User Manual

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Table Of Contents

Chapter 1 Product introduction
- Product overview
Chapter 2 Installation
- Installation environment
- Unpacking the TVN 21 and its accessories
- Back panel
- Wiring the keypad
- RS-485 ports
- RS-232 port
- Monitor connections
- Audio inputs and output
- Brackets
Chapter 3 Getting started
- Turning on and off the NVR
- Using the setup wizard
Chapter 4 Operating instructions
- Controlling the TVN 21
- Using the front panel
- Using the mouse
- Using the IR remote control
- Menu overview
Chapter 5 Live view
- Description of live view
- Video output
- Audio output
- Controlling live view mode
- Multiview format
- Sequencing cameras
- Accessing frequently used commands
- Configuring live view
- General settings
- Configuring time and date
Chapter 6 Controlling a PTZ camera
- Calling up presets, tours and shadow tours
- Setting and calling up presets
- Setting and calling up preset tours
- Setting and calling up a shadow tour
Chapter 7 Playing back a recording
- Overview of the playback window
- Playback pop-up menu
- Instant playback
- All-day playback
- Searching recorded video
- Playing back recordings by time and video type
- Playing back recordings by event
- Creating and playing back bookmarked recordings
- Slideshow of snapshots
- Playing back recordings from the system log
- Playing back frame-by-frame
- Digital zoom in playback
Chapter 8 Archiving recorded files
- Archiving files
- Creating and archiving video clips
- Archiving snapshots
- Managing backup devices
- Playing back archived files on a PC
Chapter 9 Using the web browser
- Windows Vista and 7 users
- Accessing the web browser
- Web browser overview
- Using the web browser to configure the device
- Searching and playing back recorded video
- Searching for event logs
- Dual streaming
- Controlling a PTZ dome camera in the web browser
- Capturing text insertions
- Text overlay
- Using a network storage system
Chapter 10 Recording
- Initializing recording settings
- Using an external recording device
- Defining a recording schedule
- Daily schedules
- Holiday schedules
- Motion detection schedules
- External alarm schedules
- Protecting recorded files
- Configuring redundant recording
- Capturing text insertions
Chapter 11 Alarm settings
- Description of alarm notification types
- Setting up motion detection
- Setting up external alarms
- Triggering or clearing alarm outputs manually
- Setting up system notifications
- Detecting video loss
- Detecting video tampering
Chapter 12 Network settings
- Configuring general network settings
- Configuring an NTP server
- Configuring e-mail
- Configuring SNMP
- Configuring the FTP server
- Configuring a remote alarm host
- Configuring multicast
- Configuring the server and HTTP ports
- Configuring the RTSP service port
- Checking network status
- Exporting network packet data
- Port forwarding
Chapter 13 HDD management
- Initializing HDDs
- Controlling disk space on the HDD
- Setting up HDD groups
- Setting the HDD property
- Checking HDD status
- Configuring HDD alarms
- Managing eSATA
- Checking the S.M.A.R.T. information
Chapter 14 Camera settings
- Adding/removing IP cameras
- Configuring the camera OSD settings
- Setting up privacy masking
- Adjusting video image settings
Chapter 15 NVR management
- Configuring the RS-232 port
- Updating system firmware
- Restoring default settings
- Viewing system information
- Searching system logs for events
Chapter 16 User management
- Adding a new user
- Customizing a user’s access privileges
- Deleting a user
- Modifying a user
- Changing the Admin password
Appendix A Specifications
Appendix B PTZ protocols
Appendix C Port forwarding information
Appendix D KTD-405 keypad
- Supported firmware
- Wiring the keypad
- Setting up the keypad to work with the TVN 21
- Operating the keypad
Appendix E Maximum pre-recording times
Appendix F Supported PTZ commands
Appendix G Default menu settings
Glossary
Index

14BChapter 15: NVR management

122 TruVision NVR 21 User Manual

 ATS/Challenger: NTP time sync supported to foreign device over the RS-232

port.

 Technical support: Console mode.

Updating system firmware

The firmware on the NVR can be updated using four methods:

 Via an USB device

 Over the network via an FTP server

 Via the NVR web browser

 Using TruVision Navigator. For further information, refer to the TruVision

Navigator user manual.

The firmware upgrade file is labeled tvn21.dav.

To update the system firmware using a USB device:

1. Download on to a USB the latest firmware from our web site at:

http://www.interlogix.com/library

- Or -

www.utcfssecurityproductspages.eu/videoupgrades

2. Connect the USB device to the NVR.

3. Click the System Settings icon in the menu toolbar.

4. Select Upgrade > Local Upgrade. The list of files on the USB is displayed.

5. Select the file and click Upgrade. Click Yes to begin the upgrade process.

6. When the upgrade process is completed, reboot the NVR.