TruVision NVR 21 User Manual P/N 1072629B-EN • REV R1.
Copyright © 2013 UTC Fire & Security Americas Corporation, Inc. Interlogix is part of UTC Climate Controls & Security, a unit of United Technologies Corporation. All rights reserved. Trademarks and patents The TruVision NVR 21 and logo are trademarks of United Technologies. Other trade names used in this document may be trademarks or registered trademarks of the manufacturers or vendors of the respective products. Manufacturer UTC Fire & Security Americas Corporation, Inc.
Content Chapter 1 Product introduction 1 Product overview 1 Chapter 2 Installation 3 Installation environment 3 Unpacking the TVN 21 and its accessories 3 Back panel 4 Wiring the keypad 5 RS-485 ports 8 RS-232 port 8 Monitor connections 8 Audio inputs and output 8 Brackets 9 Chapter 3 Getting started 11 Turning on and off the NVR 11 Using the setup wizard 12 Chapter 4 Operating instructions 17 Controlling the TVN 21 17 Using the front panel 17 Using the mouse 19 Using the IR remote control 20 Menu ov
Chapter 7 Playing back a recording 49 Overview of the playback window 49 Playback pop-up menu 52 Instant playback 52 All-day playback 53 Searching recorded video 54 Playing back recordings by time and video type 55 Playing back recordings by event 56 Creating and playing back bookmarked recordings 57 Slideshow of snapshots 58 Playing back recordings from the system log 59 Playing back frame-by-frame 60 Digital zoom in playback 61 Chapter 8 Archiving recorded files 63 Archiving files 63 Creating and archi
Setting up motion detection 91 Setting up external alarms 94 Triggering or clearing alarm outputs manually 96 Setting up system notifications 96 Detecting video loss 97 Detecting video tampering 97 Chapter 12 Network settings 99 Configuring general network settings 99 Configuring PPPoE 101 Configuring DDNS 101 Configuring an NTP server 102 Configuring e-mail 103 Configuring SNMP 104 Configuring the FTP server 104 Configuring a remote alarm host 104 Configuring multicast 105 Configuring the server and HTTP
Customizing a user’s access privileges 128 Deleting a user 130 Modifying a user 130 Changing the Admin password 130 Appendix A Specifications 131 Appendix B PTZ protocols 133 Appendix C Port forwarding information 135 Appendix D KTD-405 keypad 137 Supported firmware 137 Wiring the keypad 137 Setting up the keypad to work with the TVN 21 138 Operating the keypad 140 Appendix E Maximum pre-recording times 145 Appendix F Supported PTZ commands 147 Appendix G Default menu settings 149 Glossary 159
Chapter 1 Product introduction Product overview This is the TruVision NVR 21 (TVN 21) User Manual for the models listed below: Table 1: Product codes Americas TVN-2108-000 TruVision NVR 21, 8 channels, no storage TVN-2108-2T TruVision NVR 21, 8 channels, 2 TB storage TVN-2108-4T TruVision NVR 21, 8 channels, 4 TB storage TVN-2108-6T TruVision NVR 21, 8 channels, 6 TB storage TVN-2108-8T TruVision NVR 21, 8 channels, 8 TB storage TVN-2116-000 TruVision NVR 21, 16 channels, no storage TVN-2116-2T
0BChapter 1: Product introduction ANZ TVN-2108-000AZ TruVision NVR 21, 8 channels, no storage TVN-2108-2TAZ TruVision NVR 21, 8 channels, 2 TB storage TVN-2108-4TAZ TruVision NVR 21, 8 channels, 4 TB storage TVN-2108-6TAZ TruVision NVR 21, 8 channels, 6 TB storage TVN-2108-8TAZ TruVision NVR 21, 8 channels, 8 TB storage TVN-2116-000AZ TruVision NVR 21, 16 channels, no storage TVN-2116-2TAZ TruVision NVR 21, 16 channels, 2 TB storage TVN-2116-4TAZ TruVision NVR 21, 16 channels, 4 TB storage
Chapter 2 Installation This section describes how to install the TVN 21 unit. Installation environment When installing your product, consider these factors: • Ventilation • Temperature • Moisture • Chassis load Ventilation: Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. Ensure that the location planned for the installation of the unit is well ventilated.
1BChapter 2: Installation Items shipped with the product include: • IR (infrared) remote control • Two AAA batteries for the remote control • AC power cords • USB mouse • Brackets • NVR • CD with software and manuals • TruVision NVR 21 Quick Start Guide • TruVision NVR 21User Manual (on CD) Back panel Figure 1 on page 5 shows the back panel connections and describes each connector on a typical TVN 21 network video recorder. Details may vary for specific models.
1BChapter 2: Installation Figure 1: Back panel connections 1. Connect one CCTV monitor (BNC-type connectors). 2. Connect one audio input to RCA connectors. 3. Connect to a RS-232 device. 9. Connect to an HDTV. The HDMI connection supports both digital audio and video. 10. Connect to an optional USB device such as a mouse, CD/DVD burner or HDD. 4. Connect to a network. 11. Terminate the line to the dome cameras using this RS-485 switch. Default is Off. 5.
1BChapter 2: Installation Figure 2: RS-485 bus serial wiring (KTD-405 keypad shown) 1. Keypad 2. I/O box 3. See section “RS-485 ports” on page 8 Use an RS-485 signal distributor for a star wiring configuration. See Figure 3 on page 6. Figure 3: Star wiring with RS-485 signal distributor Correct: 1. Keypad 2. I/O box 6 3. RS-485 distributor 4.
1BChapter 2: Installation Incorrect: 1. Keypad 2. I/O box 3. See section “RS-485 ports” on page 8 Use an RS-485 signal distributor to increase the maximum number of devices on the bus as well as the total range. Each distributor output provides another RS485 bus, extending the output an additional 1200 m. Up to 31 NVRs can be connected to each output. See Figure 4 below. Figure 4: Expanding the system with an RS-485 signal distributor 1. Keypad 2. I/O box 3. RS-485 distributor 4.
1BChapter 2: Installation RS-485 ports There are two RS-485 ports on the rear panel of the NVR. See Figure 5 below for the serial pin outs. • Dome RS-485: A and B: Connect pan, tilt, zoom control of PTZ dome cameras. A = +, B = C and D: Not used G: Ground of dome camera G: Ground of keypad • Keyb: Connect the keypad. Figure 5: RS-485 pins RS-232 port Use the RS-232 port to connect CBR-PB3-POS (point-of-sale) and ATM devices to the NVR.
1BChapter 2: Installation Audio input RCA jack, 315 mV, 40 kohms. Unbalanced Audio output RCA jack, 315mV, 600 ohms. Unbalanced Note: Line-level audio requires amplification. Brackets The NVR is easily rack-mountable with the purchase of the TVR-RK-1 rackmount kit. Contact your local supplier to order the kit. The NVR has a 1.5U 19-inch chassis.
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Chapter 3 Getting started Turning on and off the NVR Before starting the power up process, connect at least one monitor to the video out or the VGA interface. Otherwise, you will not be able to see the user interface and operate the device. The NVR auto-detects the video mode (PAL or NTSC) on startup. It is equipped with an universal power supply that will auto-sense 100/240 V, 60/50 Hz. Note: It is recommended that an uninterruptible power supply (UPS) is used in conjunction with the device.
2BChapter 3: Getting started Using the setup wizard The NVR has an express installation wizard that lets you easily configure basic NVR settings when first used. It configures all cameras simultaneously. The configuration can then be customized as required. By default the setup wizard will start once the NVR has loaded. It will walk you through some of the more important settings of your NVR.
2BChapter 3: Getting started Note: The system time and date are visible on screen. However, they do not appear in recordings. Click Next to move to the next page, or Previous to return to the previous page. 7. Network configuration: Configure your network settings such as the NIC type, Enable or Disable DNCP,IP address, subnet mask and default gateway. Enter the preferred DNS server address as well as the alternate one to use.
2BChapter 3: Getting started After configuring your HDD settings, click Initialize and Next to move to the next page, or Previous to return to the previous page. 9. Adding IP Camera: Click Search to find any online cameras. Select the IP camera to be added, enter User name and Admin password, then click the Add button. Click, Next to move to the Recording Configuration screen. 10. Recording configuration: Configure your recording settings as required.
2BChapter 3: Getting started 11. When all the required changes have been entered, a page appears showing all the settings. Click Finish to exit the Wizard. The NVR is now ready to use.
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Chapter 4 Operating instructions Controlling the TVN 21 There are several ways to control the NVR: • Front panel control • Mouse control • IR remote control • KTD-405 keypad control (see Appendix) • Web browser control You can use your preferred control method for any procedure, but in most cases we describe procedures using mouse terminology. Optional control methods are given only when they differ substantially from mouse control methods.
3BChapter 4: Operating instructions Figure 7: Front panel The controls on the front panel include: Table 2: Front Panel Elements Item Name Description 1. Numeric buttons Switch between different cameras in live, PTZ control or playback modes. 2. USB Interfaces Universal Serial Bus (USB) ports for additional devices such as a USB mouse and USB Hard Disk Drive (HDD). 3. Status LEDs Power: Green indicates the NVR is working correctly. Red indicates a fault.
3BChapter 4: Operating instructions Item Name Description Enter button The ENTER button is used to confirm selection in any of the menu modes. Show the PTZ control toolbar when in live view mode. In Playback mode, it can be used to play or pause the video. In single-frame Playback mode, pressing the button will advance the video by a single frame. 6. PTZ buttons Zoom: Use + and – for digital zoom. Preset: Call up preprogrammed preset positions. Tour: Call up preprogrammed shadow tours. 7.
3BChapter 4: Operating instructions Connect the mouse to the NVR by plugging the mouse USB connector into the USB port on the front or back panel. The mouse is immediately operational and the pointer should appear. Note: Use a USB 1.1 or higher mouse. Move the pointer to a command, option, or button on a screen. Click the left mouse button to enter or confirm a selection. You can purchase a spare mouse by ordering part number TVR-MOUSE-1. See Table 3 below for a description of the mouse buttons.
3BChapter 4: Operating instructions You can purchase a remote control by ordering part number TVR-REMOTE-1 IR Remote Control. Figure 8: IR remote control Item Description 1. Alarm Acknowledge an alarm. 2. Device Enable/disable the IR remote control to control the TVN 21. 3. Numeric buttons Select a camera, and enter a number in a menu option. 4. Display Switch between the different multiviews. 5. Mon A and Mon B Switch between monitors A and B. 6. Live Return to live view mode. 7.
3BChapter 4: Operating instructions Item Description 12. Preset Enter preprogrammed three-digit code to call up a preset. 13. Tour Enter preprogrammed three-digit code to call up shadow tour. 14. Focus + and - Use to control focus of camera lens. 15. Playback control Use to control playback (Rewind, Pause, Play, and Fast Forward). 16. Search Open the Search menu. 17. Replay Replay the selected file from the beginning. 18. Eject Eject the CD or DVD disk. 19.
3BChapter 4: Operating instructions Menu overview The TVN 21 has an icon-driven menu structure that allows you to configure the unit’s parameters. Each command icon displays a screen that lets you edit a group of settings. Most menus are available only to system administrators. The screen is divided into three sections. The currently selected command icon and submenu item are highlighted in green. See Figure 9 below. You must be in live view mode to access the main menu. Figure 9: Menu structure 1.
3BChapter 4: Operating instructions Icon Name Description Camera management Configures camera settings including OSD display, motion detection, privacy masking, video image adjustments, video loss, and copy settings to other cameras. See Chapter 14 “Camera settings” on page 115. Video schedule Configures recording settings including recording schedules, record quality, auto delete mode, and recording mode. See Chapter 10 “Recording” on page 81.
3BChapter 4: Operating instructions Figure 10: The soft keyboard Description of the keys in the soft keyboard: Switch to lowercase/uppercase Space Exit the soft keyboard Alphanumeric characters Backspace Confirm selection Exiting the main menu Press the Menu button on the front panel to exit the current menu screen and return to live view or click Back in a main menu.
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Chapter 5 Live view Description of live view Live view mode is the normal operating mode of the unit where you watch live images from the cameras. The NVR automatically enters into live view mode once powered up. On the viewer, you can see the current date and time, camera name, and whether a recording is in progress. Status information Information on the system and camera status is displayed as icons on the main and spot monitors. The camera status icons are shown for each camera.
4BChapter 5: Live view The NVR automatically checks the monitor outputs used. If more than one monitor is connected, the system then defines which monitor is the main one and which is the event one. The event monitor is used to display detected events such as motion. It cannot be configured separately. The priority level for the main output is HDMI > VGA > CVBS. See Table 6 below. However, you can manually define your main monitor from the Layout menu.
4BChapter 5: Live view Figure 11: The mouse menu for the main monitor The list of commands available depends on which monitor is active; main or spot (monitor B). See Table 7 below. The default settings of these commands are provided in Appendix G, “Default menu settings” on page 147. Table 7: Mouse menu for monitor A (main monitor) Item Name Description 1. Menu Enter the Main menu. This option is not available from monitor B. 2.
4BChapter 5: Live view Table 8: Mouse menu for monitor B (spot monitor) Item Name Description 1. Single camera Switch to a full-screen view for the selected camera from the dropdown list. 2. Multi camera Switch between the different multiview options from the dropdown list. 3. Previous screen Displays the previous camera. 4. Next Screen Displays the next camera. 5. All-day playback Playback the recorded video of the selected day from selected cameras.
4BChapter 5: Live view To select a multiview format: 1. Press the Display button on the front panel to cycle through different display formats. You can also right-click the mouse and select Multi Camera from the menu. Select the desired multiview display layout. Sequencing cameras The sequencing feature allows a camera to be displayed briefly on screen, before advancing to the next camera in the sequence list. The default sequence displays each camera in numerical order.
4BChapter 5: Live view Figure 13: Quick access toolbar Table 9: Description of the quick access toolbar icons Icon Description Freeze: Freeze the live image of the selected camera. Although the image pauses, time and date information does not. The system clock continues to run. Instant playback: Playback the recorded video from the last five minutes (default time). If no recording is found, then there was no recording made. Click the icon and select the desired camera. Click OK.
4BChapter 5: Live view Figure 14: Digital zoom screen To quickly zoom in/out on a camera image: 1. Select the camera you wish to use. 2. Left-click the mouse and select the digital zoom icon, or on the front panel press the Zoom+ button. The digital view screen appears. 3. Left-click the mouse and drag the red square to the area of interest, or move the joystick on the front panel to position the red square. The selected area is magnified. 4.
4BChapter 5: Live view Figure 15: Layout screen Table 10: Description of the layout screen Submenu name Description General tab Video output interface Select which monitor will be the main monitor: HDMI (depends on NVR model), VGA, and main CVBS. Default is VGA, if connected. Live view mode Select which multiview layout will be default in live view mode. Default is 3x3 multiview layout for the 8-channel NVR and 4x4 for the 16channel NVR.
4BChapter 5: Live view 4. Click Apply to save the settings. 5. Click Back to return to live view. Changing the camera sequence The cameras are sequenced in numeric order by default. You can change the sequence order of the cameras for all monitors. You can switch the channel of a camera with that of another camera in the system. This lets you, for example, have the images of camera 1 appear on channel 10, and the images of camera 10 appear on channel 1.
4BChapter 5: Live view Note: “X” means that the camera is not displayed. 7. Click Apply to save the settings. 8. Click Back to return to live view. General settings Use this screen to configure the monitor image, GUI language, login password requirement, monitor resolution as well as to configure the NVR name and address. See Figure 17 below. The NVR can support NTSC or PAL video output. The video format is auto detected. The changes are immediately implemented once Apply is clicked to save the settings.
4BChapter 5: Live view Option Description Password required Define whether a login password is required. Check the box to enable/disable and click Apply. Enable wizard Define whether the wizard tool starts when the NVR is turned on. Check the box to enable/disable and click Apply. Figure 18: Monitor setup screen: More Settings Table 12: Description of the Monitor setup screen: More Settings Option Description Monitor standard The video standard used is auto detected but can be manually changed.
4BChapter 5: Live view appears for each camera (see “Configuring the camera OSD settings” on page 117 for more information on embedded camera time and date). The start and end time of daylight saving time (DST) in the year can also be set. DST is deactivated by default. See Figure 19 below for the Time settings screen. Figure 19: Time and date settings screen Table 13: Description of the time and date settings screen Option Description Time zone Select the time zone of the NVR from the drop-down list.
4BChapter 5: Live view Option Description Enable DST Manually define DST. If this option is selected, the Auto DST adjustment option is disabled. Default format is Disable. Click the check box to enable or disable daylight savings time (DST). From Enter the start date and time for daylight savings. To Enter the end date and time for daylight savings. DST bias Set the amount of time to move DST forward from the standard time. Default is 60 minutes. To set up the system time and date: 1.
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Chapter 6 Controlling a PTZ camera You can control PTZ dome cameras using the buttons on the front panel, the keypad, and IR remote control as well as using the PTZ control panel accessed with the mouse. Access to PTZ commands may require a password. A detailed list of the PTZ commands available for many different camera protocols is available in Appendix F on page 147.
5BChapter 6: Controlling a PTZ camera Figure 20: PTZ control panel Table 14: Description of the PTZ control panel Item Name Description 1. Directional pad/autoscan buttons Controls the movements and directions of the PTZ. Center button is used to start auto-pan by the PTZ dome camera. 2. Zoom, focus and iris Adjusts zoom, focus and iris. 3. PTZ movement Adjusts the speed of PTZ movement. 4. Toolbar Turns on/off camera light. This command is not supported on all PTZ cameras.
5BChapter 6: Controlling a PTZ camera Note: The PTZ dome camera used must be able to support a preset command. See Appendix F on page 147 for the complete list of PTZ commands available by camera protocol. Figure 21: PTZ configuration window Table 15: Description of the PTZ configuration window Item Name Description 1. Save preset Saves preset. 2. Call preset Calls up pre-existing preset. 3. Shadow tour toolbar Starts recording the shadow tour. Saves the shadow tour.
5BChapter 6: Controlling a PTZ camera To set up a preset: 1. Click the PTZ Settings icon on the menu toolbar and select More Settings. 2. Use the directional, zoom, focus and iris buttons to position the camera in the desired preset location. 3. Check Save Preset and enter a preset number. The preset is enabled and stored in the camera. If the desired preset number is larger than the 17 numbers listed, click […]. The Preset screen appears.
5BChapter 6: Controlling a PTZ camera step before moving to the next one. The speed is the rate at which the camera will move from one key point to the next. Note: The PTZ dome camera used must be able to support a preset tour command. See Appendix F on page 147 for the complete list of PTZ commands available by camera protocol. To set up a preset tour: 1. Click the PTZ Settings icon on the menu toolbar and select More Settings. 2. Select the preset tour number. 3.
5BChapter 6: Controlling a PTZ camera In the preset tour toolbar, click to delete all the preset tours. 3. Click Back to return to live view. To call up a preset tour: • PTZ control panel: 1. In live view left-click the mouse and select the PTZ control icon in the quick access toolbar. The PTZ control panel appears. Select the desired camera from the toolbar. – Or – On the front panel, select the desired camera and press Enter to call up the quick access toolbar. The PTZ control panel appears. 2.
5BChapter 6: Controlling a PTZ camera 1. In live view left-click the mouse and select the PTZ Control icon in the quick access toolbar. The PTZ control panel appears. Select the desired camera from the toolbar. – Or – On the front panel, select the desired camera and press Enter on the joystick to call up the quick access toolbar. The PTZ control panel appears. 2. Scroll the toolbar to Shadow Tour and double-click the shadow tour from the list. The camera immediately carries out the shadow tour movement.
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Chapter 7 Playing back a recording The NVR lets you to quickly locate and play back recorded video. There are four ways to play back video: Instant playback of the most recently recorded video All-day playback of the day’s recorded video Search the video archives by specific time, date, bookmark, snapshot or event Search the system log The NVR continues to record the live view from a camera while simultaneously playing back video on that camera display.
6BChapter 7: Playing back a recording Figure 22: Playback window 1. Playback viewer. 2. Camera panel. Select the cameras for playback. Move the mouse over the area to display the list of cameras available. 3. Calendar panel. Blue: Current date Green/Yellow/Red: Recordings available on the NVR. 4. Playback control toolbar. See Figure 23. The playback control toolbar It is easy to manually control playback using the playback control toolbar. See Figure 23 below.
6BChapter 7: Playing back a recording Figure 23: Playback control toolbar (all-day playback example shown) Item Description 1. Audio and video control toolbar: / Audio on/off. / Start/stop a video clip during playback. Sections of a recording can be saved to an external storage device. Add default bookmark Add customized bookmark Bookmark management. Click to see the list of bookmarks and their times. Archive files 2.
6BChapter 7: Playing back a recording Item Description 7. Recording type: Description of the color coding of recording types that appear in the playback progress bar. Green indicates continuous recording. Red indicates alarm/event recording. Yellow indicates motion recording. 8. Hide the playback control toolbar. 9. For all-day playback mode, quit playback and return to live view. For playback from search mode, quit playback and return to the search screen.
6BChapter 7: Playing back a recording To instantly replay recorded video: 1. In live view mode left-click the mouse on the desired camera image. The quick access toolbar appears. Click Instant Playback . 2. Select the desired camera from the drop-down list and click OK. Playback starts immediately. The Instant Playback scroll bar appears under the selected camera. 3. Click Pause Click Play Click Stop on the toolbar to pause playback. to restart playback. to stop playback and return to live view.
6BChapter 7: Playing back a recording – Or – Right-click the mouse and click Exit from the mouse menu to return to the previous screen. • Using the front panel: 1. Select the camera for playback and press the Play button. Playback from the selected camera starts immediately. Note: Multiview playback is only available using the mouse. If live view was showing multiview, only the camera in the top-left channel on screen will be played back. 2.
6BChapter 7: Playing back a recording Figure 25: Example of a search result list Playing back recordings by time and video type You can search recorded video by time and video type, such as continuous recordings, motion, text insertion, alarm and all recordings. Video can be played back simultaneously across several cameras. To play back search results: 1. In live view mode right-click the mouse and in the mouse menu select Advanced Search > Normal. 2.
6BChapter 7: Playing back a recording 7. To play back another camera, move the cursor to the right edge of the screen to display the list of cameras and select the desired camera. 8. To do another search: Click Exit screen. in the playback control toolbar to return to the search results - Or Right-click the mouse and select Exit from the list to return to the search results screen. - Or Right-click the mouse and select Video Search from the list to return to the search screen.
6BChapter 7: Playing back a recording 8. To play back another camera, move the cursor to the right edge of the screen to display the list of cameras and select the desired camera. 9. To do another search: Click Exit screen. in the playback control toolbar to return to the search results - Or Right-click the mouse and select Exit from the list to return to the search results screen. - Or Right-click the mouse and select Video Search from the list to return to the search screen.
6BChapter 7: Playing back a recording 3. Click the bookmark management button to see the list of bookmarks saved. The name of a bookmark can be edited. The bookmark can also be deleted. To play back a bookmark: 1. In live view mode right-click the mouse and select Advanced Search > Bookmark in the mouse menu. 2. Select the desired cameras as well as start and end time of the recording to be searched. Also select the type of bookmark to be searched.
6BChapter 7: Playing back a recording - Or Right-click the mouse and select Exit from the list to return to the search results screen. - Or Right-click the mouse and select Picture from the list to return to the search screen. - Or Click Picture Search in the snapshot toolbar to return to the search results screen. Playing back recordings from the system log You can also playback recordings from the system log.
6BChapter 7: Playing back a recording To play back video from the system log: 1. Click System Settings > Log Search in the menu toolbar. 2. Select the search start and end times. 3. Under Major Type and Minor Type, select an option from the drop-down list. The minor type list of options available depends on the option selected under major type. 4. Click the Search button. A list of results appears. 5. Select a file and click: - Details: Displays information on the log or recording.
6BChapter 7: Playing back a recording Digital zoom in playback You can easily zoom in on an image during playback to see it in greater detail. To digitally zoom-in during playback: 1. In playback mode right-click the mouse and click Digital Zoom in the pop-up menu. The playback control toolbar disappears. 2. Click the screen with the cursor. The image zooms in and the digital view screen appears. 3.
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Chapter 8 Archiving recorded files Archive recorded files on an external device such as a USB flash drives, USB HDDs, eSATA HDD or a DVD writer. Before starting to archive files, ensure that you have the backup device connected to the NVR. It can be detected automatically by the NVR. It is important that the external storage device is set to the Export option in order to be able to archive. See ““Using an external recording device” on page 83.
7BChapter 8: Archiving recorded files 3. Click Start. The unit starts to download all the files listed. Note: If there is a capacity limitation on the backup device, only the most recent files will be backed up. A message will appear to confirm when the download is complete. Exporting recorded files to a backup device You can insert a mini-USB hub to the USB port to attach a mouse for navigation or a USB drive for archiving. However, the unit may not support all types of USB hubs.
Chapter 9: Archiving recorded files Item Function Description 3. Name Files found on the backup device are listed. 4. Delete Click to delete a selected file from the backup device. 5. Play Click to play selected file. 6. Free space Free space available on the backup device is displayed. 7. Seal disc Select to prevent other files being recorded onto the disc. 8. New folder Create a new folder on the backup device. Files from the NVR can be archived to a specific folder. 9.
7BChapter 8: Archiving recorded files Creating and archiving video clips You can save important scenes in a recorded file for later reference by creating video clips of selected portions of the file during playback. When an intruder, for example, crosses in front of several cameras you can save the video clip of the intruder’s path across these cameras in a single file. Up to 30 video clips can be made from a recording. Note: This feature is only available using the mouse.
Chapter 9: Archiving recorded files 4. Click Archive. Select the archiving device, if different from that listed. 5. Click Archive. Export starts immediately. 6. When completed, click OK. Click Cancel to return to the previous screen. Managing backup devices You can manage backup devices from the Export screen (see Figure 27 on page 64.) The Export screen allows you to: • Create New Folder: Create a new folder on the backup device. • Delete: Delete a file or folder from the backup device.
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Chapter 9 Using the web browser This chapter describes how you can use the web browser interface to configure the device, play back recorded video, search through event logs, and control a PTZ dome camera. You can also specify settings on the web browser interface to optimize video playback and recording performance when operating in a low or limited bandwidth environment.
8BChapter 9: Using the web browser Accessing the web browser To access the TVN 21, open a web browser and enter the IP address assigned to the TVN 21, as a web address. On the logon screen, enter the default user ID and password. Note: Only one NVR can be viewed per browser. User ID: admin Password: 1234 The default values for TVN 21 network settings are: • IP address - 192.168.1.82 • Subnet mask - 255.255.255.0 • Gateway address - 192.168.1.
8BChapter 9: Using the web browser Figure 28: Live view in the web browser interface Table 16: Description of live view in the web browser Item Name Description 1. Camera View video and record video from the selected camera. 2. Menu toolbar Lets you do the following: • View live video • Play back video • Search for event logs • Configure settings • Log out of the interface 3. Viewer View live or playback video. 4.
8BChapter 9: Using the web browser Item Name Description View previous and next camera respectively. If viewing in multiview format, live view moves to the next group of cameras for the selected number of video tiles. Turn audio on/off Turn microphone on/off 6. PTZ panel Hide/display the PTZ panel. Using the web browser to configure the device Click Configuration on the browser menu bar to display the configuration screen. There are two ways to configure the NVR: Local and Remote.
8BChapter 9: Using the web browser Figure 29: Remote browser configuration screen (Display Settings shown) Table 17: Description of remote configuration menus Menu Function Device parameters Device information Description Device name: Define the NVR name. The default name is TVN 21. Device number: The device number to use for the NVR when programming the remote control. The default value is 255. Zone ID: Each NVR in a daisy chain must have a unique zone ID so that it can be controlled by a KTD-405.
8BChapter 9: Using the web browser Menu Function Description a recording schedule” on page 83 for more information. Network settings Recording schedule Define the recording schedules. See “Defining a recording schedule” on page 83 for more information. Motion detection Define motion detection parameters. See “Setting up motion detection” on page 91 for more information. Privacy mask Define the on-screen privacy mask areas. See “Setting up privacy masking” on page 118 for more information.
8BChapter 9: Using the web browser Menu Function Description Notification Define the notification parameters when irregular events occur such as HDD full. See “Description of alarm notification types” on page 91 and “Setting up system notifications” on page 96. User management Define, modify, and delete users. See Chapter 16 “User management” on page 127 for more information. HDD management Basic settings Initialize the HDD. See “Initializing HDDs” on page 109 for more information.
8BChapter 9: Using the web browser Figure 30: Browser playback page Item Description 1. Selected camera. 2. Calendar: Selected day is highlighted. 3. Search: Click to start searching recorded files for the selected camera. 4. Timeline: The timeline moves left (oldest video) to right (newest video). Click a location on the timeline to move the cursor to where you want playback to start. 5. Playback control toolbar: Reverse: Click to reverse playback. Start/stop: Start or stop playback.
8BChapter 9: Using the web browser Item Description Backup: Click to make back up of recorded files to save locally on the NVR. A list of the recorded files appears Audio: Click to enable/disable audio. 7. Type of recording: Green: Indicates video recorded based on the recording schedule defined. Red: Indicates video recorded triggered by an alarm event. Yellow: Indicates video recorded triggered by motion detection. Blue: Indicates video recorded triggered by a POS/ATM text recording. 8.
8BChapter 9: Using the web browser Controlling a PTZ dome camera in the web browser The web browser interface lets you control the PTZ functions of a dome camera. Click a PTZ dome camera and use the PTZ controls on the interface to control the PTZ functions. Figure 31: PTZ controls 1. Directional pad/auto-scan buttons: Controls the movements and directions of the PTZ. Center button is used to start auto-pan by the PTZ dome camera. 2. Adjust zoom, focus, and iris. 3. Adjust speed of PTZ dome camera. 4.
8BChapter 9: Using the web browser Figure 32: Example of a video image with text insertion To set up text insertion: 1. Click the Configuration tab in the browser toolbar and then select 232 Serial Port. 2. Under Usage, select ProBridge. 3. In the submenu panel, select Text Insertion. 4. Check Enable Text Insertion. 5. Select the access device from the drop-down list. 6. Select the access mode. Only “ProBridge” is listed. 7.
8BChapter 9: Using the web browser 2. In the keyword text box that appears, enter the text for which you want to search. Text overlay You can add up to four lines of text on screen via the browser. This option can be used, for example, to display emergency contact details. By default these lines of text are positioned along the top of the screen. The strings follow each other consecutively. Note: This option is not available via the NVR. To add on-screen overlay text: 1.
9BChapter 10: Recording Chapter 10 Recording This chapter provides instructions on how to define the recording settings of your NVR. This chapter covers how you can configure your initial recording settings, schedule recordings, protect your recorded files, and set up your HDD for redundancy. Enter menu mode by pressing the Menu button on the front panel or use the mouse menu to select Menu (see “Controlling live view mode” on page 28). See “Menu overview” on page 23 for a list of the menu icons.
9BChapter 10: Recording 4. Configure the following recording settings: • Encoding parameters: Select one of the stream types: Mainstream (TLHi, Mainstream (TL-Lo), Mainstream (Event), Mainstream (Alarm), or Substream. • Stream type: Select the type of stream to record, either video or video and audio. • Resolution: Select the resolution of the recording. • Bitrate type: Select Constant or Variable. • Video quality: Select the quality at which to record.
9BChapter 10: Recording Configuring overwrite You can select how the NVR responds when the HDDs become full and there is no longer sufficient space to save new data. To configure for overwrite when the HDDs are full: 1. Click the Video Schedule icon in the menu toolbar. 2. Select More Settings. 3. Under Overwrite, select Yes. Using an external recording device You can use an external storage device, such as an eSATA HDD, to backup video or to add its recording capacity to that of the NVR itself.
9BChapter 10: Recording Figure 33: Description of the Schedule screen 1. Camera. Select a camera. 2. Schedule time. Represents the 24-hour cycle during which a schedule is selected. 3. Schedule day. There are seven days to select: Sunday (Sun), Monday (Mon), Tuesday (Tue), Wednesday (Wed), Thursday, (Thu), Friday (Fri), and Saturday (Sat). 4. Recording type. There are five recording types to select, which are color-coded: TL Time lapse (Green squares): Record of a specific day.
9BChapter 10: Recording 3. Check the Enable Schedule box. 4. Click Edit. The following screen is displayed (by default, All Day is selected): 5. Select the day of the week for which you want to set up the schedule. You can define a schedule for each day of the week. 6. Set the start and end time for recording. Define a time period by entering a start (left column) and end (right column) time. You can schedule up to eight time periods. Click All Day to record all day.
9BChapter 10: Recording January, or the second Wednesday of every month. You can schedule up to 32 holiday periods. A holiday period can be scheduled for a particular day or as a block of days. To set up a holiday recording schedule: 1. Click the Display Mode Settings icon in the menu toolbar and select Holidays. 2. Select a holiday period from the list and click Edit to modify the settings. The Edit screen appears. 3. Enter the name of the holiday period and click Enable. 4.
9BChapter 10: Recording External alarm schedules The NVR can be scheduled to record when an alarm is triggered by an external alarm device such as a PIR detector or dry contacts. For information on scheduling external alarms, see “Triggering or clearing alarm outputs manually” on page 96. Protecting recorded files There are two methods to prevent recorded files from being inadvertently overwritten or deleted off the HDD. We highly recommend that important recorded events be protected from deletion.
9BChapter 10: Recording A list of recordings, similar to the figure below, matching the search parameters is displayed. 4. Select the file you want to lock/unlock. 5. Click to lock a file. Click again to unlock. The Locked column indicates whether a file is locked or not. Closed lock icons indicate locked files while opened lock icons indicate unlocked files. The Lock button toggles between Lock and Unlock, depending on the file. 6. Click Cancel to return to live view.
9BChapter 10: Recording Configuring redundant recording Setting up HDD redundancy lets your NVR redundantly record a copy of the videos onto multiple drives as a safeguard against losing all your files in case of disk failures. This process is also known as mirroring. You must have more than one HDD in your NVR to set up HDD redundancy. Redundancy significantly reduces the storage capability of the HDDs. As a result you need to double your capacity to record video over a given time.
9BChapter 10: Recording Capturing text insertions The NVR supports Point-of-Sale (POS) and ATM text insertion via the UTC ProBridge accessory connected to the RS-232 port on the NVR. The feature is currently only available via the browser (see “Capturing text insertions” on page 78).
Chapter 11 Alarm settings This chapter describes setting up how the system will respond when an alarm is triggered. Description of alarm notification types When setting up the rules for alarm detection, you can specify how you want the NVR to notify you about an alarm or event. You can select more than one notification type. Not all notifications types are available for all types of alarms.
10BChapter 11: Alarm settings Select the level of sensitivity to motion. You can set up the schedule from the NVR when the camera can be triggered by motion. However, you need to configure the area of the video display sensitive to motion from the IP camera itself. Motion detection set up To set up motion detection: 1. Click the Camera Management icon in the menu toolbar and select Motion. 2. Select the IP camera to detect motion. Each camera must be set up individually. 3. Check Enable Motion Detection.
10BChapter 11: Alarm settings 7. Select the recording schedules for motion detection. Click the Arming schedule tab and select the day of the week and the time periods during the day when motion can be recorded. You can schedule up to eight time periods in a day. Default is 24 hours. Click Apply to save the settings. Click Copy to copy the settings to other days of the week. Note: Time periods defined cannot overlap. 8. Select the response method to motion detection.
10BChapter 11: Alarm settings Setting up external alarms The NVR can be configured to record when an alarm is triggered by an external alarm device (for example, PIR detector, dry contacts, etc.). To set up external alarms: 1. Click the Alarm settings icon in the menu toolbar and select Alarm Input. 2. Select the alarm input number of a camera and enter the name of the input, if required. 3. Select the alarm input type, NO or NC. 4.
10BChapter 11: Alarm settings 7. Select the response method to an external alarm. Click the Rule tab to define the method by which you want the NVR to notify you of the alarm. Click Apply to save settings. 8. Select the PTZ camera function required in response to an external alarm. Select the PTZ camera and the preset, preset tour or shadow tour that is triggered when the alarm is detected. Click Apply to save the settings. Click Copy to copy the settings to other cameras, if required. 9.
10BChapter 11: Alarm settings 6. Click Back to return to live view. Triggering or clearing alarm outputs manually When an alarm is activated, the NVR can be set up so that the alarm must be manually acknowledged in order to be silenced. See “Setting up external alarms” on page 94 for information on setting up an alarm to be manually cleared. All user levels (administrator, manager and operator) can manually acknowledge an alarm. To trigger or clear alarm outputs manually: 1.
10BChapter 11: Alarm settings See “Description of alarm notification types” on page 91 for information on the different alarm notification types available. To set up system notifications: 1. Click the Alarm settings icon in the menu toolbar and select Notification. 2. Select a notification type. See “Description of alarm notification types” on page 91 for more information. 3. Check one or more response options: Audible warning, notify surveillance center, send e-mail, trigger alarm output. 4.
10BChapter 11: Alarm settings To set up video tampering detection: 1. Click the Camera management icon in the menu toolbar and select TamperProof to display the tamper-proof settings screen. 2. Select a camera to configure for tamper-proof. 3. Check the Enable Tamper-proof box to enable the feature. 4. Define a tampering area. The tamper detection area setup interface lets you define an area on screen where you want camera tampering to be detected.
Chapter 12 Network settings You must configure your NVR’s network settings before using it over the network. The NVR must have access to the internet when configuring the network settings. Note: As every network configuration may differ, please contact your Network Administrator or ISP to see if your NVR requires specific IP addresses or port numbers. Configuring general network settings To configure general network settings: 1. Click the Network settings icon in the menu toolbar to display its screen. 2.
11BChapter 12: Network settings Option Description Working mode The NVR has two 10M/100M/1000M NIC cards that support net fault tolerance, load balance, and multi-address modes. Select one of the options: Net fault tolerance: When one LAN port fails, the other one takes over. This is the default option. Load balance: The bandwidth is divided over the two LAN ports with one IP address. Multi-address: Each LAN port is separate with its own IP address.
11BChapter 12: Network settings Configuring PPPoE You can connect the NVR directly to a DSL modem. To do this, you need to select the PPPoE option in the network settings. Contact your ISP to get the user name and password. To configure general network settings: 1. Click the Network settings icon in the menu toolbar to display its screen. 2. Click PPPoE and check the enable PPPoE box. 3. Enter your user name and password and confirm the password. 4. Click Apply to save the settings.
11BChapter 12: Network settings To set up DDNS: 1. Click the Network settings icon in the menu toolbar. 2. Click DDNS to display its screen. 3. Check the Enable DDNS box to enable feature. 4. From DDNS type, select one of the DDNS types listed: • ezDDNS: Click the Get URL button. The URL address to access the unit is then displayed. If no host name is specified, the DDNS will allocate one automatically. Check the NAT box to enable this option and enter the NAT server port and NAT HTTP port values.
11BChapter 12: Network settings To set up an NTP server: 1. Click the Network settings icon in the menu toolbar. 2. Click NTP to display its screen. 3. Check the NTP box to enable feature. It is enabled by default. 4. Enter the NTP settings: • • • Interval: Time in minutes to synchronize with the NTP server. The value can be between 1 and 65535 minutes. Default is 60 minutes. NTP server: IP address of the NTP server. NTP port: Port of the NTP server. 5. Click Apply to save the settings.
11BChapter 12: Network settings 3. Click Test to the test e-mail settings. Note: We recommend that you test the e-mail settings after entering values in the e-mail window. 4. Click Apply to save the settings. Configuring SNMP SNMP is a protocol for managing devices on networks. When you enable SNMP in the menu, network management systems can retrieve NVR status information from the NVR via SNMP.
11BChapter 12: Network settings Configuring multicast Setting up multicasting resolves limitation issues when streaming videos through a network access device. A multicast address spans the Class-D IP range of 224.0.0.0 to 239.255.255.255. We recommend that the IP address range of 239.252.0.0 to 239.255.255.255 be used. To set up multicasting: 1. Click Network Settings icon in the menu toolbar and then click More Settings. 2. Enter a Multicast IP address.
11BChapter 12: Network settings Checking network status You can easily check network traffic in order to obtain information about the NVR such as its linking status, MTU, sending/receiving rate, MAC address, and NIC type. You can also check the network connection status by testing its delay and packet loss. To check network traffic: 1. Click the System Settings icon in the menu toolbar and then click Net detect to display the Traffic screen. The information displayed is refreshed once a second.
11BChapter 12: Network settings To check network statistics: 1. Click the System settings icon in the menu toolbar and then click Net detect. 2. Select the Network Stat. tab. 3. The latest information is displayed on the bandwidth used by remote live and playback as well by Net Receive Idle and Net Send Idle. Click Refresh to update the information.
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Chapter 13 HDD management Initializing HDDs The in-built HDD must be initialized before it can be used. You can also reinitialize the HDD. However, all data on the HDD will be destroyed. To initialize a HDD: 1. Click the System Settings icon in the menu toolbar and then click Hard Disk to display its screen. 2. Select the HDD to be initialized. 3. Click the Initialize button to begin initialization. After the HDD has been initialized, the status of the HDD changes from Abnormal to Normal.
12BChapter 13: HDD management Controlling disk space on the HDD You can allocate on a HDD the maximum permitted storage and snapshot capacities from each camera. 1. Click the System Settings icon in the menu toolbar and then click Hard Disk. 2. Click the Storage mode tab. 3. Under the Mode option, select Quota. 4. Select a camera whose storage capacity you want to change and enter the values in GB for maximum record capacity and maximum picture capacity. The maximum storage capacity of the HDD is listed.
12BChapter 13: HDD management 3. Under Mode, select Group. 4. Under Record on HDD Group, select the HDD group number. 5. Check the channels to be added to this group. Note: By default, all channels belong to HDD group 1. 6. Click Apply to save the settings. Setting the HDD property You can change the behavior of your HDD by changing its property. It can be set to redundancy, read-only or read/write (R/W).
12BChapter 13: HDD management 2. Note the status of the HDDs listed under the Status column. If the status is listed as Normal or Sleeping, the HDD is in working order. If it is listed as Abnormal and has already been initialized, the HDD needs to be replaced. If the HDD is Uninitialized, you need to initialize it before it can be used in the NVR. Refer to “Initializing HDDs” on page 109 for more information. Note: This information is also available under System Settings > System Information > HDD screen.
12BChapter 13: HDD management Checking the S.M.A.R.T. information S.M.A.R.T. (Self-Monitoring, Analysis and Reporting Technology) reports on a variety of hard drive attributes. It helps ensure that the HDD is functioning properly at all times while protecting video stored on the hard drive. To view the S.M.A.R.T. information of a HDD: 1. Click the System Settings icon in the menu toolbar and then click Hard Disk. 2. Select the S.M.A.R.T. tab to display its screen. 3.
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Chapter 14 Camera settings This chapter describes how to configure the IP cameras. The TVN 21 can support up to 16 network cameras. The number of cameras supported depends on the NVR model and available bandwidth. Adding/removing IP cameras Before adding an IP camera to the NVR system, it is important that the network settings of the NVR are correctly set up. Figure 35: IP camera window Network parameter window List of IP cameras found on the network List of IP cameras added to the NVR 1.
13BChapter 14: Camera settings There are two ways to add a camera to the NVR system: • Automatic: Use this method if the IP cameras are located on the same LAN as the NVR. • Manual: Use this method if the IP cameras are located on a different LAN from the NVR or are located on the internet. You can also synchronize the IP camera and NVR network parameters (see Figure 36). Figure 36: Synchronize IP camera and NVR To automatically add an IP camera 1.
13BChapter 14: Camera settings be able to communicate with the camera. If there is a connection problem, please check these values. 3. Click Add to add the camera to the list of devices in the NVR system. The camera is added to the end of the list of devices. Note: Only one camera can be manually added at a time. Configuring the camera OSD settings The on-screen display (OSD) settings appear in live view mode and include the camera name, time and date. They also are included in recordings.
13BChapter 14: Camera settings Setting up privacy masking You can define an area on screen to remain hidden from view. For example, you can choose to block the view of a camera when overlooking residential premises. This hidden area is referred to as privacy masking. Privacy masking cannot be viewed in live view or recorded mode, and appears as a blank area on the video image. However, although you can select the privacy masking option for IP cameras, you cannot set up an area where it applies on-screen.
13BChapter 14: Camera settings Note: These options can also be modified from the image settings button on the live view quick access toolbar (see “Accessing frequently used commands” on page 31.) To adjust display settings: 1. Click the Camera Management icon in the menu toolbar and select Image. 2. Select the camera for which to adjust the video image settings. 3. Select the desired mode value. Changes are seen immediately on screen.
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Chapter 15 NVR management This chapter describes: Configuring the RS-232 port Updating system firmware Restoring default settings Viewing system information Viewing system logs Configuring the RS-232 port Use the System Settings menu to configure the RS-232 parameters such as baud rate, data bit, stop bit, parity, flow control, and usage.
14BChapter 15: NVR management ATS/Challenger: NTP time sync supported to foreign device over the RS-232 port. Technical support: Console mode. Updating system firmware The firmware on the NVR can be updated using four methods: Via an USB device Over the network via an FTP server Via the NVR web browser Using TruVision Navigator. For further information, refer to the TruVision Navigator user manual. The firmware upgrade file is labeled tvn21.dav.
14BChapter 15: NVR management To update the system firmware via a FTP server: For engineering purposes only. Restoring default settings To restore the default factory settings of the NVR: 1. Click the System Settings icon in the menu toolbar and select Configuration. 2. Click the Default tab. Click OK to confirm you want to restore default settings.
14BChapter 15: NVR management 4. To view record information, click the Record tab. 5. To view alarm information, click the Alarm tab.
14BChapter 15: NVR management 6. To view network information, click the Network tab. 7. To view HDD information, click the HDD tab. 8. Click Back to return to live view. Searching system logs for events Many events of the NVR, such as operation, alarm and notification, are logged into the system logs. They can be viewed and exported at any time. Up to 2000 log files can be viewed at once. Log files can also be exported onto a USB device. The exported file is named according to the time it was exported.
14BChapter 15: NVR management To search and export log files: 1. Click the System Settings icon in the menu toolbar and select Log search. 2. Enter the search parameters and click Search to begin the search. The logs matching the search criteria are displayed. 3. To view more detail information about a particular log entry, select the entry and click or double-click the log entry. 5. If available, you can also view the associated video to the selected log entry by clicking its play button . 5.
Chapter 16 User management By default the NVR comes with three user accounts: an Administrator account, an Operator account and a Guest account. These accounts provide multiple levels of access and functionality. See Table 18 below for a description of the different user accounts. Table 18: User accounts User Description Administrator The administrator account includes extended menu with full access to all settings.
15BChapter 16: User management To add new users: 1. Click the User Management icon in the menu toolbar to display its screen. 2. Click Add to enter the Add User screen. 3. Enter the new user’s name and password. Both the user name and password can have up to 16 alphanumeric characters. 4. Select the new user’s access level: Operator or Guest. 5. Enter the user’s MAC address to let the user access the NVR from a remote computer with this MAC address. 6.
15BChapter 16: User management Remote configuration settings: • Remote Log Search: Remotely view logs that are saved on the NVR. • Remote Parameter Settings: Delete and restore the factory defaults. • Remote Camera Management: Remotely adding, deleting, and editing of IP cameras. • Remote Serial Port Control: For future use. • Two-Way Audio: Use two-way audio between the remote client and the NVR. • Remote Alarm Control: Remotely trigger and clear the I/O alarm output.
15BChapter 16: User management Deleting a user Only a system administrator can delete a user. To delete a user from the NVR: 1. Click the User Management icon in the menu toolbar to display its screen. 2. Click the Delete button for the user to be deleted. 3. Click Yes in the pop-up screen to confirm deletion. The user is immediately deleted. 4. Click Back to return to live view. Modifying a user A user’s name, password, access level and MAC address can be changed.
Appendix A Specifications TVN 2108 TVN 2116 Video & audio input Video compression H.264 Audio compression G729, G711, G726, G722, L16 IP video input 8-ch 16-ch Audio input 1-ch, BNC (2.0 Vp-p, 75 Ω) 1-ch, RCA (2.
16BAppendix A: Specifications TVN 2108 TVN 2116 Hard disk SATA 4 SATA interfaces e-SATA 1 e-SATA interface Capacity Up to 2TB capacity for each HDD External interface Network interface Serial interface 2 RJ45 10M / 100M / 1000M Ethernet interface 1 RS-232 interface (for parameters configuration, maintenance, and transparent channel); 1 RS-485 interface (for PTZ control); 1 RS-485 keyboard interface (for KTD405 keyboard control) USB interface 3, USB 2.
Appendix B PTZ protocols Interlogix-485 PHILIPS Interlogix-422 PHILIPS-3 Kalatel SAE DSCP Samsung HIKVISION Siemens Honeywell SONY-EVI-D30/31 INFINOVA SONY-EVI-D70 KTD-348 SONY-EVI-D100/P LG MULTIX TECHWIN LILIN VICON PANASONIC_CS850 YOULI PELCO-D PELCO-P TruVision NVR 21 User Manual 133
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Appendix C Port forwarding information A router is a device that lets you share your internet connection between multiple computers. Most routers will not allow incoming traffic to the device unless you have configured them to forward the necessary ports to that device. By default our software and devices (DVRs and NVRs) require the following ports to be forwarded: Note: Port forwarding may reduce the security of the computers on your network.
Appendix C: Port forwarding information http://yougetsignal.com Note: These links are not affiliated with nor supported by Interlogix technical support. Many router manufacturers also offer guides on their websites as well as including documentation with the product. On most routers the brand and model number is located on or near the serial number sticker on the bottom of the device.
Appendix D KTD-405 keypad Supported firmware TVN 21XX-YYY firmware 1.i or higher KTD-405U (-2DU) keypad firmware: 1.4.00 Note: XX represents the number of video channels YYY represents the NVR storage configuration such as 1T = 1 TB, etc. Wiring the keypad Connect the RS-485 bus of the KTD-405 I/O box to the TVN 21 Keyb A/B terminal port.
19BAppendix D: KTD-405 keypad Figure 38: Keypad and NVR connections I/O box Back panel of TVN 21 Setting up the keypad to work with the TVN 21 The keypad must be in zone mode to connect correctly with the TVN 21. Further information on connecting and programming the KTD-405 keypad can be found in the user manual. To set the keypad in zone mode: 1. Log into the keypad using the Admin password. Hold down the Enter button ( ) until a beep sounds and then enter the following code: 1 4 7 6.
19BAppendix D: KTD-405 keypad 5. To connect it to the NVR, press the zone button and enter the ID number of the TVN 21. The default value is “1”. 6. To configure the NVR zone ID number, at the NVR enter the Monitor screen by selecting Display Mode Settings in the main menu and select Monitor. Under Zone ID, enter the zone ID value. The default value is “1”. Note: The zone ID value must be identical for the NVR and keypad. The TVN 21 is now connected to the KTD-405 keypad.
19BAppendix D: KTD-405 keypad Figure 39: Unavailable keypad buttons (Record mode) DSC/VCR Autofocus Aux 1 Alarm Aux 2 Iris +/- Fast forward Aux 3 Focus +/- Fast backward Aux 4 Ist Store (Magnification) Operating the keypad You can navigate the NVR menus using the keypad buttons and joystick. However, not all maneuvers are available using the joystick. See Table 21 on page 141 for the description of the NVR keypad mapping when using the KTD-405 keypad series.
19BAppendix D: KTD-405 keypad 8. Press . The main menu appears. Example 2: To modify a menu option using the keypad 1. In the main menu press and hold esc and then press the arrow buttons to navigate to the desired menu icon (for example, Display Mode Settings). 2. Press esc and to go to setup menu. 3. Press Zoom + or Zoom - to scroll to the menu tab, More Settings. 4.
19BAppendix D: KTD-405 keypad Task Keypad action Further information Call up a single camera Press 0 to 9 and then press Enter ( ). Using the numeric buttons 0 to 9, enter the number of the camera and then press Enter ( ). Call up multiview screens Press view and then press button 5 to scroll through the next available multiview screen. Sequence through cameras Press the seq button to scroll through the cameras in full screen.
19BAppendix D: KTD-405 keypad Task Keypad action Further information Pause playback Press to pause playback. Press to restart. Select one of the files in the search result screen Press enter ( ) and move with the joystick to the desired file. Press to start playback. Change playback speed Press and hold esc and then press the left/right arrow buttons or move the joystick to the left/right.
: KTD-405 keypad Camera input Zone ID of TVN 21 1 2 3 4 17 16 48 80 112 144 176 208 240 272 304 336 368 400 432 464 496 18 17 49 81 113 145 177 209 241 273 305 337 369 401 433 465 497 19 18 50 82 114 146 178 210 242 274 306 338 370 402 434 466 498 20 19 51 83 115 147 179 211 243 275 307 339 371 403 435 467 499 21 20 52 84 116 148 180 212 244 276 308 340 372 404 436 468 500 22 21 53 85 117 149 181 213 245 277 309 341 373 405 437 469 501 23 22 54 86 118 150 182 214 246
Appendix E Maximum pre-recording times The maximum pre-recording time that can be selected depends on the bit rate. Frame rate, resolution and image quality do not impact time. Note: This information only applies when the bit rate is set to Constant (see “Initializing recording settings” on page 81 for more information).
20BAppendix E: Maximum pre-recording times 146 Constant bit rate Maximum pre-recording time (seconds) 1792 15 2048 15 3072 10 4096 5 TruVision NVR 21 User Manual
Appendix F Supported PTZ commands Table 23: Supported PTZ commands by camera protocols (Part 1) PTZ command Protocol Tilt up Tilt down Pan left Pan right Left up Left down Right up Right down Auto pan Zoom + Zoom - Interlogix-485 Y Y Y Y N N N N N Y Y Y Y Interlogix-422 Y Y Y Y N N N N N Y Y Y Y KALATEL Y Y Y Y N N N N N Y Y Y Y DSCP Y Y Y Y N N N N N Y Y Y Y HIKVISION Y Y Y Y Y Y Y Y Y Y Y Y Y Honeywell Y Y Y Y N N N
21BAppendix F: Supported PTZ commands PTZ command Protocol YOULI Tilt up Tilt down Pan left Pan right Left up Left down Right up Right down Auto pan Zoom + Zoom - Y Y Y Y N N N N N Y Y Focus Focus + Y Y *: Hikvision only.
Appendix G Default menu settings Display mode setting Monitor General Language: English Device name: TVN 21 Device address: 255 Zone ID: 1 VGA resolution: 1280*1024/60HZ HDMI resolution：1280*720/60HZ(720P) Password required : Yes Enable wizard: Yes More settings Monitor standard: NTSC/PAL. Auto detect at booting.
22BAppendix G: Default menu settings Full screen monitoring dwell time: 10 s View Video output interface: VGA 16 chan: 4*4 -A1 to A16 8 chan: 3*3 - A1 to A8+1black screen Time Time setting Time Zone: GMT -8 Date Format: MM-DD-YYYY Time Format: 24-hour Display week: No System date: Current system date System time: Current system time Auto DST Adjustment: No Enable DST: No From: Apr 1st Sun 2:00 To: Oct last Sun 2:00 DST bias: 60 min Holiday Holiday setting Status: All disable; Start date: 1st.
22BAppendix G: Default menu settings Display name: Yes Display date: Yes Display week: Yes Date format: MM-DD-YYYY Time format: 24-hour or 12-hour AM/PM Display mode: Not transparent & not flashing Image Image setting Camera: Camera All Mode: Customize Motion Motion detection setting Camera: All Enable motion detection: No Rule: Trigger channel [camera-self]; Alarm schedule: All day for whole week; Rule: (Null) Sensitivity: Sensitivity 1 Zone: (Null) Privacy mask Privacy mask setting Camera: All Enable pri
22BAppendix G: Default menu settings Video Schedule Schedule Record Camera: All Enable Schedule: Yes Schedule: All day for whole week TL-Hi Encoding Record Camera: All Encoding parameters: -> Stream type -> Resolution -> Bitrate type -> Video quality -> Frame rate -> Max. Bit rate mode -> Max.
22BAppendix G: Default menu settings IPv4 subnet mask: 255.255.255.0 IPv4 default gateway: 192.168.1.1 IPv6 address1: (It depends) IPv6 address2: (Null) IPv6 default gateway: (Null) Mac address: (It depends) MTU: 1500 Preferred DNS server: (Null) Alternate DNS server: (Null) Main NIC: LAN1 PPPoE PPPoE Enable PPPoE: No User name: (Null) Password: (Null) Confirm: (Null) DDNS DDNS DDNS: Yes DDNS type: ezDDNS Server address: www.tvr-ddns.
22BAppendix G: Default menu settings Enable SSL: No Sender: (Null) Sender’s address: (Null) Select receivers: Receiver 1 Receiver: (Null) Receiver’s address: (Null) Enable attached picture: No Interval: 2 s SNMP SNMP Enable SNMP: No SNMP version: V2 SNMP port: 161 Read community: Public Write Community: Private Trap address: (Null) Trap port: 162 More settings More settings Alarm host IP: (Null) Alarm host port: 0 Server port: 8000 HTTP port: 80 Multicast IP: (Null) RTSP server port: 554 Alarm settings Ala
22BAppendix G: Default menu settings for whole week; Rule: (Null); PTZ linking: (Null) Alarm Output Alarm Output Alarm output no.
22BAppendix G: Default menu settings System settings RS-232 RS-232 setting Baud rate: 115200 Date bit: 8 Stop bit: 1 Parity: None Flow ctrl: None Usage: ProBridge Hard disk (Null) Text Insertion Text insertion Enable text insertion: No Access device: ATM Access mode: Probridge Start string: (Null) Upgrade (Null) Configuration (Null) Log search Log search Current whole day, all types System information Device name: TVN 21 Model: (model number) Serial no.
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Glossary Term Definition Data redundancy Writing data to two or more locations for backup and data recovery. For example, data can be stored on two or more HDDs.
Glossary Term Definition PPPoE Point-to-Point Protocol over Ethernet is a network protocol for encapsulating Point-to-Point Protocol (PPP) frames inside Ethernet frames. It is used mainly with ADSL services where individual users connect to the ADSL transceiver (modem) over Ethernet and in plain Metro Ethernet network. PTZ Acronym for Pan, Tilt, Zoom. PTZ dome cameras are motor driven systems that allow the camera to pan left and right, tilt up and down and zoom in and out.
Index A Active X, 69 Alarm notifications external alarms, 94 types, 91 video loss, 97 video tampering, 97 Alarm outputs manually acknowledging, 96 Archiving exporting files to a backup device, 64 quick archive, 63 snapshots, 66 video clips, 66 Audio connecting audio inputs and outputs, 8 enable/disable audio output, 31 B Back panel description, 4 Backup devices managing, 67 Bookmarks playback, 57 saving, 57 types, 57 Brightness, contrast and saturation modifying, 119 C Camera adding/deleting, 115 Cameras
Index I Instant playback, 52 K Keypad connecting to RS-485 port, 8 wiring to the NVR, 5 KTD-405 keypad accessing NVR functions, 140 controlling a camera, 143 firmware supported, 137 set up in zone mode, 138 set up TVR 41 device address, 138 wiring, 137 L Language change GUI language, 36 Live view mode digital zoom, 32 full screen view, 30 multiview, 30 sequencing cameras, 31 switch monitors, 27 time and date display, 37 Lock/unlock recorded files, 87 Login password, 36 Logs view system log, 125 M Main m
Index Presets calling up, 44 quick access, 42 selecting, setting up and deleting, 43 Privacy masking, 118 Protecting recorded files, 87 PTZ control panel description, 42 PTZ dome cameras connecting to RS-485 port, 8 controlling remotely, 78 PTZ protocols, 133 PTZ commands supported, 147 quick snapshots, 31 SNMP protocol settings, 104 Soft keyboard, 24 Status icons enable/disable display, 36 System information view, 123 System logs playback, 59 view, 125 System notifications event types, 96 T Q Quick acce
Index searching and playing back recorded video, 75 searching for event logs, 77 text insertion, 78 text overlay, 80 164 video snapshot, 75 Wizard enable/disable, 36 TruVision NVR 21 User Manual
