter 10 Badge Design Center L, R and Center T, B Elements of the badge may need to be aligned. Alignment can be done by a click of the mouse. Select the object first and then select Center Left to Right or Center Top to Bottom. Pattern Fill Badge If you want to duplicate the text or image in the background to cover the whole area of the badge, you can select one of three options. Figure 192.Pattern Fill Badge options Replicate The pattern of text or image is copied in adjacent rectangles.
286 Topaz User Manual Double Space If you also choose Double Space, the background might look like this: Acme Products Inc. Acme Products Inc. Acme Products Inc. Acme Products Inc. Attributes The Attributes selection is the same as clicking the right mouse on an element in the badge to have the attributes window pop up as shown below. Figure 193.
Chapter 10 Badge Design File Menu Figure 194.File menu • New • Open • Save • Save As... • Quit During the process of badge design, we recommend that you periodically save the badge template using the File menu on the Menu Bar at the top of the screen. The first time a template is saved you must use the Save As command. To display the File menu, move the mouse pointer to the File menu on the menu bar at the top of the screen and click the left mouse button.
288 Topaz User Manual Options Menu With the system in Badge Design Mode, you may select the Options menus by placing the mouse pointer over the word Options on the menu bar at the top of the screen and clicking the left mouse button. The options menu appears showing the following available selections: Figure 195.
Chapter 10 Badge Design Snap The Snap facility assists you in lining up objects to the grid lines. When Snap is selected, the system aligns the “Handles” on a picked object with the nearest grid line. Landscape and Portrait To select a Portrait badge or a Landscape badge, move the mouse pointer to the Options selection on the menu bar at the top of the window and click the left mouse button. Choose the selection of Portrait or Landscape, which is suitable for the badge design you wish to implement.
290 Topaz User Manual Encode Mag Stripe Selecting the Encode Mag Stripe command sets the printer to encode the magnetic strip on the card with the card number in the standard GE format. Note: This can only be done if the correct card stock is used, and an approved printer with Magnetic Stripe encoding option is used with the system. Invert Badge on Print Rotates the image 180° when printing the badge. Note: Rotation is usually required for printing Mag Stripe cards.
Chapter 10 Badge Design Figure 198.Import Bitmap window Select the bitmap file to import by clicking on it so that it is highlighted and click Open. Figure 199.Import Bitmap Click the down arrow to the right of the Look in field at the top of the window. From the scroll list select the Floppy A: Drive.
292 Topaz User Manual Figure 200.Import Bitmap Select the bitmap file to import and click Open. After the window closes the Bitmap appears on the list of Bitmap available from the Draw, Bitmap, List. To access the bitmap for installation into the badge template, from the Badger Photo Badge design window, select the Bitmap command from the Draw menu.
Chapter 10 Badge Design Figure 201.Select Printer Parameters The Parameters menu selection pops up the Badger Options window and allows you to set the Strip Bar Code Checksum, and Add CC/FC. Figure 202.Badger Options Strip Bar Code Checksum This option, when selected, stops the checksum portion of the bar code information from printing on the badge. The option may be selected by clicking on the box to the left of the option placing a check mark in the box.
294 Topaz User Manual Add CC/FC The Add CC/FC option adds the Company Code and Facility Code to the cardholder number on the badge. Select the option by clicking on the box to the left of the option and the Company code / Facility Code is printed on the badge along with the cardholder number. See the example below. Figure 203.
Chapter 11 Color Graphics Maps This chapter includes information on how to add drawings, floor plans, and pictures to the system as maps. In this chapter: Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Color Graphics Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Operating Topaz Color Graphics . . . . . . . . . . . . . . . . . . . . . . . Configuring Color Graphics . . . . . . . . . . . . . . . . . . . . . . . . . . .
296 Topaz User Manual Overview This feature is currently not being evaluated by UL. Color Graphics Maps The Topaz Color Graphics software is an integrated part of all Topaz Software packages. The software allows you to add drawings, floor plans, and pictures to the system as maps. A variety of icons that come with the software, or ones you can create, are assigned to the maps and represent alarm, access, control points, and map links.
Chapter 11 Color Graphics Maps Operating Topaz Color Graphics Activating Map Screen To activate the Topaz Color Graphics Maps, click the Map button in the lower left corner of the screen or triple-click any alarm in the alarm queue window at the bottom of the screen. A map window like the following display. Figure 204.Map window Map Screen The Map Screen contains two windows. The window on the left contains the Map and Device Trees.
298 Topaz User Manual Operating the Map Screen The map window displays the currently selected map. If there are additional maps assigned to the color graphics system, they are listed in the map tree in the left window. To display other maps in the window, select the Maps tab at the top of the Maps / Devices Tree window. This displays the list of maps that have been added to the color graphics system. The map tree is a hierarchical list of maps consisting of Overview maps and Detailed maps.
Chapter 11 Color Graphics Maps Blue – The alarm is currently masked and does not generate a new alarm condition, but reports trouble conditions. Yellow – A new alarm trouble has been activated that needs to be acknowledged and cleared. The trouble condition are reported even if the alarm point is masked. Yellow Flashing – A new alarm trouble has been activated that needs to be acknowledged and cleared. The trouble condition are reported even if the alarm point is masked.
300 Topaz User Manual Default Alarm Icons (user assignable/configurable) Duress Alarm - When a duress PIN code has been entered at the keyboard. Fire Alarm - Auxiliary output from fire panel has activated. Forced Open - When a reader door is open without authorization. Glass Break - Alarm glass break detector has been activated while not masked. Held Open - When a door is not secured within the allowed time set in the reader configuration.
Chapter 11 Color Graphics Maps You can also place the mouse pointer on the icon, highlighting it. This makes the Mask, Unmask, and Toggle Mask icons appear in the top left portion of the toolbar. While the icon is highlighted, click the desired button on the toolbar. Reader/Door Icons There are four reader door icons, described below. Note: The door icon on the map is grayed out when the panel is offline (not communicating with the server).
302 Topaz User Manual Relay Icons Note: The relay icon on the map is grayed out when the panel is offline (not communicating with the server). There are three types of relay actions: activate, deactivate, and pulse. When you double-click the icon it pulses (activates) the relay for less than one second. To control a relay, right-click the relay icon to display a menu. From the menu you can select any of the options that are not grayed out.
Chapter 11 Color Graphics Maps Color Coded Security Areas The security area may be color-coded. This changes the black outline of the icon and area name to a selected color. The area of the map that covers the security area may be outlined as well. The color of the outline on the map is the same color as the outline of the icon, as in the example below. Figure 206.Color coded security areas Notice that the alarm icons change from green to blue when the area is masked.
304 Topaz User Manual Figure 207.Camera window Pan the camera by clicking the left and right arrows. Tilt the camera by clicking the up and down arrows. Initiate the camera’s preset by clicking the button in the center of the arrows. Zoom the camera by clicking the – and + buttons. Focus the camera by clicking the – and + buttons. Adjust the camera’s iris by clicking the image.
Chapter 11 Color Graphics Maps Toolbar The toolbar at the top of the map window contains buttons you can click to: • • • • Manually scroll through the map tree. Automatically scroll through the map tree. Select configuration mode. Issue commands to selected points. The buttons that appear at the left end of the toolbar changes as the mouse pointer is passed over different types of icons on the map.
306 Topaz User Manual Configuration Button The Configuration button at the right end of the toolbar allows you to take the Color Graphics software offline and enter the configuration mode where you can set up maps and icons. CAUTION: While in the configuration mode, if alarms linked to icons on the maps are activated, the icons are not updated until the color graphics system is back online.
Chapter 11 Color Graphics Maps Acknowledge Alarm To use this button to acknowledge a new alarm or an alarm that has returned to normal you must first select the alarm by passing the mouse over the alarm icon requiring acknowledgement. You can then click OK to acknowledge the alarm. If you are acknowledging an alarm that has returned to normal, don’t forget to clear it. CAUTION: Make sure you have the correct icon selected before taking any action.
308 Topaz User Manual Alarm Point Masking Buttons When an alarm icon is selected on a map by placing the mouse pointer on it, the following buttons appear in the top left corner of the toolbar. To mask or unmask the alarm point, right-click the icon to display a menu next to the icon. From the menu you can select options that are not grayed out. In the following example the only options available are Mask and Details.
Chapter 11 Color Graphics Maps You can also right-click the relay icon to display a menu next to the icon. From the menu you can select any of the options that are not grayed out. In the following example the options available are Activate, Toggle, and Pulse. Click the option you want to select it. Reader Control Buttons These buttons control the selected reader. To change the status of the reader door, right-click the door icon to display a menu next to the icon.
310 Topaz User Manual Map Window Sizing Buttons These buttons control the size of the map and tree windows. Map Tree and Devices Window Figure 209.
Chapter 11 Color Graphics Maps Maps Tab The Maps Tab displays a hierarchical view of all maps with their assigned names. Each map’s placement in the tree is determined by when it was added to the system. You can click the buttons to expand the tree and the buttons to collapse the tree. You can select a map from the tree by clicking on the map name, which displays it in the map window.
312 Topaz User Manual Device Tab Clicking on the Device tab displays the list of field devices (ACUs, etc.) that are currently configured in the system, as shown below. Double-clicking on the device icon or device name expands the device tree as shown below. The device tree lists all alarm points, readers, and relays that are currently configured in the system for the device. Figure 210.
Chapter 11 Color Graphics Maps Configuring Color Graphics Adding Maps To add a map to the Map Tree you must place the Topaz Color Graphics system into the configuration mode. Do this by clicking the toolbar. The icon changes to the mode. Go to Configuration Mode icon in the right end of the Go to Online Mode icon showing you are in the configuration CAUTION: While in the configuration, alarms linked to icons on the maps are updated until the color graphics system is placed back online.
314 Topaz User Manual Clicking No closes the message and returns you to the configuration mode. You can then click Save configuration to save your changes and then click again to return to the online mode. While in the configuration mode, the buttons on the toolbar do not change, unless you click a device point in the tree. Map Configuration Buttons Add Sibling or Child Map To add a Sibling map to the tree, select a map in the tree at the level you want the new map to be placed in.
Chapter 11 Color Graphics Maps Click Browse to locate the map file to add and the following window displays. Using the standard Windows convention, locate the map file you wish to add. Click Open and the map are copied to the aacgfx directory. Note: The only map files that can be added to the Color Graphics system must be an Enhanced Metafile format and have the .emf extension.
316 Topaz User Manual Select the area to be saved as the new detailed map by placing the mouse pointer at the starting point on the map, then click and hold the left mouse button while dragging a rectangle around the desired area on the map. Figure 213.Sample detailed map When you release the mouse button, the area you selected becomes the new detailed map in the map tree with the name you entered. All icons in the selected area are also placed in the new map. Figure 214.
Chapter 11 Color Graphics Maps When you have finished with the configuration click message displays. Click Yes to save the changes and then click Save Configuration and the following Go to Online Mode to return to the online mode. Click No to return to the configuration mode without saving any changes. When you click Go to Online Mode to return to the online mode, if you have not clicked Save Configuration the following message displays. Click No to exit the message. Click return to the online mode.
318 Topaz User Manual Deleting Map To delete a map from the tree select the map to be deleted by clicking on the map name in the tree. When the map displays in the map window, click Delete Map and the following message displays. Click Yes to delete the map or No if you do not. When you have finished with the configuration click Save Configuration to save your changes. Adding Points to Map To add a point to a map, select the map to add points to from the tree, then select the Device tab.
Chapter 11 Color Graphics Maps There are six types of icons in the tree that you can add to a map. Three (3) are device points. • • • • Device Points • Alarms • Readers • Relays Security Areas Cameras (Optional) Map Links These icons are described in detail in the following sections. Adding Device Points to Map Double-click the Device icon to expand the Device Tree for a list of currently configured points that can be added to the map. Figure 217.
320 Topaz User Manual Adding Alarm Points to Map In the Device Tree, locate the alarm point to add. Place the mouse pointer on the alarm icon, click, and hold down the left mouse button. Drag the icon on the map, and release the mouse button. When you release the mouse button after dragging the alarm icon onto the map, it opens the Icon Group window. Then you can assign the icon group that is used for the point you placed on the map.
Chapter 11 Color Graphics Maps Default Alarm Icons (user assignable/configurable) Device Offline - Communication to the field device has failed Door Alarm - Magnetic door contacts on the reader doors. Duress Alarm - When a duress PIN code has been entered at the keyboard. Fire Alarm - Auxiliary output from fire panel has activated. Forced Open - When a reader door is open without authorization. Glass Break - Alarm glass break detector has been activated while not masked.
322 Topaz User Manual Yellow – A new alarm trouble has been activated that needs to be acknowledged and cleared. The trouble condition is reported even if the point is masked. Yellow Flashing – A new alarm trouble has been activated that needs to be acknowledged and cleared. The trouble condition is reported even if the point is masked.
Chapter 11 Color Graphics Maps Note: The door icon on the map is grayed out when the panel is offline (not communicating with the server). When communication is restored it takes 30 seconds for the icons to reflect the current status. The reader icons with the red check mark on their icon have already been added to the map. To delete or remove an icon from the map, click and drag the icon back to the tree window and release the mouse button.
324 Topaz User Manual Save your configuration changes by clicking the top of your screen. Save Configuration in the center of the toolbar at Adding Security Areas to Map Double-click the Security Areas icon to expand the Security Areas tree for the list of currently configured security areas that can be added and cannot be added again. The Security Areas with the check mark on their icon have already been added to a map. Figure 219.
Chapter 11 Color Graphics Maps Note: When placing a new security area on the map the icon defaults to unmasked area icon even if the area is masked. When the color graphics is back online, it checks for the current status of the area and change the icon accordingly. To delete or remove an icon from the map, click and drag the icon back to the tree window and release the mouse button. The icon disappears and the red check mark on the icon in the tree is removed.
326 Topaz User Manual Figure 221.Security Area Configuration Note: You cannot change the name of the security area in this window. You must go to Security Area page under the Setup button. To change the color of the area, click Color and the color window displays. Figure 222.Color palette Select the color from the Basic or Custom colors by clicking on the color block. The default black outline for the area icon changes to the color selected.
Chapter 11 Color Graphics Maps Figure 223.Define Custom Colors To create a custom color, follow the steps below (each number in the list corresponds to a number in the image above). 1. Click the Custom color block to select where the new color will be placed. You can replace an existing color by clicking that color block. 2. Click the mouse pointer inside the rainbow window to select the general color you want. 3. Click in the slide bar and select the shade of the color.
328 Topaz User Manual Figure 224.Security Area Configuration Click OK to exit the Security Area Configuration window. Save your configuration changes by clicking the top of your screen. Note: Save Configuration in the center of the toolbar at If you do not save your changes, when you exit the program all changes are lost. Outline Security Area The security area on the map can be outlined with the same color as the icon’s outline.
Chapter 11 Color Graphics Maps The Color you selected appears in the color block in the Security Area Configuration window, as shown below. Figure 226.Security Area Configuration Start drawing the outline of the area by placing the mouse pointer at the starting point on the map. Click the left mouse button once to set the starting point. Move the mouse pointer to the next location and click the left button once again.
330 Topaz User Manual Adding Camera to Map In the Device tree locate the camera icon. Place the mouse pointer on the Camera icon, click and hold down the left mouse button. Drag the icon on the map and release the mouse button. When you release the mouse button (after dragging the camera icon onto the map), the Camera Configuration window displays as shown below Figure 227.Camera Configuration. Clicking Cancel closes the Camera Configuration window and remove the camera icon from the map.
Chapter 11 Color Graphics Maps Select the Camera Features that the camera is set up for. The camera and video switcher’s capability determine these features. The features that are available are: • • • • • • Pan Tilt Zoom Focus Iris Preset position If all features were selected, the camera window would display like the example below. Figure 228.Sample Camera window When you have completed configuration of the camera, click OK.
332 Topaz User Manual Add Map Links To add a map link, locate the Map Link icon in the Device tree (it is located in the first level of the tree). Place the mouse pointer on the Map Link icon, click and hold down the left mouse button. Drag the icon on the map and release the mouse button. When you release the mouse button the Map Link window displays. Figure 229.Map Link window Highlight the map that you want the link to jump to. Click the needed to locate the desired map.
Chapter 11 Color Graphics Maps The Map Link icon on the map changes to a Map Link icon with the link name next to the icon, as in the following example. To relocate the icon, click and hold the left mouse button to drag the icon to a new map location. To delete or remove a map link icon, click and drag the icon back to the tree window and release the mouse button. The icon disappears from the map and the red check mark on the icon in the tree is removed.
334 Topaz User Manual Modify Alarm Icon Group Category Clicking on the Alarm Icons icon opens the tree and expands the list of icon group alarm categories. The list of default alarm categories is list below and a portion of the tree shown to the right.
Chapter 11 Color Graphics Maps There are four icons currently assigned to each alarm category: Secure, On, Masked, and Trouble. Notice the colors match the colors talked about earlier in this document, such as, if the alarm is on (active) it is flashing red. If you change the icon to an icon with some other color then when the alarm is on (active) it flashes the new color. This can cause confusion for the operators. It is suggested that when you modify or create new icons that you keep the colors in mind.
336 Topaz User Manual Figure 232.Masked icon Notice that after you clicked on the icon and the browser window opened, all four icons on the Icon Group window are now grayed out. If you forget which icon you selected, close the browser window and reselect the icon again. If you selected the wrong icon file, you can click the icon again to select another icon file. Locate the icon file and double-click the file name to have it assigned.
Chapter 11 Color Graphics Maps After selecting all four icons, click OK to save your changes. If you click Cancel on the Icon Group window, the icons revert back to the icons assigned to the icon group category when you first opened the Icon assignment window. The icon group category can also be renamed from the Icon Group window. Adding New Alarm Icon Group To add an additional alarm category icon group, click the Icon Cfg tab and then click the Alarm Icons icon.
338 Topaz User Manual To select the icon for the designation, click one of the blank icon squares for the designation you want to add and the following Look in window displays. Locate the icon bitmap for the designation you clicked on and double-click the bitmap file name, to add it to the designation icon you selected. The icons are normally located in the aacgfx directory unless, when they were created, they were saved to a different directory.
Chapter 11 Color Graphics Maps Adding New Reader Icon Group To add an additional Reader Icon Group, click the Icon Cfg tab and then click the Reader Icons icon. In the top left corner of the color graphics window click Add Icon Group. Figure 236.Add New Reader Icon Group A blank Icon Group window for readers is displayed Figure 237.Blank Reader Icon Group window. Enter a name for the new group and select the icon for the designations.
340 Topaz User Manual Modify Relay Icon Group There is only one Standard Relay icon group, which has two designations, and offline. Figure 238.Modify Relay Icon Group . Adding New Relay Icon Group To add an additional relay group, click the Icon Cfg tab and then click the Relay Icons ICON. In the top left corner of the color graphics window click Figure 239.Add Relay Icon Group A blank Icon Group window for relays is displayed. Figure 240.Blank Relay Icon window Add Icon Group.
Chapter 11 Color Graphics Maps Enter a name for the new group and select the icon for the designations. Click OK when you have completed adding the icons for all designations. The new icon group is now added to the Icon Cfg tree list. . Delete Icon Group You must be in the configuration mode before you being. Once in the configuration mode, the Icon Cfg tab displays in the tree window, as shown below. Only the Alarm, Reader, and Relay icons show and are the only icons you can customize. Figure 241.
342 Topaz User Manual Figure 243.Icon Group. After making sure the icon group you want to delete is displayed, click the icon at the top left corner of the screen. Delete Icon Group Figure 244.Delete Icon Group icon The Icon Group is immediately deleted from the tree. CAUTION: You cannot undelete an Icon Group that has been deleted! When deleting an icon group make sure you have the desired group selected (highlighted) before clicking Delete Icon Group. There is no warning before it is deleted.
Chapter 12 Troubleshooting, Maintenance, Support This chapter provides an overview of software or user errors that can occur with the Topaz System and the tools available to identify and correct hardware problems. It also includes information on how to contact technical support in case you need assistance with your equipment. In this chapter: Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . 344 Topaz System Error Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . .
344 Topaz User Manual Frequently Asked Questions When I try to install Topaz, I get “Port 80 in use”. The Topaz program emulates a Web Server, so there cannot be another Web Server running on the computer. Examples of Web Server programs are Microsoft’s Personal Web Server, and Microsoft’s Internet Information Server. When I try to install Topaz, I get the error message “~0000 was not found.” Check your c:\temp directory. Be default, Windows makes a temp directory on the C: drive named temp.
Chapter 12 Troubleshooting, Maintenance, Support • Make sure you are logged on as the Administrator. If not, log in again as the Administrator and reinstall Topaz. When I start Topaz, I get a dialog box that asks about connecting to your Internet Service Provider. Go to the Windows Control Panel. Under Internet Options, on the Connections tab, under “Dial-up setting”, select “Never dial a connection”. My computer hangs. Either the keyboard or the mouse is not working.
346 Topaz User Manual The Winnov video capture card may fail to register into NT, resulting in a black picture when attempting to take a photo. If this occurs, click “Browse This CD”, then double-click the “Video Capture” folder, then on the “Winnov” folder, and finally double-click the VIDMP.REG icon. I get the error “No Such Interface Supported” on some screens. This can occur if one or more of the following files is missing, damaged, or improperly registered.
Chapter 12 Troubleshooting, Maintenance, Support Topaz System Error Codes Error Description 0 No Error. 1 Invalid function number. 2 File not found. Retry the command using the file name. 3 Path not found. Retry the command using the correct path. 4 Too many open files (no handles left). Wait until another program has ended then retry this command. 5 Access denied. The file or disk is read only. 6 Incorrect internal file identifier. 7 The storage control blocks were destroyed.
348 Topaz User Manual Error Description 30 The system cannot read from the specified drive. 31 A device attached to the system is not functioning. 32 The file is already being used by another process. 33 The process cannot access the file because the file is locked by another process. 34 The wrong diskette is in drive. 35 The program could not open the requested file. The FCB limit was exceeded. 36 The system has detected an overflow in the sharing buffer.
Chapter 12 Troubleshooting, Maintenance, Support Error Description 61 The printer queue is full. 62 Space to store the file waiting to be printer is not available on the server. 63 Your file waiting to be printed was deleted. 64 The specified network name is no longer available. 65 Network access is denied. 66 The network resource type is not correct. 67 The network name cannot be found. 68 The name limit for the local computer network adapter card was exceeded.
350 Topaz User Manual Error Description 121 The semaphore time-out period has expired. 122 The data area passed to a system call is too small. 123 File name or volume label contains invalid characters. 125 The disk has no volume label. 126 The specified module could not be found. 127 The specified procedure could not be found. 129 The %1 application cannot be run in Windows 2000 mode. 131 An attempt was made to move the file pointer before the beginning of the file.
Chapter 12 Troubleshooting, Maintenance, Support Error Description 234 More data is available. 255 The extended attributes are inconsistent. 259 No more data is available. 266 The copy functions cannot be used. 267 The directory name is invalid. 332 The specific queue name is already in use. This can occur when attempting to start Topaz when the program is already running. 334 Not enough memory available to process a queue request. The total queue memory was exceeded.
352 Topaz User Manual Error Description 1024 Request number of bytes to read was not read. 1025 Request number of bytes to written was not written. 1026 Not enough disk space. Unable to allocate file. Disk is full. 1027 Not enough memory available to perform operation. 1028 Directory entry corrupted. 1029 ISAM key is corrupted. 1030 Unable to write record. File is full. 1031 Duplicate Key. Attempted to insert a key that already exists. 1032 Invalid Function. 1033 No file handles left.
Chapter 12 Troubleshooting, Maintenance, Support Error Description 1057 Illegal screen field commentary. SCRIO error values. 1058 Screen field size missing in commentary. SCRIO error values. 1059 Screen field size too large in commentary. SCRIO error values. 1060 Screen field variable type missing in commentary. SCRIO error values or #define InvalidRelay (for Pecos Interface). 1061 Screen field I/O type missing in commentary. SCRIO error values.
354 Topaz User Manual Error Description 1088 Illegal file category type. 1089 Illegal file type. 1090 ISAM index file key does not match data file. ISAM file is corrupted. 1091 Illegal CAA field in LIS header detected. 1092 Illegal SDA field in LIS file system control block address (Ifssda). 1093 Corrupted FIS file header detected. 1094 File system could not allocate a semaphore. 1095 Attempted record lock of record already locked by another user. Another user is modifying this record.
Chapter 12 Troubleshooting, Maintenance, Support Error Description 1260 Out of Anti-Passback Indexes. Use the Employee Database Diagnostic program to rebuild Anti-Passback index. 1261 Out of range APB index. Use the Employee Database Diagnostic program to rebuild Anti-Passback index. 1262 Software Sentinel not found. Topaz requires a software sentinel (dongle) to run. Please contact a UTC Fire & Security Representative. 1263 Unknown Redundant System restore command.
356 Topaz User Manual Error Description 1392 The file or directory is corrupted and non-readable. 1393 The disk is corrupted and non-readable. 1394 There is no user session key for the specified logon session. 1395 The service being accessed is licensed for a particular number of connections. No more connections can be made to the service at this time because there are already as many connections as the service can accept. 6000 TCP/IP Connection not open.
Chapter 12 Troubleshooting, Maintenance, Support Error Description 10039 TCP/IP Destination address required. 10040 TCP/IP Message too long. 10041 TCP/IP Protocol wrong type for socket. 10042 TCP/IP Protocol not available. 10043 TCP/IP Protocol not supported. 10044 TCP/IP Socket type not supported. 10045 TCP/IP Operation not supported on socket. 10046 TCP/IP Protocol family not supported. 10047 TCP/IP Address family not supported by protocol family. 10048 TCP/IP Address already in use.
358 Topaz User Manual Contacting Technical Support For assistance installing, operating, maintaining, and troubleshooting this product, refer to this document and any other documentation provided. If you still have questions, you may contact technical support and/or pre-sales. For pre-sales and technical support assistance, we provide customers with several options (see Table 19). Our support phone number is available Monday through Friday, 8 a.m. to 7 p.m. Eastern Time.
Appendix A Access Code Definitions This appendix provides a list of access codes used in the Topaz software and their definitions. In this appendix: Access Code Definitions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
360 Topaz User Manual Access Code Definitions TRACE BY ACCESS POINT Trace has been turned on at an Access Point (card reader and/or keypad). Every access attempt at the traced access point will generate this event. TRACE BY CARDHOLDER Trace has been turned on for a cardholder. Every access attempt by that cardholder will generate this event. TRACE BY SECURITY AREA Trace has been turned on for a Security Area. Every access attempt at the Security Area will generate this event.
361 ACCESS AUTHORIZED - DELAYED ALARM UNMASKING STARTED The cardholder has presented a valid card and PIN to Unmask the area and request was authorized and the alarm delay timer was started allowing the cardholder time to exit the area without set off the alarm. ACCESS AUTHORIZED - ENTRY GRANTED TO MASK ALARMS The cardholder has presented a valid card and PIN to Mask and enter the area. The request was authorized and the alarms were Mask.
362 Topaz User Manual ACCESS DENIED - AREA SECURED, I.E., ALARMS ARE UNMASKED Access was denied because the Security Area going into is Secured (Alarms are Unmask). If you do not want this event, enter “No” to “Keypad Masking Allowed” in the Security Area configuration. ACCESS DENIED - BAD CARD READ OR FORMAT Access was denied because the card reader did not get a good card read. ACCESS DENIED - CARD EXPIRED Access was denied because the Deactivation Date in the Cardholder's Database has expired.
363 ACCESS DENIED - ESCORT REQUIRED A cardholder has presented a card requesting access to the area, but access was denied because the cardholder is required to have an escort. ACCESS DENIED - HOST COMMUNICATION LOSS This event code only appears in the uploaded events file. Access was denied because the SCP Device was offline for an access request that had to go to the Host. Example, Keypad Masking requires host processing.
364 Topaz User Manual ACCESS DENIED - TIME ZONE NOT DEFINED Access was denied because the time zone is not defined. You may get this event if the Database has not been fully downloaded to the remote panel. ACCESS DENIED - USING LOST CARD Access was denied because the Card Status in the Cardholder Database is set to “Lost”. ACCESS DENIED - USING STOLEN CARD Access was denied because the Card Status in the Cardholder Database is set to “Stolen”.
365 ACCESS ON COMPANY CODE .. CORRECT FACILITY CODE (MANTRAP) Access was granted based only on the Correct Company Code on the card. Access on Company code and Mantrap are both set up in Reader Configuration. This card had the Same Facility encoded on the card as stored in the Site Configuration. ACCESS ON COMPANY CODE .. WRONG FACILITY CODE Access was granted based only on the Correct Company Code on the card. Access on Company code is set up in Reader Configuration.
366 Topaz User Manual DENIED TWO-MAN ALARM UNMASKING REQUEST - TIMEOUT The request to Unmask the security area was denied because the security is under control of Two-Man Masking, and the Host operator must initiate unmasking on the area. DENIED UN-SECURE (MASKING) REQUEST - DEVICE ERROR The request to Unsecured (Mask) the security area was denied because a device for the security area is offline or deactivated.
Appendix B Card Fields This appendix includes a list of card fields and their definitions. In this appendix: Card Field Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
368 Topaz User Manual Card Field Definitions Functional Field Name Protocol Field Name Access Group 1 through Access Group 8 Type of Value Description ACCGRP 1 to ACCGRP 8 Numeric This field is NOT recommended as a field filter. These fields hold the numeric ID of an Access Group assigned to a cardholder. The numbers are stored in the order in which they are assigned to the Cardholder. (ACCGRP1 holds the ID of the first Access Group assigned to a card holder.
369 Functional Field Name Protocol Field Name Type of Value Cardholder’s Name CARDNAME Alphanumeric Card Serial Number CARDSN Description Up to 32 characters. This data usually contains the name. Numeric 1 to 8 digits. This is a reference field, and does not affect access control operation. The number represents a card’s serial number, and is typically printed on the card. This is not to be confused with the actual encoded card number (described above).
370 Topaz User Manual Functional Field Name Protocol Field Name Type of Value Description Issue Number ISSUENUM Numeric 1 digit. The default is 0. An Issue Number permits the same card to be re-issued in the event that a card is lost or stolen. The new card is issued with the same card number, but, the issue number increments by one. The missing card will not work in the system since the issue numbers do not match. Issue number is applicable to magnetic stripe cards, which are encoded accordingly.
371 Functional Field Name Protocol Field Name Type of Value Description Security Area #1-8 SA 1 to SA 8 Alphanumeric Up to 12 characters. This optional field specifies the name of a Security Area that the cardholder may access. There can be eight Security Areas Additional Security Areas are assigned to a cardholder when there are access privileges required that are different than those already assigned.
372 Topaz User Manual Functional Field Name Protocol Field Name User Defined Field #5 through User Defined Field 8 USERFLD5 to USERFLD8 Alphanumeric User Defined Field #9 USERFLD9 Alphanumeric User Defined Field A through User Defined Field B USERFLDA and USERFLDB Alphanumeric Vehicle 1 ID or License Number VEH 1 ID Alphanumeric Vehicle 2 ID or License Number VEH 2 ID Type of Value Description Up to 16 characters.
Appendix C Anti-Passback This appendix details the Anti-Passback feature of Topaz that prevents a cardholder from passing their card back to another person to access the same area. In this appendix: Anti-Passback Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Setup – Site Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Setup – Security Area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Control – Reset APB . . . . . . . . . . . . . . . . . . . .
374 Topaz User Manual Anti-Passback Overview Anti-Passback (also referred to as APB) is a feature that prevents a cardholder from passing their card back to another person to access the same area. Topaz offers Timed APB only. For example, with a turnstile where after entry the cardholder can pass their card back through the bars to another. The access is denied until the time has expired after the first use. Anti-Passback must be Enabled for a site. The Topaz uses Timed Anti-Passback by security area.
375 If the same card is used on another reader, the time interval for this reader is reset to zero. For example, if the cardholder swipes the card while in that security area to go to another area. APB Control In Area If unchecked (default), this Security Area does not use Anti-Passback. If checked, this Security Area responds to APB violations with an alarm event. If checked, you are presented with the choice for Timed Delay for Reentry (in minutes).
376 Topaz User Manual cardholder is still in that area. This allows the security staff to reset that Security Area to allow reentry for that one cardholder only.
Appendix D Alarm Input and Relay Numbers This appendix provides tables detailing addressing information for alarm inputs and relays. In this appendix: Alarm Input Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 378 Relay Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
378 Topaz User Manual Alarm Input Numbers Reader Physical Alarm Zone Numbers Physical Alarm Zone Reader Address * Zone 0 Door Contact * Zone 1 Request to Exit (REX) Zone 2 Spare 0 16 17 18 1 20 21 22 2 24 25 26 3 28 29 30 * Zone-0 is default for Door Contact. * Zone-1 is default for Exit Push Button. Reader Logical Alarm Zone Numbers Lock Monitor / Bond Sensor = If used, must be connected to Z2. F.O. = Forced open, H.O. = Held Open, R.T.
379 RIM Zone Input Numbers Expansion Port Zone Number Address 4 Address 5 Address 6 Address 7 IN1 128 144 160 176 IN2 129 145 161 177 IN3 130 146 162 178 IN4 131 147 163 179 IN5 132 148 164 180 IN6 133 149 165 181 IN7 134 150 166 182 IN8 135 151 167 183 IN9 136 152 168 184 IN10 137 153 169 185 IN11 138 154 170 186 IN12 139 155 171 187 IN13 140 156 172 188 IN14 141 157 173 189 IN15 142 158 174 190 IN16 143 159 175 191 IN17
380 Topaz User Manual Relay Numbers ACURT2 and ACURT4 Relay Numbers Relay Numbers Reader Relays Door Strike Relay Numbers Reader 0 Door Strike Output 16 Reader 0 Aux Relay 17 Reader 1 Door Strike Output 18 Reader 1 Aux Relay 19 Reader 2 Door Strike Output 20 Reader 2 Aux Relay 21 Reader 3 Door Strike Output 22 Reader 3 Aux Relay 23 RIM Expansion Port Relay Numbers Expansion Port Relay K1 Relay K2 Reader Address 4 32 33 Reader Address 5 34 35 Reader Address 6 36 37 Reader Addr
381 RRM Expansion Port Relay Numbers Relay Number Address 4 Address 5 Address 6 Address 7 K1 112 128 144 160 K2 113 129 145 161 K3 114 130 146 162 K4 115 131 147 163 K5 116 132 148 164 K6 117 133 149 165 K7 118 134 150 166 K8 119 135 151 167 K9 120 136 152 168 K10 121 137 153 169 K11 122 138 154 170 K12 123 139 155 171 K13 124 140 156 172 K14 125 141 157 173 K15 126 142 158 174 K16 127 143 159 175
382 Topaz User Manual ACURT2 and ACURT4 Relay Numbers for RRM with Elevator Control Elevator Relay Numbers ACURT2/4 Relays Elevator Relay Numbers ACURT2 ACURT4 Reader 0 Door Strike Output 0 0 Reader 0 Aux Relay 1 1 Reader 1 Door Strike Output 2 2 Reader 1 Aux Relay 3 3 Reader 2 Door Strike Output N/A 4 Reader 2 Aux Relay Reader 3 Door Strike Output 5 N/A 6 Reader 3 Aux Relay 7 RRM Expansion Port Relay Numbers (with elevator control) Relay Number Address 6 Address 7 ACURT2 ACURT4
Appendix E Operator Type Functions This appendix provides a list of operator type functions. In this appendix: Operator Type Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
384 Topaz User Manual Operator Type Functions Alarm Processing Backup/Restore Data Base Cardholder database functions Configure Maps Control Access Trace Control Anti-Passback Control of Alarm Points Control of Output Relays Control of Readers Control System Functions Define Alarm Points Define Field Panels Define Hardware configurations Define LAN Adapters Define Readers Define Relays Define Serial Ports Define Workstation Display Map Event information displays Perform Auto Configuration Perform Service
Appendix F Database DMS1 Definitions This appendix provides the file names for the various database tables used by Database Management System 1 (DMS1) and their functions. In this appendix: Database DMS1 definitions . . . . . . . . . . . . . . . . . . . . . . . . . . .
386 Topaz User Manual Database DMS1 definitions Table 20. Database DMS1 definitions File name Description Acsgrps.dt Access Group definitions Addf00.dt Alarm file pointer, index by SCP device and Alarm number (Files Addf00.dt, Monpts1.dt+.inx and Sadf00.dt are linked together.) Agc.dt Airport Gate Control definitions Amsgf00.dt Instruction Messages Apbtmap.dt Anti-passback index (File Cardemp.dt and Apbmap.dt are linked together) Apdef.dt + .inx Reader configurations Archive.
387 Table 20. Database DMS1 definitions File name Description Flrdsc00.dt Old elevator floor descriptions Fmtdesc.dt User Configurable field definitions for the employee database Gtcfgf00.dt Guard tour definitions Lao.dt Local Alarm Output definitions (multiple alarms to a single relay) Ldevdist.dt Workstation routing definitions Log.dt History file Lrc.dt Local Relay Control definitions (multiple relays from a single alarm) Ltc.dt Obsolete file (Local time commands) Mdd.
388 Topaz User Manual Table 20. Database DMS1 definitions File name Description Rcacf01.dt Remote control actions Rcopf00.dt Remote control operations Rcpdef.dt+.inx Remote control point definitions Rctz00.dt Remote Control time zone definitions Sadesg.dt Security Area definitions Sadf00.dt List of alarm points sorted by security area (Files Addf00.dt, Monpts1.dt+.inx and Sadf00.dt are linked together.) Scpdev.dt SCP Device definitions Scport.dt Serial port definitions Sikvis.dt+.
389 Glossary This section explains some terms as they apply to Topaz. Table 21. Topaz terms explained Term Definition Access Group A grouping of security areas and time zones for a set of cardholders. Action An Action is a pre-programmed, automatic activity that the system performs in response to Time Zone or Event activity. Previously used only as part of Global Automatic Alarm Masking, Automatic Remote Control, or Access Automatic Remote Control setups.
390 Topaz User Manual Table 21. Topaz terms explained (continued) Term Definition Badge See “Card”. Baud rate A measurement of speed in data communications. Card [previously Badge] - An encoded credential that identifies and allows the cardholder access in and around a secure site. Cardholder An individual who has access to a secure site through the use of an encoded card. Category A definable grouping of alarms or troubles.
391 Table 21. Topaz terms explained (continued) Term Definition Duress A Duress alarm is an alarm event triggered when the cardholder signals he/she is in an emergency (duress) situation. This can happen when the cardholder presses on an exit bar or button of a door to open it (instead of using a normal card swipe or keypad) OR signals a duress with a coded PIN, as described in the “Setup – Site Settings” section of this manual.
392 Topaz User Manual Table 21. Topaz terms explained (continued) Term Definition Keypad Masking Allows an authorized cardholder to control (mask / unmask) the alarms assigned to the same area as the keypad by entering a unique PIN code to mask and unmask the alarms. Local Pertaining to activities that occur in, and are restricted to, only one intelligent field panel. Masking A method of disabling an alarm point and effectively ignoring any alarm.
393 Table 21. Topaz terms explained (continued) Term Definition Summarized History Report This report calculates the following for any alarm in the report: • Frequency - The number if times the alarm occurred in the time period selected. • Total Duration - The length of time the alarm point was in alarm for each occurrence and then the sum total of all those occurrences.
394 Topaz User Manual
395 Index A Access Assign Group to cardholder ...........................................................58 Company Mode..............................................................................244 Event Report...................................................................................146 Facility Code...................................................................................244 Access Code Definitions ...................................................................
396 Topaz User Manual Anti-Passback Buttons, Main Navigation Control ...............................................................................................85 Enabled for Site..............................................................................176 Override.............................................................................................58 Overview .........................................................................................374 Reset................................
397 D Color Graphics......................................................................................38 Acknowledging an Alarm ..............................................................307 Adding Alarm Points......................................................................320 Adding Cameras ............................................................................330 Adding Icons...................................................................................318 Adding Map Links ........
398 Topaz User Manual Event Printer ..............................................................................205, 218 Hire Date................................................................................................68 Events Holiday Event Types......................................................................................48 Video of .............................................................................................49 Setup Report .........................................
399 R Masking Defined ..............................................................................................65 Masking Alarm Points........................................................................249 Radio Frequency .............................................................................. xviii Microsoft .NET Framework .................................................................14 Reader N Navigating The System ..................................................................
400 Topaz User Manual REN Setup Ringer Equivalence Number ....................................................... xvii Repair Alarm Database ........................................................................90, 91 Cardholder Database ......................................................................90 Report Access Event..................................................................................146 Report Printer............................................................................
401 T Tab Buttons ...........................................................................................45 Tailgating Violation.............................................................................360 Vehicle License ....................................................................................68 Search for Cardholder by ...............................................................54 Video Take Photo .....................................................................................
402 Topaz User Manual
