User Manual

Table Of Contents
Chapter 4 — Troubleshooting and Maintaining the CN4
CN4 Series Mobile Computer User’s Manual 85
Locating the Reset Button on the CN4
Clean Booting the CN4
When you clean boot the CN4, it loads only those files and programs
that are absolutely required by the operating system. Use the clean
boot to troubleshoot the CN4 by getting it up and running so that
you can perform diagnostic tests to determine which elements of the
normal boot process are causing problems.
To clean boot the computer
1 Press the Power button to suspend the CN4.
2 Remove the battery pack from the back of the CN4.
3 With a stylus, press the Reset button on the battery cavity.
4 Insert the battery back into the CN4, and immediately press and
hold the Power button and both buttons on the left side.
5 Continue to hold the Power button and both buttons on the left
side until a Warning message appears on the display.
The clean boot process will erase the memory in the mobile
computer, including all applications and data files found in the
object store.
A clean boot will load files from the Flash File Store if an SSPB
files are not on a miniSD card. If SSPB files are on a miniSD card,
they will overwrite the files in the Flash File Store.