User's Manual

Chapter 8 — Troubleshooting and Maintaining the Computer
70 Series Mobile Computer User’s Manual 109
Troubleshooting Operating the Computer
Use this section to troubleshoot problems that may prevent you from
being able to operate the computer.
The input device attached to the
computer does not work well or
read bar code labels very quickly.
Set the Scanner Model command to the
specific attached input device. Check
enabled bar code symbologies and enable
only the symbologies being used.
Problem Solution
Problem Solution
You press the Power key and
nothing happens.
The battery status LED indicates the
following states:
• If the battery status LED is a steady
green, the battery is more than 95%
charged and computer is on a charger.
• If the battery status LED is blinking
red, then the battery is low. Replace or
charge the battery.
• If the battery status LED is a steady
red, the main battery is on charge.
• If the battery status LED is amber, the
computer is on charge and either the
battery temperature is outside of the
charging range, or the battery is
defective.
The computer appears to be
locked up and you cannot enter
data.
• Press the Power key to turn off the
computer, then press the
Power key
again to turn it on.
• Press and hold the Power key ten
seconds to warm boot the computer.
• Try reloading the firmware. For help,
see
“Updating the System
Software” on page 97.
• If the computer does not boot or reset,
contact your Intermec representative
for help.
You tap the screen and nothing
happens.
Align your screen. For help, see
“Aligning the Screen” on page 39.