User's Manual Part 2
Chapter 3 — Troubleshooting and Maintaining the Printer
80 PD41 and PD42 Commercial Printer User’s Guide
Cleaning the Printhead
Cleaning the printhead on a regular basis prolongs the life of the
printhead and ensures that you maintain high print quality. You
should clean the printhead with cleaning cards or a cotton swab
moistened with isopropyl alcohol. Ideally, you should clean the
printhead every time you load a new supply of thermal transfer
ribbon.
To clean the printhead
1 Open the media cover.
2 Remove the media and ribbon.
3 Pull out on the printhead lever and turn it counterclockwise to lift
the printhead.
4 Use a cleaning card or a soft cotton swab moistened with isopropyl
alcohol to dissolve any contamination on the line of heat-emitting
dots at the front/bottom of the printhead.
5 Wait 30 seconds and carefully rub off any contamination.
6 Repeat Steps 4 and 5 if necessary.
7 Allow the printhead to dry for a minute or more before loading a
new supply of media and ribbon.
Cleaning the Media Compartment
Regular cleaning of the printer’s media compartment ensures
smoother printing operation and avoids problems with media jams.
Isopropyl alcohol is a highly flammable, moderately toxic, and
mildly irritating substance.
Never use hard or sharp tools to peel away stuck labels or other
material. The printhead is delicate and can easily be damaged.