TruVision NVR 21(S/P) User Manual P/N 1072629E-EN • REV 1.
Copyright © 2015 United Technologies Corporation. Interlogix is part of UTC Building & Industrial Systems, a unit of United Technologies Corporation. All rights reserved. Trademarks and patents Manufacturer Trade names used in this document may be trademarks or registered trademarks of the manufacturers or vendors of the respective products. United Technologies Corporation. 2955 Red Hill Avenue, Costa Mesa, CA 92626-5923, USA Authorized EU manufacturing representative: UTC Fire & Security B.V.
Content Chapter 1 Product overview 1 Installation environment 1 Default settings to access the device 1 Chapter 2 Installation 3 Installation environment 3 Unpacking the recorder and its accessories 3 Back panel 4 Wiring the keypad 6 RS-485 ports 8 RS-232 port 9 PoE ports 9 Monitor connections 9 Audio inputs and output 9 Brackets 10 Chapter 3 Getting started 11 Turning on and off the recorder 11 Using the setup wizard 12 Chapter 4 Operating instructions 17 Controlling the recorder 17 Using the front
Setting and calling up preset tours 46 Setting and calling up a shadow tour 48 Chapter 7 Playing back a recording 51 Overview of the playback window 51 Playback pop-up menu 53 Instant playback 54 All-day playback 55 Playback skip time 56 Searching recorded video 56 Playing back recordings by time and video type 57 Playing back recordings by event 58 Creating and playing back bookmarked recordings 59 Slideshow of snapshots 60 Playing back recordings from the system log 61 Playing back frame-by-frame 61 Digi
External alarm schedules 89 Protecting recorded files 89 Configuring redundant recording 91 Capturing text insertions 92 Failover and recovery 92 Chapter 11 Alarm settings 95 Description of alarm notification types 95 Setting up motion detection 97 Video analytics 100 Setting up system notifications 100 Setting up external alarms 101 Triggering or clearing alarm outputs manually 103 Detecting video loss 103 Detecting video tampering 104 Chapter 12 Network settings 105 Configuring general network settings
PoE power budget 123 Accessing IP cameras connected to an internal switch 125 Configuring the camera OSD settings 125 Setting up privacy masking 126 Adjusting video image settings 127 Watermarking 128 Hiding a camera image from view 128 Chapter 15 Recorder management 129 Configuring the RS-232 port 129 Updating system firmware 130 Restoring default settings 131 Importing and exporting configuration settings 131 Viewing system information 131 Searching system logs for events 133 Chapter 16 User management
Chapter 1 Product overview Installation environment The TruVision NVR 21 (TVN 21) series is a versatile, user-friendly embedded network video recorder (NVR) series. The standard series supports up to 8/16 channels with a maximum bandwidth of 40/80 Mbps and up to 4 SATA hard drives. The TVN21S model includes an 8/16 embedded PoE switch that allows TruVision cameras to be connected in a plug and play manner.
Chapter 1: Product overview Table 1: Default user names and passwords User Description Administrator There can only be one administrator. The user name is “admin”. The name cannot be modified. The default password is 1234. Operator The default user name is “operator”. The default password is 4321. Guest The default user name is “guest”. The default password is Empty. Note: The default passwords should be changed for security reasons.
Chapter 2 Installation This section describes how to install the TVN 21(P) unit. Installation environment When installing your product, consider these factors: • Ventilation • Temperature • Moisture • Chassis load Ventilation: Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. Ensure that the location planned for the installation of the unit is well ventilated.
Chapter 2: Installation Items shipped with the product include: • IR (infrared) remote control • Two AAA batteries for the remote control • AC power cords • USB mouse • Brackets • NVR • CD with software and manuals • TruVision NVR 21(P) Quick Start Guide • TruVision NVR 21(P) User Manual (on CD) • TruVision Recorder Operator Guide (on CD) Back panel Figure 1 on page 5 shows the back panel connections and describes each connector on a typical TVN 21(P) network video recorder.
Chapter 2: Installation Figure 1: Back panel connections Figure 1: TVN 21S back panel connections 1. Connect one CCTV monitor (BNC-type connectors). 2. Connect one audio input to RCA connectors. 3. Connect to a RS-232 device. 4. Connect to a network. 10. Universal Serial Bus (USB). Connect to an additional device such as a USB mouse, CD/DVD burner or USB HDD. 11. Not used. 12. Not used. 13. Connect to a keyboard (KTD-405 shown).
Chapter 2: Installation 5. Connect to an optional eSATA device such as SATAN HDD, CD/DVD-RM. 6. Connect to a power cord. 7. Connect to speakers for audio output. 14. Connect up to 16 alarm inputs. 15. Connect up to four alarm relay outputs. 16. Connect to ground. 17. 8/16 PoE ports. 8. Connect to a VGA monitor. 9. Connect to an HDTV. The HDMI connection supports both digital audio and video. Wiring the keypad The keypad uses RS-485 simplex wiring. The signal is transferred by a single twisted pair line.
Chapter 2: Installation Figure 3: Star wiring with RS-485 signal distributor Correct: 1. Keypad 2. I/O box 3. RS-485 distributor 4. See section “RS-485 ports” on page 8 Incorrect: This image cannot currently be displayed. 1. Keypad 2. I/O box 3. See section “RS-485 ports” on page 8 Use an RS-485 signal distributor to increase the maximum number of devices on the bus as well as the total range. Each distributor output provides another RS-485 bus, extending the output an additional 1200 m.
Chapter 2: Installation Figure 4: Expanding the system with an RS-485 signal distributor 1. Keypad 2. I/O box 3. RS-485 distributor 4. See section “RS-485 ports” on page 8 Caution: Most signal distributors are unidirectional. This means that the signal only flows from the input towards the outputs. Consequently it is not possible to connect several keypads. See section “RS-485 ports” below to configure the RS-485 port communication settings.
Chapter 2: Installation Figure 5: RS-485 pins RS-232 port Use the RS-232 port to connect CBR-PB3-POS (point-of-sale) and ATM devices to the recorder. PoE ports Connect up to eight or 16 IP cameras to the embedded PoE ports depending on the TVN 21S model. Monitor connections Connect the unit to a monitor via a 75-ohm video coaxial cable with the BNC connector. The unit provides a 1 Vp-p BNC signal. See Figure 1 on page 5 for connecting a monitor to a recorder.
Chapter 2: Installation Brackets The recorder is easily rack-mountable with the purchase of the TVR-RK-1 rack-mount kit. Contact your local supplier to order the kit. The TVN 21S has a 1.5U 19-inch chassis and the TVN 21P has 2U 19-inch chassis. See Figure 6 below. Figure 6: Rack-mount installation Attach the small front rack ears to the unit (screws supplied) Attach the recorder to the front rails (screws not included) To install the racks: 1.
Chapter 3 Getting started Turning on and off the recorder Before starting the power up process, connect at least one monitor to the video out or the VGA interface. Otherwise, you will not be able to see the user interface and operate the device. The recorder auto-detects the video mode (PAL or NTSC) on startup. It is equipped with an universal power supply that will auto-sense 100/240 V, 60/50 Hz. Note: It is recommended that an uninterruptible power supply (UPS) is used in conjunction with the device.
Chapter 3: Getting started Using the setup wizard The recorder has an express installation wizard that lets you easily configure basic recorder settings when first used. It configures all cameras simultaneously. The configuration can then be customized as required. By default the setup wizard will start once the recorder has loaded. It will walk you through some of the more important settings of your recorder.
Chapter 3: Getting started Note: The system time and date are visible on screen. However, they do not appear in recordings. Click Next to move to the next page, or Previous to return to the previous page. 8. Network configuration: Configure your network settings such as the NIC type, enable or disable DNCP, IP address, subnet mask, default gateway, and UPnP. Enter the preferred DNS server address as well as the alternate one to use.
Chapter 3: Getting started 10. Adding IP Camera: Click Search to find any online cameras. Select the IP camera to be added, enter User name and Admin password, then click the Add button. Click, Next to move to the Recording Configuration screen. 11. Recording configuration: Configure your recording settings as required. The settings apply to all cameras connected to the recorder. Check the Constant Recording check box for the recorder to record continuously all day.
Chapter 3: Getting started Click Finish to exit the Wizard. The recorder is now ready to use.
Chapter 3: Getting started 16 TruVision NVR 21(S/P) User Manual
Chapter 4 Operating instructions Controlling the recorder There are several ways to control the recorder: • Front panel • Mouse • IR remote • KTD-405 keypad (see Appendix) • Web browser • TVK-800 (see the TVK-800 user manual) • TruVision Navigator (see the TruVision Navigator user manual) • TVRmobile (available on app stores) You can use your preferred control method for any procedure, but in most cases we describe procedures using mouse terminology.
Chapter 4: Operating instructions Figure 7: Front panel The controls on the front panel include: Table 2: Front Panel Elements Item Name Description 1. Channel buttons Switch between different cameras in live, PTZ control or playback modes. Use the soft keyboard to enter numerals 0 to 9. 2. USB Interfaces Universal Serial Bus (USB) ports for additional devices such as a USB mouse, CD/DVD burner, and USB Hard Disk Drive (HDD). 3.
Chapter 4: Operating instructions Item Name Description selection mode, user management mode, bookmark management, and bookmark search. Tour: In PTZ Control mode, press Tour and a numeric button to call the specified shadow tour. Also use to scroll between calendar months and to navigate in a text field. See Table 3 on page 20 for a detailed description of all these buttons for different tasks. 7. IR receiver Receiver for IR remote.
Chapter 4: Operating instructions Item Name Description F2: In live view mode, all-day playback, and playback modes press to display or hide the time or control bar. In PTZ mode, stop all ongoing operations. Select or deselect an item. Enter a selected folder of the external storage device, such as a USB flash drive used for archiving. Table 3: Front panel button functions by task Task Button Button function Live view mode Direction Press to cycle through channels.
Chapter 4: Operating instructions Task Button Button function F2 Press to hide the control panel. Pause mode Direction The left and right buttons are used to jump recorded video forwards or backwards by one frame. The up and down buttons are used to jump recorded video forwards or backwards by one second. PTZ control mode Direction Press to control the movement of the PTZ camera. Zoom +/- Press to zoom in and out. Preset Press Preset and a numeric button to call the specified preset.
Chapter 4: Operating instructions Task Button Button function Holiday > Holiday Setting. Video search mode Preset Press to lock or unlock a selected video file in the Video Search results list. User management mode Preset Press to edit a user selected from the list under User Management > User > User Management. Display Press to delete a selected item in the User Management > User > User Management.
Chapter 4: Operating instructions Table 4: Mouse buttons Item Description Left button Single-Click Live view: Select a camera to display the quick access toolbar (see “Accessing frequently used commands” on page 34). Menu: Select a component of a menu, such as a button or an input field. This is similar to pressing the Enter button on the remote/front panel controls. Double-Click Live view: Switch between single screen and multi-screen mode in live/ playback mode.
Chapter 4: Operating instructions Figure 8: IR remote control Item Description 1. Alarm Acknowledge an alarm. 2. Device Enable/disable the IR remote control to control the recorder. 3. Numeric buttons Select a camera, and enter a number in a menu option. 4. Display Switch between the different multiviews. 5. Mon A and Mon B Switch between monitors A and B. 6. Live Return to live view mode. 7. Menu Activate the main menu. 8. Seq Start /stop sequencing. 9.
Chapter 4: Operating instructions Item Description 14. Focus + and - Use to control focus of camera lens. 15. Playback control Use to control playback (Rewind, Pause, Play, and Fast Forward). 16. Search Open the Search menu. 17. Replay Replay the selected file from the beginning. 18. Eject Eject the CD or DVD disk. 19. Archive Press once to enter quick archive mode. Press twice to start archiving. Aim the remote control at the IR receiver located at the front of the unit to test operation.
Chapter 4: Operating instructions Menu overview The recorder has an icon-driven menu structure that allows you to configure the unit’s parameters. Each command icon displays a screen that lets you edit a group of settings. Most menus are available only to system administrators. The screen is divided into three sections. The currently selected command icon and submenu item are highlighted in green. See Figure 9 below. You must be in live view mode to access the main menu. Figure 9: Menu structure 1.
Chapter 4: Operating instructions Icon Name Description Video schedule Configures recording settings including recording schedules, record quality, auto delete mode, recording mode, manual record, overwrite, hot spare, and event priority. See Chapter 10 “Recording” on page 83. Network settings Configures standard network settings including IP address, e-mail notifications, DDNS setup, and advanced network settings. See Chapter 12 “Network settings” on page 105.
Chapter 4: Operating instructions Using the soft keyboard A keyboard will appear on-screen when you need to enter characters in a screen option. Click a key to input that character.
Chapter 5 Live view Description of live view Live view mode is the normal operating mode of the unit where you watch live images from the cameras. The recorder automatically enters into live view mode once powered up. On the viewer, you can see the current date and time, camera name, and whether a recording is in progress. Status information Information on the system and camera status is displayed as icons on the main and spot monitors. The camera status icons are shown for each camera.
Chapter 5: Live view Video output The recorder can be connected to up to three monitors. However, only one monitor can be controlled at a time. The recorder automatically checks the monitor outputs used. If more than one monitor is connected, it then defines which monitor is the main one and which is the auxiliary. If a HDMI monitor is used, it will be the main output. If HDMI and VGA monitors are both connected to the recorder, both will be main monitors; they will both show the same view.
Chapter 5: Live view Table 7: Monitor output for playback Resolution Number of recorder channels (NTSC/PAL) 32 (TVN 21P only) 16 8 4CIF/VGA 16 16 8 1280 × 720 16 16 8 1280 × 960 8 8 8 1920 × 1080 8 8 8 2048 × 1536 (15/12f) 4 4 4 2560 × 1920 (6f) 2 2 2 3072 × 2048 1 1 1 Audio output The HDMI monitor connector on the back panel outputs both video and audio signals. There is an audio output on the back panel for speakers.
Chapter 5: Live view Table 8: Mouse menu for monitor A (ma8in monitor) Item Name Description 1. Menu Enter the Main menu. This option is not available from monitor B. 2. Single camera Switch to a full-screen view for the selected camera from the dropdown list. 3. Multi camera Switch between the different multiview options from the dropdown list. 4. Previous screen Displays the previous camera. 5. Next screen Displays the next camera. 6. Start sequence Turn on sequence mode.
Chapter 5: Live view Multiview format The recorder has full screen display format as well as five multiview formats. Viewing in full screen Press the numeric button on the front panel to switch to the corresponding camera display. For example, press button 10 to view camera 10. Right-click the mouse and select Single Camera from the menu. Select the camera required from the list. Viewing in multiview A video tile is any cell in a multiview display.
Chapter 5: Live view Sequencing live view mode using the front panel: 1. Select the camera where you want to start sequencing. 2. Press the Seq button on the front panel to start sequencing. 3. Press the Seq button again to stop the sequencing. Sequencing live view mode using the mouse: 1. Select the camera where you want to start sequencing. 2. Right-click the mouse and select Start auto-switch to start the sequencing. 3. Right-click the mouse and select Stop auto-switch to stop the sequencing.
Chapter 5: Live view Icon Description Image settings: Enter the image settings menu to modify the image lighting levels. There are two options: Customize: Modify brightness, contrast, saturation, and hue values. Restore: Restore image settings to previous values. These settings can also be modified from the Camera>Image menu (see page “Adjusting video image settings” on page 127. Text show: Display inserted text on screen. Color of the text can be changed: Black, white, or pink.
Chapter 5: Live view 3. Left-click the mouse and drag the red square to the area of interest, or press the directional buttons on the front panel to position the red square. The selected area is magnified. 4. To exit digital zoom, right-click the mouse or press the Zoom- button on the front panel. Configuring live view The setup of live view can be modified from the main menu to suit different needs, such as the different monitors, multiview layout, and dwell time options.
Chapter 5: Live view Submenu name Description General tab Alarm full screen monitoring dwell time Set the length of time for which an alarm appears on the output monitor before moving to the next camera during sequencing. Default is 10 seconds. To set up the display options: 1. Click the Display Mode Settings icon in the menu toolbar. 2. Select Layout > General. 3. Specify the desired settings for each of the menu options. 4. Click Apply to save the settings. 5. Click Back to return to live view.
Chapter 5: Live view To set the camera sequencing: 1. From the menu toolbar, click Display Mode Settings > Layout > View. 2. From Video Output Interface, select the desired monitor from the drop-down list. 3. From the multiview layout selection bar, select the desired multiview layout. 4. Select the video tile of the camera whose order you want to change. The selected tile is highlighted green. 5.
Chapter 5: Live view Option Description Device name Define the recorder name. The default name is TVN 21. Click the edit box and enter the new name from the soft keyboard. Device address The device number to use for the recorder when programming the remote control. The default value is 255. Zone ID Each recorder in a daisy chain must have a unique zone ID so that it can be controlled by a KTD-405 keypad. The default value is 1. VGA resolution Define the VGA resolution.
Chapter 5: Live view Option Description TimeBar transparent Modify the transparency of the menus on-screen relative to the background to make the menu screens easier to read or less prominent on-screen. Default is non-transparent. Select one of the options from the check box. Check the box to enable or disable and click Apply. Enable TimeBar Enable/Disable Time Bar in live view mode. TimeBar size Modify the size of the system time bar that always appears on-screen.
Chapter 5: Live view Figure 19: Time and date settings screen Table 14: Description of the time and date settings screen Option Description Time zone Select the time zone of the recorder from the drop-down list. Date format Select the date format from the drop-down list. Default format is MM-DDYYYY. Time format Select the time format from the drop-down list. Default format is 24-hour format. Display week Display the day of the week in the monitor time bar. Check the box to enable/disable.
Chapter 5: Live view To set up the system time and date: 1. From the menu toolbar, click Display Mode Settings > Time. 2. Modify the settings to the desired values. 3. Click the Apply button to immediately implement the changes.
Chapter 6 Controlling a PTZ camera You can control PTZ dome cameras using the buttons on the front panel, the keypad, and IR remote control as well as using the PTZ control panel accessed with the mouse. Access to PTZ commands may require a password. Changing PTZ camera settings You can easily change the PTZ protocol and address of the camera. A detailed list of the PTZ commands available for many different camera protocols is available in Appendix F on page 157. To change a PTZ camera settings: 1.
Chapter 6: Controlling a PTZ camera Figure 20: PTZ control panel Table 15: Description of the PTZ control panel Item Name Description 1. Directional pad/autoscan buttons Controls the movements and directions of the PTZ. Center button is used to start auto-pan by the PTZ dome camera. 2. Zoom, focus and iris Adjusts zoom, focus and iris. 3. PTZ movement Adjusts the speed of PTZ movement. 4. Toolbar Turns on/off camera light. This command is not supported on all PTZ cameras.
Chapter 6: Controlling a PTZ camera Figure 21: PTZ configuration window Table 16: Description of the PTZ configuration window Item Name Description 1. Save preset Saves preset. 2. Call preset Calls up pre-existing preset. 3. Shadow tour toolbar Start recording the shadow tour. Save the shadow tour. Start the selected shadow tour. Stop the selected shadow tour. 4. Preset tour toolbar Add a step to a selected preset tour. Start the selected preset tour. Stop the selected preset tour.
Chapter 6: Controlling a PTZ camera 3. Check Save Preset and click a preset number. The preset is enabled and stored in the camera. If the desired preset number is larger than the 17 numbers listed, click […]. The Preset screen appears. Select a preset number by scrolling through the list of available presets and click the OK button to save changes. Note: Presets can be overwritten. 4. Click Back to return to live view. To call up a preset: • PTZ control panel: 1.
Chapter 6: Controlling a PTZ camera To set up a preset tour: 1. From the menu toolbar, click PTZ Settings > More Settings. 2. Select the preset tour number. 3. In the preset tour toolbar, click to add a step to the preset tour. The Keypoint window appears. Select the preset number, dwell time and speed of the step. Click OK to save the settings. Note: A preset tour should have at least two presets. 4. Repeat step 3 to configure other steps (Keypoints) in the preset tour. 5.
Chapter 6: Controlling a PTZ camera To call up a preset tour: • PTZ control panel: 1. In live view left-click the mouse and select the PTZ control icon in the quick access toolbar. The PTZ control panel appears. Select the desired camera from the toolbar. – Or – On the front panel, select the desired camera and press Enter to call up the quick access toolbar. The PTZ control panel appears. 2. Scroll the toolbar to Tour and double-click the desired preset tour from the list.
Chapter 6: Controlling a PTZ camera On the front panel, select the desired camera and press Enter to call up the quick access toolbar. The PTZ control panel appears. 2. Scroll the toolbar to Shadow Tour and double-click the shadow tour from the list. The camera immediately carries out the shadow tour movement. • Menu toolbar: 1. Click the PTZ Settings icon on the menu toolbar and select More Settings. 2. Select the shadow tour from the list and click the shadow tour. to start the tour.
Chapter 6: Controlling a PTZ camera 50 TruVision NVR 21(S/P) User Manual
Chapter 7 Playing back a recording The recorder lets you quickly locate and play back recorded video. There are four ways to play back video: Instant playback of the most recently recorded video All-day playback of the day’s recorded video Search the video archives by specific time, events, bookmarks, or snapshots Search the system log The recorder continues to record the live view from a camera while simultaneously playing back video on that camera display.
Chapter 7: Playing back a recording Figure 22: Playback window 1. Playback viewer. 2. Camera panel. Select the cameras for playback. Move the mouse over the area to display the list of cameras available. 3. Calendar panel. Blue: Current date Green/Yellow/Red: Recordings available on the recorder. 4. Playback control toolbar. See Figure 23. The playback control toolbar It is easy to manually control playback using the playback control toolbar. See Figure 23 below.
Chapter 7: Playing back a recording Description Archive files 2. Playback control toolbar: Reverse play the recording. Click again to pause. Stop playback. Timeline jumps back to 00:00 time (midnight). Play and pause recording. Forward Skip: Fast forward playback by the configured skip time. Reverse skip: Reverse playback by the configured skip time. Decrease playback speed.
Chapter 7: Playing back a recording Figure 24: The all-day playback pop-up menu 1. Name Description Camera Select a camera for playback. Note: This option is not available if you play back a video file from the list of a search result. 2. Video Search Call up the Search window to search for recorded video files. 3. Digital Zoom Enter the digital zoom function for the selected camera. 4. Text Show Display inserted text on screen. 5. Skip Time Modify the playback skip time.
Chapter 7: Playing back a recording 3. Click Pause Click Play Click Stop on the toolbar to pause playback. to restart playback. to stop playback and return to live view. All-day playback Use this option to play back recorded video from the past 24 hours. Playback starts at midnight and runs for the 24-hour period. All-day playback is shown in full screen view. See Figure 23 on page 52 for a description of the playback control toolbar. • Using the mouse: 1.
Chapter 7: Playing back a recording 2. To select a different camera for playback, press the numerical button of the desired camera. 3. Press Live to return to live view. Playback skip time By pressing the direction buttons left or right on the front panel during playback, you can jump forwards or backwards by a defined skip time period. To change the playback skip time: 1. In playback mode, right-click the mouse and click Skip Time on the pop-up menu. The Skip Time menu appears. 2.
Chapter 7: Playing back a recording Figure 25: Example of a search result list Playing back recordings by time and video type You can search recorded video by time and video type, such as continuous recordings, motion, text insertion, alarm and all recordings. Video can be played back simultaneously across several cameras. To play back search results: 1. In live view mode right-click the mouse and in the mouse menu select Advanced Search > Normal. 2.
Chapter 7: Playing back a recording 8. To do another search: Click Exit in the playback control toolbar to return to the search results screen. - Or Right-click the mouse and select Exit from the list to return to the search results screen. - Or Right-click the mouse and select Video Search from the list to return to the search screen. - Or Click Video Search in the playback control toolbar to return to the search results screen.
Chapter 7: Playing back a recording - Or Right-click the mouse and select Video Search from the list to return to the search screen. - Or Click Video Search in the playback control toolbar to return to the search results screen. Creating and playing back bookmarked recordings You can bookmark the important scenes in a recorded file for later reference. Bookmarks flag the start of a scene. Up to 64 bookmarks can be saved in a video file. There are two types of bookmarks: • Default bookmark “BOOKMARK”.
Chapter 7: Playing back a recording 4. Select a bookmark and do one of the following: Click the Edit button to edit a bookmark’s name. Click the Delete button to delete a bookmark. - Or Click the Play button to play back a bookmark. 5. When finished, click Exit. Slideshow of snapshots You can search video snapshots. See “Accessing frequently used commands” on page 34 on how to create snapshots. To play back search results: 1.
Chapter 7: Playing back a recording Playing back recordings from the system log You can also playback recordings from the system log. The system log provides a much wider range of options for playback than Advanced Search, which deals with video detection and alarms only. Figure 26: View log screen To play back video from the system log: 1. Click System Settings > Log Search in the menu toolbar. 2. Select the search start and end times. 3.
Chapter 7: Playing back a recording The current frame rate is shown on the right of the playback control toolbar. To play back frame-by-frame: • Using a mouse: 1. In playback mode click the Speed Down until the speed changes to single frame. button in the playback control toolbar 2. Click the Pause button to advance the video frame by frame. • Using the front panel: 1. In playback mode move the left direction button to left to scroll down through the speed changes until single frame. 2.
Chapter 8 Archiving recorded files Archive recorded files on an external device such as a USB flash drive, USB HDDs, eSATA HDD or a DVD writer. Before starting to archive files, ensure that you have the backup device connected to the recorder. It can be detected automatically by the recorder. It is important that the external storage device is set to the Export option in order to be able to archive. See “Using an external recording device” on page 85.
Chapter 8: Archiving recorded files 3. Click Start. The unit starts to download all the files listed. Note: If there is a capacity limitation on the backup device, only the most recent files will be backed up. A message will appear to confirm when the download is complete. Exporting recorded files to a backup device You can insert a mini-USB hub to the USB port to attach a mouse for navigation or a USB drive for archiving. However, the unit may not support all types of USB hubs.
Chapter 9: Archiving recorded files Item Function Description 6. Free Space Free space available on the backup device is displayed. 7. Seal Disc Select to prevent other files being recorded onto the disc. 8. New Folder Create a new folder on the backup device. Files from the recorder can be archived to a specific folder. 9. Format Format the USB/eSATA drive. 10. Archive Start downloading selected files onto the backup device. 11. Cancel Cancel archive and return to the previous menu.
Chapter 8: Archiving recorded files Auto archiving You can schedule the recorder to automatically archive recordings at set interval times to an external storage device. You can also select the cameras and recording types to auto archive as well as define how the system responds when the HDD becomes full. It is easy to see the time of the most recent and next archive recording. Simply select the Archive Status tab and the information is displayed. To schedule automatic archiving: 1.
Chapter 9: Archiving recorded files 9. If you change any options, click Refresh. 10. Click Apply. Creating and archiving video clips You can save important scenes in a recorded file for later reference by creating video clips of selected portions of the file during playback. When an intruder, for example, crosses in front of several cameras you can save the video clip of the intruder’s path across these cameras in a single file. Up to 30 video clips can be made from a recording.
Chapter 8: Archiving recorded files 2. Search for the required snapshot files to play back. See “Slideshow of snapshots” on page 60. The list of snapshots appears. 3. Select the snapshots to backup. 4. Click Archive. Select the archiving device, if different from that listed. 5. Click Archive. Export starts immediately. 6. When completed, click OK. Click Cancel to return to the previous screen. Managing backup devices You can manage backup devices from the Export screen (see Figure 27 on page 64.
Chapter 9 Using the web browser This chapter describes how you can use the web browser interface to configure the device, play back recorded video, search through event logs, and control a PTZ dome camera. You can also specify settings on the web browser interface to optimize video playback and recording performance when operating in a low or limited bandwidth environment.
Chapter 9: Using the web browser Accessing the web browser To access the recorder, open a web browser and enter the IP address assigned to the recorder as a web address. On the logon screen, enter the default user ID and password. Note: Only one recorder can be viewed per browser. User ID: admin Password: 1234 The default values for TVN 21(S/P) network settings are: • IP address - 192.168.1.82 • Subnet mask - 255.255.255.0 • Gateway address - 192.168.1.
Chapter 9: Using the web browser Figure 28: Live view in the web browser interface Table 17: Description of live view in the web browser Item Name Description 1. Camera View video and record video from the selected camera. 2. Menu toolbar Lets you do the following: • View live video • Play back video • Search for event logs • Configure settings • Log out of the interface 3. Viewer View live or playback video. 4.
Chapter 9: Using the web browser Item Name Description Take a video snapshot. View previous and next camera respectively. If viewing in multiview format, live view moves to the next group of cameras for the selected number of video tiles. Turn audio on/off Turn microphone on/off 6. PTZ panel Hide/display the PTZ panel. Using the web browser to configure the device Click Configuration on the browser menu bar to display the configuration screen.
Chapter 9: Using the web browser Figure 29: Remote browser configuration screen (Display Settings shown) Table 18: Description of remote configuration menus Menu Function Description Device Parameters Device Information Device name: Define the recorder name. The default name is TVN 21. Device No.: The device number to use for the recorder when programming the remote control. The default value is 255.
Chapter 9: Using the web browser Menu Function Description Video Settings Define general recording settings. See “Configuring recording schedules” on page 85 for more information. Recording Schedule Define the recording schedules. See “Configuring recording schedule” on page 85 for more information. Network Settings Serial Port Settings 74 Motion Detection Define motion detection parameters. See “Setting up motion detection” on page 98 for more information.
Chapter 9: Using the web browser Menu Function Description Alarm Settings Alarm Input Define the alarm input parameters for when an external alarm is triggered. See “Setting up external alarms” on page 101 for more information. Alarm Output Define the response when an external alarm is triggered. See “Setting up external alarms” on page 101 for more information. Alarm Audio Define the parameters to import an alarm audio file. See “Alarm audio messages” on page 96.
Chapter 9: Using the web browser Searching and playing back recorded video To search and play back recorded video, click Playback on the menu bar to display the Playback window shown in Figure 30 below. Figure 30: Browser playback window Description 1. Selected camera. 2. Calendar: Selected day is highlighted. 3. Search: Click to start searching recorded files for the selected camera. 4. Main stream/substream: Switch between main stream and substream. Default is main stream. 5.
Chapter 9: Using the web browser Description 9. Audio and video control toolbar: Digital zoom: Access digital zoom. See “Digital zoom in playback” on page 62 for further information. Text in On/Off: Click to enable/disable POS/ATM text display in playback. Capture: Capture a snapshot of the video. Start/stop clipping: Start/stop video clip during playback. Sections of a recording can be saved to a local computer folder. Download: Download video clips.
Chapter 9: Using the web browser Recording from the browser Videos and snapshots that are recorded via the browser are saved on your computer and not on the recorder. Select a camera and a day to search from on the calendar displayed, and then click Search. The timeline below the page indicates video recorded for the specified day. The timeline also classifies by color the type of recording.
Chapter 9: Using the web browser To record dual streaming: 1. In the browser toolbar, click Configuration > HDD Management > Storage Mode. 2. Under Mode, select Dual Streaming. 3. Specify which percentage of the HDD should be used to store main streams substreams, and pictures. Using the mouse, drag the markers between the colored sections to the desired values. The minimum and maximum values for each recording type are: Main stream: 20 to 50% Substream: 30 to 60% Picture: 0 to 20% 4.
Chapter 9: Using the web browser Figure 31: PTZ controls 1. Directional pad/auto-scan buttons: Controls the movements and directions of the PTZ. Center button is used to start auto-pan by the PTZ dome camera. 2. Adjust speed of PTZ dome camera. 3. Adjust zoom, focus, and iris. 4. Turn on or off the camera light (if available on the camera). 5. Lens initialization: Initialize the lens of a camera with a motorized lens, such as PTZ or IP cameras.
Chapter 9: Using the web browser Figure 32: Example of a video image with text insertion To set up text insertion: 1. Click the Configuration tab in the browser toolbar and then select 232 Serial Port. 2. Under Usage, select ProBridge. 3. In the submenu panel, select Text Insertion. 4. Check Enable Text Insertion. 5. Select the access device from the drop-down list. 6. Select the access mode. Only “ProBridge” is listed. 7.
Chapter 9: Using the web browser Text overlay You can add up to four lines of text on screen via the browser. This option can be used, for example, to display emergency contact details. By default these lines of text are positioned along the top of the screen. The strings follow each other consecutively. Note: This option is not available via the recorder. To add on-screen overlay text: 1. Click the Configuration tab in the browser toolbar and then select Camera Settings > Text Overlay. 2.
Chapter 10: Recording Chapter 10 Recording This chapter provides instructions on how to define the recording settings of your recorder. This chapter covers how you can configure your initial recording settings, schedule recordings, protect your recorded files, and set up your HDD for redundancy. Enter menu mode by pressing the Menu button on the front panel or use the mouse menu to select Menu (see “Controlling live view mode” on page 31). See “Menu overview” on page 26 for a list of the menu icons.
Chapter 10: Recording 3. Configure the following recording settings: • Encoding parameters: Select one of the stream types: Mainstream (TL-Hi, Mainstream (TL-Lo), Mainstream (Event), Mainstream (Alarm), or Substream. • Stream type: Select the type of stream to record, either video or video and audio. • Resolution: Select the resolution of the recording. • Bitrate type: Select Constant or Variable. • Video quality: Select the quality at which to record.
Chapter 10: Recording To configure for overwrite when the HDDs are full: 1. Click the Video Schedule icon in the menu toolbar. 2. Select More Settings. 3. Under Overwrite, select Yes. Using an external recording device You can use an external storage device, such as an eSATAN HDD, to backup video or to add its recording capacity to that of the recorder itself. If you change this option, you must reboot the recorder to implement the change. To define how the external recording device is used: 1.
Chapter 10: Recording Figure 33: Description of the Schedule screen 1. Camera. Select a camera. 2. Schedule time. Represents the 24-hour cycle during which a schedule is selected. 3. Schedule day. There are seven days to select: Sunday (Sun), Monday (Mon), Tuesday (Tue), Wednesday (Wed), Thursday (Thu), Friday (Fri), and Saturday (Sat). 4. Recording type. There are five recording types to select, which are color-coded: TL-Hi (Dark green): High quality time lapse. Records high quality video.
Chapter 10: Recording 5. Select the day of the week for which you want to set up the schedule. You can define a schedule for each day of the week. 6. Set the start and end time for recording. Define a time period by entering a start (left column) and end (right column) time. You can schedule up to eight time periods. Check All Day to record all day. Note: Time periods defined cannot overlap. 7. Select a recording type. This setting instructs the recorder to begin recording when an alarm is triggered.
Chapter 10: Recording 2. Select a holiday period from the list and click Edit to modify the settings. The Edit screen appears. 3. Enter the name of the holiday period and click Enable. 4. Select whether the holiday period will be categorized by date, week or month and then enter the start and end dates. 5. Click Apply to save the settings and then OK to return to the Edit screen. 6. Repeat steps 2 to 5 for other holiday periods. 7. Click Back to return to live view.
Chapter 10: Recording toolbar. Click the manual record icon to start or stop manual recording. The icon is red when recording. • Use the configuration menu This option lets you select more than one camera at a time. Go to Video Schedule > Manual Record to access the manual recording menu and check the boxes of the cameras to start or stop manual recording. Motion detection schedules For IP cameras you can configure from the recorder the schedule when the camera can be triggered by motion.
Chapter 10: Recording To lock or unlock a recorded file: 1. In live view enter the video search screen by pressing the Search button on the front panel or remote control, and then enter Advanced Search. — Or — In live view right-click the mouse to display the pop-up menu and select Advanced Search. The Search screen appears. 2. Search for the desired recording by entering the search parameters, which include the camera number, record type, file type, and start time and end time. 3. Click Search.
Chapter 10: Recording The Locked column indicates whether a file is locked or not. Closed lock icons indicate locked files while opened lock icons indicate unlocked files. The Lock button toggles between Lock and Unlock, depending on the file. 6. Click Cancel to return to search screen. Setting the HDD to read-only When you set an HDD to read-only, recorded video files cannot be written to the HDD.
Chapter 10: Recording 3. In the Local HDD Settings screen, select Redundancy. Verify at least one other HDD is set to R/W (read/write). 4. Click Apply to save the settings and then OK return to the previous screen. 5. In the menu toolbar, click the Video Schedule > Encoding. 6. Select the camera to be used for redundancy. 7. Under Redundant Record/Capture, select Yes from the drop-down list. 8. Click Apply to save the settings. 9.
Chapter 10: Recording In order to have the failover functionality working properly, the following points must be taken into account: • A stable network connection is required • There must be at least 10 Mbps of unallocated bandwidth available with the main recorder. The main and failover recorders must have equal camera counts • Ideally the failover recorder must have equal storage capacity to the main recorder to accommodate for long outage times of the main recorder.
Chapter 10: Recording 4. Click Apply to save the settings. 5. Click Back to return to live view, or continue configuring the recorder settings.
Chapter 11 Alarm settings This chapter describes setting up how the system will respond when an alarm is triggered. Description of alarm notification types When setting up the rules for alarm detection, you can specify how you want the recorder to notify you about an alarm or event. You can select more than one notification type. Not all notifications types are available for all types of alarms.
Chapter 11: Alarm settings Alarm audio messages You can record customized audio messages and upload them onto the recorder to be played back when an alarm is triggered. Up to 16 audio files can be stored on the recorder, including five sample audio file provided by the recorder. The message can be up to 20 seconds long and up to 60 kb in file size. Preferred audio file types are MP3 and WAV.
Chapter 11: Alarm settings 3. Under Device Name, select the storage device. 4. Under Import to, select the audio file number, select the audio file in the file list, and then click Import to return to the Alarm Audio screen. Note: As there are already five sample audio files provided, up to 11 audio files can be imported. To delete an alarm audio file: 1. Click the Alarm Settings icon in the menu toolbar, and select Alarm Audio. 2. Select the file to be deleted, and click Delete.
Chapter 11: Alarm settings Motion detection set up To set up motion detection: 1. From the menu toolbar, click Camera Management > Motion. 2. Select the IP camera to detect motion. Each camera must be set up individually. 3. Check Enable Motion Detection. 4. Select the areas sensitive to motion. Click and drag the mouse cursor across the screen. The area selected appears as a red grid. Areas covered by the red grid are sensitive to motion detection.
Chapter 11: Alarm settings 7. Select the recording schedules for motion detection. Click the Arming Schedule tab and select the day of the week and the time periods during the day when motion can be detected. You can schedule up to eight time periods in a day. Default is 24 hours. Click Apply to save the settings. Click Copy to copy the settings to other days of the week. Note: Time periods defined cannot overlap. 8. Select the response method to motion detection.
Chapter 11: Alarm settings Video analytics VCA (video content analysis) is the computerized analysis of video to detect events of interest. This function is only available on the TVN 21S. When the function is enabled, the recorder can handle VCA alarms generated by Interlogix cameras that support the VCA feature. To enable the function, go to Camera Management > VCA. You can then set the trigger channel, schedule, and rules for the analysis.
Chapter 11: Alarm settings Setting up external alarms The recorder can be configured to record when an alarm is triggered by an external alarm device (for example, PIR detector, dry contacts, etc.). Using PTZ linking, it can trigger a PTZ camera to call a preset or shadow tour if motion is detected. To set up external alarms: 1. From the menu toolbar, click Alarm Settings > Alarm Input. 2. Select the alarm input number of a TVN or an IP camera and enter the name of the input, if required. 3.
Chapter 11: Alarm settings Click Apply to save the settings. 9. Click OK to return to the alarm input screen. 10. Click Copy to copy the settings to other alarm inputs, if required. 11. Click Back to return to live view. To set up an alarm output: Note: Not all IP cameras have an alarm output. 1. From the menu toolbar, click Alarm Settings > Alarm Output. 2. Select the alarm output. 3. Select a timeout option. The timeout setting lets you define how long a signal remains active after the alarm has ended.
Chapter 11: Alarm settings Triggering or clearing alarm outputs manually When an alarm is activated, the recorder can be set up so that the alarm must be manually acknowledged in order to be silenced. See “Setting up external alarms” on page 101 for information on setting up an alarm to be manually cleared. All user levels (administrator, manager and operator) can manually acknowledge an alarm. To trigger or clear alarm outputs manually: 1. From the menu toolbar, click Alarm Settings > Alarm Output. 2.
Chapter 11: Alarm settings 9. Click Back to return to live view. Detecting video tampering Video tampering, such as moving a camera to a different position, can also be detected and set to trigger an action on the recorder. Only IP cameras can be selected. However, not all IP cameras may support this feature. Note: It is strongly recommended not to configure for video tampering when using PTZ dome cameras. To set up video tampering detection: 1.
Chapter 12 Network settings You must configure your recorder’s network settings before using it over the network. The recorder must have access to the internet when configuring the network settings. Note: As every network configuration may differ, please contact your Network Administrator or ISP to see if your recorder requires specific IP addresses or port numbers. Configuring general network settings To configure general network settings: 1. From the menu toolbar, click Network Settings > General. 2.
Chapter 12: Network settings Option Description Working Mode The recorder has two 10M/100M/1000M NIC cards that support net fault tolerance, load balance, and multi-address modes. Select one of the options: Net Fault tolerance: When one LAN port fails, the other one takes over. This is the default option. Load Balance: The bandwidth is divided over the two LAN ports with one IP address. Multi-address: Each LAN port is separate with its own IP address.
Chapter 12: Network settings 3. Click Apply to save the settings. Configuring PPPoE You can connect the recorder directly to a DSL modem. To do this, you need to select the PPPoE option in the network settings. Contact your ISP to get the user name and password. To configure general network settings: 1. From the menu toolbar, click Network Settings > PPPoE. 2. Click PPPoE and check the Enable PPPoE box. 3. Enter your user name and password and confirm the password. 4.
Chapter 12: Network settings To set up DDNS: 1. From the menu toolbar, click Network Settings > DDNS. 2. Check the Enable DDNS box to enable feature. 3. From DDNS type, select one of the DDNS types listed: • ezDDNS: Click the Get URL button. The URL address to access the unit is then displayed. If no host name is specified, the DDNS will allocate one automatically. The maximum length for the host name field is 64 characters. This limit does not include tvn-ddns.net.
Chapter 12: Network settings Configuring e-mail Your recorder can send e-mail notifications of alarms or notifications through the network. Note: Ensure that the DNS address has been set up correctly beforehand. To configure e-mail settings: 1. From the menu toolbar, click Network Settings > Email. 2. Enter the required settings. Option Description Enable Server Authentication Check the box if your mail server requires authentication and enter the login user name and password.
Chapter 12: Network settings the recorder to the network management system. Before configuring this function, you must first install the SNMP software. To configure SNMP protocol settings: 1. From the menu toolbar, click Network Settings > SNMP. 2. Enter the required settings. 3. Click Apply to save the settings. Configuring UPnP The recorder supports UPnP (Universal Plug and Play).
Chapter 12: Network settings If Manual is selected, enter the external ports and IP addresses required. Click the Edit icon to change the values. 3. Click Apply to save the settings. Configuring an FTP server to store snapshots You can upload your snapshots to an FTP server for storage. Note: It is not possible to stream video to an FTP site. To configure the FTP server settings: 1. From the menu toolbar, click Network Settings > FTP. 2. Check the Enable FTP box. 3. Enter the FTP server information. 4.
Chapter 12: Network settings Note: When adding a device to the Network Video Surveillance software, the multicast address must be the same as the recorder’s multicast IP. 3. Click Apply to save the settings. Configuring the server and HTTP ports You can change the server and HTTP ports from the default settings in the Network Settings screen. The default server port is 8000 while that of the default HTTP port is 80.
Chapter 12: Network settings To check network traffic: 1. Click the System Settings icon in the menu toolbar and then click Net detect to display the Traffic screen. The information displayed is refreshed once a second. To check network delay and packet loss: 1. From the menu toolbar, click System Settings > Net Detect. 2. Select the Network Detection tab. 3. Under the section “Network Delay, Packet Loss Test”, enter the destination address and click Test. The test result appears in a pop-up screen. 4.
Chapter 12: Network settings To export network packet data: 1. From the menu toolbar, click System Settings > Net Detect. 2. Select the Network Detection tab. 3. Under the section “Network packet export”, click Refresh to get a list of the local backup devices available. Select one from the list. 4. Click Export. Up to 1M of data can be exported at a time. 5. Click Back to return to live view, or continue configuring the NVR settings.
Chapter 13 Storage management This chapter describes how to handle HDDs. Initializing HDDs The in-built HDD must be initialized before it can be used. You can also re-initialize the HDD. However, all data on the HDD will be destroyed. To initialize an HDD: 1. From the menu toolbar, click System Settings > Hard Disk. 2. Select the HDD to be initialized. 3. Click the Initialize button to begin initialization. After the HDD has been initialized, the status of the HDD changes from Abnormal to Normal.
Chapter 13: Storage management Controlling disk storage mode on the HDD You can allocate on an HDD the maximum permitted storage and snapshot capacities from each camera. 1. Click System Settings > Hard Disk > Storage Mode. 2. Under the Mode option, select Quota. 3. Select a camera whose storage capacity you want to change and enter the values in GB for maximum record capacity and maximum picture capacity. The Used Record/Picture Capacity and the maximum storage capacity of the HDD are listed. 4.
Chapter 13: Storage management Setting the HDD property You can change the behavior of your HDD by changing its property. It can be set to redundancy, read-only or read/write (R/W). AN HDD can be set to read-only to avoid important recorded files from being overwritten when the HDD becomes full. Before changing the HDD property to “Redundancy”, there must be at least two HDDs installed in the recorder, you need to set the storage mode to “Group” and one of the other HDDs must be set to R/W.
Chapter 13: Storage management Configuring HDD alarms HDD alarms can be set to trigger when an HDD is uninitialized or in an abnormal state. To set HDD alarms: 1. From the menu toolbar, click Alarm Settings > Notification. 2. Select the notification event to configure under Notification Type box. 3. Select HDD Full and check the desired notification method. See “Description of alarm notification types” on page 95 for more information. Select HDD Error and check the desired notification method. 4.
Chapter 13: Storage management 3. If you want to continue to use an HDD when the S.M.A.R.T. test has failed, check the box Use when the disk has failed to self-evaluate. Click Apply to save the settings. 4. Click Back to return to live view, or continue configuring the NVR settings. Bad sector detection You can improve the performance of your HDDs by ensuring that they have no bad sectors. Bad sectors can slow down an HDD when reading or writing data, for example.
Chapter 13: Storage management To set up bad sector detection: 1. From the menu toolbar, click System Settings > HDD > Bad Sector Detection. 2. Select the HDD you want to test. 3. Select whether you want to do a key sector detection or a full detection, and click Detect. 4. The system checks the HDD. The color-coded result is displayed on screen. If there are bad sectors found, click Error Info to see a list of the errors found. 5. If required, click Pause to pause the test or Cancel to cancel it. 6.
Chapter 14 Camera settings This chapter describes how to configure the IP cameras. The TVN 21(S) can support up to 16 network cameras and the TVN 21P up to 32 network cameras. The number of cameras supported depends on the recorder model and available bandwidth. Cameras supported The recorder supports TruVision and UltraView IP cameras as well as TVE encoders. It supports a wide range of third party IP cameras through compliancy with the Onvif and PSIA standards for open camera communication.
Chapter 14: Camera settings Figure 37: IP camera window (TVN 21S shown) Network parameter window List of IP cameras found on the network List of IP cameras added to the recorder 1. Quick Add: Add the selected cameras from the search results list to the recorder system without modifying the camera configuration. 2. Search: Search the network for available IP cameras. 4. Advanced Set: Modify the settings of a camera. 5. Refresh: Update the information displayed on a camera in the recorder device list. 6.
Chapter 14: Camera settings 4. Click Quick Add to add the selected cameras to the list of devices in the recorder system. The cameras are added to the end of the list of devices. 5. To test if a camera connection is operational, select the desired camera from the list of devices connected to the recorder and click Live. A pop-up screen should appear showing the camera’s live view. To manually add an IP camera 1. From the menu toolbar, click Camera Management > Camera. 2.
Chapter 14: Camera settings The IP cameras will specify which type of PoE they require. You can set up each camera individually for no PoE, PoE-at, PoE-af, 12.5 W or 15 W. A PoE port can support up to 30 W maximum. The recorder has a maximum of 8 or 16 PoE ports, depending on the model. The total PoE power budget for the 8-channel recorder is 120 W, and that for the 16-channel recorder is 200 W. The PoE-af port can support between 0 and 15.4 W and the PoE-at port can support between 0 and 30 W.
Chapter 14: Camera settings Accessing IP cameras connected to an internal switch There are two independent networks systems in the TVN 21S. One is used for the computer (such as NIC type and the IPv4 address). The other is used by the recorder for the IP cameras. The recorder automatically connects the cameras to this network.
Chapter 14: Camera settings To configure the OSD settings: 1. From the menu toolbar, click Camera Management > OSD. 2. Enter a name for the camera, if required. The name can have up to 32 alphanumeric characters. 3. Check the Display Name, Display Date, and Display Week boxes to display the camera name, date, and week. 4. Select a date format and a time format. 5. Select how you want the camera information displayed. Select one of the options from the drop-down list.
Chapter 14: Camera settings 2. Select the camera for which to set up privacy masking. 3. Check the Enable Privacy Mask box to enable the feature. 4. Set up the mask area. Up to four areas can be set. Using the mouse, click and drag a privacy-mask box in the camera view screen over the desired area. You can set up to four areas for privacy masking. Masked areas are dimmed and outlined in four different colors. Click Apply to save settings.
Chapter 14: Camera settings Watermarking You can overlay digital watermarking to authenticate images and protect them from alterations. Watermarking on an image is only visible during playback of exported video. The recorder supports watermarking from TruVision cameras and encoders. Use the playback application, Player, to reveal the watermarking on archived video. Enable the Watermarking option in Player.
Chapter 15 Recorder management This chapter describes: Configuring the RS-232 port Updating system firmware Restoring default settings Viewing system information Viewing system logs Configuring the RS-232 port Use the System Settings menu to configure the RS-232 parameters such as baud rate, data bit, stop bit, parity, flow control, and usage.
Chapter 15: NVR management Challenger: NTP time sync supported to foreign device over the RS-232 port. Technical support: Console mode. Updating system firmware The firmware on the recorder can be updated using four methods: Via a USB device Over the network via an FTP server Via the recorder web browser Using TruVision Navigator. For further information, refer to the TruVision Navigator user manual. The firmware upgrade file is labeled tvn21_50.dav.
Chapter 15: NVR management Restoring default settings To restore all parameters to default factory settings: 1. From the menu toolbar, click System Settings > Configurations. 2. Click the Default tab. 3. Click the Default button. Enter the Admin password, click OK, and then click Yes to confirm that you want to restore all parameters to default. Or Click the Restore tab.
Chapter 15: NVR management 4. To view the recording status and encoding parameters of each camera, click the Record tab. You can view the camera number, recording status, stream type, frame rate, bit rate (Kbps), resolution, record type, encoding parameters, and redundant record. 5. To view the alarm information, click the Alarm tab. You can view the alarm input number, alarm name, alarm type, alarm status, and triggered camera. 6. To view network information, click the Network tab.
Chapter 15: NVR management 8. Click Back to return to live view. Searching system logs for events Many events of the recorder, such as operations, alarms and notifications, are logged into the system logs. They can be viewed and exported at any time. Up to 2000 log files can be viewed at once. Log files can also be exported onto a USB device. The exported file is named according to the time it was exported. For example: 20120729124841logBack.txt.
Chapter 15: NVR management 3. To view more detail information about a particular log entry, select the entry and click or double-click the log entry. 5. If available, you can also view the associated video to the selected log entry by clicking its play button . 5. To export a log entry, select a log and click Export. 4. Click Back to return to live view.
Chapter 16 User management By default the recorder comes with three user accounts: an Administrator account, an Operator account and a Guest account. These accounts provide multiple levels of access and functionality. See Table 20 below for a description of the different user accounts. Table 20: User accounts User Description Administrator The administrator account includes extended menu with full access to all settings.
Chapter 16: User management 2. Click Add to enter the Add User screen. 3. Enter the new user’s name and password. Both the user name and password can have up to 16 alphanumeric characters. 4. Select the new user’s access level: Operator or Guest. 5. Enter the user’s MAC address to let the user access the recorder from a remote computer with this MAC address. 6. Click Apply to save the settings and OK to return to the previous screen. 7. Define the user’s permissions.
Chapter 16: User management Remote configuration settings: • Remote Log Search: Remotely view logs that are saved on the recorder. • Remote Parameter Settings: Configure parameters as well as import/export configuration files. • Remote Camera Management: Remotely add, delete, and edit IP cameras. • Remote Serial Port Control: For future use. • Two-Way Audio: Use two-way audio between the remote client and the recorder. • Remote Alarm Control: Remotely trigger and clear the I/O alarm output.
Chapter 16: User management Deleting a user Only a system administrator can delete a user. To delete a user from the recorder: 1. From the menu toolbar, click User Management. 2. Click the Delete button for the user to be deleted. 3. Click Yes in the pop-up screen to confirm deletion. The user is immediately deleted. 4. Click Back to return to live view. Modifying a user A user’s name, password, access level and MAC address can be changed. Only a system administrator can modify a user.
Appendix A Specifications TVN 2108(S) TVN 2116(S) Video & audio input Video compression H.264 Audio compression G729, G711, G726, G722, L16 IP video input 8-ch Audio input 16-ch 1-ch, BNC (2.0 Vp-p, 75 Ω) 1-ch, RCA (2.
Appendix A: Specifications TVN 2108(S) TVN 2116(S) Hard disk SATA 4 SATA interfaces e-SATA 1 e-SATA interface Capacity per HDD 2TB External interface Network interface Serial interface 2 RJ45 10M / 100M / 1000M Ethernet interface 1 RS-232 interface (for ProBridge, Challenger, and Technical Support); 1 RS-485 interface (Not used) PoE camera interface 8/16 10M / 100M / 1000M Ethernet interface (TVN 21S only) PoE budget 120 or 200 W (TVN 21S only) USB interface 3, USB 2.
Appendix A: User management TVN 2108P TVN 2116P TVN 2132P VGA output 1-ch, Resolution: 1920 × 1080P / 60 Hz, 1600 × 1200 / 60 Hz, 1280 × 1024 / 60 Hz, 1280 × 720 / 60 Hz, 1024 × 768 / 60 Hz BNC output 1-ch, BNC (1.
Appendix A: Specifications 142 TruVision NVR 21(S/P) User Manual
Appendix B PTZ protocols Interlogix-485 PELCO-P Interlogix-422 PHILIPS GE-RS485-ASCII PHILIPS-3 Kalatel SAE DSCP Samsung HIKVISION Siemens Honeywell SONY-EVI-D30/31 INFINOVA SONY-EVI-D70 KTD-348 SONY-EVI-D100/P LG MULTIX TECHWIN LILIN VICON PANASONIC_CS850 YOULI PELCO-D TruVision NVR 21(S/P) User Manual 143
Appendix B: PTZ protocols 144 TruVision NVR 21(S/P) User Manual
Appendix C Port forwarding information A router is a device that lets you share your internet connection between multiple computers. Most routers will not allow incoming traffic to the device unless you have configured them to forward the necessary ports to that device. By default our software and devices (DVRs and NVRs) require the following ports to be forwarded: Note: Port forwarding may reduce the security of the computers on your network.
Appendix C: Port forwarding information Many router manufacturers also offer guides on their websites as well as including documentation with the product. On most routers the brand and model number is located on or near the serial number sticker on the bottom of the device. If you cannot find any information for your particular router, please contact your router manufacturer or internet service provider for further assistance.
Appendix D KTD-405 keypad Supported firmware TVN 21XX-YYY firmware 1.i or higher KTD-405U (-2DU) keypad firmware: 1.4.00 Note: XX represents the number of video channels YYY represents the recorder storage configuration such as 1T = 1 TB, etc. Wiring the keypad Connect the RS-485 bus of the KTD-405 I/O box to the TVN 21(P) Keyb A/B terminal port.
Appendix D: KTD-405 keypad Figure 41: Keypad and recorder connections I/O box Back panel of TVN 21 Setting up the keypad to work with the recorder The keypad must be in zone mode to connect correctly with the recorder. Further information on connecting and programming the KTD-405 keypad can be found in the user manual. To set the keypad in zone mode: 1. Log into the keypad using the Admin password. Hold down the Enter button ( ) until a beep sounds and then enter the following code: 1 4 7 6.
Appendix D: KTD-405 keypad 5. To connect it to the recorder, press the zone button and enter the ID number of the recorder. The default value is “1”. 6. To configure the recorder zone ID number, at the recorder enter the Monitor screen by selecting Display Mode Settings in the main menu and select Monitor. Under Zone ID, enter the zone ID value. The default value is “1”. Note: The zone ID value must be identical for the recorder and keypad. The recorder is now connected to the KTD-405 keypad.
Appendix D: KTD-405 keypad Figure 42: Unavailable keypad buttons (Record mode) DSC/VCR Autofocus Aux 1 Alarm Aux 2 Iris +/- Fast forward Aux 3 Focus +/- Fast backward Aux 4 Ist Store (Magnification) Operating the keypad You can navigate the recorder menus using the keypad buttons and joystick. However, not all maneuvers are available using the joystick. See Table 23 on page 151 for the description of the recorder keypad mapping when using the KTD-405 keypad series.
Appendix D: KTD-405 keypad 8. Press . The main menu appears. Example 2: To modify a menu option using the keypad 1. In the main menu press and hold esc and then press the arrow buttons to navigate to the desired menu icon (for example, Display Mode Settings). 2. Press esc and to go to setup menu. 3. Press Zoom + or Zoom - to scroll to the menu tab, More Settings. 4. When in the desired menu screen, press and hold esc and then press the arrow buttons to navigate the cursor to the option, Menu Timeout.
Appendix D: KTD-405 keypad Task Keypad action Further information Call up a single camera Press 0 to 9 and then press Enter ( ). Using the numeric buttons 0 to 9, enter the number of the camera and then press Enter ( ). Call up multiview screens Press view and then press button 5 to scroll through the next available multiview screen. Sequence through cameras Press the seq button to scroll through the cameras in full screen.
Appendix D: KTD-405 keypad Task Keypad action Further information Select one of the files in the search result screen Press enter ( ) and move with the joystick to the desired file. Press to start playback. Change playback speed Press and hold esc and then press the left/right arrow buttons or move the joystick to the left/right. Jump 30 seconds forwards or backwards during playback Press and hold esc and then press the up/down arrow buttons or move the joystick up/down.
: KTD-405 keypad Camera input Zone ID of TVN 21(P) 1 2 3 4 19 18 50 82 114 146 178 210 242 274 306 338 370 402 434 466 498 20 19 51 83 115 147 179 211 243 275 307 339 371 403 435 467 499 21 20 52 84 116 148 180 212 244 276 308 340 372 404 436 468 500 22 21 53 85 117 149 181 213 245 277 309 341 373 405 437 469 501 23 22 54 86 118 150 182 214 246 278 310 342 374 406 438 470 502 24 23 55 87 119 151 183 215 247 279 311 343 375 407 439 471 503 25 24 56 88 120 152 184 216 2
Appendix E Maximum pre-recording times The maximum pre-recording time that can be selected depends on the bit rate. Frame rate, resolution and image quality do not impact time. Note: This information only applies when the bit rate is set to Constant (see “Configuring recording settings” on page 83 for more information).
Appendix E: Maximum pre-recording times 156 Constant bit rate Maximum pre-recording time (seconds) 1792 15 2048 15 3072 10 4096 5 TruVision NVR 21(S/P) User Manual
Appendix F Supported PTZ commands Table 25: Supported PTZ commands by camera protocols (Part 1) PTZ command Protocol Tilt up Tilt down Pan left Pan right Left up Left down Right up Right down Auto pan Zoom + Zoom - Interlogix-485 Y Y Y Y N N N N N Y Y Y Y Interlogix-422 Y Y Y Y N N N N N Y Y Y Y GE-RS485ASCII Y Y Y Y N N N N N Y Y Focus Focus + - Y Y KALATEL Y Y Y Y N N N N N Y Y Y Y DSCP Y Y Y Y N N N N N Y Y Y Y HIKVISION
Appendix F: Supported PTZ commands PTZ command Protocol Tilt up Tilt down Pan left Pan right Left up Left down Right up Right down Auto pan Zoom + Zoom - Focus Focus + - VICON Y Y Y Y N N N N N Y Y Y Y YOULI Y Y Y Y N N N N N Y Y Y Y *: Hikvision only.
Appendix G Default menu settings Display Mode Setting Monitor General Language: English Device Name: TVN 21/TVN 21P/TVN 21S (depends on model) Device Address: 255 Zone ID: 1 VGA Resolution: 1280*1024/60HZ HDMI Resolution：1280*720/60HZ Password Required : Yes Enable Wizard: Yes Display Status Icons: Yes More Settings Monitor Standard: NTSC/PAL. Auto detect at booting.
Appendix G: Default menu settings Layout General Video Output Interface: VGA Window Segmentation: 3*3 for 8-channel model; 4*4 for 16 or 32-channel model Dwell Time: No switch Enable Audio Output: No Event Output: HDMI Event Full Screen Monitoring Dwell Time: 10 s Alarm Full Screen Monitoring Dwell Time: 10 s View Video Output Interface: VGA 16 Chan: 4*4 -A1 to A16 8 Chan: 3*3 - A1 to A8 +1Black Screen Time Time Setting Time Zone: GMT -8 Date Format: MM-DD-YYYY Time Format: 12-hour Display Week: No System
Appendix G: Default menu settings Channel No.
Appendix G: Default menu settings Tamper-proof Tamper-proof Setting IP Camera: All Enable Tamper Proof: No Rule: Arming schedule all day for whole week; Rule: (Null) Sensitivity: Low Zone: (Null) Video Loss Video Loss Settings IP Camera: All Enable Video Loss Alarm: No Rule: Arming schedule all day for whole week; Rule: (Null) Covert Camera Covert Camera Settings IP Camera: No VCA Video Schedule Schedule Record IP Camera: All Enable Schedule: Yes Schedule: All day for whole week TL-Hi Encoding Record IP Ca
Appendix G: Default menu settings Capture IP Camera: All Resolution: 4 CIF Image Quality: Medium Auto Archive Archive Settings Enable Auto Archive: No Start Time: Current Day, Current Time End Time: Current Day, 23:59:59 Interval: 1 hour Archive File: (Camera; Picture; Video Type) Device Full Rule: Stop Archiving Device Type: Local Device Device Select: Archive Status Current Status: (Null) Last Archive Time: (Null) Last Archive Status: (Null) Next Archive Time: (Null) Archive Device Name: (Null) Free Spac
Appendix G: Default menu settings Networking Settings General General Working Mode: Net Fault Tolerance Select NIC: bond0 NIC Type: 10M/100M/1000M Self-adaptive Enable DHCP: No IPv4 Address: 192.168.1.82 IPv4 Subnet Mask: 255.255.255.0 IPv4 Default Gateway: 192.168.1.1 IPv6 Address1: (It depends) IPv6 Address2: (Null) IPv6 Default Gateway: (Null) MAC Address: (It depends) MTU (bytes): 1500 Preferred DNS Server: (Null) Alternate DNS Server: (Null) Main NIC: LAN1 Internal NIC IPv4 Address: 192.168.254.
Appendix G: Default menu settings Email Email Enable Server Authentication: No User Name: (Null) Password: (Null) SMTP Server: (Null) SMTP Port: 25 Enable SSL: No Sender: (Null) Sender’s Address: (Null) Select Receiver: Receiver 1 Receiver: (Null) Receiver’s Address: (Null) Enable Attached Picture: No Interval: 2 s FTP FTP Enable FTP: No FTP Server: (Null) FTP Port: 21 User Name: (Null) Password: (Null) Directory: Use root directory Parent Directory: Use Device Name Secondary Directory: Use Camera Name S
Appendix G: Default menu settings More Settings More settings Alarm Host 1 IP: (Null) Alarm Host 1 Port: 5001 Alarm Host 2 IP: (Null) Alarm Host 2 Port: 5002 Alarm Host 3 IP: (Null) Alarm Host 3 Port: 5003 Server Port: 8000 HTTP Port: 80 Multicast IP: (Null) RTSP Server Port: 554 Enable Telnet: No Bridge PoE Camera Network: Yes Alarm Settings Alarm List Alarm Inputs (A<-1 to A<-16) Alarm Outputs (A->1 to A->4) Alarm Input Alarm Input Alarm Input no.
Appendix G: Default menu settings Alarm Audio Alarm Audio File No.: 5 File Name: 1.mp4, 2.mp4, 3.mp4, 4.mp4, 5.
Appendix G: Default menu settings guest: (Null) Change Password (Null) System Settings RS-232 RS-232 Settings Baud Rate: 115200 Date Bit: 8 Stop Bit: 1 Parity: None Flow Ctrl: None Usage: ProBridge Hard Disk HDD Information: (Null) Storage Mode Mode: Quota IP Camera: All Used Record Capacity: Used Picture Capacity: HDD Capacity (GB): Max Record Capacity (GB): Max Picture Capacity (GB): S.M.A.R.T. Use When Disk Has Failed to Self-activate: No HDD No.: Capacity: Model: Serial No.
Appendix G: Default menu settings Error Count: Text Insertion Text Insertion Enable Text Insertion: No Access Device: ATM/POS Access Mode: Probridge Start String: (Null) Upgrade Local Upgrade: (Null) FTP: (Null) Configuration Import/Export Config File: (Null) Default : (Null) Log Search Log Search Current whole day, all types System Information Device Information: Camera Record: Alarm: Network: HDD: Net Detect Traffic: Network Detection: Network Delay, Packet Loss Test Select NIC: bond0 Destination Address
Appendix G: Default menu settings 170 TruVision NVR 21(S/P) User Manual
Index A D Active X, 69 Alarm audio messages, 96 Alarm notifications alarm audio messages, 96 external alarms, 101 modifying the warning buzzer, 97 types, 95 video loss, 103 video tampering, 104 Alarm outputs manually acknowledging, 103 Archiving exporting files to a backup device, 64 quick archive, 63 schedule automatic archiving, 66 snapshots, 67 video clips, 67 Audio connecting audio inputs and outputs, 9 enable/disable audio output, 34 Auto archive, 66 Daily schedules recording, 86 Date configuring di
Index Full screen viewing, 33 H HDD checking status, 117 grouping, 116 initializing, 115 properties, 117 redundancy, 91 set to read only, 91 setting up HDD alarms, 118 Holiday schedules recording, 87 Hot spare, 92 HTTP port settings, 112 I Import configuration settings, 131 Instant playback, 54 K Keypad connecting to RS-485 port, 8 wiring to the recorder, 6 KTD-405 keypad accessing recorder functions, 150 controlling a camera, 153 firmware supported, 147 set up in zone mode, 148 set up TVR 41 device add
Index search results, 56 skip time, 56 snapshots, 60 system log, 61 using digital zoom, 62 using the web browser, 76 Playback control panel description, 52 Playback control toolbar quick access, 53 Player show watermarking, 128 using for playback, 68 PoE access camera via the browser, 125 automatically allocating power, 124 power consumption, 123 Power up and down recorder, 11 PPPoE settings, 107 Pre-recording times maximum times, 155 Preset tour calling up, 48 Preset tours quick access, 44 Presets calling
Index U UPnP settings, 110 User privileges camera configuration, 137 descriptions, 136 local configuration, 136 remote configuration, 137 Users adding a new user, 135 customizing user privileges, 136 deleting a user, 138 managing, 135 modifying user information, 138 user levels, 135 V VCA, 100 Video format PAL/NTSC, 11 Video loss setting up detection, 103 Video output 174 change manually, 38 Video tampering setting up to detect, 104 View system log, 133 W Warning buzzer modifying, 97 Watermarking, 128
