User's Manual

RFID HW GUI User Manual
- 22 - Apr 26, 2011
6. Troubleshooting/ FAQs
6.1.
6.1.6.1.
6.1. Initial Setup/ Software
If the software fails to install as shown in Figure 29, repeat the installation process, first delete the
original installation, and then re-install using the same steps listed in section 2.1.
Figure 29
6.2.
6.2.6.2.
6.2. Tag reading
If reader is “Offline” and does not identify tags, make sure the state/status of the RFID ME
TM
HW
is “Online” reference Figure 9 which shows “Online” status).
In general, reading tags depends on a lot of different conditions, please verify that there are no
metal or liquid objects surrounding the RFID module and/or near the tags (such as a metal table,
or glass of water).
6.3.
6.3.6.3.
6.3. Tag modification
If tag status displays “ERROR”, make sure the tag and reader proximity is very close (basically
touching), and try again.