Operation Manual

TroubleshootingAppendix —B
260 700 Series Color Mobile Computer User’s Manual
Problem Solutions
The 700 Color Computer does not respond when con-
nected to a power supply.
Make sure your ac adapter or dock is plugged i n and is
making good contact with your mobile computer.
The 700 Color Computer will not turn on when the I/O
key is pressed.
The AB10 battery may be low and need re charging.
The Power status LED s tarts blinking. The Power status LED provides the status of your bat-
tery pack when it is connected to a charging device. See
Chapter 1, “Introduction,” for LED descriptions.
The 700 Color Computer will not turn on and the
screen is blank.
The battery may be critically low. Put your mobile com-
puterinanAD15orAD18chargerforatleastfivemin-
utes, remove it from the dock, then press the I/O button.
The screen should turn on.
Put your mobile computer back in the charger and con-
tinue to charge your mobile computer for at least four
hours to make sure the battery is fully charged.
The 700 Color Computer will not turn on when placed
in a dock.
Make sure the dock is plugged in and your mobile com-
puter is securely seated in the dock.
The700ColorComputershutsdownduringoperation. You may have a very low battery. Put the battery in an
AC15 or AC16 charger.
The 700 Color Computer does not turn off. The 700 Color Computer does not turn off while it is
processing data. If this situation continues for a long
period of time, it does run down the battery unless you
have it connected to an external power, or in a charging
dock.
Should the 700 Color Computer lock up, perform a
warm-boot. If the mobile computer stays locked up, then
perform a cold-boot. See Chapter 1, “Introduction,” for
information on performing warm-boots and cold-boots.
The 700 Color Computer takes a long time to boot up
after a warm- or cold-boot is performed.
Normal recovery time is 30 to 45 se conds. If the rec overy
takes longer, then contact support personnel.