User guide

Chapter 5 — Troubleshoot and Maintain the Computer
CV61 Vehicle Mount Computer (Windows 7) User Guide 67
Troubleshoot Operating the Computer
Use this section to troubleshoot problems that may prevent you from
being able to operate the computer.
Problems Operating the Computer
When connected to USB, the
SR30 or SR61T (Gen II) does not
show up in Intermec Settings.
Make sure that:
USB Auto-detect is enabled on the CV61. For more help, see
“Use Intermec Settings on the Computer” on page
32.
Enable the HID profile, by scanning one of the following bar
codes:
SR30 Scanner
SR61T (Gen II) Scanner
Problems with Connecting Scanners or Reading Bar Codes (Continued)
Problem Solution
Problem Solution
You press the Power button and
nothing happens.
Make sure that power is connected to the computer.
The computer appears to be
locked up and you cannot enter
data.
Restart the computer. For help, see
“Restart Your
Computer” on page 70
.
You tap the screen and nothing
happens.
Align your screen. For help, see
“Calibrate the Screen” on
page 17
.