User’s Guide WWAN Communicator
Intermec Technologies Corporation Worldwide Headquarters 6001 36th Ave.W. Everett, WA 98203 U.S.A. www.intermec.com The information contained herein is proprietary and is provided solely for the purpose of allowing customers to operate and service Intermec-manufactured equipment and is not to be released, reproduced, or used for any other purpose without written permission of Intermec.
Document Change Record This page records changes to this document. The document was originally released as version -001. Version Number 002 003 Date Description of Change 07/2004 Revisions for firmware version 1.1: • The section “Starting a Data Session” is now called “Connecting to the Internet” and includes new functionality for automatically launching Pocket Internet Explorer. • Make calls by dialing a number with the 760 keypad. • Additional languages added to new Application Settings screen.
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Contents Contents Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii About Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Global Services and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Who Should Read This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents 4 Viewing and Working with Call Registers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Navigating the Call Registers Main Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 About the Call Register Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 5 Connecting to the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Before You Begin Before You Begin This section provides you with safety information, technical support information, and sources for additional product information. About Notes Note: Notes either provide extra information about a topic or contain special instructions for handling a particular condition or set of circumstances. Global Services and Support Warranty Information To understand the warranty for your Intermec product, visit the Intermec web site at www.intermec.
Before You Begin In the USA and Canada call 1-800-755-5505 and choose this option Services Description Service contracts • Ask about an existing contract. 1 or 2 and then choose 3 • Renew a contract. • Inquire about repair billing or other service invoicing questions. Outside the U.S.A. and Canada, contact your local Intermec representative. To search for your local representative, from the Intermec web site, click Contact.
1 Getting Started This chapter contains the following sections: • What is WWAN Communicator? • Installing and Starting WWAN Communicator • Using WWAN Communicator • Running WWAN Communicator in the Background • Exiting WWAN Communicator WWAN Communicator User’s Guide 1
Chapter 1 — Getting Started What is WWAN Communicator? WWAN Communicator is an application that lets you use your GSM/ GPRS or CDMA/1xRTT radio-equipped 760 Color Mobile Computer like a cell phone. To use WWAN Communicator, you need to install a SIM card in your 760 unit. Contact your network operator for more information on obtaining SIM cards. For help with installing the SIM card, see the 700 Color Mobile Computer with Windows Mobile 2003 Quick Start Guide (P/N 962-054069C).
Chapter 1 — Getting Started Installing and Starting WWAN Communicator WWAN Communicator is pre-installed on the 760 Color Mobile Computer. If you have a 760 that does not include Communicator, you can download it as a Zip file from the Intermec web site. Choose Service and Support > Developer Support > Developer Library. Note: If your 760 is running Pocket PC 2002, you need to install the Microsoft® .NET Compact Framework 1.0 (Service Pack 2) components on the 760 before you install Communicator.
Chapter 1 — Getting Started Starting WWAN Communicator On the device, tap Start and then choose Wireless Communicator from the menu. If your SIM card is unlocked, your PIN is not required and the Communicator main screen appears: If your SIM card is locked, you need to enter your PIN. This is described in the next section. Entering Your PIN If the SIM card installed in your 760 is locked, you need to enter your PIN each time you start Communicator. You can unlock the SIM card so your PIN is not required.
Chapter 1 — Getting Started If you submitted an incorrect PIN, a message box appears. Close the message box and enter and submit the PIN again. • If you submit an incorrect PIN three times, this screen appears: You need to enter the PUK code that you received from your network operator, and then enter the correct PIN in the Enter new PIN and again fields. After you enter the PUK code and the correct PIN, tap codes or tap to cancel. to submit the For more information, contact your network operator.
Chapter 1 — Getting Started Using WWAN Communicator You can use Communicator to: • Make voice calls as if you were using a mobile telephone. Voice call features include call registers, a phonebook, and a speed dialer. • Send SMS (Short Message Service) messages (GSM networks only). • Connect to the Internet and send and receive data communications.
Chapter 1 — Getting Started About the Connection Icons While using Communicator, icons appear at the bottom of the screen to keep you informed of your connection status. Communicator main screen: Connection icons appear along the bottom. Icon: This means: Signal strength. More bars indicate a stronger connection. New SMS message in the inbox. Tap the icon to view SMS Inbox Messages. For help, see “Reading and Responding to SMS Messages” on page 24. SIM card is full of SMS messages.
Chapter 1 — Getting Started Using the Virtual Keypad On some screens, you can tap next procedure. to use the virtual keypad. For help, see the Communicator’s Virtual Keypad: Use this keypad to enter text and basic punctuation. 1 Tap letters to enter text and basic punctuation. Tap between uppercase and lowercase letters. • To type numbers and punctuation, tap appears. . The numeric keypad • To type non-ASCII characters such as ä or ø, tap ASCII keypad appears. 8 to toggle .
Chapter 1 — Getting Started In the numeric or non-ASCII keypads, tap alphabetic keypad. to return to the In all keypads, tap these special keys: To do this: Tap: Return to the previous screen without saving changes Backspace Delete a character Insert a space 2 When you are finished, tap the previous screen.
Chapter 1 — Getting Started Running WWAN Communicator in the Background WWAN Communicator can run in the background while you perform other tasks on the 760. Running Communicator in the Background: In the main screen, tap . WWAN Communicator stays in the background until you: • select it from the Start menu. • tap 10 at the bottom of the screen.
Chapter 1 — Getting Started Exiting WWAN Communicator You can exit WWAN Communicator by: • turning it off from the Application Settings screen. For help, see “Viewing Version Information” on page 43. • turning it off from the 760’s Memory control panel. For help, see your Pocket PC online Help.
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2 Making and Answering Phone Calls This chapter contains the following sections: • Holding the 760 When Making Calls • Dialing a Phone Number and Placing a Call WWAN Communicator User’s Guide 13
Chapter 2 — Making and Answering Phone Calls Holding the 760 When Making Calls When using Communicator to make or answer a phone call, you should hold the 760 as shown in the illustration. Using WWAN Communicator: For best results, hold the 760 with the screen approximately 30 cm (11.81 in) from your face.
Chapter 2 — Making and Answering Phone Calls Dialing a Phone Number and Placing a Call There are several ways to dial a phone number: • Use the 760 keypad. For help, see the next procedure. • In the Voice Dialer screen, use the keypad, the Phonebook, or the Speed Dialer. For help, see “To Place a Call Using the Voice Dialer Screen” on page 16. To place a call using the 760 keypad 1 With the Communicator main screen active, enter the phone number using the 760 keypad.
Chapter 2 — Making and Answering Phone Calls To Place a Call Using the Voice Dialer Screen 1 In the Communicator main screen, tap appears. . The Voice Dialer screen 2 In the Voice Dialer screen, do one of the following: • Enter the phone number using the onscreen keypad: • Tap to go back to the Communicator main screen. • Tap to go delete a number. When you have entered the phone number, tap . The Active call screen appears and Communicator places the call. • Tap to use the Phonebook.
Chapter 2 — Making and Answering Phone Calls Adjusting the Speaker or Microphone Volume During a phone call, you may need to adjust the speaker or microphone volume. To change the speaker volume: • Tap for less volume, or tap • Tap to mute the speaker. for more volume. To change the microphone volume: • Tap for less volume, or tap • Tap to mute the microphone. for more volume. Ending a Call To end the call, tap . Communicator hangs up and disconnects.
Chapter 2 — Making and Answering Phone Calls Using the Phonebook To access the Phonebook 1 In the Communicator main screen, tap appears. . The Phone Book screen 2 Do one of the following: • To see details, tap a number in the list and then tap .This brings up the Phonebook Entry screen (with entry fields containing contact information): • To add a number to the list, tap appears (with entry fields blank): .
Chapter 2 — Making and Answering Phone Calls To do this: Edit the phone number or contact name Add a new phone number and contact name Follow these steps: 1 Tap a field to select it and enter information with the 760 keypad or the virtual keypad. For help, see “Using the Virtual Keypad” on page 8. 2 Tap to save your changes. 1 Tap a field to select it and enter information with the 760 keypad or the virtual keypad. For help, see “Using the Virtual Keypad” on page 8.
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3 Sending and Receiving SMS Messages This chapter contains the following sections: • Using the SMS Function in Communicator • Sending a New SMS Message • Reading and Responding to SMS Messages • Working with Messages in the Outbox • Working with Sent Messages WWAN Communicator User’s Guide 21
Chapter 3 — Sending and Receiving SMS Messages Using the SMS Function in Communicator SMS messages are text messages that can be up to 160 characters long. To send and receive SMS messages, your 760 must have a GSM/GPRS radio and must be connected to a GSM network. To use SMS messaging 1 In the Communicator main screen, tap screen appears. .
Chapter 3 — Sending and Receiving SMS Messages Sending a New SMS Message To send a new message 1 In the Communicator main screen, tap screen appears. . The SMS Messages main 2 Tap . The SMS Message screen appears with the cursor in the Phone Number entry field. 3 Use the 760 keypad to enter the phone number in the field. You can also choose a number from the Phonebook by tapping help, see “Using the Phonebook” on page 18. . For 4 Tap the Message field to move the cursor into the field.
Chapter 3 — Sending and Receiving SMS Messages Reading and Responding to SMS Messages When Communicator is running, the symbol appears at the bottom of the screen when you receive an SMS message: Received messages stay in the Inbox until you delete them. To read and respond to a message, see the next procedure. To read a message 1 Tap at the bottom of the screen, or tap screen. The Inbox Messages screen appears. in the SMS Messages 2 Tap a message in the list to select it and then tap screen appears. .
Chapter 3 — Sending and Receiving SMS Messages To do this: Tap: For help, see: Reply to the message The next section Forward the message page 26 Place a voice call to the sender of the message page 26 Delete the message Go back to the Inbox Messages screen To reply to a message 1 In a message screen, tap Message field blank. . The SMS Message screen appears with the 2 Tap the Message field to move the cursor into the field. Enter the text of your message using the 760 keypad.
Chapter 3 — Sending and Receiving SMS Messages To forward a message 1 In a message screen, tap . The SMS Message screen appears with the Phone Number field blank. 2 Tap the Phone Number field to move the cursor into the field. Use the 760 keypad to enter the number in the field. • To choose a number from the Phonebook, tap “Using the Phonebook” on page 18. • To use Communicator’s virtual keypad, tap the Virtual Keypad” on page 8. 3 To send the message, tap . For help, see . For help, see “Using .
Chapter 3 — Sending and Receiving SMS Messages Working with Messages in the Outbox When you unsuccessfully try to send an SMS message, Communicator saves the message in the Outbox. These messages stay in the Outbox until you successfully send or delete them. For help, see the next procedure. To see the SMS Messages Outbox 1 In the Communicator main screen, tap screen appears. . The SMS Messages main 2 Tap .
Chapter 3 — Sending and Receiving SMS Messages Working with Sent Messages When you successfully send an SMS message, Communicator places the message in the Sent Messages list. These messages stay in the Sent Messages list until you delete them. To see the SMS Sent Messages screen 1 In the Communicator main screen, tap screen appears. . The SMS Messages main 2 Tap . The Sent Messages screen appears showing a list of messages you successfully sent and the phone number of each recipient.
4 Viewing and Working with Call Registers This chapter contains the following sections: • Navigating the Call Register Main Screen • About the Call Register Entries WWAN Communicator User’s Guide 29
Chapter 4 — Viewing and Working with Call Registers Navigating the Call Registers Main Screen WWAN Communicator keeps a record of data connections and phone calls you made, received, or attempted but were unsuccessfull. To view and work with the call registers 1 In the Communicator main screen, tap appears. .
Chapter 4 — Viewing and Working with Call Registers 4 Do one of the following: To do this: Tap: This screen appears: Add the number to the Phonebook page 18 Make a voice call to the number page 15 Send an SMS message to the number page 23 Delete the entry Go back to the Call Registers main screen About the Call Register Entries By default, each register holds up to 50 entries. When a register is full, the oldest entries are automatically deleted as new entries are added.
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5 Connecting to the Internet This chapter contains the following sections: • About Connection Types • Setting up a Default Internet Connection for the First Time • Connecting to the Internet WWAN Communicator User’s Guide 33
Chapter 5 — Connecting to the Internet About Connection Types You can use WWAN Communicator to connect to the Internet and automatically launch Pocket Internet Explorer. Communicator includes a database of publicly defined connections. When you start the application, Communicator looks for a publicly defined connection for your network operator and makes this the default connection.
Chapter 5 — Connecting to the Internet Setting up a Default Internet Connection for the First Time Note: Follow this procedure to set up a default Internet connection for the first time. To change your default Internet connection later, see “Changing Connectivity Settings” on page 53. To set up a default Internet connection 1 In the Communicator main screen, tap . A message box appears. 2 Tap OK to clear the message.
Chapter 5 — Connecting to the Internet If you chose PSD as the Connection Type, this screen appears. If you chose CSD as the Connection Type, this screen appears. 6 Tap a field to select it and enter or change settings information. You can use the 760 keypad or Communicator’s virtual keypad. • To use the virtual keypad, tap Keypad” on page 8. . For help, see “Using the Virtual You get settings information from your network operator. The next table describes settings information.
Chapter 5 — Connecting to the Internet 8 Enter advanced settings information in the fields. You get settings information from your network operator. The next table describes settings information. Note: Some information may be optional depending on your network. Type Description DHCP Check this box if your server uses dynamic host control protocol to assign IP addresses. If so, you may not need to enter any other advanced settings information. Static IP address. Domain name server for your network.
Chapter 5 — Connecting to the Internet Type Description Ping IP The server IP address to query when establishing the connection. Depends on your network. Contact your network operator. The interval at which to ping the IP address, in milliseconds. Default = 0 ms (maximum = 9000000 ms) The interval to wait between repeated pings, in milliseconds. Default = 0 ms (maximum = 99000 ms) Max Packet Size Interval Timeout 11 Tap to return to the Advanced Settings screen. 12 Tap .
Chapter 5 — Connecting to the Internet Connecting to the Internet After you set up a default connection, you can connect to the Internet from the Communicator main screen. For help with setting up a default connection, see “Setting Up a Default Internet Connection for the First Time” on page 26. To connect to the Internet • In the Communicator main screen, tap . Communicator connects to the Internet. The Internet Explorer home page appears.
Chapter 5 — Connecting to the Internet 2 Tap . Communicator ends the connection. To add more connections, change connection settings, or connect to the Internet without launching Explorer, see “Managing Data Connection Settings” on page 47.
6 Viewing and Changing Settings This chapter contains the following sections: • Navigating the Settings Main Screen • Viewing Version Information • Changing Voice Call Settings • Changing Settings on the SIM Card (GSM Only) • Changing Call Register Settings • Managing Data Connection Settings • Setting up the Speed Dialer • Button Glossary WWAN Communicator User’s Guide 41
Chapter 6 — Viewing and Changing Settings Navigating the Settings Main Screen To see the Settings main screen 1 In the Communicator main screen, tap appears. .
Chapter 6 — Viewing and Changing Settings Viewing Version Information In the Information screen, you can see the Communicator version number and the type of radio. To view the Information screen • In the Settings main screen, tap . The Information main screen appears showing copyright information, the version number, and the type of radio installed in the 760. To go back to the Settings main screen, tap WWAN Communicator User’s Guide .
Chapter 6 — Viewing and Changing Settings Changing Voice Call Settings In the Voice Call Settings screen, you can: • adjust the speaker or microphone volume. • choose a different ring tone or SMS notification sound. To change voice call settings 1 In the Settings main screen, tap appears. . The Voice Call Settings screen 2 To change the speaker volume: • Tap for less volume, or tap • Tap to mute the speaker. for more volume.
Chapter 6 — Viewing and Changing Settings Changing Settings on the SIM Card (GSM Only) If the SIM card is locked, you need to enter the PIN each time you start Communicator. You can change the required PIN code for a locked SIM card or unlock the SIM card so the PIN is not required. To change SIM card settings 1 In the Settings main screen, tap appears. . The PIN Code Settings screen 2 Tap the Current PIN Code field to place the cursor in the field, and then enter the current PIN with the 760 keypad.
Chapter 6 — Viewing and Changing Settings Changing Call Register Settings In the Register Settings screen, you can change the available number of entries in the registers for Missed Calls, Dialed Calls, Received Calls, Data Connections, SMS Messages, and the Phonebook. To change call register settings 1 In the Settings main screen, tap appears. .
Chapter 6 — Viewing and Changing Settings Managing Data Connection Settings After you first set up a connection, you can manage data connections and settings in the Data Connect screen. From this screen, you can: • add a connection or change settings for a connection. • connect to the Internet without launching Pocket Internet Explorer. To manage data connection settings 1 In the Settings main screen, tap . The Data Connect screen appears.
Chapter 6 — Viewing and Changing Settings Adding a Connection or Changing Existing Settings When you choose the Connection Wizard, you can add a connection or change settings for an existing connection. Note: At any time during this procedure, you can: • tap to go back to the previous screen. • tap to cancel and return to the Settings main screen. To add a connection or change settings for an existing connection 1 In the Data Connect screen, tap Connection Settings and then tap Connection Wizard.
Chapter 6 — Viewing and Changing Settings 4 Choose an option from the Connection Defined Using list: • To create a new connection, choose Create New. • To use an existing user-defined connection as a template for a new connection, choose Create New from Template and then tap . The Select screen for the type of connection you chose appears. Tap a connection in the User Defined Connections list to select it. If you chose PSD as the Connection Type, this screen appears.
Chapter 6 — Viewing and Changing Settings 5 Tap . The Settings screen for the type of connection you chose appears. If you chose PSD as the Connection Type, this screen appears. If you chose CSD as the Connection Type, this screen appears. 6 Tap a field to select it and enter or change settings information. You can use the 760 keypad or Communicator’s virtual keypad. • To use the virtual keypad, tap Keypad” on page 8. .
Chapter 6 — Viewing and Changing Settings 7 Tap . The Advanced Settings screen appears. 8 Enter advanced settings information in the fields. You get settings information from your network operator. The next table describes settings information. Note: Some information may be optional depending on your network. Type Description DHCP Check this box if your server uses dynamic host control protocol to assign IP addresses. If so, you may not need to enter any other advanced settings information.
Chapter 6 — Viewing and Changing Settings 10 Enter ping settings information in the fields as described next: Type Description Ping IP The server IP address to query when establishing the connection. Depends on your network. Contact your network operator. The interval at which to ping the IP address, in milliseconds. Default = 0 ms (maximum = 9000000 ms) The interval to wait between repeated pings, in milliseconds.
Chapter 6 — Viewing and Changing Settings Changing Connectivity Settings Choose Connectivity Settings in the Data Connect screen to change connectivity settings for any connection. To change connectivity settings 1 In the Data Connect screen, choose Connection Settings. 2 Under Select Settings to Configure, choose Connectivity Settings and then tap . The Data Settings screen appears. 3 Choose a connection from the PSD or CSD drop-down menu. • To change the connection settings, continue with the next step.
Chapter 6 — Viewing and Changing Settings 5 To save all settings, tap . Note: When you save all settings, the connection names visible in the dropdown menus become your default connections.
Chapter 6 — Viewing and Changing Settings Importing Connections If you chose Import connections, you can browse to a publicly defined connection file and use it as a template for your own connection. To import a connection file 1 Tap . The Import Connection screen appears. 2 Tap Browse to browse to a connection file, or enter the path to the connection file. You can use the 760 keypad or the virtual keypad. • To use the virtual keypad, tap Keypad” on page 8. . For help, see “Using the Virtual 3 Tap .
Chapter 6 — Viewing and Changing Settings Creating a Definition File WWAN Communicator includes a database of publicly defined connections. If Communicator cannot find a publicly defined connection for your network operator, you can create your own definition file. You create a definition file using a text editor such as Notepad. You also need to contact your network operator for settings information as described in the next procedure.
Chapter 6 — Viewing and Changing Settings Connection Definition File Settings Item Description connectionname Name of the connection. Appears in the publicly defined connections list. PSD for packet switched connections, CSD for circuit switched connections. (CSD only) Country code of the dialup connection. (CSD only) Area code of the dialup connection. (CSD only) Phone number of the dialup connection. (CSD only) Extra dial string of the dialup connection. (PSD only) Access point name.
Chapter 6 — Viewing and Changing Settings 6 Tap . The Data Connect screen appears. 7 Choose Connection Settings and then choose Connection Wizard. 8 Tap . The Define A Connection screen appears. 9 Choose Edit Existing and tap . The Select screen for the type of connection you chose appears. The name of the connection you defined appears in the Publicly Defined Connections list. 10 Tap the connection name to select it and then tap .
Chapter 6 — Viewing and Changing Settings Setting up the Speed Dialer When you place a voice or data call, you can use the Speed Dialer to save time. The Speed Dialer can hold up to 10 phone numbers. Before you can store phone numbers in the Speed Dialer, you have to save the numbers in the Phonebook. For help, see “Using the Phonebook” on page 18. To set up the Speed Dialer 1 In the Settings main screen, tap . The Speed Dialer screen appears. 2 Tap any button with a question mark (?).
Chapter 6 — Viewing and Changing Settings Changing Application Settings In the Application Settings screen, you can choose a language, specify the default browser, specify a timeout for the browser, or exit Communicator. To change application settings 1 In the Settings main screen, tap appears. 2 Tap . The Application Settings screen to exit Communicator, or do one of the following: • Choose a language from the Language drop-down menu.
Chapter 6 — Viewing and Changing Settings Button Glossary This illustrated glossary describes the various buttons that are used in the WWAN Communicator interface.
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