User's Manual

Table Of Contents
Chapter 4 — Troubleshooting and Maintaining the CK3
CK3 Mobile Computer User’s Manual 73
You clean boot the
CK3 and this
message appears,
“The server
certificate has
expired or your
system date is
incorrect.”
When you clean boot the CK3, the date and time are
not saved. Configure the date and time and save your
changes.
Problems While Scanning Bar Codes
Problem Possible Solution
You press the Scan
button, but you
cannot see a red
beam of light.
You may be too far away from the bar code label.
Try moving closer to the bar code label and scan it
again.
You may be scanning the bar code label “straight
on.” Change the scanning angle and try again.
•Move within two feet of a wall to test the effective
scan of the scanner. For help scanning bar codes,
see “Scanning Bar Codes” on page 16.
The input device
attached to the CK3
does not work well
or read bar code
labels very quickly.
Set the Scanner Model command to the specific
attached input device. Check enabled bar code
symbologies and enable only the symbologies being
used.
When you release
Scan button, the
Good Read LED
does not turn off.
If the CK3 is configured to use continuous/edge
triggering, the Good Read LED stays on.
If the CK3 is configured to use level triggering, there
may be a problem. Press the Scan button or pull the
trigger again without scanning a bar code label. If the
LED is still on, contact your local Intermec
representative.
Problems While Configuring 802.1x Security (continued)
Problem Possible Solution