User's Manual
Table Of Contents
- Chapter 6 - Configure the Computer
- How to Configure the Computer
- Use Intermec Settings on the Computer
- Use Intermec Settings Remotely with SmartSystems
- About Network Communications
- About Wireless Security
- Chapter 7 - Manage the Computer
- Chapter 8 - Troubleshoot and Maintain the Computer
- Appendix A - Specifications and Default Settings
- Physical and Environmental Specifications
- CN70 Physical Dimensions
- CN70e Physical Dimensions
- CK70 Physical Dimensions
- CK71 Physical Dimensions
- Environmental Specifications
- Power and Electrical Specifications
- 70 Series Non-Incendive Computer Specifications
- Operating System
- Hardware
- Back Accessory Interface Pin-outs
- Touch Screen Specifications
- Standard Communications
- Wireless LAN
- Regulatory Approvals
- Bar Code Symbologies
- Imager Reading Distances
- EA30 Typical Reading Distances - Extended Reading Range
- EA30 Area Imager Minimum Reading Distances
- EA30 Area Imager Typical Reading Distances
- EV12 Linear Imager Minimum Reading Distances
- EV12 LInear Imager Typical Reading Distances
- EX25 Near-Far Range Imager Minimum Reading Distance
- EX25 Near-Far Range Imager Typical Reading Distance
- Default Configuration
- Physical and Environmental Specifications
- Appendix B - Keypads and Keystrokes
- Appendix C - ScanNGo Wi-Fi Configuration Bar Codes
- Index
Chapter 8 — Troubleshoot and Maintain the Computer
70 Series Mobile Computer User Manual 115
Troubleshoot Your Mobile Computer
Use the troubleshooting tables in this section to fix problems with the
Wi-Fi connection, 802.1x security, the imager, or general problems
with operating the mobile computer.
If you send the computer in for service, it is your responsibility to save
the computer data and configuration. Intermec is responsible only for
ensuring that the hardware matches the original configuration when
repairing or replacing the computer.
Troubleshoot the Wi-Fi Connection
Use this troubleshooting table to help solve problems with your
802.11 radio connection.
Problems With the Wi-Fi Connection
Problem Solution
When you turn on the computer after it
was suspended for a while (10 to 15
minutes or longer), it can no longer send
or receive messages over the network.
Host may have deactivated or lost current terminal
emulation session. In a TCP/IP direct connect network,
turn off the “Keep Alive” message from host to
maintain the TCP session while the computer is
suspended.
The computer is connected to the network
and you move to a new site to collect data.
Your computer now shows you are not
connected to the network.
Move closer to an access point or to a different location
to reestablish communications until you reconnect
with the network.
The computer appears to be connected to
the network, but you cannot establish a
terminal emulation session with the host
computer.
There may be a problem with the host computer, or
with the connection between the access point and the
host computer. Check with the network administrator
to make sure the host is running and allowing users to
log in to the system.
The computer appears to be connected to
the network, but the host computer is not
receiving any information from the 70
Series computer.
There may be a problem with the connection between
the access point and the host computer. Check with
the network administrator or use your access point
user’s manual.