User Manual

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Table Of Contents

Chapter 1 Product overview
- Installation environment
- Default settings to access the device
Chapter 2 Installation
- Installation environment
- Unpacking the recorder and its accessories
- Back panel
- Wiring the keypad
- RS-485 ports
- RS-232 port
- PoE ports
- Monitor connections
- Audio inputs and output
- Brackets
Chapter 3 Getting started
- Turning on and off the recorder
- Using the setup wizard
Chapter 4 Operating instructions
- Controlling the recorder
- Using the front panel
- Using the mouse
- Using the IR remote control
- Menu overview
Chapter 5 Live view
- Description of live view
- Video output
- Monitor output
- Audio output
- Controlling live view mode
- Multiview format
- Sequencing cameras
- Accessing frequently used commands
- Configuring live view
- General settings
- Configuring time and date
Chapter 6 Controlling a PTZ camera
- Changing PTZ camera settings
- Calling up presets, tours and shadow tours
- Setting and calling up presets
- Setting and calling up preset tours
- Setting and calling up a shadow tour
Chapter 7 Playing back a recording
- Overview of the playback window
- Playback pop-up menu
- Instant playback
- All-day playback
- Playback skip time
- Searching recorded video
- Playing back recordings by time and video type
- Playing back recordings by event
- Creating and playing back bookmarked recordings
- Slideshow of snapshots
- Playing back recordings from the system log
- Playing back frame-by-frame
- Digital zoom in playback
Chapter 8 Archiving recorded files
- Archiving files
- Auto archiving
- Creating and archiving video clips
- Archiving snapshots
- Managing backup devices
- Playing back archived files on a PC
Chapter 9 Using the web browser
- Windows 7 and 8 users
- Accessing the web browser
- Web browser overview
- Using the web browser to configure the device
- Searching and playing back recorded video
- Searching for event logs
- Recording from the browser
- Dual stream recording
- Controlling a PTZ dome camera in the web browser
- Capturing text insertions
- Text overlay
- Using a network storage system
Chapter 10 Recording
- Configuring recording settings
- Using an external recording device
- Configuring recording schedules
- Daily schedules
- Holiday schedules
- Manual recording
- Motion detection schedules
- External alarm schedules
- Protecting recorded files
- Configuring redundant recording
- Capturing text insertions
- Failover and recovery
Chapter 11 Alarm settings
- Description of alarm notification types
- Setting up motion detection
- Video analytics
- Setting up system notifications
- Setting up external alarms
- Triggering or clearing alarm outputs manually
- Detecting video loss
- Detecting video tampering
Chapter 12 Network settings
- Configuring general network settings
- Configuring an NTP server
- Configuring e-mail
- Configuring SNMP
- Configuring UPnP
- Configuring an FTP server to store snapshots
- Configuring a remote alarm host
- Configuring multicast
- Configuring the server and HTTP ports
- Configuring the RTSP service port
- Telnet set up
- Checking network status
- Exporting network packet data
- Port forwarding
Chapter 13 Storage management
- Initializing HDDs
- Controlling disk storage mode on the HDD
- Setting up HDD groups
- Setting the HDD property
- Checking HDD status
- Configuring HDD alarms
- Managing eSATA
- Checking the S.M.A.R.T. information
- Bad sector detection
Chapter 14 Camera settings
- Cameras supported
- Adding IP cameras to the recorder
- PoE power budget
- Accessing IP cameras connected to an internal switch
- Configuring the camera OSD settings
- Setting up privacy masking
- Adjusting video image settings
- Watermarking
- Hiding a camera image from view
Chapter 15 Recorder management
- Configuring the RS-232 port
- Updating system firmware
- Restoring default settings
- Importing and exporting configuration settings
- Viewing system information
- Searching system logs for events
Chapter 16 User management
- Adding a new user
- Customizing a user’s access privileges
- Deleting a user
- Modifying a user
- Changing the Admin password
Appendix A Specifications
Appendix B PTZ protocols
Appendix C Port forwarding information
Appendix D KTD-405 keypad
- Supported firmware
- Wiring the keypad
- Setting up the keypad to work with the recorder
- Operating the keypad
Appendix E Maximum pre-recording times
Appendix F Supported PTZ commands
Appendix G Default menu settings
Index

TruVision NVR 21(S/P) User Manual 3

Chapter 2

Installation

This section describes how to install the TVN 21(P) unit.

Installation environment

When installing your product, consider these factors:

• Ventilation

• Temperature

• Moisture

• Chassis load

Ventilation: Do not block any ventilation openings. Install in accordance with the

manufacturer’s instructions. Ensure that the location planned for the installation of the

unit is well ventilated.

Temperature: Consider the unit’s operating temperature (-10 to +55 ºC, 14 to 131 °F)

and noncondensing humidity specifications (10 to 90%) before choosing an installation

location. Extremes of heat or cold beyond the specified operating temperature limits

may reduce the life expectancy of the recorder. Do not install the unit on top of other

hot equipment. Leave 44 mm (1.75 in.) of space between rack-mounted TruVision NVR

21(S/P) units.

Moisture: Do not use the unit near water. Moisture can damage the internal

components. To reduce the risk of fire or electric shock, do not expose this unit to rain

or moisture.

Chassis: Equipment weighing less than 15.9 kg (35 lb.) may be placed on top of the

unit.

Unpacking the recorder and its accessories

When you receive the product, check the package and contents for damage, and verify

that all items are included. There is an item list included in the package. If any of the

items are damaged or missing, please contact your local supplier.