CK3 User’s Manual Mobile Computer CK3a1, CK3n1
Intermec Technologies Corporation Worldwide Headquarters 6001 36th Ave.W. Everett, WA 98203 U.S.A. www.intermec.com The information contained herein is provided solely for the purpose of allowing customers to operate and service Intermec-manufactured equipment and is not to be released, reproduced, or used for any other purpose without written permission of Intermec Technologies Corporation.
Contents Contents Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Global Services and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Warranty Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Scanning With an Area Imager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Scanning With the Extended Range Area Imager. . . . . . . . . . . . . . . . . . . . 18 Scanning With the Near-Far Range Area Imager . . . . . . . . . . . . . . . . . . . . 19 Improving the Performance of the Area Imager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Using a microSD Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Freeing Up Virtual Memory for Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Launching an Application Automatically . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Upgrading the System Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Upgrading the CK3 Using a microSD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents vi CK3 Mobile Computer User’s Manual
Before You Begin Before You Begin This section provides you with safety information, technical support information, and sources for additional product information. Safety Information Your safety is extremely important. Read and follow all warnings and cautions in this document before handling and operating Intermec equipment. You can be seriously injured, and equipment and data can be damaged if you do not follow the safety warnings and cautions.
Before You Begin Disclaimer of warranties: The sample code included in this document is presented for reference only. The code does not necessarily represent complete, tested programs. The code is provided “as is with all faults.” All warranties are expressly disclaimed, including the implied warranties of merchantability and fitness for a particular purpose. Web Support Visit the Intermec web site at www.intermec.com to download our current manuals (in PDF).
Before You Begin IN Information System PTD LTD 6th Floor Daegu Venture Center Bldg 95 Shinchun 3 Dong Donggu, Daegu City, Korea E-mail: jmyou@idif.co.kr or korlim@gw.idif.co.kr Who Should Read This Manual This manual is for the person who is responsible for installing, configuring, and maintaining the CK3 Mobile Computer. This manual provides you with information about the features of the CK3, including how to install, configure, operate, maintain, and troubleshoot it.
Before You Begin Patent Information Product is covered by one or more of the following patents: 4953113; 4961043; 4970379; 4988852; 5019699; 5021642; 5038024; 5081343; 5095197; 5144119; 5144121; 5182441; 5187355; 5187356; 5195183; 5216233; 5216550; 5218191; 5227614; 5233172; 5241488; 5243602; 5258606; 5278487; 5288985; 5308966; 5322991; 5331136; 5331580; 5342210; 5349678; 5359185; 5371858; 5373458; 5389770; 5397885; 5410141; 5414251; 5416463; 5442167; 5464972; 5468947; 5468950; 5477044; 5486689; 5488575; 5
1 Using the Computer This chapter introduces the CK3 Mobile Computer with Windows® Mobile® 6.
Chapter 1 — Using the Computer Introducing the CK3 Mobile Computer The Intermec CK3 Mobile Computer is an ergonomically designed mobile computer built on the Microsoft® Windows® Mobile 6.1 operating system. The CK3 is lightweight, easy-to-use, and runs most software developed for the Windows Mobile platform, including standalone, client-server, and browser-based applications.
Chapter 1 — Using the Computer • 128 MB DRAM, 64 MB Flash • 512 MB embedded SD Mass Storage Card • Alphanumeric or numeric keypad • Imaging options: • • EV12 linear imager • EA20X extended range area imager • EX25 near-far range area imager Intermec Client Pack (Optional): • Intermec Terminal Emulator, including 3270, 5250, and VT/ANSI, and support for third-party TE applications • Intermec Browser Use this manual to understand how to use the features and options available on the CK3.
Chapter 1 — Using the Computer Note: If the CK3 is not using external power and you remove the battery pack, the CK3 goes into Suspend mode. For replacement batteries, contact your Intermec representative. Charging the Battery Make sure you fully charge the AB17 or AB18 battery before you use your CK3. You can charge the battery before or after you install it in the CK3. A fully discharged battery charges in approximately 4 (AB17) to 7 (AB18) hours.
Chapter 1 — Using the Computer To remove and install the battery 1 Press and hold for about 2 seconds. When you release CK3 goes into suspend mode. , the 2 If necessary, disconnect the handstrap from the bottom of the CK3. 3 Press the battery release tab toward the battery until the battery releases, and then lift it away from the CK3. 4 Insert the battery into the CK3, and press down on the battery until it clicks into place. Maximizing Battery Life Batteries are chemical devices.
Chapter 1 — Using the Computer Battery Conservation Tips (continued) When You Want To: Do This to Save Battery Power: Store the battery outside the Store the batteries in a charger. CK3. Checking the Battery Status The easiest way to check the status of your battery is to look at the battery icon on the status bar of your CK3. Battery Icon Status Icon Status Battery is fully charged. Battery has a medium charge. You should be able to work for several more hours before changing batteries.
Chapter 1 — Using the Computer Understanding the Battery Status LED (continued) LED State Description Steady amber The battery is missing or is unable to charge because the temperature is outside of the charging range. Off The CK3 is not on external power and the battery is operating normally. Using the Keypad Use the following sections to understand how to use the keypad. For information on remapping the keypad, you can download the Device IDL Resource Kit from the Intermec web site at www.intermec.
Chapter 1 — Using the Computer The numeric keypad is for applications that require mainly numeric data. This keypad also lets you enter special characters, including the alphabet, by pressing color-coded key sequences. Using the Color-Coded Keys Each keypad provides color-coded keys to let you access additional characters, symbols, and functions printed on the keypad overlay.
Chapter 1 — Using the Computer Capitalizing Characters You can capitalize characters individually, or you can type all capital letters by enabling Caps Lock. To capitalize a single character • On the alphanumeric keypad, press the key to select the Shift function. Press the character. • On the numeric keypad, press the select the Shift function. key, and then the key, and the key, and then the key to To enable Caps Lock • On the alphanumeric keypad, press again to disable the Caps Lock.
Chapter 1 — Using the Computer To configure the backlight 1 Tap Start > Settings > the System tab > the Backlight icon > the Battery Power tab. 2 With Turn off backlight if device is not used for checked, select the timeout value (10 seconds, 30 seconds, or 1 to 5 minutes). You can also use Intermec Settings to configure the backlight settings. Understanding the Audio Features The CK3 has a speaker, a microphone, and multiple software tools for configuring the volume of sounds.
Chapter 1 — Using the Computer Recording Audio on Your CK3 You can use the PTT key in the upper right corner of the keypad to automatically record audio on your CK3. What happens when you press the PTT key depends on whether your CK3 is on or in suspend mode: • • If your CK3 is on: • Press the PTT key to start the Note application in audio note mode. • Press and hold the PTT key to start the Note application in audio note mode and start recording.
Chapter 1 — Using the Computer Using the Touch Screen The CK3 has a 240 x 320 pixel color touch screen display. The Windows Mobile 6.1 start screen has three distinct areas: the navigation bar, today screen, and command bar. Navigation bar Today screen Command bar Windows Mobile 6.1 Start Screen Using the Stylus Your computer has a stylus for selecting items and entering information on the touch screen.
Chapter 1 — Using the Computer Understanding the Screen Icons Use the screen icons on the navigation bar and the command bar to see the network connection status and other system information. For information about the battery icons, see “Checking the Battery Status” on page 6. Some standard Microsoft icons are included in this table. Screen Icons Icon Description The volume is turned off. To turn the volume back on, tap this icon and choose your setting. The computer is connected to the network.
Chapter 1 — Using the Computer To align the touch screen using the keypad 1 Access the Start menu by pressing . 2 Press the Down button to select Settings. 3 Press Enter. 4 Press the Tab button until the Settings tabs are highlighted. 5 Press the Right Arrow button to select the System tab. 6 Press Tab until the Screen icon is highlighted. 7 Tab to Align Screen and press Enter. 8 Follow the instructions to align the screen. 9 Click ok.
Chapter 1 — Using the Computer The next table describes the notification LED, good read LED, and Intermec Ready-to-Work™ indicator. For information about the battery status LED, see “Understanding the Battery Status LED” on page 6. Understanding the Status LEDs LED Color Description Notification Orange The CK3 is notifying you of a pending alarm or message. Good Read Green The CK3 has successfully decoded a bar code.
Chapter 1 — Using the Computer Scanning Bar Codes The CK3 ships with an internal imager to scan and enter bar code data. You can also connect to: • cordless scanners, such as the SF51 and SR61 through Bluetooth communications. For help, see “Connecting to a Bluetooth Scanner” on page 31. • tethered scanners, such as the SR30 and SR61T through the CK3 RS-232 adapter (Model AA21). For help, see the CK3 RS-232 Adapter (AA21) Instructions (P/N 943-182-xxx).
Chapter 1 — Using the Computer Scanning With the Linear Imager If your CK3 has a linear imager, use the following procedure to practice scanning a bar code. To scan bar code labels with the linear imager 1 Press to turn on the CK3. 2 Point the scanner window at the bar code label and hold the CK3 at a slight angle 15 to 25 cm (6 to 10 in) from the label. 3 Press the Scan button on the keypad, or pull the trigger on a handle, and direct the red beam so that it falls across all bars in the bar code label.
Chapter 1 — Using the Computer Scanning With an Area Imager Your CK3 may come with one of two types of area imagers: • Extended range area imager • Near-far range area imager Both area imagers are equipped with a laser pointer to help you aim at bar codes, allow you to scan 2D bar code symbologies, and support omni-directional (360°) scanning. Omnidirectional scanning lets you position the CK3 in any orientation to scan a bar code label.
Chapter 1 — Using the Computer When the CK3 successfully reads a bar code label, you hear a high beep, and the Good Read LED turns on briefly. 5 Release the Scan button or trigger. Scanning With the Near-Far Range Area Imager 1 Press to turn on the CK3. 2 Point the scanner window at the bar code label. 3 Press the Scan button or pull the trigger. The illumination beam and laser pointer appear. • For near or close-in scanning distances of 30 cm (11.
Chapter 1 — Using the Computer • Choose a Predefined mode in Intermec Settings: a Tap Start > Settings > the System tab > Intermec Settings. b Tap Data Collection > Internal Scanner > Imager Settings > Predefined Modes and then select one of these options: Predefined Mode Select if You Are Scanning: 1D Only 1D labels. 1D and 2D Standard All types of bar code labels. 1D and 2D Bright In high ambient light, such as outdoors in the Environment sunshine. 1D and 2D Glossy labels.
Chapter 1 — Using the Computer 4 Aim both the illumination beam and the laser pointer at the bar code you want to scan. Note: The center-decoding parameter only decodes a bar code if the laser pointer is on the bar code and the illumination beam covers the bar code. Laser pointer Good read LED *J OH NB * *J OH NB * Scan button When the CK3 successfully reads a bar code label, you hear a high beep and the green Good Read light turns on briefly.
Chapter 1 — Using the Computer 2 Use a paper clip or slotted screwdriver to remove the cover. 3 Slide the microSD card cover toward the OPEN position and lift the cover. 4 Insert the microSD card.
Chapter 1 — Using the Computer 5 Close the microSD card cover, and slide the cover toward the LOCK position. 6 Replace the cover. 7 Use the stylus to press the reset button in the battery compartment of the CK3. Do not use force or a sharp object when pressing the reset button. You may damage the reset button. Reset button 8 Install the battery.
Chapter 1 — Using the Computer 9 Press to turn on the CK3: • You should be able to navigate to the SDMMC Disk folder and see the contents of the microSD card. • If the microSD card is bootable, your CK3 boots from the card. • If the microSD card contains operating system upgrade files, the upgrade process automatically starts. For more information, see “Upgrading the System Software” on page 61. For troubleshooting information, see “Troubleshooting Your CK3” on page 67.
2 Connecting and Configuring the CK3 Use this chapter to understand how to configure the CK3 to communicate in your network.
Chapter 2 — Connecting and Configuring the CK3 Connecting to a PC You can use Microsoft ActiveSync to establish a connection between your CK3 and PC. ActiveSync lets you transfer files, synchronize files, remotely debug, and perform other device management activities. ActiveSync is a free application available from the Microsoft web site.
Chapter 2 — Connecting and Configuring the CK3 Configuring the CK3 Parameters You can configure many parameters on the CK3, such as the bar code symbologies it decodes or the network settings. These characteristics are controlled by configuration parameters. The values you set for these configuration parameters determine how the CK3 operates. Configuring the CK3 With Intermec Settings Use Intermec Settings to configure the CK3 and view system information.
Chapter 2 — Connecting and Configuring the CK3 For information about each command, see the Intermec Settings Command Reference Manual (P/N 937-016-xxx). Navigating in Intermec Settings To Perform This Action Do This Select a command. Tap the command or use the up and down arrow keys. Expand a command. Tap the command or use the left and right arrow keys. Select text in a text box. Tap in the text box and drag the stylus over the text. Save your settings. Tap File > Save Settings or tap .
Chapter 2 — Connecting and Configuring the CK3 • Ethernet communications • USB and serial communications. Configuring 802.11a/b/g Radio Communications Make sure all components with antennas are at least 30 cm (1 ft) apart when power is applied. Failure to comply could result in equipment damage. Your CK3 has an 802.11a/b/g radio to transfer data using wireless communications. This section assumes that your wireless network is set up, including your access points. To configure 802.
Chapter 2 — Connecting and Configuring the CK3 To turn on the Bluetooth radio 1 Tap Start > Settings > the Connections tab > Bluetooth > the Mode tab. 2 Tap Turn on Bluetooth. 3 (Optional) If you want your CK3 to be visible to other Bluetooth devices, tap Make this device visible to other devices. 4 Click ok. The Bluetooth radio maintains its current state through a warm or cold boot and maintains virtual COM ports. But, if you clean boot your CK3, you need to recreate pairings to devices.
Chapter 2 — Connecting and Configuring the CK3 Connecting to a Bluetooth Scanner You can connect to an Intermec Bluetooth scanner, such as the SF51 or SR61, using one of these methods: • Scan the association bar code label that ships with the CK3. • Run the Wireless Scanning Wizard. To connect to a Bluetooth scanner with the association label 1 Make sure that the Bluetooth radio on your CK3 is enabled and that your CK3 is visible and connectable. 2 Make sure that your Bluetooth scanner is on.
Chapter 2 — Connecting and Configuring the CK3 Configuring Bluetooth Communications for Wireless Printing To configure your CK3 for Bluetooth wireless printing, you need to: • make sure Bluetooth power is on. For help, see the procedure in “Configuring Bluetooth Communications” on page 29. • create an application that opens the wireless printing COM port on your CK3. For help, see the Bluetooth Resource Kit, part of the Intermec Developer Library (IDL), available from the Intermec web site at www.
Chapter 2 — Connecting and Configuring the CK3 Connecting to a Bluetooth Audio Device Use the Bluetooth Audio applet to discover, activate, and connect to Bluetooth audio devices such as a Bluetooth headset. To connect to a Bluetooth audio device 1 Select Start > Settings > the System tab > Bluetooth Audio. The Bluetooth Audio screen appears. 2 Follow the onscreen instructions to connect to a Bluetooth audio device.
Chapter 2 — Connecting and Configuring the CK3 c Default router 3 If necessary, set these parameters: • Primary and secondary DNS servers • Primary and secondary WINS servers 4 Make sure that your CK3 is communicating with the network and that the network can see your CK3.
Chapter 2 — Connecting and Configuring the CK3 Viewing Detailed 802.11a/b/g Radio Connection Information Use the ISpyWiFi utility to view detailed information for your 802.11 radio connection. You can also use ISpyWiFi to scan for access points in your network and ping for detailed information. You start the ISpyWiFi utility using the iConnect icon or File Explorer. With File Explorer, you can also create a shortcut to start the utility from the CK3 desktop.
Chapter 2 — Connecting and Configuring the CK3 1 Tap Start > File Explorer. 2 Tap the arrow next to My Documents and select My Device. 3 Tap the Windows folder and scroll down to find ISpyWiFi.
Chapter 2 — Connecting and Configuring the CK3 4 Tap ISpyWifi. The ISpyWiFi utility starts. To add an ISpyWiFi shortcut to the CK3 Programs folder 1 Tap and hold your stylus on the ISpyWiFi executable until the pop-up menu appears. 2 Select Copy from the pop-up menu. 3 Navigate to the Windows\Start Menu\Programs folder. 4 Tap and hold the stylus in the empty area at the bottom of the screen until the pop-up menu appears. 5 Select Paste Shortcut. 6 Close File Explorer.
Chapter 2 — Connecting and Configuring the CK3 7 Select Start > Programs. The ISpyWiFi shortcut appears in the programs list. For more information about the ISpyWiFi tabs, see “Understanding ISpyWiFi” on page 92. Configuring Wireless Security The CK3 provides four types of security for your wireless network: • Wi-Fi Protected Access 2 (WPA2™) • Wi-Fi Protected Access (WPA) • 802.1x • WEP This section explains how to configure wireless security on your CK3.
Chapter 2 — Connecting and Configuring the CK3 Choosing Between Funk and Microsoft Security The CK3 supports both Funk and Microsoft security. The option you choose depends on your network security needs. Understanding Microsoft and Funk Security Security Choice Description Microsoft Microsoft security dynamically selects wireless networks based on your preferences. If you are primarily using the CK3 to connect to WiFi hotspots, you may want to use Microsoft security.
Chapter 2 — Connecting and Configuring the CK3 3 Tap a profile to expand it. 4 (Optional) In the Profile Label text box, enter a meaningful name for your profile. 5 Configure your security settings. For help, see the next sections. 6 Repeat Steps 3 through 5 for each profile you want to define. 7 Select one profile as the active profile by tapping Active Profile and choosing a profile from the list. 8 Save your settings. Configuring WPA Security With Funk Security Use these procedures to set WPA-802.
Chapter 2 — Connecting and Configuring the CK3 d For Validate Server Certificate, choose Yes and press Enter. Note: The correct date must be set on your CK3 when you enable Validate Server Certificate. If you choose TLS: a Load a user and root certificate on your CK3. For help, see “Loading a Certificate” on page 48. b Enter a User Name and Subject Name. c For Validate Server Certificate, choose Yes and press Enter.
Chapter 2 — Connecting and Configuring the CK3 Configuring 802.1x Security With Funk Security 1 Make sure the communications and radio parameters on your CK3 are configured. 2 Make sure Funk is selected as your security choice. 3 Start Intermec Settings. 4 Choose Communications > 802.11 Radio > Funk Security. 5 Select the profile you want to configure. 6 For Association, choose Open and press Enter. 7 For Encryption, choose WEP and press Enter.
Chapter 2 — Connecting and Configuring the CK3 Configuring LEAP Security on Your CK3 1 Make sure the communications and radio parameters on your CK3 are configured. 2 Make sure Funk is selected as your security choice. 3 Start Intermec Settings. 4 Choose Communications > 802.11 Radio > Funk Security. 5 Select the profile you want to configure. 6 For 8021x, choose LEAP and press Enter. 7 For Association, choose Open, WPA, WPA2, or Network EAP and press Enter.
Chapter 2 — Connecting and Configuring the CK3 9 Define a value for the keys you want to use. You can define up to four keys (Key 1 through Key 4). Enter an ASCII key or a hex key that is either 5 bytes or 13 bytes long depending on the capability of the radio. Set a 5- byte value for 64-bit WEP or a 13-byte value for 128-bit WEP. Hex keys must be preceded by 0x and contain 5 or 13 hex pairs. 10 For Transmit key, choose the key you want to use for transmitting data.
Chapter 2 — Connecting and Configuring the CK3 Configuring WPA Security With Microsoft Security Use these procedures to set WPA-802.1x and WPA-PSK security on your CK3 with Microsoft security. To enable WPA-802.1x with Microsoft security 1 Make sure the communications and radio parameters on your CK3 are configured. 2 Start Intermec Settings. 3 Choose Communications > 802.11 Radio > Microsoft Security. 4 For Infrastructure Mode, choose Infrastructure. 5 For Network Authentication, choose WPA.
Chapter 2 — Connecting and Configuring the CK3 To enable WPA-PSK With Microsoft Security 1 Make sure the communications and radio parameters on your CK3 are configured. 2 Start Intermec Settings. 3 Choose Communications > 802.11 Radio > Microsoft Security. 4 For Infrastructure Mode, choose Infrastructure. 5 For Network Authentication, choose WPA-PSK. Data Encryption automatically defaults to TKIP. 6 For Pre-Shared Key, enter the pre-shared key or the passphrase.
Chapter 2 — Connecting and Configuring the CK3 d Enter a User Name and a Domain. and press Enter. If you choose PEAP: a Select Properties and tap the Run App button. The Auth. Settings box appears. b Select Validate Server and press Enter. When the radio starts to authenticate, the Network Password dialog box appears. c Enter a User Name and Password and select Save Password. d (Optional) In the Domain field, enter the domain. e Press Enter. 9 For Network Key Setting, choose Automatic.
Chapter 2 — Connecting and Configuring the CK3 Loading a Certificate If you choose to use transport layer security (TLS) with WPA or 802.1x security, you need a unique client certificate on the CK3 and a trusted root certificate authority (CA) certificate. Certificates are pieces of cryptographic data that guarantee a public key is associated with a private key. They contain a public key and the entity name that owns the key. Each certificate is issued by a certificate authority.
Chapter 2 — Connecting and Configuring the CK3 5 Tap Get Certificates. 6 To import a root certificate: a Tap the <<< button next to the Import Root Certificate field to select the root certificate (DER-encoded .cer file) to import. b Click Import Root Cert to install the selected certificate. To import a user certificate: a Tap the <<< button next to the Certificate Path field to select the user certificate (DER-encoded .cer file without the private key) to import.
Chapter 2 — Connecting and Configuring the CK3 Disabling Security If you choose not to use security with your wireless network, you can disable it on the CK3. Intermec recommends that you always set security in your network. To disable security 1 Open Intermec Settings. 2 Choose Communications > 802.11 Radio > Microsoft Security. 3 For Network Authentication, choose Open. 4 For Data Encryption, choose Disabled. 5 Close Intermec Settings.
3 Developing and Installing Applications This chapter contains guidelines for developing applications for the CK3 and contains these sections: • Developing Applications for the CK3 • Installing Applications on the CK3 • Freeing Up Virtual Memory for Applications • Launching an Application Automatically • Upgrading the System Software 51
Chapter 3 — Developing and Installing Applications Developing Applications for the CK3 The CK3 runs applications programmed in Microsoft Visual Studio 2005. You can also use Microsoft eMbedded Visual C++ 4.0 to program applications, but some features may not be available. Use this section to understand the hardware and software you need to develop applications for the CK3. Use the Intermec resource kits to develop new applications to run on the CK3. The Intermec resource kits are a library of C++ and .
Chapter 3 — Developing and Installing Applications Installing Applications on the CK3 You can install applications on your CK3 using one of these methods: • Package your application as a cabinet (.cab) file. • Send the .exe file (simple applications, only) to the CK3. • Copy a directory structure that contains the application, supporting files, DLLs, images, and data files. Intermec recommends using .cab files to install your applications. The CK3 uses standard Windows Mobile .
Chapter 3 — Developing and Installing Applications You can use these methods to install files and applications on your CK3: • SmartSystems Foundation • ActiveSync • microSD card • FTP server • Wavelink Avalanche The following sections explain how to use each process to install your application on the CK3. Installing Applications Using SmartSystems Foundation Your CK3 is SmartSystems-enabled, which lets you use the SmartSystems console to install Intermec applications on your CK3.
Chapter 3 — Developing and Installing Applications 2 Create an ActiveSync connection between your PC and CK3. For help, see “Connecting to a PC” on page 26. 3 Click Explore. The Mobile Device window opens. 4 Double-click My Windows Mobile-Based Device. 5 Navigate to the folder you want to copy the .cab file to, and paste the .cab file in the folder. 6 Clean boot the CK3. For help, see “Clean Booting the CK3” on page 74.
Chapter 3 — Developing and Installing Applications 5 On your CK3, navigate to the storage card folder and run your application. Installing Applications Using the FTP Server The CK3 has a built-in FTP Server that connects to a network through Ethernet, 802.11a/b/g, or Bluetooth communications. You can use the server to transfer your application file to the computer. Another benefit of using the FTP server is that you can create FTP scripts to automate the process of copying your files to the computer.
Chapter 3 — Developing and Installing Applications Each time the Avalanche Enabler is activated (typically on a reset), the CK3 attempts to connect to the Avalanche Agent. When the CK3 connects to the agent, the agent determines whether an update is available and immediately starts the software upgrade, file transfer, or configuration update. Note: If you manually activate the Avalanche Enabler on the CK3, you may be prompted for a password when you exit the Avalanche Enabler.
Chapter 3 — Developing and Installing Applications To free up virtual memory 1 Go to Start > Programs > File Explorer. 2 Tap the arrow next to My Documents and select My Device. 3 Tap the Windows folder and scroll down to find InstallSelect. 4 Tap InstallSelect. The Install Select application starts and displays a Caution message box. 5 Tap OK to close the box. 6 Clear the check box of any components you do not want installed after a clean boot. For a description of each component, see the next table.
Chapter 3 — Developing and Installing Applications 8 Tap Yes to continue with the clean boot. The computer performs a clean boot and restarts with all of the checked components installed. InstallSelect Software Components Component Name Description Data Collection & Data collection and Intermec Settings. Also includes Intermec Settings on-unit SDK libraries. If you disable this .cab file, you cannot scan or collect data on the device and you cannot use Intermec Settings.
Chapter 3 — Developing and Installing Applications To create and install the AutoRun.dat file on your computer 1 Create a folder called System on your CK3. 2 On your PC, open the Notepad application. 3 Write commands for AutoRun.dat using the supported AutoRun script commands. For help, see the next table. 4 Save the Notepad file as AutoRun.dat. 5 Copy the AutoRun.dat file to the System folder on your CK3. During every boot, the system scans for AutoRun.dat in the System folder.
Chapter 3 — Developing and Installing Applications Upgrading the System Software When you upgrade your computer, you are updating the operating system (OS) and the SmartSystems Platform Bundle (SSPB) files. The SSPB files are stored on the DiskOnChip and deliver Intermec Value Add (IVA) functionality such as data collection, configuration, the Intermec wireless security suite, and SmartSystems Foundation.
Chapter 3 — Developing and Installing Applications Upgrading the CK3 Using a microSD Card To use a microSD card to upgrade the computer, you need an SD card reader and a microSD adapter card formatted as FAT16. To upgrade the operating system using a microSD card 1 Insert a microSD card into a microSD adapter card and then place it in the storage card reader connected to your PC. 2 Copy all required OS upgrade files to the microSD card.
Chapter 3 — Developing and Installing Applications 9 Remove the microSD card and delete the files. 10 Set the date, time, and network communication parameters to reestablish communications with the other devices in the wireless network. Upgrading the CK3 Using SmartSystems Foundation You can use the SmartSystems console to upgrade the operating system on your CK3. The console is part of SmartSystems Foundation and is available from the Intermec web site through the Intermec Developer Library (IDL).
Chapter 3 — Developing and Installing Applications 7 Drag the application to each CK3 you want to upgrade or to a group of CK3s in a folder.The SmartSystems console installs the upgrade on your computers. After the download is complete, your CK3 replaces the operating system and automatically performs a cold boot. Note: The SmartSystems console indicates that your CK3 is offline, by displaying a red stop sign symbol, until the CK3 reboots and reconnects to the system.
4 Troubleshooting and Maintaining the CK3 This chapter contains possible solutions to problems you may encounter while using the CK3. This chapter also contains information on booting the computer and performing regular maintenance.
Chapter 4 — Troubleshooting and Maintaining the CK3 Calling Product Support To talk to an Intermec Product Support representative, call 1-800-755-5505.
Chapter 4 — Troubleshooting and Maintaining the CK3 To find your operating system version 1 Tap Start > Internet Explorer. 2 Tap the Intermec logo. The Intermec page appears and displays the version of the operating system and the SmartSystems Platform Bundle (SSPB) loaded on your CK3. Troubleshooting Your CK3 Use this section to troubleshoot some common problems you may experience with your CK3.
Chapter 4 — Troubleshooting and Maintaining the CK3 Problems While Configuring the CK3 (continued) Problem Possible Solution You scan or enter an option for the Scanner Model configuration command, and you hear three low beeps and nothing happens. You may have scanned or entered a Scanner Model command that does not apply to the type of scanner that you have installed. Try scanning or entering the Scanner Model command again and select an option for the type of device you are using.
Chapter 4 — Troubleshooting and Maintaining the CK3 Problems While Configuring the CK3 (continued) Problem Possible Solution The computer • Press the power key to turn off the CK3, and then appears to be locked press the power key again to turn it on. up and you cannot • Press and hold the power key 5 seconds to warm enter data. boot the CK3. • Try reloading the firmware. For help, see “Upgrading the System Software” on page 61.
Chapter 4 — Troubleshooting and Maintaining the CK3 Problems With Wireless Connectivity (continued) Problem Possible Solution The CK3 appears to be connected to the network, but the host computer is not receiving any information from the CK3. There may be a problem with the connection between the access point and the host computer. Check with network administrator or use your access point user’s manual. Problems While Configuring 802.
Chapter 4 — Troubleshooting and Maintaining the CK3 Problems While Configuring 802.1x Security (continued) Problem Possible Solution The CK3 indicates it is not authenticated. Make sure that: • the User Name and Password parameters on the CK3 match the user name and password on the authentication server. You may need to configure the password on both the CK3 and the authentication server.
Chapter 4 — Troubleshooting and Maintaining the CK3 Problems While Scanning Bar Codes (continued) Problem Possible Solution The input device attached to the CK3 does not work well or read bar code labels very quickly. Set the Scanner Model command to the specific attached input device. Check enabled bar code symbologies and enable only the symbologies being used. When you release Scan button, the Good Read LED does not turn off.
Chapter 4 — Troubleshooting and Maintaining the CK3 Resetting the CK3 You seldom need to reset the CK3. However, you do need to reset the CK3 when an application is locked up and does not respond, when you upgrade the firmware, or when you reflash the CK3. The CK3 uses the configuration currently saved in flash memory during the reset process.
Chapter 4 — Troubleshooting and Maintaining the CK3 To cold boot your CK3 1 Remove the battery. 2 Use the stylus to press the reset button in the battery compartment of the CK3. Reset button Do not use force or a sharp object when pressing the reset button. You may damage the reset button. 3 Replace the battery. Clean Booting the CK3 If the CK3 does not warm boot or cold boot, you may need to perform a clean boot.
Chapter 4 — Troubleshooting and Maintaining the CK3 To clean boot the CK3 1 Remove the battery. 2 Use the stylus to press the reset button in the battery compartment of the CK3. Reset button 3 Press and hold 4 Continue to hold appears on screen. as you replace the battery. until the “Clean boot the system?” prompt 5 Release , read the message, and press the appropriate button to either proceed with the clean boot or cancel the clean boot.
Chapter 4 — Troubleshooting and Maintaining the CK3 Cleaning the Scanner Window and Screen To keep the CK3 in good working order, you may need to perform these minor maintenance tasks: • Clean the scanner window. • Clean the CK3 screen. Clean the scanner window and CK3 screen as often as needed for the environment in which you are using the computer. To clean the CK3, use a solution of ammonia and water. There are no user-serviceable parts inside the CK3.
A Specifications 77
Appendix A — Specifications Physical and Environmental Specifications Physical Dimensions Length: 21.69 cm (8.54 in) Width (at widest part): 8.36 cm (3.29 in) Height (at tallest part): 4.67 cm (1.84 in) CK3 Weight Scan Engine Option With AB17 With AB18 With EV12 14.41 oz 16.32 oz With EA20X 14.74 oz 16.66 oz With EX25 15.73 oz 17.
Appendix A — Specifications Keypad Options • Alphanumeric and function keypad • Large numeric and function keypad Bar Code Symbologies • • • • • • • • • • • • • • • • • Australian Post* Aztec* BPO (British Post 4-state)* ChinaPost CanadaPost Codabar Codablock A Codablock F Code 11 Code 39 Code 93 Code 128/GS1-128 DataMatrix* Dutch Post* EAN/UPC EAN.
Appendix A — Specifications EV12 Linear Imager Reading Distances Minimum Reading Distances With 0.12 cm (0.05 in) Setback* Symbology Density Minimum Distance Maximum Distance Code 39 9.6 cm (3.8 in) 7.1 cm (2.9 in) 6.1 cm (2.5 in) 8.1 cm (3.2 in) 17.9 cm (7.1 in) 20.9 cm (8.3 in) 26.9 cm (10.6 in) 33.9 cm (13.4 in) 0.15 mm (6 mils) 0.25 mm (10 mils) 0.5 mm (20 mils) 1 mm (40 mils) EAN/UPC 0.33 mm (13 mils) 6.1 cm (2.5 in) 22.9 cm (9.
Appendix A — Specifications Typical Reading Distances With 0.12 cm (0.05 in) Setback* Symbology Density Minimum Distance Maximum Distance Code 39 9.1 cm (3.6 in) 6.1 cm (2.5 in) 5.1 cm (2.1 in) 7.1 cm (2.9 in)** 19.9 cm (7.9 in) 24.9 cm (9.8 in) 34.9 cm (13.8 in) 50.9 cm (20.1 in) 0.15 mm (6 mils) 0.25 mm (10 mils) 0.5 mm (20 mils) 1 mm (40 mils) EAN/UPC 0.33 mm (13 mils) 5.1 cm (2.1 in) 27.9 cm (11.0 in) * Typical reading distances are measured in an office environment (200 lux).
Appendix A — Specifications EA20X Extended Range Area Imager Minimum Reading Distances Minimum Reading Distances With 0.2 cm (0.08 in) Setback* Symbology Density Minimum Distance Maximum Distance Code 39 0.15 mm (6 mils) 0.20 mm (8mils) 0.25 mm (10 mils) 0.50 mm (20 mils) 1.00 mm (40 mils) 16.2 cm (6.4 in) 12.2 cm (4.8 in) 9.2 cm (3.6 in) 10.2 cm (4.0 in) 15.2 cm (6.1 in) 21.8 cm (8.6 in) 30.8 cm (12.1 in) 40.8 cm (16.0 in) 70.8 cm (27.9 in) 99.8 cm (99.7 in) EAN/UPC 100% 0.33 mm (13 mils) 9.
Appendix A — Specifications 0" 4" 8" 12" 16" 20" 24" 28" 32" 36" in 10" 25 8" 20 PDF417 10 mils 6" 15 Data Matrix 10 mils 4" 10 2" 5 0" 0 2" 5 10 4" 0.15mm/6 mils 6" 15 0.25 mm / 10 mils 8" 20 100% contrast EAN/UPC 10" 25 0.5 mm / 20 mils cm 0 10 20 30 40 50 60 70 80 90 EA20X Extended Range Area Imager Minimum Reading Distances: This graphic does not include the 0.2 cm (0.08 in) setback for the CK3.
Appendix A — Specifications EX25 Near-Far Range Area Imager Reading Distances. 1D Symbologies Minimum Reading Distances With 0.24 cm (0.09 in) Setback* Symbology Density Minimum Distance Maximum Distance Code 39 18.24 cm (7.18 in) 18.24 cm (7.18 in) 19.24 cm (7.57 in) 40.24 cm (15.84 in) 100.24 cm (39.46 in) 130.24 cm (51.27 in) 31.76 cm (12.51 in) 68.76 cm (27.07 in) 109.76 cm (43.22 in) 219.76 cm (86.52 in) 309.76 cm (121.96 in) 429.76 cm (169.20 in) 22.24 cm (7.96 in) 99.76 cm (39.28 in) 0.
Appendix A — Specifications 0" 16" 32" 48" 64" 80" 96 " 112" 128" 144" 160" 174" in 80 " 200 64" 160 48" 120 100% EAN contrast UPC 32" 100 cm 39.4" 80 16" 40 0" 0 16 " 40 0.25 mm 10 mils 32 " 48" 80 69 cm 27.2" 0.5 mm / 20 mils 110 cm 43.3" 120 220 cm 86.6" 1 mm / 40 mils 64" 160 430 cm 169.3" 2.
Appendix A — Specifications 1D Symbologies Typical Reading Distances With 0.24 cm (0.09 in) Setback* Symbology Density Minimum Distance Maximum Distance Code 39 16.24 cm (6.21 in) 18.24 cm (7.00 in) 18.24 cm (7.00 in)** 20.24 cm (7.78 in)** 20.24 cm (7.78 in)** 89.76 cm (35.34 in) 179.76 cm (70.77 in) 389.76 cm (153.45 in) 479.76 cm (188.89 in) 869.76 cm (342.43 in) 20.24 cm (7.78 in) 109.76 cm (43.22 in) 0.25 mm (10 mils) 0.5 mm (20 mils) 1 mm (40 mils) 1.4 mm (55 mils) 2.
Appendix A — Specifications in 0" 32 " 64" 96 " 128" 160 " 192 " 224 " 256" 288" 320" 352" 160" 400 128" 320 100% EAN contrast UPC 96" 110 cm 43.3" 240 64" 160 32" 80 0" 0 32" 80 0.25 mm 90 cm 10 mils 35.4" 64 " 0.5 mm / 20 mils 96 " 160 180 cm 70.9" 390 cm 153.5" 1 mm / 40 mils 128" 240 870 cm 342.5" 2.
Appendix A — Specifications 2D Symbologies Typical Reading Distances With 0.24 cm (0.09 in) Setback* Symbology Density Minimum Distance Maximum Distance DataMatrix 0.25 mm (10 mils) 1.4 mm (55 mils) 2.5 mm (100 mils) 3.5 mm (140 mils) 5 mm (200 mils) 20.24 cm (7.96 in)** 20.24 cm (7.96 in)** 20.24 cm (7.96 in)** 20.24 cm (7.96 in)** 20.24 cm (7.96 in)** 73.76 cm (29.04 in) 339.76 cm (133.77 in) 679.76 cm (267.63 in) 789.76 cm (310.93 in) 1199.76 cm (472.
Appendix A — Specifications in 0" 64" 32 " 96 " 128" 160 " 192 " 224 " 256" 288" 320" 352" 160" 128" 96" 400 320 0.25 mm / 10 mils 74 cm 29.1" 240 340 cm 133.9" 1.4 mm / 55 mils 64" 160 32" 80 0" 0 32" 80 64 " 160 680 cm 267.7" 2.5 mm / 100 mils 240 96 " 790 cm 311" 3.5 mm / 140 mils 128" 160" 320 cm 0 80 160 240 320 400 480 560 640 720 800 400 880 EX25 Near-Far Range Imager 2D Typical Reading Distances: This graphic does not include the 0.24 cm (0.
Appendix A — Specifications Accessories You can use these accessories (sold and ordered separately) with the CK3. To order accessories, contact your local Intermec sales representative. Battery (AB17, AB18) The AB17 standard battery and AB18 extended battery provide main power to the CK3. Quad Charger (AC20) The AC20 quad charger charges up to four CK3 batteries at one time.
Appendix A — Specifications Power Adapter (AA23) Use the power adapter to provide power to your CK3 from an external power supply. Scan Handle The scan handle provides you with an alternate way to hold the CK3 and scan bar code labels using a convenient scanning trigger. Vehicle Holder Use the vehicle holder to store your CK3 when you are not using it. Holster The holster provides you with a convenient way to carry your CK3 when you are not using it.
Appendix A — Specifications Understanding ISpyWiFi Use the following table to understand the ISpyWiFi tabs. Understanding the ISpyWiFi Tabs Tab Description ISpy This tab displays general information about your WiFi connection. 802.11d Country The 802.11d country code. MAC The client radio MAC address. IP (DHCP) The IP address of the client radio, if using DHCP. IP (static) The IP address of the client radio, if using a static IP address.
Appendix A — Specifications Understanding the ISpyWiFi Tabs (continued) Tab RSSI Description Host The IP address of the host computer or device to receive the ping request. Repetitions Number of pings to be sent to the host. Timing Statistics Provides statistics regarding transmission count, timeouts and round trip times for the pings sent to the host. Count Number of pings currently sent. Min The minimum round trip time for a ping. Max The maximum round trip time for a ping.
Appendix A — Specifications Understanding the ISpyWiFi Tabs (continued) Tab Description Graph Conf 94 The graph show a running history of RSSI values captured by ISpyWiFi. The vertical axis is displayed in dBm and can be scaled or shifted by tapping the min or max value. The horizontal axis displays simple time in milliseconds, with 0 being current and minus values being in the past. The color change of the vertical bar indicates a change in access point associations.
B Default Settings 95
Appendix B — Default Settings Default Configuration The following tables list the default values of the configuration commands supported on the CK3. If you restore the CK3to factory default settings, the CK3 uses these values. The commands are grouped by function and reflect the organization of Intermec Settings. For detailed information on most of the commands, see the Intermec Settings Command Reference Manual (P/N 937-016-xxx), available from the Intermec web site at www.intermec.com.
Appendix B — Default Settings Symbology Settings (continued) Symbology Default Value DutchPost Disable EAN/UPC Enable UPC A, UPC E, EAN 8, EAN 13 EAN.
Appendix B — Default Settings Scanner Settings (continued) Scanner Setting Default Value Turn Off After Good Read Enable/One-shot Trigger mode (area imagers only) Level Imager Settings Imager Setting Default Value Predefined Modes 1D and 2D Standard Sticky Aimer LED duration 0 (disabled) Signature Image Capture Disable Decode Security Settings Decode Security Setting Default Value Consecutive Data Validation 0 Identical Consecutive Timeout 300 ms Different Consecutive Timeout 0 Center
Appendix B — Default Settings Application Connection Settings Application Connection Setting Default Value Allow External BRI Connections Enable BRI TCP Port 2189 Enable Logging Disable Reader 1 Settings Reader 1 Setting Default Value Enable Reader Disable Reader Model IP30 RFID Module Settings RFID Module Setting Default Value Tag Type EPC Class 1 Gen2 Dense Reader Mode Disable LBT Channel 5 LBT Scan Enable Enable Field Separator Space () ID Report Enable No Tag Report Disable
Appendix B — Default Settings RFID Module Settings (continued) RFID Module Setting Default Value Initial Q 4 Field Strength dB 30 Session 2 Enable Antenna Port 1 Enable Enable Antenna Port 2 Disable Enable Antenna Port 3 Disable Enable Antenna Port 4 Disable Bluetooth Power Off 300 s Communications Communications Settings Communications Setting Default Value Device Name IntermecCK3 Bluetooth Settings Bluetooth Setting Default Value Bluetooth Power Off Bluetooth Discoverable Disab
Appendix B — Default Settings Funk Security Settings Funk Security Setting Default Value Active Profile 1 Profile Label Profile_1 Network Type Infrastructure Channel 3 SSID INTERMEC Power Mode Enabled (Fast PSP) 8021x None Association Open Encryption None Pre-Shared Key Null Transmit Key Key1 Prompt for Credentials Enable User Name anonymous User Password anonymous Inner Authentication-TTLS MS-Chapv2 Anonymous name anonymous Inner EAP EAP/MDS Inner Authentication-PEAP E
Appendix B — Default Settings Ethernet Adapter Settings IP Settings Default Value DHCP Enable DHCP Client Identifier Null Primary DNS 0.0.0.0 Secondary DNS 0.0.0.0 Primary WINS 0.0.0.0 Secondary WINS 0.0.0.
Appendix B — Default Settings PSK Settings (continued) PSK Setting Default Value Serial Port Baud Parity Data Bits Stop Bits Flow Control Protocol EOM1 EOM2 SOM Reader Command LRC Handshake 115200 Even 7 Data Bits 1 Stop Bit No Flow Control Configurable \x03 \xFFFFFFFF \x02 Enable w/o TMF Disable Disable Device Settings Device Settings Device Setting Default Value Date Null Time Null Adjust for Daylight Time Disable Good Read Beep One Beep Good Read Light On Beeper Volume Medium Display S
Appendix B — Default Settings Keypad Settings Keypad Setting Default Value Scan Button Remapping for Handle Trigger BRI Scan Button Remapping for Middle Scan Button Scanner Power Management Settings Power Management Setting Default Value Battery Power Device Turns Off After Screen Turns Off After 2 min 1 min External Power Device Turns Off After Screen Turns Off After Disable Disable Device Monitor Device Monitor Settings Device Monitor Setting Default Value Poll Period 1 min Threshold Valu
C Keypads and Keystrokes 105
Appendix C — Keypads and Keystrokes Standard Characters Use the following tables to learn how to enter standard and hidden characters and functions with the keypad.
Appendix C — Keypads and Keystrokes Alphanumeric Characters (continued) Character Alphanumeric Keypad Numeric Keypad B C D E F G H I J K L M N O P Q R S T U V W X Y Z 0 1 2 3 4 5 6 CK3 Mobile Computer User’s Manual 107
Appendix C — Keypads and Keystrokes Alphanumeric Characters (continued) Character Alphanumeric Keypad Numeric Keypad Alphanumeric Keypad Numeric Keypad 7 8 9 Function Keys Function F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 F12 F13 F14 F15 F16 F17 F18 F19 F20 F21 F22 F23 F24 108 CK3 Mobile Computer User’s Manual
Appendix C — Keypads and Keystrokes Special Functions Function Alphanumeric Keypad Numeric Keypad Forward Tab Back Tab Space Backspace Shift Caps Lock Field Exit Up Arrow Down Arrow Left Arrow Right Arrow Hidden Characters and Functions Character or Function Alphanumeric Keypad Numeric Keypad ! @ # $ % ^ & * ( ) OEM Down CR Select Select Zoom CK3 Mobile Computer User’s Manual 109
Appendix C — Keypads and Keystrokes 110 CK3 Mobile Computer User’s Manual
I Index Numerics 802.11b/g radio communications, configuring 29 connection information, viewing 35 802.11d standard, described 2 802.
Index AD22 charge-only multidock charging times 4 described 90 adjusting the speaker volume 10 AE33 vehicle battery adapter, described 90 aligning the touch screen 13 alphanumeric keypad. See keypad.
Index loading 48 root, importing 49 characters capitalizing 9 entering with keystrokes 106– 109 charging the battery 4 cigarette lighter adapter. See vehicle battery adapter. CK3 features 2 clean booting described 74 troubleshooting 71 cold booting, described 73 color-coded keys, using 8 communications 802.
Index iConnect FTP server, enabling 56 icon, illustrated 13 wireless connection, checking status 34 icons battery, described 6 screen, described 13 IDL (Intermec Developer Library), developing applications 52 imager, area center-decoding 20 extended range reading distances 82 near-far range reading distances 84 performance, improving 19 predefined modes 20 scanning bar codes 18–20 imager, linear reading distances 80 scanning bar codes 17 installing the battery 5 InstallSelect software components, described
Index 802.1x 46 WEP 47 WPA 45 WPA-802.1x 45 WPA-PSK 46 described 39 modifier keys, using 8 multidock charge-only, AD22, described 90 ethernet, AD21, described 90 N near-far range area imager reading distances 84 scanning bar codes 19 network communications, configuring 28 connection icon illustrated 13 troubleshooting 70 non-volatile Flash File Store, installing applications 53 numeric keypad. See keypad.
Index scan handle, described 91 scanner window, cleaning 76 scanners Bluetooth connecting to 31 passcode, default 31 supported 16 scanning center decoding 20 omnidirectionally 18 troubleshooting 71, 72 screen aligning 13 cleaning 76 icons, described 13 specifications 78 touch, described 12 troubleshooting 69 SD card. See microSD card.
Index upgrading operating system 61 persistant storage manager 61 using microSD card 62 using SmartSystems console 63 USB communications, using 34 V vehicle battery adapter, AE33, described 90 vehicle dock, AV10, described 90 vehicle holder described 91 for CK3 with IP30, described 91 virtual memory, freeing up 57 volume adjusting 10 icon, illustrated 13 W warm booting, described 73 warranty information vii Wavelink Avalanche Avalanche Enabler installing 56 password 57 using to install applications 56 WEP s
Index 118 CK3 Mobile Computer User’s Manual
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