User's Manual Part 2

Chapter 3 — Troubleshooting and Maintaining the Printer
72 PD41 and PD42 Commercial Printer User’s Guide
3 Move the balance boxes:
• outward for wider media.
• inward for narrower media.
4 Close the printhead and load the ribbon.
5 Test and readjust the balance boxes if necessary.
Adjusting Printhead Pressure
The pressure of the thermal printhead against the platen roller is
adjusted at the factory. You may need to readjust hte printhead
pressure if the printing is weaker on one side of the media, or if the
thermal transfer ribbon starts to crease (indicated by unprinted white
streaks along the media feed direction).
Balance box
Note: Before adjusting the printhead pressure, try to move the outer
balance box as described in the the previous procedure, “Adjusting
Printhead Balance.”