User's Manual
Table Of Contents
- Before You Begin
- Chapter 1 - Using the CS40
- About the CS40 Mobile Computer
- Overview of CS40 Features
- CS40 Accessories
- About the CS40 Battery
- About the Keypad
- Adjusting the Volume
- Configuring Backlight Settings
- About the Status LEDs
- About the Imager
- About Bar Codes
- About the Color Camera
- Inserting a microSD Card
- How to Enable the Integrated GPS on the CS40
- Chapter 2 - Connecting and Configuring the CS40
- Chapter 3 - Developing and Installing Applications
- Chapter 4 - Troubleshooting and Maintaining the Computer
- Appendix A - Specifications
- Appendix B - Default Settings
- Appendix C - Keypads and Keystrokes
- Appendix D - Imager Configuration Bar Codes
Chapter 4 — Troubleshooting and Maintaining the Computer
44 CS40 Mobile Computer User’s Manual
Calling Product Support
If you cannot find the answer to your problem in the
“Troubleshooting the Computer” section, you can visit the
Intermec technical knowledge base (Knowledge Central) at
intermec.custhelp.com to review technical information or to request
technical support. If you still need help after visiting Knowledge
Central, you may need to call Product Support.
To talk to an Intermec Product Support representative, call
1-800-755-5505.
Before you call Intermec Product Support, make sure you have the
following information ready:
• Configuration number
• Serial number
• Firmware and software version numbers
• Know the language your custom application was written in and
the tools you used to create it
Consult your application developer for information on your custom
application.
To find your configuration number and serial number
• Look at the CN (configuration number) and SN (serial number)
fields on the label inside the battery compartment.
To find software and firmware version numbers
1 Go to Start > Settings > About.
2 Tap the Packages tab to find software version numbers.
3 Tap the Build tab to find the firmware version.